Dell Inspiron 15 :: Synaptic Touchpad 64-bit Enhancements Has Stopped Working
Dec 9, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?
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Dec 27, 2014
I recently bought Dell Inspiron 15 5547 with Ubuntu.
When I installed Windows 7, I receive error message "Synaptics TouchPad 64-bit Enhancements has stopped working." Wen I close this my touchpad start working erratically. While typing cursor moves itself without touch or click.
The driver given on Dell site under Windows 7 is same as for Windows 8. I also tried drivers from Synaptics website but nothing worked.
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Sep 27, 2014
The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bitÂ
Date of Purchase: 24 Aug. 2013
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Jan 29, 2012
I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.
I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.
On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.
The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.
I am unable to diagnose the problem.
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Dec 5, 2014
I have a new Inspiron 5547 w/Windows 7, everything is working well except for the Touchpad. Initially the touchpad was working fine, then it stopped responding, only when I attached a USB mouse could I use the laptop. I re-installed drivers and the Touchpad worked correctly again. A few days later, the trackpad stopped working again....reinstalled drivers yet again and everything worked fine. Now for the 3rd time in 4 days the trackpad is not working. Is this a hardware or Windows 7 Issue?
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Feb 7, 2013
The touchpad on my dell inspiron 1545 has stopped working for no apparent reason. The left and right buttons still work. An external mouse works and I was able to check my touchpad settings using it, the touchpad settings all appear to be in order and I verified it was enabled. I can't understand why the touchpad suddenly stopped working...
I'm using Windows Vista.
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Mar 10, 2013
The touchpad on my Inspiron 15 stopped working this morning. I have a mouse plugged in and that seems to work but I'd like to get my touchpad working again. I've tried uninstalling and reinstalling the touch pad drivers but it won't allow the driver to reinstall.
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Jun 21, 2011
I bought new HP G4-1037 tu laptop............ I installed Synaptics version 15.0.7.0..........All things are working properly but the ON/OFF button on top left with indication light is not working .......How i can activate this feature of touchpad..
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Jan 31, 2015
I have successfully installed Ubuntu on my Aspire E3 112 and after a bit of fannying around with setting a System Password in the BIOS and trusting the Grub2 EFI settings, I have a stable system that boots in to both Ubuntu and Windows 8.1 with Bing.Â
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BUTÂ , The right click doesn't work on the Synaptic Touchpad. No matter where I click on the touchpad it is recognised as a left click.
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I've tried installing the GPointing Device Setting but there aren't any config settings for right click.
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I've heard that Synaptics have a product (Synaptics Gesture Suite for Linux - Â SGS-L) but it's only available to OEM suppliers.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Apr 30, 2009
I have a Dell inspiron 1721
Suddenly the scroller on the touchpad has stopped working.
The small touchpad icon has also disappeared from the bottom right hand corner of the screen.
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Nov 13, 2014
all of a sudden my touch pad stopped working?
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.Â
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Feb 12, 2012
My Y410p is about six months old. Today, while using the computer, the touchpad stopped working suddenly.Â
Touchpad is enabled in mouse settings, and device manager says drivers are up to date and that the device is working.
However, the touchpad is completely unresponsive, and restarting the computer didn't do anything. Is there anything else that could be done? Or should I believe that this is hardware failure?
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Dec 20, 2014
The touchpad and USB 3.0 port on my E5-551-89TN with windows 8.1 has stopped working. I have downloaded both drivers and installed them again but both arn't even showing up in device manager. I have updated all drivers includeing the BIOS but they still are not being detected by Windows 8.1.
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Nov 10, 2012
I need Synaptic touch pad drivers for my DELL XPS L502X for Windows-8 Pro.
I cannot find those in the official dell drivers download page.
Without those drivers, my touch is not double touch to scroll up/down.
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Feb 2, 2015
I need to install the synaptic touchpad driver. I bought a refurbished Dell Latitude E6410 and the scrolling aspect of the mouse pad doesn't work.
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Mar 9, 2010
dv6000 touchpad not recognized by driver. Also blue led always on and not effected by pushing on/off button. Had replaced motherboard due to failure just before this. All else works fine including usb mouse.
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Jul 9, 2010
My computer is the dell 1747 Studio Laptop running Windows 7 Professional. It has the built-in Synaptics Touch Pad. When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.
I use my Laptop almost exclusively with a remote desktop connection. I process large documents (some as many as 200 pages). If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll. Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down. I have to sit and wait for it to finish scrolling before I can use the computer again.
I would like to know how to turn OFF auto scrolling on the touch pad. There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".
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Dec 8, 2009
a new IDT audio driver to test ! It seems to me the slight pop when changing song in WMP12 is gone but I'm not too sure. I just downloaded it and might need more people to test it out to see if it fixes the crackling/popping sound.
Quote:
IDT Audio Driver Version 6.10.0.6255
[url]
Second, a new Synaptics touchpad driver to update too. I've always wanted to double tap to access the secondary menu like mac and I found a way to it ! With this 2-finger-gesture tool, our touchpad is exactly like MAC ! (no four fingers yet though) And now, you can double tap like mac multitouch to initiate secondary menu !
Get the latest here
Quote:
Synaptics Touchpad Driver Version 15.0.0.1
[url]
2-Finger-Gesture tool
[url]
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Mar 18, 2008
I've got a Aspire 5315 which I configured for my brother in law by removing Vista and replacing with XP (SP2).
Everything is peachy, it is a great computer for the price (got it at W*M) except for some reason I can't get customization features on the synaptics touchpad.
I've got the latest drivers installed for XP (x32) - which is 10.8.10 I think... but the menu isn't there to customize things like, disabling tapping on the touchpad. I noticed on the synaptics download page it says:
Note: Installing a generic driver can result in the loss of customized Synaptics pointing device functionality.
is there a way to get a non-generic driver? any help would be appreciated.
oh and someone mentioned flashing the BIOS, is that safe? would I need to do that before this problem can be fixed? is the touchpad issue related to the BIOS? how do I know if it is already up to date?
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Nov 2, 2013
I just bought a new notebook HP 650 and I tried to download the Synaptics Touchpad Driver for Windows 7 Ultimate 32 bit from your driver support website, but I wouldn't be able to download it - it wont begin automatically download the driver but instead it jump to different HP support page with language selection...
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This model has touchpad with a little dump in upper-left corner, that should be a on/off switch, also there is a led diod indicator - but it didnt work now.
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So I'm asking you, where can I download this driver for my win7?
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Aug 28, 2014
I have a recently gotten my Lenovo g510, with a synaptics touchpad. My problem is that when I write, I can't move my pointer at the same time. It's like when I type my touchpad gets disabled, and when I stop the typing it enables again. I've seen some places that it's just to turn of/on palmcheck? But I can't find it in my settings. It looks like my menu is more up to date than the others, and therefore they have more detailed menus, but mine is pretty simple. Â
I will add a picture of my menu, when I go to my mouse settings, and then the settings for the synaptics.Â
Link to image ...
This is the picture most of the people refere to, but I don't have that menu ...
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Apr 12, 2009
I am getting the above msg when trying to use the built-in Web cam for Video or for “picture capture”, i.e. photos.
I removed everything with the Dell camera and reinstalled the “Creative Labs Dell Webcam Manager , 140 mb”. No joy
I also installed from the Dell site "input device drivers"- "Creative labs driver, R2RC1, A04", no joy.
Webcam works fine with Messenger therefor I am cautious to “reinstall/remove, disable” or so the Webcam Device in Device Manager since I don’t want to ruin it further
I did a bit of searching and noticed others found solutions mainly by reinstalling drivers though this has not worked for me. Would someone have any other tips?
Here some PC details: Dell Inspiron 1525, Vista Home Premium, SP1, 2GB RAM, one reimage done around 4 months ago, not sure if it happened because of that)
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Feb 7, 2013
I have an Inspiron 1525 and the webcam has stopped working. I don't even have an Imaging Device visible on my Device Manager.
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Aug 27, 2013
I recently purchased a stock-standard Inspiron 3521 Touch running windows 8.
The touchscreen worked for the first few days but has subsequently stopped working which I suspect is due to windows/other software updates.
The system is not showing/recognising any Tablet and Pen hardware/drivers.
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Feb 9, 2013
I have a Dell Inspiron 1545 and the 98% ofthe keyboard has stopped working. I turned it on and tried to log on but nothing. I tried restarting it, taking out the battery and even cleaning the keyboard still nothing.
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Aug 26, 2009
I have an Inspiron 1720 laptop. It will be 2 years old this coming Christmas...and I ain't got the extended warranty so no go on sending this thing back to dell.
Recently within the past week or so the 1 and only fan has stopped working on it. Once I found out it stopped working I went and download SpeedFan to check on my temps and they was pretty high it showed the above normal arrow and sometimes even the flame icon next to the temps. So I have not been using my laptop since. I tried taking this thing apart but I have had no luck. I'm not very experienced in working on laptops.
~~UPDATE~~
My fan is working now. I don't know if I jumped to conclusions whenever my fan wouldn't turn on after a good 20 mins or so of just web surfing. So I decided to just hop on a game and play. Then there it was not even 5 mins into playing the fan kicked in and starting pushing out hot air very nicely, but I did look at the temps on SpeedFan and during gameplay my GPU would reach 140F and CPU would get at like 130-135F. My idle temps are still high in my opinion. The GPU idles in these ranges 125-130F and CPU at 100-110F. Is these temps normal? .....
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