Dell Studio 1558 :: Synaptic Touchpad Not Working
Jan 29, 2012
I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.
I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.
On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.
The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.
I am unable to diagnose the problem.
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bitÂ
Date of Purchase: 24 Aug. 2013
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Sep 27, 2014
The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.
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Dec 9, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?
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Jul 9, 2010
My computer is the dell 1747 Studio Laptop running Windows 7 Professional. It has the built-in Synaptics Touch Pad. When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.
I use my Laptop almost exclusively with a remote desktop connection. I process large documents (some as many as 200 pages). If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll. Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down. I have to sit and wait for it to finish scrolling before I can use the computer again.
I would like to know how to turn OFF auto scrolling on the touch pad. There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".
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Jun 21, 2011
I bought new HP G4-1037 tu laptop............ I installed Synaptics version 15.0.7.0..........All things are working properly but the ON/OFF button on top left with indication light is not working .......How i can activate this feature of touchpad..
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Jan 31, 2015
I have successfully installed Ubuntu on my Aspire E3 112 and after a bit of fannying around with setting a System Password in the BIOS and trusting the Grub2 EFI settings, I have a stable system that boots in to both Ubuntu and Windows 8.1 with Bing.Â
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BUTÂ , The right click doesn't work on the Synaptic Touchpad. No matter where I click on the touchpad it is recognised as a left click.
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I've tried installing the GPointing Device Setting but there aren't any config settings for right click.
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I've heard that Synaptics have a product (Synaptics Gesture Suite for Linux - Â SGS-L) but it's only available to OEM suppliers.
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Feb 27, 2013
Studio 1558 laptop....cannot disable touchpad....it activates cursor whenever I get close to touching it..very distracting/frustrating...no hot keys and no access via control panel..
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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May 10, 2012
I am using dell 1558 Windows7 64 bit computer.
there was an error showing IAStorUI has stopped working...
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Feb 7, 2013
I have upgraded to Windows 8 on my Dell Studio 1558 recently. After the upgrade, none of my USB drives are working. I have tried to search on the net as well, but no success.
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Jan 31, 2015
I have a dell Studio 1558 laptop. I'm extremely careful not to have liquids anywhere near my keyboard. Â However I was drinking tea and felt I was far enough back that liquids should not even reach the laptop. I was probably about a foot back. Well one of my cats nudged my arm and hit it with enough force that a few drops hit the touch pad. Â I cleaned it up. Â This morning I turn my laptop on and now my left touch pad button does not work. I figured that I probably needed to clean it. So I pried the button off gently. Â And used a little rubbing alcohol on a q-tip and cleaned it off. When I pried it up it didn't look really dirty at all. There was no residue on the inside that I could see. Â I put the button back on, and it still doesn't work. Â So now I'm wondering if enough got inside to actually cause damage or if it's just coincidental that the button stopped working at the same time? Â I used it all the time for copying stuff and scrolling. I can use all the other buttons and scroll without using it.
Should the cleaning underneath have cured it if it was the liquid? If the liquid got past the underneath of the key itself then it should have affected the whole key pad not just one key, right?
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Mar 18, 2013
I have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.Â
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Nov 10, 2012
I need Synaptic touch pad drivers for my DELL XPS L502X for Windows-8 Pro.
I cannot find those in the official dell drivers download page.
Without those drivers, my touch is not double touch to scroll up/down.
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Feb 2, 2015
I need to install the synaptic touchpad driver. I bought a refurbished Dell Latitude E6410 and the scrolling aspect of the mouse pad doesn't work.
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Mar 9, 2010
dv6000 touchpad not recognized by driver. Also blue led always on and not effected by pushing on/off button. Had replaced motherboard due to failure just before this. All else works fine including usb mouse.
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Dec 8, 2009
a new IDT audio driver to test ! It seems to me the slight pop when changing song in WMP12 is gone but I'm not too sure. I just downloaded it and might need more people to test it out to see if it fixes the crackling/popping sound.
Quote:
IDT Audio Driver Version 6.10.0.6255
[url]
Second, a new Synaptics touchpad driver to update too. I've always wanted to double tap to access the secondary menu like mac and I found a way to it ! With this 2-finger-gesture tool, our touchpad is exactly like MAC ! (no four fingers yet though) And now, you can double tap like mac multitouch to initiate secondary menu !
Get the latest here
Quote:
Synaptics Touchpad Driver Version 15.0.0.1
[url]
2-Finger-Gesture tool
[url]
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Mar 18, 2008
I've got a Aspire 5315 which I configured for my brother in law by removing Vista and replacing with XP (SP2).
Everything is peachy, it is a great computer for the price (got it at W*M) except for some reason I can't get customization features on the synaptics touchpad.
I've got the latest drivers installed for XP (x32) - which is 10.8.10 I think... but the menu isn't there to customize things like, disabling tapping on the touchpad. I noticed on the synaptics download page it says:
Note: Installing a generic driver can result in the loss of customized Synaptics pointing device functionality.
is there a way to get a non-generic driver? any help would be appreciated.
oh and someone mentioned flashing the BIOS, is that safe? would I need to do that before this problem can be fixed? is the touchpad issue related to the BIOS? how do I know if it is already up to date?
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Nov 2, 2013
I just bought a new notebook HP 650 and I tried to download the Synaptics Touchpad Driver for Windows 7 Ultimate 32 bit from your driver support website, but I wouldn't be able to download it - it wont begin automatically download the driver but instead it jump to different HP support page with language selection...
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This model has touchpad with a little dump in upper-left corner, that should be a on/off switch, also there is a led diod indicator - but it didnt work now.
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So I'm asking you, where can I download this driver for my win7?
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Aug 28, 2014
I have a recently gotten my Lenovo g510, with a synaptics touchpad. My problem is that when I write, I can't move my pointer at the same time. It's like when I type my touchpad gets disabled, and when I stop the typing it enables again. I've seen some places that it's just to turn of/on palmcheck? But I can't find it in my settings. It looks like my menu is more up to date than the others, and therefore they have more detailed menus, but mine is pretty simple. Â
I will add a picture of my menu, when I go to my mouse settings, and then the settings for the synaptics.Â
Link to image ...
This is the picture most of the people refere to, but I don't have that menu ...
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Jul 11, 2009
I have an a problem with the touchpad which basically stops gestures from working such as scrolling.
It only happens though when i view youtube videos in fullscreen or any flash video, the problems sorts it self out after a few minutes but it is very annoying.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.Â
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Nov 13, 2009
I have a Dell studio 1737 64-bit laptop upgraded to windows 7. I start my computer and the only thing not working is the mouse pointer. The pointer works but, the zoom and scroll doesn't. I downloaded the latest driver version 7.101.102.224 went to device manager and says the device is working, no conflicts. I went to msconfig and it's listed as one of the start up programs. And, yet the zoom and scroll is not working. I made sure I installed the 64-bit version. I opened the file and clicked on the Apoint file and a install window popped up and, I clicked on yes and, now the zoom and scroll works. When I restart my computer it doesn't show up in the system tray and the zoom and scroll doesn't work. Is the Dell touch pad and Alps pointing device 2 different programs that both have to run at start up and, if so how do I get the Alps pointing device to run at start up?
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Nov 29, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
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the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
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basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Feb 2, 2010
While I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:
Dell Studio 15 (1558)
INTEL® CORE™ i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon™ HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel® Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee® SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is €829,36
I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).
Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?
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Mar 5, 2010
I was wondering if anyone has had problems with their Studio 1558 orders? I ordered on 23/02 and the EDD was 09/03, but it's now been put back to the 01/04!
The only custom components I requested were the FullHD WLED screen and the backlit keyboard. I have to say I'm not very impressed!
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Feb 2, 2010
Dell released a new BIOS for the Studio 1558 bringing it to A03.
http://support.dell.com/support/down...&fileid=373367
The fixes say enhance system stability and video quality, whatever that's supposed to mean.
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Feb 10, 2010
Just received my Studio 15 today and it's a nice looking machine but the fan seems to run more often than I'd like. I've updated the BIOS to A03, the most current, but it doesn't seem to resolve the issue.
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Feb 18, 2010
I got a new Dell Studio 1558 a week or so back. Ever since I got it, I feel a constant vibration to the left of the touchpad.
After doing some research and asking some questions, apparently the Seagate 7200 RPMs have this issue. I confirmed it was the HD by putting the HD to sleep and the vibration would stop.
The best solution to me seems to replace the Seagate with a WD 5400 RPM HD. I have been looking at their Scorpio Blue for this:
http://accessories.us.dell.com/sna/p...4&sku=A2436199
Will it work with the 1558? And, how do I go about setting up the laptop after replacing the HD?
I don't have any important documents that need to be transferred, but I am guessing I will have to use the Dell DVDs to setup Windows?
Thanks
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