Dell Inspiron 5720 :: Intel HD Graphics 4000 Driver Causing System To Freeze
Jul 14, 2013
I bought a manufacturer refurbished Inspiron 5720, i7 3612QM, 8GB RAM. The BIOS is currently A12. When I received it, it had a bad hard drive. Dell sent me a new hard drive under warranty, but it was blank and I had to use a recover CD to reinstall Windows 7 Home Premium 64-bit. I have installed every recommended and updated driver for all of my hardware components. But, everytime I install the HD 4000 drivers, the system starts to freeze up.
The system runs fine with the Standard VGA driver, but I can't run anything that requires better graphics. I have tried installing every version and they all cause the system to freeze. Sometimes it freezes during the boot up and sometimes it will run for up to 2 minutes before freezing. And by freezing, I mean that it just stops working. Sometime if I let it just sit and wait, it will shut off automatically. Other times, it just stays frozen for hours and I have to hold down the Power button to turn it off. When it restarts, it boots to the Safe Mode option screen. I then have to boot to safe mode and restore the system to a previous recovery state.
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Dec 30, 2014
I am experiencing a system freeze at windows welcome screen or on desktop at random moments for more than 6 months, and it is because of the intel hd graphics, so at the moment I don't have the driver installed.
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Feb 5, 2013
I cannot install a driver for Intel HD Graphics 4000 on my Inspiron 7520 / i7 (Windows 8 64bit).
I downloaded the driver (11/1/2012, 9.17.10.2843.A02) [URL] .....
But I get an error message: "This computer does not meet the minimum requirements for installing the software.".
The same driver works fine on my second Inspiron 7520 / i5 (Windows 8 64bit).
Why I'm not able to install the driver? because of different processor? i7?
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Apr 4, 2013
I have an InspironR Special Edition 7520 and my AMD 7760 2GB will not activate or do any graphics processing. It is stuck on the Intel Graphics. I am running windows 8.
-My laptop is set on high performance and is plugged in.
-I ran NovaBench and it used the intel graphics card
-FurMark detected Intelgraphics as my main graphics card
-I ran a small game called "Slender: The Arrival" on the lowest settings it could barely handle it
-During the game and the graphics run I had Catalyst Control Center Up and it showed 0% usage of the graphics card, indicating it failed to switch
- All the drivers are up to date, per the windows solution and from downloading them from the AMD website.
I would like a solution to either, have the switch start working, or to change a setting so only the graphics card is constantly used. If this does not work I fear I'll have to return the laptop for faulty hardware.
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Oct 4, 2013
I got my HP Envy dv7-7250us back in May 2013, and realized that the most recent version of its Intel HD Graphics 4000 driver software is 9.17.10.2857 from November 2012. Intel's official driver is now at version 15.31.3.64.3071 (9.17.10.3071) from March 2013. I am unable to install Intel's update though, because it detects HP's version of the driver and refuses to install a generic version. However, HP's current version is very dated, and I'm running into severe performance issues in many games.
Is it possible that HP could ever bring their Intel HD Graphics 4000 drivers up to date?
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Jun 29, 2012
I am a newbie to graphics. When I bought my laptop I was told that it has inbuilt intel hd graphics 4000. So when I checked the device manager there was no such driver or device. Is this because it is inbuilt in the processor or have I missed installing any driver.
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Jan 11, 2015
I been having off and on BSOD issue and I was advided to possibly update my video driver via this site to the latest. The problem is that when I try to update it keep telling me that my laptop does not meet the minimum requirement and it would abort the update.However, I dont get why it wouldn't meet minimum requirement and it doesn't note anywhere within readme file what is the minimum requirement to install this latest video driver.
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Jan 31, 2015
I'm on Windows 7 64 bit and the Microsoft ACPI-Compliant Control Method Battery device is causing my Aspire E5-551 to freeze. If I enable the device and I try to run my laptop on battery it freezes, but when it's disabled I can run on battery perfectly fine.
Now I don't mind having it disabled since it fixes the problem but when I disable it then I have no way of telling how much is left of my battery.
This is a brand new laptop, a little over a month old so I haven't done any damage to it. I sent it in to get fixed but when I received it back from the Acer repair center all they did was re-install windows which did actually fix the problem for about a week but the problem came back.
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Apr 10, 2013
The Nvidia driver for my Inspiron 5720 does not recognize my card and won't install. It is the 630M.I did a clean format and set BIOS values to default. The latest BIOS is installed.The drive is from Dell's website.
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Feb 17, 2013
I have a Dell E6400. The OS has been uprgraded to Windows 7 - 64 bit by an authorized Microsoft refurbish dealer. The driver stops randomly. Using the internet, Office, version 2010. is there a better driver?
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Oct 14, 2013
I installed Windows 8.1 Update 1 x64 to my HP Pavilion G6 2240SH laptop. I started install the drivers and I got an error message in the Intel High-Definition setup: "This computer does not meet the minimum requirements for installing the software."
Intel HD driver version: 10.18.10.3277
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Jan 9, 2014
In Skype when trying to make a call, the program crashes, I googled the issue and it seems others have had similar problems and it was fixed by updating their Intel Graphics driver.
"Intel® HD Graphics Control Panel" program also won't open, it crashes instantly.
"ThinkPad Video Features" driver fails at installation ....
I have the latest driver to the Intel Graphics, which I got from lenovo support....
OS is Win 8.1 64 bit
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Dec 7, 2014
I bought my Aspire E5-511G few days ago.
I installed Windows 7 professional (x64) successfully.
I installed all the drivers downloaded form the support section also successfully.
The problem is that on approximately every 5~10 minutes I get the following message:
"display driver intel hd graphics drivers for windows 8(r) stopped responding and has recovered".
This message by itself is not annoying. The problem is that during skype video call after getting this message I don't see anymore nor my own video nor the video of the called.
Not only this, restarting the call does not fix the problem.
The only solution is to restart skype but this also does not work everytime.
I had similar issue with youtube videos but I fixed the problem by setting NVIDIA as preferred graphics processor for the browser application, however I don;t have such option for skype.
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Apr 4, 2012
I am currently on Windows 7 and sometime randomly my Computer screen freezes up and I can't do anything but wait, then it says Mobile Intel graphics accelerator (XP) has crashed.
How and where do I get the driver for the Windows 7 version?
Also... I can't seem to update my BIOS version from A05 to A14 cause my battery is dead and it says I need 10% battery, that's crap, I don't care if I have battery or not I JUST WANT TO UPDATE IT.
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Dec 1, 2012
I have windows 7 Inspiron 1545 that keeps going to a black screen, recovering, and then saying "Intel Graphics Accelerator Drivers for Windows Vista(R) stopped responding and has fully recovered." But I do not have vista. Do I need to update?
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Mar 18, 2013
So I recently bought a laptop (Dell Inspiron 5520) with AMD Radeon 7670m HD graphics cards. However, the laptop came with another graphics cards too which is I suppose called an integrated graphics card. It's name is Intel HD 4000. So basically I was on a site which told me whether my computer could run a specific game or not. I passed everything like processor speed etc. but the graphics card. It said I use Intel 4000. I checked from some other applications and those also told me that I was using Intel 4000. I want to know whether I use both graphics cards or just Intel 4000 and if that is the case how I can switch manually from Intel to AMD Radeon graphics card.
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Mar 3, 2015
Everytime windows updates my Acer AO722, windows will not start. This started after I did a factory restore. When shutting down windows updates my system and then windows 7 will not start up after a restart.
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Apr 21, 2014
I have a Y510p. After upgrading the touchpad driver ( Touchpad Driver (Synaptics, Elan) for 64-bit Windows Version 17.0.10.12/11.4.26.1) and ,possibly coincidentally Windows 8.1 I noticed a process called "System" in the task manager is eating up 6 to 12 % CPU usage. Opening its file location seems to reveal that its "ntoskrnl" application.
After a system factory reset and many curse words I noticed a peculiar thing. The processor shows high usage only when the mouse is being used. The more the mouse is used the higher the CPU usage (caps at about 12%). I am assuming this is a bug.
I have removed the driver and tested this and the process no longer used the CPU by that amount. But I lose all my features. Is there any way I can resolve this issue without having to either wait for a newer version of the driver (whih may take a very long time?). Also is there any place where I can access the older variant of the driver?
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Nov 2, 2011
I recently purchased a Dell Inspiron 15R N5110 which consists of a nVidia GT525M graphics card (as per the configuration).But when I check the system specs under system rating -> details; it is showing only Intel HD graphics with a dedicated graphics memory of 64MB and complete shared graphics memory of 1696MB. My card of 1GB is not getting displayed.
But, in device manager, I can see my nVidia card.how do I enable my graphics card? Is there any problem only with my system? How can I see the nVidia card in the system specs?
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Jan 5, 2013
I can't install driver for "Intel WiUSB". " USB-IF xHCI USB Host Controller" in the Device Manager mark with yellow hazard.I search with Intel Driver Update Utility and found an update for Intel Wireless Display Software and download it.I tried to install the intel driver but after I run the installation it give an error massage.
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May 19, 2009
Reformatted drive. Downloaded all necessary drivers from the Dell Website. Reinstalled the following drivers in this order:
1.Notebook System Software
2.Chipset
3.Video Drivers
4.Audio Drivers
5.Quickset
6.Wireless Network Card (Intel R Pro Set)
7.Network Interface card
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Mar 25, 2010
I has bought a new E6500 from Dell store, and I heard people said that my laptop had a Dell Wireless 5720 EVDO Rev A Mini Card build in.
But I can not find any driver to use this card, So if you know where is the driver download link, plz tell me
My laptop link on Dell store: ...
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Nov 29, 2013
I have a Dell Inspiron 3537 few weeks old. Originaly was Win8, but I update it to Win8.1.
After I registered laptop, next step was to partition my C: partition on two parts, partition C (OS), and D (Data). After that I successfully installed all programs I need. And after few days problems started with few BSoD. There are few problems and I will explain all of them.
My Dell checkup "Blue screen troubleshooter" reporting every few days one or more BSoD with explanation: "The unknown driver (C:Windows/system32/drivers/atikmdag.sys) appears to have caused a system crash. Complete the tasks below to prevent unexpected shutdowns in the future."
On same My Dell checkup I try to run "PC Checkup", and everything appear OK, no problems reported. Custom scan on only ATI video card (ATI Radeon HD8850), and result is "Passed".I also run build in DELL diagnostics (Boot menu) and there was no errors, and also Dell online diagnostics and everything was fine.
I try to install new driver from DELL website (AMD Radeon HD 8850M driver 13.151.0.0), but during installation, screen blinked few times and then went off. I thought that this is OK since video driver was installing. I left Laptop for one hour to "finish installation" but noting happened. I turned off laptop by pressing ON/OFF button for 5 sec, but after that laptop don't want to restart. Here I noticed other problem I will share with you in the moment. Fortunately, I installed Acronis True Image 2014 so I was able to restore a system. BTW, same driver version was already installed acording to "MSINFO32).
Now, my system is running, I can still see BSoD warning in My Dell Checkup, but actually I don't actually see this BSoD. Strange. If I right click on desktop and then click on "Graphics Property" or "Configure switchable graphics" I get this warning:
Second problem. During my laptop beforehand explained "BLACKOUT", I tried to use Windows Recovery. I tried "Refresh" and "Reinstall" and both times I got message:
"Could not find the recovery environment. Insert your Windows installation or recovery media, and restart your PC with the media".
If I try to use "Dell Backup and Recovery", I got message:
"Dell Backup and Recovery has not been able to detect the recovery Partition on this computer. It may be missing or corrupted. To recover your computer to the original factory state and restore the Recovery partition, please use your System Recovery Disc." etc...etc...
I don't have any of this discs coz OS was preinstaled. So, basically I can't use any facilities to recover my laptop because I don't have factory recovery media or recovery disc. Fortunately I'm using Acronis, but that's not a point. I want something to recover my system to original, factory state.
Actually, Windows Restore facilities are OK and I can restore to some point I created.
BTW, my hard drive is partitioned on 7 partitions. Originally there were 6 partitions with huge C: partition. I split this one on two.
And also, since this BSoD is likely caused by video driver, how can I safely update this driver. As explained before, after first try I had disaster. Can I try to install new driver for AMD Radeon HD 8850M from ATI site?
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Apr 11, 2010
I have the 9600m GT out of a 8930g installed in my Aspire 5720 laptop but every nvidia driver that I try to install says that the hardware is not compatible with the driver or some crap.
Am I out of luck with this card or is there a way to force install a driver...or is there a better driver to install?
I've tried the latest 197.16, 186.03 drivers from nvidia. Even from laptopvideo2go...no dice.
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Oct 29, 2011
I have a Dell Inspiron 1525 laptop with a Intel Celeron Processor and the past year my cpu has been overheating and eventually causing my laptop to shutoff. This happens a lot quicker if playing graphics intensive games or playing youtube videos. I want a processor that can handle playing games and videos.
Also, one thing I was thinking was that maybe a fan stopped working that is causing the CPU to over heat but when I run a Dell diagnostic no errors come up about a fan not working, so I'm thinking I just need to upgrade.
Below is my System info:
System ModelInspiron 1525System TypeX86-based PCProcessorIntel(R) Celeron(R) CPU
560 @ 2.13GHz, 2128 Mhz, 1 Core(s), 1 Logical Processor(s)
Socket 479 mPGA
Motherboard model OU990C Chipset Intel GM965
BIOS Version/DateDell Inc. A16, 10/16/2008SMBIOS Version2.4
I have to upgrade the CPU in the Dell Inspiron 1525 laptop?
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Jul 1, 2009
In my dell latitude d500,i am having intel 82852 graphics card and when i see report tab says me Maximum graphics memory is 64mb but memory in use only 5 or 7mb.Can someone help me to solve this problem because i can't play Counter-Strike on steam which is a game that released in 2000.
I believe that graphics memory in use is the problem that i can't play this game without having 60fps(i am having 15-30).
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Sep 7, 2009
I have Dell Latitude D820 with NVidia Quadro NVS 120M, but its causing failures, probably NVIDIA GPU. There are vertical straight lines on the screen, sometimes it won't boot at all, sometimes it would go dark screen and never start... etc Its been approximately 2 years since Ive had it.
Im planning on buying Dell latitude E6500.
I have the following questions:
1) Most people's reviews about E6500 are very disappointing, is it really true that E6500 is worse than the D820 or D series laptops in terms of build quality and hardware failure problems?
2) Considering Im having trouble with the NVidia GOU (probably) and that some people have witnessed GPU failures in Apple Macbook Pro (which uses 9400M and 9600M GPUs) and E6500 uses 160M (9300M GPU), so its a 9-series GPUs failing. Should I consider having Quadro NVS 160M in E6500 or I should avoid it and get Intel's Graphics card for now?
3) How much performance affect is there if comparing NVS 160 M with Intel Graphics Media Accelerator 4500MHD ? regarding the basic 3D simulations, such as using Macromedia Director or Studio Max, or games? I mean to ask, is Quadro NVS 160M really worth it?
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Jan 19, 2009
I have a Dell Studio 1735 with a Mobile Intel 965 express chipset and i would like to replace it with a more powerful graphics card.
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Oct 1, 2009
Purolator left me a message saying my Dell laptop will arrive tomorrow morning. Ordered the Inspiron 13 on Sep 10th. Would I be able to run Counter Strike Source on high with Intel Graphics Media Accelerator X3100? I was able to run Fallout 3 on medium with GeForce 9500M GS. How does Intel X3100 compare to NVIDIA GeForce 9500M GS?
I don't play any computer games. Had Fallout 3 for PC when my Xbox 360 broke again. I'm not going to play any games with this new Inspiron 13, but still just wondering. I have a 16" Acer right now, I wanted a smaller laptop to carry around and faster CPU. I hope the T8300 does its job.
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Jun 28, 2009
I am looking for an office laptop.. want E6400.. but, I don't want to go w/ nvidia video due to lot of heat and fan issues. Only reason I wanted to go w/ nvidia is their DIGITAL Vibrance... I LOVE IT!! Make the colors very rich and bright and I cannot live w/ it.
Does Intel video card have something close? My old laptop had Intel video and it is very junk, it had blue tint to entire screen.
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