Acer Aspire E5-551 :: Microsoft ACPI-Compliant Control Method Battery Device Is Causing Freeze
Jan 31, 2015
I'm on Windows 7Â 64 bit and the Microsoft ACPI-Compliant Control Method Battery device is causing my Aspire E5-551 to freeze. If I enable the device and I try to run my laptop on battery it freezes, but when it's disabled I can run on battery perfectly fine.
Now I don't mind having it disabled since it fixes the problem but when I disable it then I have no way of telling how much is left of my battery.
This is a brand new laptop, a little over a month old so I haven't done any damage to it. I sent it in to get fixed but when I received it back from the Acer repair center all they did was re-install windows which did actually fix the problem for about a week but the problem came back.
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Mar 16, 2012
I have Dell inspiron N4050, I was attempting to install a fresh copy of Windows 7 Ultimate and after installation, it restarted I get an error blue screen that reads: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: The BIOS in this system is not fully ACPI compliant. Please contact your system vendor for an updated BIOS.
Technical information:
*** STOP: 0x000000A5 (0x0000001D,0x00000000,0x00000000)
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Jul 22, 2007
I have an Ace Aspire 3000. If the acpi battery control is on, the keyboard will not work. I had to disable the battery control.
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Dec 30, 2014
I am experiencing a system freeze at windows welcome screen or on desktop at random moments for more than 6 months, and it is because of the intel hd graphics, so at the moment I don't have the driver installed.
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Jul 14, 2013
I bought a manufacturer refurbished Inspiron 5720, i7 3612QM, 8GB RAM. The BIOS is currently A12. When I received it, it had a bad hard drive. Dell sent me a new hard drive under warranty, but it was blank and I had to use a recover CD to reinstall Windows 7 Home Premium 64-bit. I have installed every recommended and updated driver for all of my hardware components. But, everytime I install the HD 4000 drivers, the system starts to freeze up.
The system runs fine with the Standard VGA driver, but I can't run anything that requires better graphics. I have tried installing every version and they all cause the system to freeze. Sometimes it freezes during the boot up and sometimes it will run for up to 2 minutes before freezing. And by freezing, I mean that it just stops working. Sometime if I let it just sit and wait, it will shut off automatically. Other times, it just stays frozen for hours and I have to hold down the Power button to turn it off. When it restarts, it boots to the Safe Mode option screen. I then have to boot to safe mode and restore the system to a previous recovery state.
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Jan 17, 2015
I just bought an Acer computer, and am to the point where I am about to return it for a MAC because I cant turn off the tap to click feature. I have tried going through the control panel and messing with the mouse settings. I have tried to install the elantech driver as well as the synaptics driver. I can't get the drivers to actually work. I have contacted Microsoft and they are basically like "we don't know so go ask Acer."Â
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Oct 28, 2009
Does anyone know where to find the ACPI drivers for this laptop? I don't really care what Operating System they are for.
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Mar 3, 2015
Everytime windows updates my Acer AO722, windows will not start. This started after I did a factory restore. When shutting down windows updates my system and then windows 7 will not start up after a restart.
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Feb 28, 2015
it's happened in the past while gaming, but not as much as recently. while carrying the laptop recently I believe I broke the fan somehow and it's causing it to overheat even more. I believe the best choice is probably replacing the fan, but I've found it is extremely difficult to find the exact fan in my laptop. How compatible does the fan have to be to be replaced? Is it absolutely necessary to replace the fan?
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Oct 22, 2014
my acer note book doesnt have microsoft office. how do i installit
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Sep 10, 2014
I have a month old acer aspire v7-582pg, and I've never been able to link my Microsoft account. Every time I add my Microsoft account I get a message saying please wait that doesn't go away after putting my password in. I end up having to delete my account and create a new one without an email attached. I've tried to link them multiple times, but the same thing keeps happening.
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Nov 24, 2014
Acer Aspire 7739, Win7, 64-bit.
Microsoft Update returns an error that the update service is not running. I check the services, and see that it is running.
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I downloaded the SATA drivers (Rapid Storage Technology, I think). The setup returns an error not found in the ini file??
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How can I get the Microsoft Update running again?
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Mar 22, 2010
The USB ports on my 8735G are messed. Everything with my system is fine until I plug something into the USB. After about 30 seconds, the whole computer freezes without any hope of recovery. Only a hard restart fixes it. This happens with mice, USB drives, UDB keys, anything. I tried disabling the power management on USB (selective suspend) and it doesn't help. I've googled the crap outta this and I've tried all the possible fixes and solutions and suggestions I've found. I know the ports or hub are not defective as they will transfer data in small amounts before freezing. However, it will freeze right away (before 30 seconds) if I attempt to transfer anything bigger than 300 MB.
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Jun 5, 2012
i am using hp pavilion g6 series notebook.i found this message there, Windows reports that the "Microsoft Teredo Tunnelling Adapter" device is not working properly. But i opened the device manager and i found the icon and i double clicked and then try to update the driver software but i found there encountered problem..This device did not run...
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Feb 9, 2015
I bought two of these laptops (Acer E5-471P CI3 4GB 500GB 14 Inch Touch Laptop - Black. - [URL] .... as Christmas presents.
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Both are having issues with the trackpad where it will randomly freeze or the pointer will disappear. At first my mother thought it was just being slow and freezing all the time. I had a look and found that the touch screen worked fine when the mouse froze or disappeared. Now, immediately I assumed it to be a driver issue, so I updated the trackpad driver.Â
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I can't find any info on this and even though I bought the week before christmas ACER are saying my warrenty has run out and I don't have the time to find a scanner to scan my receipt. I am a day or two away from returning this laptop if no solution can be found.
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This freezing happens ALOT, to the point my mother is using the 4 year old dusty laptop with missing keys. I assume it's something to do with the touchscreen and the trackpad interfering with one another.
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Mar 4, 2014
I have an Acer Aspire One Netbook SNID 20206697434 with Windows 7. I bought the recovery disks because eRecovery stalls at Office 2010 but the disks do exactly the same thing - I can only open in Safe Mode. I've tried many times with the same result. Even though I bought the disks, Acer Customer Service won't let me talk to a tech because my net book is not unwarranty - mfg date is 1/14/2012.
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Jan 7, 2015
Got a new E5-571P-55TL yesterday and going through the setup process I got all the way to where it says downloading apps. It displayed a message that it was processing or I forget what it said exactly. Then the words went away after about an hour. I remember reading that it said it may do this, may have a blank screen and not to turn it off. I left it on all night and still have just a green screen this morning. I know my wifi is not the fastest and figured that's what it was. Came to work today and left it sitting on the counter, still on.
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Mar 28, 2013
My Vostro 3400 running Windows 7 downloaded a number of Microsoft updates this morning and afterwards would not recognise the battery.Â
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Apr 13, 2010
I got my CPU down to 38°C idle (it had the overheating problem before replacing thermal paste).
In Speedfan there's a a temp called "temp1" and it's the ACPI temperature, but what is it? Is it the chip that's between the radiator and the cpu that has a cooling pad?
Also Acer Aspire 5520G
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Sep 7, 2014
I have an HP Pavilion dv5-1183cl that has been upgraded from Windows Vista to Windows 7 Ultimate (32bit)Â and I have some issues.I have four errors showing up in my device manager, three Base System Device and one Unknown Device, and I don't know what they are or where to get the drivers (since I don't know what they are). Additionally, the battery will not charge (there does not appear to be anything wrong with it physically). I am wondering if the below errors are related to the battery issue. Below are the hardware IDs for each error entry.
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Base System Device (PCI bus 6, device 0, function 1):
PCIVEN_197B&DEV_2382&SUBSYS_3603103C&REV_00PCIVEN_197B&DEV_2382
&SUBSYS_3603103CPCIVEN_197B&DEV_2382&CC_088000PCIVEN_197B&DEV_2382&CC_0880
[Code]....
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Sep 12, 2009
is there any way to control the fan speed of this lap top?
I have tried speedfan, rivatuner, even tried the undervolting option with RMClock (no success - the CPU was running at the lowest voltage already).
One option did present some signs of activity - Acer Asprie One (!) Fan Control utility. However, it only switched off the fan completely. Besides that, it was quite unstable and sometimes forgot to turn the fan back on after the threshold of temperature was crossed again.
By the way: computer doesn't get hot at all. The feel is quite cool, as Speedfan utility indicates these temperatures:
GPU: 41C
HD0: 36C
Temp1: 54C
Core0: 30C
Core1: 27C
It appears that I love this lap top almost for everything, except its loud operating sound.
I am running at:
ACER 5739G
Vista 32 bit,
Chipset: Intel PM45
Processor: Intel Core 2 Duo T6600
GPU: GeForce GT 130M
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Dec 19, 2014
I have had this tablet for less than one week. Under settings in windows 8.1 modern interface is a control slider for the screen brightness. it does not appear to do anything. I would like to be able to change screen brightness suit my needs, but I cannot make this work. What settings I need to change or maybe software I need to update? There is one Acer driver update which does not load properly and always says fail. I believe it has to do with screen settings. Could that be the problem?
Acer Aspire Switch SW5 012
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Oct 21, 2014
I have an ACER Aspire R7 win8.1 and I have a problem with the touchscreen. The touchscreen is scrolling up and down by iself out of control, without touching it.
I run anti-virus and anti-malware and everything seems normal. I finally disable the touchscreen in system and everything is fine using the mouse.
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Jul 24, 2009
My touch senstive volume control on my 6935g wont work, its frozen, i tired turning the laptop off, no buttons work, It is stuck on hold
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Dec 14, 2014
Intel i5-2450M @2.50 GHz (Turbo to 3.1)
8GB RAM
Nvidia GEFORCE GT 630M - 1GB
Windows 7 Home Premium
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I have had this laptop for about a year now and ever since I bought it it has had major throttling issues while gaming. I have tried many ways to make it run cooler with no such luck (It runs at about 95*C when playing most games) . The fan never runs at 100%, only aboout 70% (from what I can hear) so I was wondering if their was a way I could control the fan in order to run it at 100%.
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Oct 5, 2014
Is it possible to control the fan speed on my Acer Aspire 7736Z-4088 laptop? If so then how is it done?
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Apr 14, 2010
While I was almost a 100% certain my next laptop would be the asus ul30jc, I just saw the folowing laptop in a local advertisement and I must say i'm tempted (being a student, I use almost all of my free money on vacation, food and alcohol so every saved € counts):
Compaq Mini 311c
Intel Atam N270 (1.6ghz)
1 GB RAM
160 GB HDD
Nvidia ION LE (shared memory)
Wifi b/g
Windows XP home (service pack3)
Battery info unknown, though most sites say it has a 6 cell battery.
359€
So I have a few questions. First and most importent of all, I need to know how long the battery will last, if its +7 hours i'm content.
Second, I have no idea what kind of wifi I need, I use that white Belgacom Digital TV Router so perhaps my fellow Belgians can help me on this? When I use system information it says my wifi in my current laptop is A/G/N.
Third, will I be able to install the newest microsoft office programs (I have 2003, 2007 and will most likely buy 2010 aswell) on windows xp home?
Last but not least, will I see a big difference if I upgrade from 1gb of 2gb of ram? I noticed a big difference on my current laptop when I upgraded my ram, but since that hp compac has a very weak processor, it might be pointless since that cpu might bottleneck the effect?
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Apr 26, 2010
I used to think my GPU would downclock because it overheated... but the last two times my GPU downclocked it was at 67 degrees C while playing Mass Effect 2... this happens also with other games. It will freeze and i'll hear popping noises, sometimes i can get out of the game, sometimes it completely freezes. I did some research and I think its DPC spikes causing the GPU to downclock... I have a GeForce 9500m GS running Duo Core 2.2Ghz Win 7... I do have the latest Verde Driver from nVidia...
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Jan 8, 2015
Acer manual suggested password control can be changed in BIOS. I have Aspire E5-511P. The security page in BIOS does not work. I can scroll with arrows in other pages but nothing happens on Security page. Password at boot has Disabled but every boot asks for password. Is there a repair for BIOS? Also, the Support page on this site does not recognise my model of Aspire.
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Jan 11, 2015
I can not control the screen scroll with the mouse pad. I is very distracting to complete any task. How to lock my screen.
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