Dell Inspiron 5720 :: HD Broken - How To Get Restore Image Again
Jan 27, 2015
The hard drive of my inspiron 17R 5720 got broken and all the info was lost with it (including the windows 8 image to restore) so i purchased a new HD, but obviously I cant restore the OS that came with my laptop,
How can I get the Restore Image again? can I download it from somewhere?
I don't want to lose my windows licence key
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Feb 25, 2013
i been trying to restore my dell N5010 but there is no image where to restore it from or i cant even recover it to an earlier date. the computer stopped working and it keeps telling me to do automatic repair but it fails and send me to a menu where i can restore it or recover it but there is no image to factory restore it or there is no date to go back to.
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Nov 9, 2014
I have an inspiron 1720 laptop 6 years old and have done an image restore to try and return it to its original state. I have a recovery partition and a factory.wim file.
I run command prompt as an administrator and use: imagex /apply e:dellimagefactory.wim 1 d:
This appears to restore, takes around 20 mins to reach 100%, but on rebooting the machine its still in its current state....Do I need to do an extra step? what have i missed?
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Feb 20, 2013
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
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Dec 29, 2008
I have a vostro 1510 and I need to restore my laptop to how I first got it. Ive read about pressing f8 and it taking you to the advanced boot screen and that you just press the down arrow keys to repair your computer...the only problem is that there is no repair your computer option on that screen.
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Sep 3, 2009
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
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Dec 18, 2009
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
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Mar 5, 2013
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
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Mar 18, 2013
I have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.
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Feb 19, 2013
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
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Jan 18, 2013
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
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Dec 13, 2014
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
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Feb 21, 2014
HP pavilion model -17-e054ca
After upgrade to Window 8.1 PRO I seeC: 932 GBD: 28 GB -listed as recovery. I want to save system image backup Currently to create system image backup I have only option to create image on external drive or on D:
1. Is possible without reinstalling windows create new partion E: in order backup system images to it? If yes how create new partition in win.8.1?
2. if partion E: will contain system image(s) can I boot from usb recovery disk and choose restore from one of system images located on E:
3. If for some reasons I want to reinstall OS from set of recovery DVD(s) to factory setting what is going to happen with partion E:
4. what is purpuse of D: marked as recovery?
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Oct 23, 2014
I have a Dell 5720 and in the summer, its motherboard and keyboard got replaced due to short circuit problems. Since then, every time I press the Power button, the laptop starts to load correctly but suddenly turns off during the boot process. If I press the Power button on a second time, the laptop loads perfectly.
I have Windows 7 and Ubuntu installed and the booting process reaches the grub where I can select in which one I want to boot. I can even select something from the list, but then the laptop turns off (not because I select something, but I think because I have a few seconds before it shuts down). If I turn it on again, everything is fine. I can select anything from the grub's boot list and it won't turn off. It boots into any desired OS and works like there's no problem
I've just run hardware diagnostics and all tests passed.One of my friend said that it has a driver problem because the motherboard got replaced and this is why it's shuts down the first boot.
Another observation: if I do this 'twice turn-on' boot and use my laptop for a while and I turn it off and I turn it on again in a short time after the turn off, it boot correctly.
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Feb 10, 2013
after installing win 7 in my dell a lost bios setup.I press F2 key at splash screen Dell but nothing happens. I update the fitmware of my bios with the last version but nothing again.
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Jan 30, 2013
So, I desperately need the SSD speed.
I know i can use the intesl caching stuff, but i dont want to!!
Intel® Smart Response Technology: This technology utilizes the speed advantage of SSD in caching where the frequently used information is stored on the SSD instead of the Hard drive.
Intel® Rapid Start Technology: This technology enables the system to boot back with-in seconds after getting into hibernation.
What i am looking to do is, put a 128GB mSATA SSD drive in the slot, fire windows into in and use this as my OS & APPS drive, (Drive C:), and then use the existing drive, the 1TB mechanical drive as the storage drive (Drive D:).
The dell site, say i can not use an MSATA SSD to boot with...i see no reason why!?
Also, i cant find the spec of the mSATA...dont know whether its SATA 3 or SATA 2.
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Jan 20, 2015
I have a Inspiron 5720, when I power on all I get is a black screen with a repeating 7 beeps... What the problem is?
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Jul 27, 2013
II bought my laptop 2 months ago and one day when I turn a message appears that says "Your battery is temporarily disabled. Please turn off your computer and try again When the unit is back to the operational temperature".And just let me choose 2 options to continue or enter the bios.I update the bios to the latest version and change my battery, nothing has solved my problem. when I unplug the AC adapter, the computer shuts down. Is a Dell inspiron 5720 with windows 8 64bits.
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Jan 27, 2015
I let a family member borrow my laptop and it came back with cryptowall2.0 and another one (cant remember which one it was) because they had somehow disabled my antivirus (panda pro) and my anti-malware (malwarebytes). But i got the infections themselves removed and cleaned but my files are still all encrypted. No big deal, MOST of the important stuff was backed up online and on flash drives. Tried restoring to a previous point but didn't work. So now i can't access my admin account AT ALL. I can log into it but the screen stays black with just the pointer. I can log into the guest account.
But i can't do ANYTHING from there and put it that way on purpose. How do i fix this??? Will a factory restore fix the damage from the ransomware infections??? Is there ANY way to save my files? Well, i guess none of that matters if i can't get into the admin account first... This is the ONLY computer i have access to, i can use my smartphone for accessing information and whatnot but connecting drive to an external drive on a secondary computer is out of the question....
Running windows 7 home premium 64 bit with i3
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Apr 10, 2013
The Nvidia driver for my Inspiron 5720 does not recognize my card and won't install. It is the 630M.I did a clean format and set BIOS values to default. The latest BIOS is installed.The drive is from Dell's website.
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Feb 8, 2013
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
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Mar 27, 2013
Ok, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
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Feb 3, 2013
Blue screen since I bought this laptop with windows 8 OS (3 months):
I already ran:
- Intel® Driver Update Utility
-Repair-install the operating system (Original Dell Image) for 2times
- All windows updates done
- Update the DELL BIOS version
- Ran DELL PC Check Up – Hardware Diagnostics
- Ran anti-virus, anti-malware, anti-spyware, etc.
- Ran HW monitor to check temperatures, all normal
- Ran Advanced SystemCare 6 for windows optimization and registry fix.
… and the the blue screens didn’t stop!!!. Usually I get one for day.
Normally I get this blue screens even when laptop is notbeing run any program. By the details look that is related with an app. But theolder critical events sometimes don’t give so many details.
This laptop a bad historical. In less than 3 months alreadyhad two times the hard-disk replaced.
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Mar 18, 2013
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
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Jan 29, 2013
A couple hours ago I updated my BIOS from A13 to A14. The firmware update took successfully and everything was fine, I THOUGHT.
Now, every single time (not exaggerating) that I restart my computer the Dell Circular logo pops up for maybe half a sec, and screen goes blank. Lights on laptop do it's thing, I hear the dvd-rom set itself like usual but like I said, no loading ring under the Dell logo appears, the screen just goes blank. All I have to do each time is simply push the power button till computer turns off, and turn it on again. The second time around it works completely normal and loads into Windows.
This happens every time I do a restart from windows, a restart from BIOS settings, or if I turn the computer on after it's been off for a couple minutes. The Dell circular logo appears for maybe half a sec, than screen goes blank, I wait forever and it does nothing but all I have to do each time is push the power button, let pc turn off, and push power button again and it works until the next system restart and it does it all over again.
Won't be too much of a problem but it's aggravating that every time I restart the computer I just know i'm going to have to wait for the blank screen and push the power button to turn it off and back on.
All drivers were fully updated before I performed the BIOS firmware update from A13 to A14. Update took successfully.
I unplugged laptop, and took out battery for a little while to clear my RAM, but that did not fix the problem.
I always loaded BIOS setting defaults, still have the problem.
I have no CD/DVD in the ROM, nor do I have any USB devices, memory cards, or blue tooth device hooked to the computer.
Inspiron 5720 (all drivers updated)
BIOS Version A14
WIN 8 64-bit (fully updated)
CPU is i5 3210m
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Apr 8, 2013
in February 2013, I bought 2 Inspiron R17-5720 in Amazon. Now, in both laptops, it is impossible to boot the machine.
When I power on, appears the Dell logo and nothing more.
I run the CD Utilities and I got the following message:
Error code 4C00:0320
MSG:SYSTEM:CMOS failed the pattern test.
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Apr 18, 2013
Is there an app for inspiron 5720 that will show the laptop's current hardware drivers and the recommended updates if any are available?
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Nov 13, 2014
Tried (and sometimes successful) to connect HDTV to laptop, Inspiron 5720. Now laptop screen does not display (goes black) without an external monitor physically attached. Tried using Projects and clicking on single laptop display, but if I disconnect the external monitor, the laptop screen just goes black. Not very portable if I have to lug around a second display.
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Mar 24, 2013
I have two Inspiron 17R 5720, identical?, except bios in one only shows Sata options ATA and AHCI. The other show all Sata options ATA, AHCI, and Intel Rapid Start. Both are running Bios A14.
What can be changed to make both display all three Sata options?
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Mar 5, 2013
I have a Dell Inspirion 5520 that has Intel(R) Centrino(R) Wireless-N 2230 built in.Also I have a TP link TL-WR740N wireless router.I have an 80Mbps/25MBps internet connection.My Speedtest result with no router:When I connect all these via an Ethernet cable, I get the maximum even through the router:But when I try to do the same with WiFi I get 30/20 Maximum speed, and I'm sitting next to router!I have this configuration:*router:* -
Channel: auto - Mode: 11n only - Channel width: 40Mhz - Max Tx rate: 150Mbps - Enabled Wireless Router Radio - Enabled SSID Broadcast - Security: WPA- AES - Beacon Interval : 100 - RTS Threshold: 2346 - Fragmentation Threshold: 2346 - DTIM Interval: 1 - Enabled WMM - Enabled Short GI *Intel(R) Centrino(R) Wireless-N 2230:* - 802.11n Channel width for band 2.4 : Auto - 802.11n Mode: enabled - Ad Hoc Channel 802.11b/g: 1 - Ad Hoc QoS Mode: WMM enabled - Bluetooth(R) AMP: Enabled - Fat Channel Intolerant: Disabled - Mixed Mode Protection: CTS-to-self Enabled- Roaming Aggressiveness: 3. Medium- Transit power: 5. Highest- Wireless Mode: 802.11b/gI
do get the fact that speed through wireless is slower than with wire, but losing 50Mbps is a bit too much!
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