Dell Inspiron 5720 :: Cannot Access Admin Account
Jan 27, 2015
I let a family member borrow my laptop and it came back with cryptowall2.0 and another one (cant remember which one it was) because they had somehow disabled my antivirus (panda pro) and my anti-malware (malwarebytes). But i got the infections themselves removed and cleaned but my files are still all encrypted. No big deal, MOST of the important stuff was backed up online and on flash drives. Tried restoring to a previous point but didn't work. So now i can't access my admin account AT ALL. I can log into it but the screen stays black with just the pointer. I can log into the guest account.
But i can't do ANYTHING from there and put it that way on purpose. How do i fix this??? Will a factory restore fix the damage from the ransomware infections??? Is there ANY way to save my files? Well, i guess none of that matters if i can't get into the admin account first... This is the ONLY computer i have access to, i can use my smartphone for accessing information and whatnot but connecting drive to an external drive on a secondary computer is out of the question....
Running windows 7 home premium 64 bit with i3
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Nov 21, 2014
I've had this Dell Inspiron 15 for all of about 3 hours, and when I'm on the internet, it randomly shuts off, turns back on, and displays this:
[URL].....
This computer has Windows 8 and when I type in my password in the box I suspect is the login screen, it just comes up with more symbols.
Can't get into computer. Computer is covered in symbols and gibberish. Is there a way to factory reset this computer without actually being able to get in? Or should I just send it back?
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Feb 4, 2009
I'm no computer genius but I'm no 'dummy' either. I tried like heck to resolve this problem but just cannot figure it out. I called Dell cust svc but they want $49 to talk to INDIA! ugh.
I need a response from someone who at least "writes" English! Bought my mom a notebook a few years ago and it was just fine until recently when my niece
tried to get on and got the Administrator's login box (blank screen underneath) - nothing before it except the Windows logo with the little boxes blinking across. No matter what we do, it won't allow a bypass ......
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Jan 4, 2011
I have set an admin password for the BIOS of my dell inspiron e1505 laptop. I do know the password. But, is there some way for me to completely delete the password? Essentially I want to be able to access and change the BIOS settings without needin an admin password, the same way I used to before I set an admin password for the BIOS.
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Oct 23, 2014
I have a Dell 5720 and in the summer, its motherboard and keyboard got replaced due to short circuit problems. Since then, every time I press the Power button, the laptop starts to load correctly but suddenly turns off during the boot process. If I press the Power button on a second time, the laptop loads perfectly.
I have Windows 7 and Ubuntu installed and the booting process reaches the grub where I can select in which one I want to boot. I can even select something from the list, but then the laptop turns off (not because I select something, but I think because I have a few seconds before it shuts down). If I turn it on again, everything is fine. I can select anything from the grub's boot list and it won't turn off. It boots into any desired OS and works like there's no problem
I've just run hardware diagnostics and all tests passed.One of my friend said that it has a driver problem because the motherboard got replaced and this is why it's shuts down the first boot.
Another observation: if I do this 'twice turn-on' boot and use my laptop for a while and I turn it off and I turn it on again in a short time after the turn off, it boot correctly.
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Feb 10, 2013
after installing win 7 in my dell a lost bios setup.I press F2 key at splash screen Dell but nothing happens. I update the fitmware of my bios with the last version but nothing again.
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Jan 30, 2013
So, I desperately need the SSD speed.
I know i can use the intesl caching stuff, but i dont want to!!
Intel® Smart Response Technology: This technology utilizes the speed advantage of SSD in caching where the frequently used information is stored on the SSD instead of the Hard drive.
Intel® Rapid Start Technology: This technology enables the system to boot back with-in seconds after getting into hibernation.
What i am looking to do is, put a 128GB mSATA SSD drive in the slot, fire windows into in and use this as my OS & APPS drive, (Drive C:), and then use the existing drive, the 1TB mechanical drive as the storage drive (Drive D:).
The dell site, say i can not use an MSATA SSD to boot with...i see no reason why!?
Also, i cant find the spec of the mSATA...dont know whether its SATA 3 or SATA 2.
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Jan 27, 2015
The hard drive of my inspiron 17R 5720 got broken and all the info was lost with it (including the windows 8 image to restore) so i purchased a new HD, but obviously I cant restore the OS that came with my laptop,
How can I get the Restore Image again? can I download it from somewhere?
I don't want to lose my windows licence key
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Jan 20, 2015
I have a Inspiron 5720, when I power on all I get is a black screen with a repeating 7 beeps... What the problem is?
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Jul 27, 2013
II bought my laptop 2 months ago and one day when I turn a message appears that says "Your battery is temporarily disabled. Please turn off your computer and try again When the unit is back to the operational temperature".And just let me choose 2 options to continue or enter the bios.I update the bios to the latest version and change my battery, nothing has solved my problem. when I unplug the AC adapter, the computer shuts down. Is a Dell inspiron 5720 with windows 8 64bits.
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Apr 10, 2013
The Nvidia driver for my Inspiron 5720 does not recognize my card and won't install. It is the 630M.I did a clean format and set BIOS values to default. The latest BIOS is installed.The drive is from Dell's website.
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Feb 8, 2013
My two weeks old dell inspiron 17R doesn't boot into the OS (Windows 8).
By hardware diag. passed the test, found nothing.
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Mar 27, 2013
Ok, so I have this laptop (17R 5720) that I got in November. Um every time I turn it on, I get a blank screen just after the dell logo pops up.
I've tried taking out the battery and unplugging the adapter and holding the power button for 30 seconds and putting the battery back in. I've tried "D" + power, tried Fn + Power, tried F2 to get to the BIOS window, and I've tried F12 (which only got me to the Boot menu). Still nothing happens.
Don't know what else I can do. It looks like I only got limited access to technical support so I hope it's nothing major that I have to deal with.
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Feb 3, 2013
Blue screen since I bought this laptop with windows 8 OS (3 months):
I already ran:
- Intel® Driver Update Utility
-Repair-install the operating system (Original Dell Image) for 2times
- All windows updates done
- Update the DELL BIOS version
- Ran DELL PC Check Up – Hardware Diagnostics
- Ran anti-virus, anti-malware, anti-spyware, etc.
- Ran HW monitor to check temperatures, all normal
- Ran Advanced SystemCare 6 for windows optimization and registry fix.
… and the the blue screens didn’t stop!!!. Usually I get one for day.
Normally I get this blue screens even when laptop is notbeing run any program. By the details look that is related with an app. But theolder critical events sometimes don’t give so many details.
This laptop a bad historical. In less than 3 months alreadyhad two times the hard-disk replaced.
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Mar 18, 2013
My Inspiron 17R 5720 laptop (which came with windows 8) was working fine yesterday but whenever I try to turn it on today it shows the Dell logo briefly then goes to a black screen and remains like that. The F12 key works, but I can't change any settings as it will only let me highlight the diagnostics option. I've run diagnostics and recieved no error reports. Neither the F2 or F8 keys work, so I can't access BIOS or start in safe mode. I've tried removing the battery and unplugging the power.
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Jan 29, 2013
A couple hours ago I updated my BIOS from A13 to A14. The firmware update took successfully and everything was fine, I THOUGHT.
Now, every single time (not exaggerating) that I restart my computer the Dell Circular logo pops up for maybe half a sec, and screen goes blank. Lights on laptop do it's thing, I hear the dvd-rom set itself like usual but like I said, no loading ring under the Dell logo appears, the screen just goes blank. All I have to do each time is simply push the power button till computer turns off, and turn it on again. The second time around it works completely normal and loads into Windows.
This happens every time I do a restart from windows, a restart from BIOS settings, or if I turn the computer on after it's been off for a couple minutes. The Dell circular logo appears for maybe half a sec, than screen goes blank, I wait forever and it does nothing but all I have to do each time is push the power button, let pc turn off, and push power button again and it works until the next system restart and it does it all over again.
Won't be too much of a problem but it's aggravating that every time I restart the computer I just know i'm going to have to wait for the blank screen and push the power button to turn it off and back on.
All drivers were fully updated before I performed the BIOS firmware update from A13 to A14. Update took successfully.
I unplugged laptop, and took out battery for a little while to clear my RAM, but that did not fix the problem.
I always loaded BIOS setting defaults, still have the problem.
I have no CD/DVD in the ROM, nor do I have any USB devices, memory cards, or blue tooth device hooked to the computer.
Inspiron 5720 (all drivers updated)
BIOS Version A14
WIN 8 64-bit (fully updated)
CPU is i5 3210m
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Apr 8, 2013
in February 2013, I bought 2 Inspiron R17-5720 in Amazon. Now, in both laptops, it is impossible to boot the machine.
When I power on, appears the Dell logo and nothing more.
I run the CD Utilities and I got the following message:
Error code 4C00:0320
MSG:SYSTEM:CMOS failed the pattern test.
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Apr 18, 2013
Is there an app for inspiron 5720 that will show the laptop's current hardware drivers and the recommended updates if any are available?
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Nov 13, 2014
Tried (and sometimes successful) to connect HDTV to laptop, Inspiron 5720. Now laptop screen does not display (goes black) without an external monitor physically attached. Tried using Projects and clicking on single laptop display, but if I disconnect the external monitor, the laptop screen just goes black. Not very portable if I have to lug around a second display.
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Mar 24, 2013
I have two Inspiron 17R 5720, identical?, except bios in one only shows Sata options ATA and AHCI. The other show all Sata options ATA, AHCI, and Intel Rapid Start. Both are running Bios A14.
What can be changed to make both display all three Sata options?
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Mar 5, 2013
I have a Dell Inspirion 5520 that has Intel(R) Centrino(R) Wireless-N 2230 built in.Also I have a TP link TL-WR740N wireless router.I have an 80Mbps/25MBps internet connection.My Speedtest result with no router:When I connect all these via an Ethernet cable, I get the maximum even through the router:But when I try to do the same with WiFi I get 30/20 Maximum speed, and I'm sitting next to router!I have this configuration:*router:* -
Channel: auto - Mode: 11n only - Channel width: 40Mhz - Max Tx rate: 150Mbps - Enabled Wireless Router Radio - Enabled SSID Broadcast - Security: WPA- AES - Beacon Interval : 100 - RTS Threshold: 2346 - Fragmentation Threshold: 2346 - DTIM Interval: 1 - Enabled WMM - Enabled Short GI *Intel(R) Centrino(R) Wireless-N 2230:* - 802.11n Channel width for band 2.4 : Auto - 802.11n Mode: enabled - Ad Hoc Channel 802.11b/g: 1 - Ad Hoc QoS Mode: WMM enabled - Bluetooth(R) AMP: Enabled - Fat Channel Intolerant: Disabled - Mixed Mode Protection: CTS-to-self Enabled- Roaming Aggressiveness: 3. Medium- Transit power: 5. Highest- Wireless Mode: 802.11b/gI
do get the fact that speed through wireless is slower than with wire, but losing 50Mbps is a bit too much!
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Apr 26, 2013
My laptop is having problem actually when i start my laptop different colored horizontal line start coming on screen and after some time whole screen becomes white.. what is the reason behind it and what is the solution of it...??
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Jul 14, 2013
I bought a manufacturer refurbished Inspiron 5720, i7 3612QM, 8GB RAM. The BIOS is currently A12. When I received it, it had a bad hard drive. Dell sent me a new hard drive under warranty, but it was blank and I had to use a recover CD to reinstall Windows 7 Home Premium 64-bit. I have installed every recommended and updated driver for all of my hardware components. But, everytime I install the HD 4000 drivers, the system starts to freeze up.
The system runs fine with the Standard VGA driver, but I can't run anything that requires better graphics. I have tried installing every version and they all cause the system to freeze. Sometimes it freezes during the boot up and sometimes it will run for up to 2 minutes before freezing. And by freezing, I mean that it just stops working. Sometime if I let it just sit and wait, it will shut off automatically. Other times, it just stays frozen for hours and I have to hold down the Power button to turn it off. When it restarts, it boots to the Safe Mode option screen. I then have to boot to safe mode and restore the system to a previous recovery state.
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Apr 19, 2013
I have an Inspiron #2305 All in One, and cant access the cd drive. My Computer shows the D drive, but not the cd drive. I want to transfer pictures from a cd to My Pictures.The computer reads the disk, but no menu opens to allow me to download
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Nov 21, 2014
Model: Inspiron 17R Special Edition Inspiron 17R Notebook (Inspiron 7720), Windows 8, 64-bit,English
My laptop was installing updates (not sure which updates) when the battery suddenly died. I charged it and ever since every time I turn it on, it gives me an error message and I'm unable to log into my system
error message is: BAD_SYS-CONF_INFO
I've tried accessing the BIOS with F2 button upon start up many times to check the settings but no luck. Pressing F2 constantly right when the Dell logo appears does absolutely nothing. get back into Windows without reinstalling and losing everything
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Feb 13, 2013
I can't gain access to downloads for my laptop :
For example, if i go to Support / Inspiron 7720 System BIOS for WIN8/WIN7 for my 7720, I get a "Drivers & Downloads Error, an error occurred while processing your request".
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Feb 27, 2013
I have a Dell Inspiron 1750 and everything works fine EXCEPT I can't access C:. What did I do wrong?
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Feb 20, 2013
I ran a full diagnostics yesterday and it took about an hour without any errors. But still when I try to boot up it will not go past the blinking cursor. I have tried to get into advance recovery or safe mode but every time I have the option to press f2 or f12 and I press f8 it does nothing but start making a sound. f2 and f12 work to get into bios and the other option but I can't seem to access safe mode.
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Mar 25, 2013
I have an Inspiron N5050 and am unable to access the BIOS by tapping F2 during pre-POST.
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