Dell Inspiron 1545 :: Windows 7 Not Starting After Factory Image Restore

Feb 20, 2013

Dell Insprion 1545

I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says

"cannot repair this computer automatically-

Problem event name- startup repair offline

Problem signature 01: 6.1.7600.163.85

Problem signature 02: 6.1.7600.163.85

Problem signature 03: unkown

Problem signature 04: 21200839

Problem signature 05: Autofailover

Problem signature 06: 3

Problem signature 07:Failure during setup

OS version: 6.1.7600.2.0.0.256.1

Locale ID: 1033" 

I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?

My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.

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