Dell Studio 1558 :: How To Reset To Factory Image Restore But F8 Key Not Working
Mar 18, 2013
I have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.
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Apr 13, 2013
I'm trying to do a factory system restore on my laptop and I am struggling to do it. I have been able to do it in the past...but I don't remember how.
What I am struggling with is I can't find the "Dell factory Image Restore" option. I do F8 > Repair my computer > Choose your keyboard layout > .....
But that is it. I never log in as an "administrator". I never get the chance to even log in. I'm guessing this is why the option "Dell factory Image Restore" never appears.
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Jan 18, 2013
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
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Sep 3, 2009
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
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Dec 18, 2009
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
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Mar 5, 2013
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
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Feb 19, 2013
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
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Feb 20, 2013
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
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Jan 31, 2015
i have a 2008 Dell XPS M1330 laptop that i wish to restore to factory settings. i have saved/copied/transferred any/all files i wish to save.
i have searched (google, you tube, dell.com, forums, support) for the answer and all i find is suggested use of pressing F8 during start up. when i choose 'repair my system" , windows just loads normally.
the only seemingly 'recovery' disk i can locate says:
DRIVERS AND UTILITIES Already installed on your computer/For reinstalling Dell xps m1330 computer software. it also says: contents: device drivers/diagnostics and utilities.
i want to 'wipe the slate clean' and start the computer fresh now that i have a new xps8700. if i use this disk to which i refer, will it do what i am wanting? the computer works fine, but i'm afraid of screwing something up trying to just clean it up and back to original condition.
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Nov 27, 2011
ATrying to do a complete System Restore, and
"WARNING: Your laptop is currently running on battery power. Recovery Manager requires that your laptop is plugged into an AC power outlet."
...but charger is plugged in. Let battery run down a bit and plugged it in, and got same error while it was actively charging battery....
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Apr 6, 2013
I have an Inspiron N5040 just over one year old. To do a Factory Restore I followed the instructions and pressed <F8> after a power up.
In gets to the Advanced Boot Options menu. When I select Repair Your Computer it gives 2 options something like
1) Repair Windows
2) Start Windows Normally
If I select Repair Windows it loops back to the same screen and does not do anything.
What should I do? The laptop did not come with restore CD's or DVD's...
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Jan 25, 2009
I bought my new latop in October and would like to restore it to it's origional factory settings, however I have been unable to do this as I have been told a number of different actions to try by PC performance and none of them work:
First I was told to press f8 on a reboot then select repair my computer so I pressed f8 and there was no option to repair my computer;
Second I was told to restart and press f12 insert a blank dvd and boot using cd/dvd which would create a boot disc which in turn would restore to factory settings, after choosing boot from cd/dvd my laptop just restarts as normal without creating a boot disc;
I was then told to burn recovery (which was on a small drive D:) to disc first then boot from cd/dvd which has no effect again windows starts normally.........
So I had a look around this recovery file and found a setup icon that said factory restore when I clicked on it, I got the message ERROR: the factory image could not be found please reinstall using the operating system media dvd.
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Dec 19, 2014
My 3542 laptop has been formatted ..its clean now.The factory restore DVD is not working now .
My friend got the same laptop model .Can i use his factory restore disk to restore mine.
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Sep 8, 2009
I have pushed the f8 button every way I can think, before the windows screen, after the dell splash, the whole time, and cannot get to the factory restore menu.
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Jul 19, 2014
I'm getting rid of my Yoga 13 and was wondering if there is a way to do a factory restore with having the ability to use the OKR since it doesn't work. It appears that I have my recovery oem partition intact.
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Jan 12, 2009
I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Jan 29, 2012
I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.
I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.
On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.
The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.
I am unable to diagnose the problem.
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May 10, 2012
I am using dell 1558 Windows7 64 bit computer.
there was an error showing IAStorUI has stopped working...
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Feb 7, 2013
I have upgraded to Windows 8 on my Dell Studio 1558 recently. After the upgrade, none of my USB drives are working. I have tried to search on the net as well, but no success.
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Jan 31, 2015
I have a dell Studio 1558 laptop. I'm extremely careful not to have liquids anywhere near my keyboard. However I was drinking tea and felt I was far enough back that liquids should not even reach the laptop. I was probably about a foot back. Well one of my cats nudged my arm and hit it with enough force that a few drops hit the touch pad. I cleaned it up. This morning I turn my laptop on and now my left touch pad button does not work. I figured that I probably needed to clean it. So I pried the button off gently. And used a little rubbing alcohol on a q-tip and cleaned it off. When I pried it up it didn't look really dirty at all. There was no residue on the inside that I could see. I put the button back on, and it still doesn't work. So now I'm wondering if enough got inside to actually cause damage or if it's just coincidental that the button stopped working at the same time? I used it all the time for copying stuff and scrolling. I can use all the other buttons and scroll without using it.
Should the cleaning underneath have cured it if it was the liquid? If the liquid got past the underneath of the key itself then it should have affected the whole key pad not just one key, right?
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Dec 31, 2009
Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
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Apr 7, 2013
Had an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
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Dec 29, 2008
I have a vostro 1510 and I need to restore my laptop to how I first got it. Ive read about pressing f8 and it taking you to the advanced boot screen and that you just press the down arrow keys to repair your computer...the only problem is that there is no repair your computer option on that screen.
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Dec 29, 2012
I have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 1.0.0.2 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
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Jan 30, 2015
I got a new SSD 512GB and will swap it with origianl HDD . How to put the origianal factory default image into SSD..
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Apr 29, 2013
I am working on a Dell Inspron N7010 and have tried to use the Factory Image, but it seems to be gone.
In the D: drive, I find the Windows OS, in the C Drive I find nothing. All other drives are as they should be. The Factory Image is either deleted or corrupted. How can I get a copy of this ?
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Nov 6, 2014
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
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Jan 27, 2015
The hard drive of my inspiron 17R 5720 got broken and all the info was lost with it (including the windows 8 image to restore) so i purchased a new HD, but obviously I cant restore the OS that came with my laptop,
How can I get the Restore Image again? can I download it from somewhere?
I don't want to lose my windows licence key
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