Acer :: Aspire USB And Freeze
Mar 22, 2010
The USB ports on my 8735G are messed. Everything with my system is fine until I plug something into the USB. After about 30 seconds, the whole computer freezes without any hope of recovery. Only a hard restart fixes it. This happens with mice, USB drives, UDB keys, anything. I tried disabling the power management on USB (selective suspend) and it doesn't help. I've googled the crap outta this and I've tried all the possible fixes and solutions and suggestions I've found. I know the ports or hub are not defective as they will transfer data in small amounts before freezing. However, it will freeze right away (before 30 seconds) if I attempt to transfer anything bigger than 300 MB.
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Feb 9, 2015
I bought two of these laptops (Acer E5-471P CI3 4GB 500GB 14 Inch Touch Laptop - Black. - [URL] .... as Christmas presents.
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Both are having issues with the trackpad where it will randomly freeze or the pointer will disappear. At first my mother thought it was just being slow and freezing all the time. I had a look and found that the touch screen worked fine when the mouse froze or disappeared. Now, immediately I assumed it to be a driver issue, so I updated the trackpad driver.Â
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I can't find any info on this and even though I bought the week before christmas ACER are saying my warrenty has run out and I don't have the time to find a scanner to scan my receipt. I am a day or two away from returning this laptop if no solution can be found.
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This freezing happens ALOT, to the point my mother is using the 4 year old dusty laptop with missing keys. I assume it's something to do with the touchscreen and the trackpad interfering with one another.
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Mar 4, 2014
I have an Acer Aspire One Netbook SNID 20206697434 with Windows 7. I bought the recovery disks because eRecovery stalls at Office 2010 but the disks do exactly the same thing - I can only open in Safe Mode. I've tried many times with the same result. Even though I bought the disks, Acer Customer Service won't let me talk to a tech because my net book is not unwarranty - mfg date is 1/14/2012.
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Jan 7, 2015
Got a new E5-571P-55TL yesterday and going through the setup process I got all the way to where it says downloading apps. It displayed a message that it was processing or I forget what it said exactly. Then the words went away after about an hour. I remember reading that it said it may do this, may have a blank screen and not to turn it off. I left it on all night and still have just a green screen this morning. I know my wifi is not the fastest and figured that's what it was. Came to work today and left it sitting on the counter, still on.
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Jan 31, 2015
I'm on Windows 7Â 64 bit and the Microsoft ACPI-Compliant Control Method Battery device is causing my Aspire E5-551 to freeze. If I enable the device and I try to run my laptop on battery it freezes, but when it's disabled I can run on battery perfectly fine.
Now I don't mind having it disabled since it fixes the problem but when I disable it then I have no way of telling how much is left of my battery.
This is a brand new laptop, a little over a month old so I haven't done any damage to it. I sent it in to get fixed but when I received it back from the Acer repair center all they did was re-install windows which did actually fix the problem for about a week but the problem came back.
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Jul 11, 2009
I have 6930g when im playing games on battery power i have no problems but if i connect my power supply it freezes within 3 minits. so now i have charge my notebook before playing
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Oct 24, 2008
I want to overclock my processor P8400, but there are no program that's work with this processor....I use setFSB and ClockGen but this freeze my laptop.....
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Feb 25, 2008
I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.
First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.
When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.
At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.
The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.
Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.
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Jun 26, 2009
My HDD random freeze once in awhile, sometimes for 30second, sometimes even worst, more then 5minute, i wonder why? i already install the latest Intel® Matrix Storage Manager, but the problem seems won't out from my laptop. Is it my HDD problem? any 6920G's user facing the same problem?
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Oct 1, 2009
My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.
Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?
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Nov 9, 2008
When ever i used my Acer 5315 for about 5 mins of switching on it would become very slow freze and turn off.
So i did not no what to do. I was told to restore it to factory setings. So i used the big green E button at the top right to get that green toolbar thing up. Went on recovery i think, restore and set to factory setings. I think it then turned itself off and when i turned it on it went on to e recovery. But a bit into i went to put my laptop down and the battery fel out lol. And now when i turn it on all you get is the acer page then a black screen with a white flashing line at the top left.
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Aug 28, 2008
my housemate is having problems with his Acer Aspire 5600.
Basically pretty much 2 out of 3 times you turn it on it will load in to windows and then just freeze. No touchpad input, no keyboard input, you cant use the power button either, you have to take the battery out to stop it.
I tried a USB mouse, no input from that either.
I formatted the whole machine and reinstalled everything, incase it was some sort of malware, still no joy.
One solution I read was to make sure all the battery settings were set to Never, as it can sometimes be known to put itself to sleep at stupid times... would make some sense for the symptoms, but I've done that and still no joy.
The machine runs fine EVERY time if you run it in Safe Mode... which doubly confuses me...
Another solution I have read is to switch the unit down to Word Processing Power on the acer control panel.
I havent actually installed the acer control panel, since I dont really like having third party software like that on there... but I should probably give it a go. Still, does it really HAVE to work on Word Processing power? That would be.... lame...
The notebook is running Windows XP Business 32-bit.
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Jan 18, 2010
My laptop unfortunately had begun to lock up and freeze requiring me to shut it off.
They claimed it was not under warrantly despite me including in the packaging a copy of the receipt and also emailing them a further copy.
It came back last Friday supposedly "tested". However the centre speaker no longer works and the 2 front speakers sound quality is not what it should be or has been. When I play a DVD or BD there is no voice at all. And when I check the configuration of the speakers there is no sound coming from the centre speaker despite it being on maximum.
I've tried doing another factory restore, removing the old nvidia and realtek hd audio drivers, still no sound from the centre speaker and reduced quality from the 2 front speakers so I've had to raise another call.
If it does not come back 100% tested I am going to press for a replacement/refund.
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Jan 6, 2015
Got a new E5-571P-55TL yesterday and going through the setup process I got all the way to where it says downloading apps. It displayed a message that it was processing or I forget what it said exactly. Then the words went away after about an hour. I remember reading that it said it may do this, may have a blank screen and not to turn it off. I left it on all night and still have just a green screen this morning. I know my wifi is not the fastest and figured that's what it was. Came to work today and left it sitting on the counter, still on.
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Feb 4, 2010
I haven't set my E6400 to sleep or hibernate or anything, just the screen switches off after 5min of no activity.
When i get back to the laptop it freezes/hangs a LOT. It can be anything from blue screen, complete freeze needing a hard reboot, hang for a while before active again, nvidia driver unresponsive and reloading. It changes from happening couple of times a day to not at all for nearly a week.
I had this with the last 3 BIOS versions and i've tried ALL of the nvidia drivers available.
I kept thinking it was the nvidia drivers somehow but it just doesnt matter which ones i'm running.
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May 18, 2014
I bought a brand new HP 470 (i5-3230M, 8 GB, 750 GB, AMD 8750M 2 GB) with Linux SUSE operating system. I erased everything and installed Ubuntu 14.04 64-bit (that time still Alpha release). I soon noticed the random freezes (=screen remained as it is, no mouse, nothing) that needed a hard power off (5-sec power button). I thought it was an Alpha issue but nothing improved through continuous updates. Now, Ubuntu 14.04 is LTS and officially released for over a month and I still experience these freezes. They occur always; can be 5 min or 2 hours after boot.
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I suspect the ATI's graphic card. I've installed the beta version of the latest drivers (from end of April). They officially support Ubuntu 12.04.4 LTS and 13.10 but there were people on the forum claiming it installs also on the 14.04. I risked and succeeded. But... freezes are still there.
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I'm OK to use Ubuntu down to version 10.04 (if that solves the problem). It maye be related to kernel version.I don't want to use any Windows version. I'd rather sell the notebook if Windows is a solution.
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Apr 11, 2010
i want to buy the 1557 with the core i7,
i read about the freeze problems in this machine and i wanted to know if it still exists?
if not, what should i check before the purchase in order of getting the fixed?
10x a lot!
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Apr 28, 2010
This is the second XPS 16 I got within 4 months. after 47 calls to XPS tech support and 2 system exchanges just to still have the same issue.
when I log into my facebook account and try to play farmvile the system freezes up and flashes from a white screen to black and so on until I have to force shut it down and restart. now, I know that for $2700.00 dollars I should be able to play a simple beta game.
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Jan 7, 2009
I got a new laptop in about June or so, and it ran great. I have McAfee for anti-virus, if that helps.
About 2 weeks ago, my computer started to slow down. A lot. My typing would lag on the screen, and some of the letters won't even show up.
I also seem to get an insane amount of pop ups on whatever sites I go on, and I get about 5 popups every hour, on the hour. When I scan, though, I get nothing.
Now, this is the worst part. My computer will completely freeze a lot. When it does, I'll wait a minute to see what happens.
Then, if I click the screen a few times, a single, insanely loud beep will come from the computer. This will happen a few times before I can actually use my computer, and I have to re-boot often.
My computer is insanely slow, like I said before, and it takes forever for it to finish starting up. Half the time, it'll freeze before I can even log in.
If it helps, this started around the time when I signed up for Facebook, if that has to do with anything. I've tried to do virus scans many many times, and I used the Dell Automated PC TuneUp tool. But, nothing seems to work.
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Mar 15, 2010
My SXPS 13 just freezes on wake up randomly. I am running Windows 7 x64. I recently had the motherboard replaced for a different issue but I can not remember if the freezing problem happened before the motherboard replacement.
Did anyone figure out how to fix the freezing issue? Is it hardware related? I have one month left on my warranty.
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May 27, 2010
I have a less than a week old Latitude E6510.
I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.
Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome
I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.
I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset
Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?
Anyone having random system lockups with windows 7 x64?
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Aug 17, 2009
My SR sony laptop use Vista which usually freeze and sometime show that :
Window Explorer has stopped working. I dont know what to do, and I dont want to reinstall my window.
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Oct 31, 2009
So when I am playing WoW, my video has started to freeze. Sometimes after about 20-30 seconds it unfreezes. The next freeze, which occurs shortly after, forces me to hard reboot. For the most part, I have to do a hard reboot (though I can still move my cursor around). One time I did this, it gave an error message about my drivers and something about Dx 9.0c. I checked and I have Dx 10. I have had this laptop about 2 months now, and never had this problem before this week. So far (knock on wood) I have not had this problem while watching video, only playing WoW (and usually only on mundane things like fishing or exploring, never raiding, grouping, or in Dalaran.
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Sep 2, 2009
i got a m4400, the webcam freeze all the time, anybody with the same problem?
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Feb 27, 2009
After verification of the application using OpenGL I always freezes Solidcam a program must be forcibly terminated.
Using the latest drivers from Dell recommended for SolidWorks
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Jul 15, 2012
My computer is randomly freezing. What happens is I'm doing something I normally do like check Facebook or some other normal website and it just randomly freezes. I have no clue to what is causing this, and it never blue screens. What happens is:
All open windows are "minimized" (on the dock they show as open)My desktop goes black and has no items on itThe mouse goes to the center of the screenThe mouse and keyboard freeze upand above the battery icon there's random letters that always read "sRpIg"Here's a picture of it. My outer camera doesn't work on my phone so it looks weird.
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Jan 21, 2015
So i have a hp pavilon m6 1007tx notebook purchased from thailand....It randomly starts to freeze ... Every thing exept the cursor stops responding for a while... it happens a lot... when i tried to do a hard disk check via hp diagnosis it said that SMART passed and Short SDT Failed... i googled about it and founded it was a hard disk problem... when checked my partition with the OS for error it said that errors were found and asked me to restart and repair so i did ... it did disk check and repair twice till 58 percent and un expectedly rebooted both the times .. now it is repairing disk error..
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Jan 23, 2015
I have just bought a Lenovo Z50-70 (i5, 840M, 1TB SSHD),Installed Win 8.1 Pro with the drivers from the DVD. Everything is fine, there aren't any errors in Device manager, but randomly the computer freezes (the cursor doesn't move, it doesn't respond for anything), so I have to restart it by pushing the power button for about 5 secs.
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Apr 6, 2013
I bought a Vostro 3700 i7-720q used on ebay. After I bought it I found it would freeze. I eliminated everything I though it could be (i/o conflict, drivers, etc) and nothing worked. This was probably the reason it was sold on ebay. I noticed how hot the machine and fan got. I researched upgradeding the cpu to an i7-940xm and when got the chip planned to put in best thermal transfer to solve the freeze up problem I conculded was due to heat. I thought to be Powerstrate xtreme to be the best thermal transfer to use during the cpu switchout.
I pull the heat sink and its obivous why my machine was hot. The thermal past was a crummy job. I cleaned off heat sink with arctic Ice cleaner, put powerstrate xtreme on cpu and replaced the cpu with a i7-940. Boots up and has been running fine AND it is soooo much cooler.
Getting to the heat sink IS NOT an easy task in the Vostro 3700 - I love my Vostro 3700 BUT it is a very delicate task to remove the keyboard, palm rest and base in order to get to the motherboard and heatsink. I wouldn't do it again.
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May 3, 2014
I'm using a Bluetooth mouse. It often hangs and it seems to be due to Bluetooth freezing/hanging. It is possible to get it going again by going to modern settings/PC and Devices/Bluetooth. Just going to that screen will get it going again.
I have reinstalled drivers without success.
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