Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
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I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
I am currently on my dell xps 14z laptop. Ive been having some software issues and I want to reset my computer. I tap f8 like the tutorials say, then I go to repair, state my location and which account to use, but it doesn't have the normal Dell Factory Image Or Dell factory tools for the bottom option. It only has a link to the command prompt window. So how can I factory reset my computer without formatting my hard drive.
View 4 Replies View RelatedI am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
Had an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
View 5 Replies View RelatedI have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 1.0.0.2 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
View 9 Replies View RelatedI got a new SSD 512GB and will swap it with origianl HDD . How to put the origianal factory default image into SSD..
View 1 Replies View RelatedI am working on a Dell Inspron N7010 and have tried to use the Factory Image, but it seems to be gone.
In the D: drive, I find the Windows OS, in the C Drive I find nothing. All other drives are as they should be. The Factory Image is either deleted or corrupted. How can I get a copy of this ?
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
View 13 Replies View RelatedI have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.
View 5 Replies View RelatedI got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
Cannot do F12 to do Dell factory Image because of black screen. Therefore am not able to make any choices relevant to accomplish the deed?
Inspiron 1545....
I need to restore my computer back to factory settings, and I don't have an image, nor do I have a disk....
View 1 Replies View RelatedI have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory. After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit. After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work. I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?
View 1 Replies View RelatedI am trying to do a Facotry Image Recovery with a CD and the system has been stuck at 74% with 13 minutes remaining for over an hour now. I have a Pavilion DV6000 with Vista Home Premium.
View 2 Replies View RelatedI have a problem with my Latitude D 400, it recently started to become slow to the point where I cant work with the computer. I tried to re-install windows xp with the recovery drive on the computer but it says that the drive is corrupt. The computer does not have a cd reader so I cant intall a cd. Also, I did not get the recovery disk. How could I install a fresh windows xp?
View 3 Replies View RelatedI have purchased inspiron 3520 and I my system window is corrupt and I cant install new window from system that is window 8 stored in system ......
View 2 Replies View RelatedI need resetting my Dell Inspiron. My laptop was running really slow so I decided to reset my laptop but when
I did, an error came up and I couldn't reset it. I can send you if a photo if you wish just message me cause the photo size is too big I can't upload it.
I have a Refurbished Dell 1440 Inspiron, Windows 07. I got this notebook 3.5years back and I was using this laptop without any problem till now. But suddenly it appears like Bootmgr Corrupt , Cannot boot the laptop. I searched many forums and websites to find a solution for my Issue. I got to know that i have to use recovery cd to recover the boot files but i lost my CD long back, i tried to download from URL... but i couldn't find it.... Any better way to get my 1440 back to the working state.
View 1 Replies View RelatedXP - Latitude D610 laptop
Uninstalling and re-installing Drivers DOES NOT WORK.
I am having a few problems here with a dv6000. Firstly I need to point out that the power button on the machine is broken so the only way to start it is by using the quick launch keys and booting into Windows that way.
Ok, so I have been doing some routine work on my brothers machine, however, It was getting quite low on disk space on the C partition. When I originally set up his machine I created a C: and D: partition for his documents.
No problem, I thought and went into Partition Magic with the intention of removing a gig or two from D and relocating to the C partition. Of course though ,it failed and now I have about 2 gig of unpartition space.
Windows now tells me the Hal.dill is missing or corrupt. The funny thing though is that it still boots, it hangs for a few minutes on the error the restarts and boots fine and it only displays the message on a fresh boot, not on a restart.
I ran a chkdsk /p last night, but stupidly didn't run a chkdsk /r so that will be my first task tonight.
From what I have read its quite simple to re copy the hal.dill file but I am worried this may affect using Quick Launch the boot the machine.
I'd like to replace the BIOS of a VOSTRO 1720 laptop, it is the latest A08 but I think it may be somehow corrupt because I'm seeing issues (i.e. not being able to boot from CD neither placing it first in the list with F2 nor by selecting it with F!2... some occasional freezes also)
The problem is that when flashing the BIOS it is not replaced 'cause I get a message that it already is the current one.
Any hints on forcing the replacement of the BIOS even if already the current one?
I have a dell Mini Inspiron 1210. windows could not start because the following file is missing or corrupt. I have no cd in my mini.
View 1 Replies View RelatedI have a Inspiron Mini 1012. I created the restore factory image on a usb through the Dell DataSafe local backup program that it came with. Had no problem installing it. But when I turn on computer and boot into the usb I get an all black screen with the following. BTW the laptop has no problem starting up regularly no issues at all. Will be selling and want to wipe the drive.
WINDOWS BOOT MANAGER:
WINDOWS FAILED TO START. A RECENT HARDWARE OR SOFTWARE CHANGE MIGHT BE THE CAUSE.
1 INSERT DISC
2 CHECK LANGUAGE SETTINGS???
3 CLICK REPAIR COMPUTER
FILE: /WINDOWS/SYSTEM32/BOOT/WINLOAD.EXE
STATUS: 0xc000000d
Info: the selected entry could not be loaded because the app is missing or corrupt.
AGAIN, I have no problem starting computer up any time. Did I load this wrong? I just purchased the USB for this so anything I need to do?
I bought a HP-Pivilion DV14-1551dx a month back and I haven't created recovery discs yet. After a month of usage I suspect some virus and spyware in my laptop because some of my friends browsed unprotected websites. Will the virus and spyware affect the recovery partition? Now if I create a recovery disc from the recovey partition will it be safe to use those discs or will it be affected by virus and spyware?
View 3 Replies View RelatedSo Photoshop CS 4 is giving me corrupt graphics. It's very random, I've only come across it a couple of times.
Here's the picture: Click! (1Mb png)
Does this mean that my 9600 is faulty, since CS 4 is using my GPU?
(the only reason I linked the picture is because it's 1680x1050 and 1MB, and I didn't want to stretch the page)
