Had an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
I have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 18.104.22.168 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
I have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory. After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit. After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work. I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?
I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
I have a Pavilion dv7-1103ea laptop which I need to restore to factory settings. I created a recovery disk from the system but it has become corrupted. I gave my laptop in for repairs to a local repair shop. My laptop is now working but it is not in the same format as when I purchased it. Is there any way of restoring the laptop to its original format?
I am trying to restore a corrupted M5 to factory defaults. Since the HDD was corrupted, the Acer eRecovery would not work. I purchased the Recovery Media CD set, changed BIOS to boot from CD, disabled secure Boot.
The System Disc comes up, i selected Restore Operating System to factory default. I get prompts to insert Recovery Disc 1, and after a few seconds get a message that the is no sufficient disk space to copy temporary files.
The HDD is 500GB, C: drive is 450GB and 415GB free.
Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
Maybe what I write sound something repetitive BUT I am looking for a fix. I have tried to unbrick my laptop with the bootable USB flash with my correct A06 BIOS.WPH file extracted from 1564_A06.exe. After plugging in the Power cord and after releasing the END key that I hold for 3 seconds, fan starts spinning BUT there is no light on Power LED and it stays dead with fan spinning. I left the laptop for almost 30 minutes but didn't see anything happening....
I have a Dell Inspiron N7010 running Windows 7 a friend did a clean install on my computer after my game a and dell factory restore along with a some other issues continued to give out error message. In doing so he completly wiped the driver software out. So now I can't connect to the internet and my aero transparnce isn't working either. I checked the device manager and under Other Devices were 3 drives a PCI controlle(i belivie) network adaptor and ethernet adopter. I'm not what driver software i should install in order to get it back working or at least the internet back up.
I recently wiped my computer using a DoD wipe program. My computer way really cluttered and it was just easier to wipe and start all over. I also wanted to install a new OS (windows 8). Upon turning it on after the wipe it requests a HDD Password. To my knowledge I never set one. Is there a way around this, specifically, not having to pay for one?
We have a Dell Laptop N7010 on windows 7 (bought Oct 2010) that started freezing up and is now giving the "Windows failed to Start" message. We have tried the two options:
Launch Startup Repair (recommended) and Start Windows Normally. Have tried to select each but no luck. The Startup Repair takes awhile but nothing happens and we are right back to this screen. Then, in reading other logs with this problem the suggestion was to run a diagnostics check.So, chose F12 and ran the Preboot System Assessment Build 4124 and then the Boot Diagnostic Utility Partition
The following errors appear:
Error Code 0F00:65D Msg: Disk - DST Self-test Read Error & also get Error Code 0F00:133C Msg: Disk - No suitable disk media is present (This one was related to SATA DVD + RW...)
I then tried to select F8 to set the system back to factory settings but do not get anywhere. It seems the only options are F2 or F12.
I needed to reinstall win 7 --after the install the system says no network hardware installed, I went to the dell site on another computer, downloaded ALL the suggested drivers for my Service tag, installed them and still not able to connect to internet, still says no network hardware detected
I bought a Dell Inspiron R17 n7010. I had some issue with the laptop overheating at times but overall it was working fine and I was happy with it. Three days ago however it seemed my hard drive got corrupted, as I got the error message "Cannot find operating system". I checked cable connection and to restore to factory settings through F8 but nothing worked and it seems the hard drive is broken.
Now I want to get a new hard drive through Dell, but my question is does the hard drive come with Windows, and with which version? When I bought the laptop through Dell two years ago it came with Windows 7 pre-installed, but no DVD/CD (I have the reg key on the back of the laptop). I have the Driver/Utilities DVD though.
I have dell inspiron n7010 and recently have problems with my power. When i press the power button, power lid only blink once and also after that the HDD lid blink once and thats it. No any other signs. I tried without battery only on charger, even changed my charger, but still the same. When i plug in the charger, power lid blink only once but nothing else.