Lenovo Z50-70 P/Y/Z Series :: Random Freeze Error

Jan 23, 2015

I have just bought a Lenovo Z50-70 (i5, 840M, 1TB SSHD),Installed Win 8.1 Pro with the drivers from the DVD. Everything is fine, there aren't any errors in Device manager, but randomly the computer freezes (the cursor doesn't move, it doesn't respond for anything), so I have to restart it by pushing the power button for about 5 secs.

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Dell :: Windows 7 Random Freeze

May 27, 2010

I have a less than a week old Latitude E6510.

I had four freezes while watching flash videos. I thought the adobe software was bad, so did uninstall and fresh install.

Now I've experienced a couple of more random freezes:
1. system was idle
2. surfing the web on google chrome

I have windows 7 Ultimate x64 and it seems like many people out there with vista and windows 7 are experiencing the same problem. I personally used both and on my other machine with win7 Ultimate x64, haven't had any random freeze at all.

I also have 1333mhz ram, and I know my system only supports 1066. Then I found this thread:
Random Lockups, Intel Chipset

Diagnostics and Dell are telling me there's no problem with hardwares. So I'd like to give a shot at dropping the memory speed. How should I do this?

Anyone having random system lockups with windows 7 x64?

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Acer :: Random Laptop Freeze

Feb 25, 2008

I have a random ( to me atleast) with my Acer Aspire 5020. Sometimes it just randomly freezes, and not inside windows or bluescreen or anything like that, the screen goes black or turns off and the whole computer freezes with all the lights on for the power, the battery, the poweradapter if in and also the statusindicator light.

First time it happened out of the blue for like 3 weeks ago, and it scared me, manly becasue i though I would everything on it. After that it happens more often, more randomly, sometimes nothing for a few days, and then a couple of times a day.

When it freezes, i can't even reboot the the only way then is to unplug it and also remove the battery to be able to restart.

At first i though it was something with the power or something like that, so i tried just with the battery on, and it happened again. Then the reverse, took out the battery and power only with the adapter and it happened again. So i don't know whats wrong with it.

The weird thing is that sometimes when it freezes, if i randomly touch or pres on certain parts of the computer, it shuts of or reboots it self, which makes me wonder if it might be a hardware problem. Maybe something is glitching or what ever.

Also i though that it might have something to do with heating, but since sometimes it happens just minutes after I turn on the computer, i have somehow ruled that one out.

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Acer :: 6920G HDD Random Freeze

Jun 26, 2009

My HDD random freeze once in awhile, sometimes for 30second, sometimes even worst, more then 5minute, i wonder why? i already install the latest Intel® Matrix Storage Manager, but the problem seems won't out from my laptop. Is it my HDD problem? any 6920G's user facing the same problem?

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Acer :: Random Freeze With Timeline 4810TZ

Oct 1, 2009

My Timeline 4810TZ comes with SU4100 1.3Ghz, 3GB DDR3 RAM, Samsung 400GB HDD. I installed Win 7 32 bit. I'm getting random freeze during normal usage such as browsing, file copying etc. I have tried running Prime95(3 tests), OCCT and Linpack, Memtest86+(DOS) and Windows memory diagnostics. No problem were detected. I reinstalled OS with Win 7 64 bit and still facing the same problem. Occasionaly there will be BSODs. I have installed the latest BIOS with all the latest drivers available.

Is there compatibility problem with Win 7 OS or there is hardware problem with my Timeline?

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HP Lockups :: Pavilion Dv7 - Random Freeze / Lockup

Jul 15, 2012

My computer is randomly freezing. What happens is I'm doing something I normally do like check Facebook or some other normal website and it just randomly freezes. I have no clue to what is causing this, and it never blue screens. What happens is:

All open windows are "minimized" (on the dock they show as open)My desktop goes black and has no items on itThe mouse goes to the center of the screenThe mouse and keyboard freeze upand above the battery icon there's random letters that always read "sRpIg"Here's a picture of it. My outer camera doesn't work on my phone so it looks weird.

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Dell XPS 15 :: Intel HD 3000 Display Driver Causing Random System Freeze

Dec 30, 2014

I am experiencing a system freeze at windows welcome screen or on desktop at random moments for more than 6 months, and it is because of the intel hd graphics, so at the moment I don't have the driver installed.

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Lenovo ThinkPad Yoga S Series :: S230u Started To Freeze A Lot

Jan 13, 2014

two days ago my Lenovo Twist S230u laptop started to freeze a lot, especially when I tried to multitask (like switching to a separate window). It probably took ten minutes each time for the computer to unfreeze and continue.
 
the in-built 'Lenovo Solutin Center' software ran an automatic diagnostic test, and said that the laptop failed the SMART short-self test (unfortunately I forgot to copy the error code). I didn't think much of it at the time since my laptop is only 5-months old. Just in case, I performed a disk cleanup, disk defrag and made sure everything is up to date. This was when the laptop began to freeze quite a lot. In desperation (and stupidity), I typed the chkdsk /r command in command prompt and asked it to run at reboot. Apparently the SMART short self test is a physical problem rather than a software problem, so obviously chkdsk won't work.
 
chkdsk ran for about two days now which is clearly too long for a 500gb HDD laptop. I've only used about half of this space too. I forced a shut down and now I cannot access Windows 8.1 through the boot menu (it just hangs on a black screen). Loading a rebootable USB recovery drive is not doing anything too.
 
I previously sought support on the Microsoft Answers website. They said that my 'hard disk is failing' and I will need to have my HDD replaced.I just want a second opinion here. Is warranty valid under this circumstance? From what I remember, 'Lenovo Solution Center' said I still had a few hundred days of warranty left on the machine. 

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Lenovo ThinkPad Yoga S Series :: Windows 8.1 Update Causes Freeze On Shutdown And Will Not Start

Aug 15, 2014

Running Windows 8.1 for some time, but latest updates (8/13/14)  cause the problem. Restore point and shutting down updates allows use, but it's a short term fix.Which update causes the paroblem? 

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Lenovo X Series ThinkPad :: X201 Random Shutdown With New Battery

May 8, 2014

I use my X201 for 4 years now without any trouble. The original battery getting worned out, I replaced it with a 9Cell Duracell (Sanyo) one.
 
Since then and only when I use the new battery, AC unplugged, my laptop randomly shuts down with no warning. No overheating issue.
 
The Win7 logs point to powerfailure (Kernel Power at restart shows error 61)

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Lenovo P/Y/Z Series :: Z510 Random Shut Downs (hard) When Plugged In

Jun 8, 2014

My Z510 has been randomly shutting down when plugged in, but doesn't have this issue when running on battery. I contacted Lenovo and they sent my a new power supply but the issue continues. I called again and they instructed me to repair-install the Lenovo power manager and do a disk check. The issue still continues.

It used to happen when running something intensive like photoshop or a game and only if charging over 75%, but now it'll happen randomly. I can be sitting staring at the laptop with no programs running and it'll shut down.
 
Z510
i7
HD 4600
8 gb mem
1 tb hard drive
Win 8.1

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Lenovo ThinkPad W Series :: W520 Random Sleeping And Black Screen

Dec 7, 2012

Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
 
Random Black Screens and Random Sleeping: [URL] ...
 
Black Screen: [URL] ...
 
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.

I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).

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Lenovo P/Y/Z Series :: Z580 Screen Crash At Random With Google Chrome

Jun 3, 2013

I Just Brought New Lenovo z580 Win 7  , 6Gb Ram , 1 TB ... The problem start after 1 week , the screen random crash like the image attached .. i tried to uninstall and install the graphics card nvida and intel but nothing happen the problem that its random .. almost it happened with google chrome ,, not with high graphics games ...

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Lenovo ThinkPad Yoga S Series :: S3 - Random Shut Offs When Not Plugged In

Dec 23, 2014

I also have 20DM-000VUS, not sure about the original BIOS version though since I downgraded using the files on the Lenovo site (but definitely downgraded).

I just got my laptop back from the shop and Ive been running it for ~1 hour now and so far so good. The shop replaced Power and IO Subcards "FRU 00HN613 and FRU 00HN612".

Now the left USB is not working at all. Afaik it was also replaced. Already talked to the shop and I have to take the laptop back, they will replace it again.

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Lenovo B / G Series :: G500s Touch Screen Random Inputs And Appears Contextual Menu Without Touching

Oct 29, 2014

I'm experiencing a problem with my G500s Touch, i am not touching the screen but it makes a lot of random inputs and appears contextual menu (like right click). It's really annoying, one of these days i'm going to throw this laptop through my apartment's window.
 
I already opened device manager and deleted all HID interfaces and reinstalled. Reinstalled Elan Drivers (i think maybe it is the problem, elan driver), i used windows restore 3 times and i still have the problem.

A Quick solution for this: Ctrl + Alt + Del, then Escape. And you will not have this problem in the next 1, 3, 5 or 10 minutes.

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Dell XPS L702X :: Random BSOD But No Error

Feb 5, 2013

We got our laptop April of 2012 and started using it daily in August of the same year. As soon as we started using it the random BSOD started popping up then the computer shuts down. Upon startup after BSOD the computer seems perfectly fine except for a message that pops up saying two things didn't load (I'm not sure of those right this second but can post them in a few hours) and I'm not even sure if that's related to anything because it mentions something about Apple..

Anyways. Yesterday I started running diagnostic tests as recommended in another post on this forum, everything passed. After that I decided to run the tests given on the symptom tree and it's almost done with a majority of those that I noticed were issues. Everything is passing so far, even the Windows Blue Screen test (I think it's called).

We have two different forms of virus protection so I don't think it's that but then again I'm not a computer wiz. We also noticed the touch screen has started being erratic - while you're doing something the cursor/mouse will randomly move to the right side of the screen without moving. I hope this all makes sense. We're still under warranty so we can send it in but I wanted to make sure it wasn't anything we couldn't fix easily.

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Lenovo B / G Series :: Windows 8.1 Installation Error On G510

Oct 9, 2014

I bought a new Lenovo G510 laptop. I downloaded Windows 8.1 from Microsoft DreamSpark, and burned ISO image on a DVD disc. When I try to install it on my laptop, I receive an error (it might be wrong translated):
 
Load Driver

A media driver your computer needs is missing. This could be a DVD, USB, or Hard disk driver. If you have a CD, DVD, or USB flash drive with the driver on it, please insert it now.

Note: If the installation media for Windows in the DVD drive or on a USB drive, you can safely remove it for this step.
 
I already tried changing the following options in BIOS but no effect:
Configuration tab -> SATA Controller Mode from AHCI to Compatible
Boot tab -> Boot Mode from UEFI to Legacy Support
Boot tab -> Boot Priority from UEFI First to Legacy First
Also, I tried to insert CD with drivers which was in the box, but - of course - no appropiate drivers were found.
 
What happened? How am I supposed to install a Windows 8.1? What should I try?

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Lenovo P/Y/Z Series :: Error In Writing On CD - Windows 8.1 On Z500

Nov 30, 2013

When I was write cd with nero and ashampoo after a minute write half of it but at the end of write cdrom say error in writing on CD and say its problem for windows ..

My windows in 8.1 and register right ! My laptop in z500 notebook

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Lenovo X Series ThinkPad X220 :: How To Bypass Fan Error

May 7, 2014

I am in a urgent need to access my data for work. I tried to press esc but it does not work, both holding down, press frequently, etc.
 
how to boot the windows regardless the fan does not functioning.

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Lenovo X Series ThinkPad :: Error When Trying To Format 22GB SSD

Jan 14, 2014

The SSD originally came partitioned into two volumes. One of them was about 8GB and what it was originally used for. The other partition was about 14GB and was used by ExpressCache.
 
After formatting the primary partition on the other drive and reinstalling Windows 8.1, I decided to delete the two partitions on the SSD and to instead create a single 22GB partition to be used by ExpressCache.
 
ExpressCache was working perfectly until I enabled bitlocker.
 
Then the machine started playing up and I later learned that bitlocker was incompatible with ExpressCache. So rolled back the encryption on the main drive and uninstalled ExpressCache. Since I am not going to be able to use ExpressCache with bitlocker, I would now like to format the 22GB SSD with NTFS and assign it a drive letter.
 
This is where I have started running into problems.
 
Even though I do not have ExpressCache installed or running and I do not yet have bitlocker enabled, windows keeps failing when I try to format the drive.
 
I have tried to use a variety of tools to format the drive. All of them get stuck at 0%.

Tools I have tried include: diskpart, windows format, EaseUS partition manager and MiniTool Partition Wizard
 
Various tools I have tried report that the disk is healthy.
 
I have used diskpart to remove the partition and create a new primary one.
 
When I try to format the partition using diskpart, I get the message:
 
"DiskPart has encountered an error: The parameter is incorrect. See the System Event Log for more information."
 
The event log reports the following warning as a result of attempting to format the drive:
 
Event ID: 129
Source: storahci
Message: Reset to device, DeviceRaidPort0, was issued.
 
Event ID: 153
Source: disk
Message: The IO operation at logical block address d8 for Disk 1 (PDO name: Device0000036) was retried.
 
Event ID: 129
Source: storahci
Message: Reset to device, DeviceRaidPort0, was issued.
(This last warning will appear four times - roughly 30 seconds apart)
 
Is this a driver issue?
 
I have tried installing the "Intel Rapid Storage Technology Driver" and then formatting the drive, but it still gets stuck at 0% (this time however it doesn't report any warning in the event log) so I have resorted back to the Standard SATA AHCI Controller . How I can get some use out of my 22GB SSD?
 
It is a Toshiba THNSNX024GMNT

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Lenovo P/Y/Z Series :: IdeaPad Y480 - 0xc0000021a Error On Restart

May 13, 2013

My Ideapad y480 has been having some severe issues lately related to booting. Whenver I try to reboot my computer (which runs Windows 8) I get the Windows 8 version of the BSOD (the frowny face screen). It tells me that my computer has encountered an error and needs to shut down, and it gave me an error code of 0xc0000021a. Sometimes the computer will boot perfectly normally, but around 75% of the time it crashes like this. It seems to always happen after any major changes are made (Windows updates, updates for games, etc.).

The only way for me to get into my computer again is to do a system restore to before any changes were made. If a new restore point is made and any change whatsoever has been made, I often get another error message, and the system restore fails. These problems don't occur 100% of the time, but its very hard to use the computer when I can't update programs or Windows without issues. I looked other places online and a few of the pointed towards the hard drive failing or reinstalling the OS, but I thought I should ask for any less drastic solutions that could work.

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Lenovo B / G Series :: Audio Service Isn't Running - Error 1068

Oct 8, 2014

I signed into my laptop as usual and realized the sound had stopped working for me and i believe i didn't change any settings.
 
It is saying that the audio service isn't running and then when i right click and then click onto playback to devices it says i don't have any.
 
I've tried most of the adive on the internet such as device manager (says i have them and they're fine), uninstalling the driver and reinstalling and using a system restore point to before my most recent update. These have resulted in no change to the situation.
 
I also tried starting the windows audio service on the services and it failed and came up with error 1068.

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Lenovo P/Y/Z Series :: Z500 - Parts Lookup Error / Could Not Retrieve Information

Feb 10, 2014

I have a z500 laptop. In the parts lookup when I enter my S/n it says :Error : Could not retrieve parts information for ...

But in the [URL] ..... I have no problem and it recognizes my S/n .....

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Lenovo X Series ThinkPad :: Carbon X1-base System Device Error

Feb 8, 2014

I got this base system device error in my device manager. I have installed X1 Ricoh multicard reader but still can't solve it.
 
My machine is X1-3444-BDU, Win 7 pro 64bit.

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Lenovo B / G Series :: IdeaPad G510 - Error Message On OneKey Recovery

Jul 16, 2014

I have the lenovo ideapad G510 and i get an error message when i trying to backup my system. the message is "current system can not support backup". why it doesn't work?

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Lenovo U/S Series :: S510P Battery Indicator - Energy Report Gives 1 Error

Nov 3, 2014

I was trying to resolve an issue about my battery indicator and i tried getting an energy report and its giving one error... This is the message i am getting :
 
USB Suspend : USB Device not Entering Selective Suspend

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Lenovo X Series X121e ThinkPad :: Error Has Occurred - The Battery Cannot Be Charged

Jul 8, 2014

My battery (FRU: 42t4957) is stuck at 2% and refuses to charge:

I kept it at 40-50% most of the time by changing battery threshold. Total cycle count was about 80 (84 now) first use date 2013-03.

On Saturday I tried to run a "discharge-charge-discharge-charge" cycle (by watching some movies) to reset the gauge of my battery. During 2nd discharge my laptop hibernated due to low charge much earlier than expected, when I turned it on it showed that the max capacity is 28 Wh and the battery is in the "poor" condition.

I tried to perform automatic gauge reset but didn't get much (29 Wh). I updated power manager and performed another automatic reset which failed too.

So I tried to make a manual reset and left my laptop paying a movie for a night. On Monday I plugged my AC adapter in but found out that the battery won't charge: "a battery error has occurred the battery cannot be charged".

I cleared residual capacitance by pushing the power button several times and reset the BIOS to defaults but got nothing.

If this problem can't be sold I would like to know the reason of it to avoid such things in the future. While googling this forum I met contradictory opinions on battery reset: ones say that it's extremely harmful because battery "doesn't like" to be discharged to 0%, others say its harmless.

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Lenovo X Series ThinkPad :: Samsung 840 Evo With X220 Gives Common 2100 Error

Jan 23, 2015

Problems with the Thinkpad X220 and my Samsung 840 Evo 256gb SSD drive. Let me give you a rundown of my past 4 months...
 
October 2014. Purchased Thinkpad X120E. 1.5ghz processor and low memory made it horrible. Put in 8gb and bought the Samsung 840 Evo 256gb SSD drive. It made the laptop much more responsive but it still sucked...so I sold it. I kept the SSD drive for my 'future' thinkpad.I did the firmware update on the SSD as it required it. It currently has the most recent firmware. When I bought the SSD drive, I plopped it in, installed windows then openSUSE and enjoyed it for a bit. Never gave me an issue at all.

January 2015: Purchased an off-lease X220 with the 2.6ghz processor. Has a 320gig 7200rpm drive in it. Put in 16GB of memory and love it.After playing with it for a bit, I did the most recent BIOS upgrade (1.39) and prepared it for the SSD install.I put in the Samsung 840 evo. Turning on the laptop it sits at thinkpad logo a lot longer then usual. After a bit it goes to the Error 2100.I went into the BIOS, HDD is not detected at all.I kept trying to boot/restart but no go. I always see that Error 2100. I can tell when it won't boot because the thinkpad logo sits for a long time and it seems that the HDD light is always on.I tried to boot with and without UEFI...no go.

I tried to boot with SATA as AHCI or compatibility, no goI put the Samsung drive into a dock and attached it to a laptop. Disk management see's the drive. I can format it and all.I put the SSD drive then into a friend’s computer tower. I formatted the drive using the Samsung software. I tried to put it back into my laptop last night, no go. Drive is not being read.My friends desktop detects the drive in his BIOS just fine...

I believe this is an issue between the BIOS and the SSD/firmware. I looked at some of the updates for SSD's and the thinkpad BIOS, they identify a small part of the model number of the samsung drive but it is not the same.

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Lenovo B / G Series :: Windows 8 Activation Error Code Is 0xC004C003 On G500

Mar 26, 2014

So, Lenovo thinks my hard drive was failing on my G500. They send me a hard drive and 4 Lenovo recovery discs. I install everything properly and I get a Windows activation error.
 
I call Lenovo and they verify the O/S and the hard drive are properly installed. However, they tell me they cannot give me a license key and I must ship my laptop back to Lenovo so they can install a license key. Does this make sense?
 
The windows activation error code is 0xC004C003.

Now, what was interesting is when the rep took remote control of my machine, I saw it was registered under my son's email address and not mine (I entered mine when I did the login after the reinstall) and how/why it shows my son's address.

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Lenovo ThinkPad W Series :: W540 Fan Error - Laptop Shuts Back Down

Dec 6, 2014

My laptop was working fine but then 5 minutes later after I shut down, I realized I forgot something so I started it back up again to find that after the Lenovo logo screen I would get a Fan Error message and the laptop shuts back down. Now I can't get into my computer at all.

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