I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
This laptop has become very sluggish and I want to restore to factory default, however, contrary to the instructions on the website,when I press F8 I can get to a Advance Boot Options menu where there is an option to repair your computer but if I select this is takes me only back into Windows no "list of system recovery tools is given"....
The other options are Safe Mode, Safe Mode with networking, Safe mode with command prompt, Enable Boot Logging, Enable low resolution video, Last known good configuration ( advanced), Directory Services Restore Mode, Debugging mode, Disable automatic restart on system failure, disable driver signature enforcement and start windows normally.
The only disks which came with the laptop ( bought new) were For reinstalling Cyberlink Power DVD DX8.3 Software for Microsoft Windows 7, P/N 5RMCO Rev A00 and For reinstalling Dell Webcam Central Software...
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
I ran a full diagnostics yesterday and it took about an hour without any errors. But still when I try to boot up it will not go past the blinking cursor. I have tried to get into advance recovery or safe mode but every time I have the option to press f2 or f12 and I press f8 it does nothing but start making a sound. f2 and f12 work to get into bios and the other option but I can't seem to access safe mode.
I have a Dell Inspiron 1545 and have had this laptop for 3 or more years. Last night I shut off my laptop normally but today, upon booting, the screen just turns black and nothing else.When starting up, the Dell logo still loads and the screen still shows "safe mode or start up regularly."
Upon choosing either option, the screen loads for awhile then fades into black. Nothing else happens after.I would atleast like to know how to save my files within the laptop. [Atleast to start it up once more to save all the files to a USB and not lose them forever..]
Had an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
I have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 126.96.36.199 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
I have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory. After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit. After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work. I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?
I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
This is my daughters old laptop on which I am trying to restore factory settings. I can access all my programes but am unable to restore as i am not the adminastrator. My daughters ex boyfriend changed the password on her account so she is unable to access to reset to factory settings.
Since yesterday my Dell Inspiron 1545 laptop is unable to detect any USB device connected to it. I tried connecting the device to all available ports of laptop but none of them is working. I tried to update the drivers but in troubleshoot window its showing "No plugin found ..drivers are not loaded" and for any USB device connected to it, its showing "Unknown USB device".When I went into its detail its showing that "digital signature is not present". I tried all the ways like install, uninstall, reboot. But its not even able to install/update the drivers. All my USB devices were getting detected and were working fine till 5th Nov.11 before this problem started on 6th Nov.11 and I changed nothing in laptop also no damage been caused to it.
Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
I've noticed that the screen doesn't seem to be evenly lit. For example when I set the desktop background to black, it looks pretty black at the top of the screen, but as I look further down towards the bottom it turns almost medium gray/blue-ish.
I've tried all brightness, contrast and gamma settings with no luck.
Has anyone else seen this problem, and is it a reason for sending back the laptop? Or is this something "you get" for buying a lower-end laptop like the 1545?
Dell has unwittingly revealed a major revision to its Inspiron notebooks courtesy of a company-hosted technology guide discovered late yesterday. The Inspiron 1545 will be one of Dell's first truly mainstream notebooks with a 16:9 aspect ratio display and should switch from today's 15.4-inch LCD to a more movie-friendly 15.6-inch, 1366x768 (WXGA) screen with the option of an LED backlight. It should also mark a jump to Centrino 2 that carries anything from a 2GHz Celeron to a 2.53GHz Core 2 Duo and will bring GMA 4500MHD integrated video as a result.
Little else is known from the leak, though the baseline RAM will be doubled to 1GB while the enclosure appears headed to a darker, glossy look versus the silver tones of the existing Inspiron 1525. Dell also makes clear plans to ship the system with an Ubuntu Linux option in addition to the expected Windows Vista choice.
When the 1545 or a smaller equivalent like the 1445 would appear hasn't been divulged with the leak, though the proximity to the holidays without a matching announcement may point to an early 2009 update. [via Engadget]
Recently I broke the screen on my laptop and I have purchased and received a replacement Dell Inspiron 15.6" Matte 1600x900 LED screen from an internet retailer.
The problem is that when I connected it to the laptop first time it did not work, I figured out there was a loose connection for my flex cable (my bad), then I made the connection firm and I got my new screen working perfectly! I got happy and screwed back the screen. Before assembling everything back, just tried it again and damn - the picture became very-very dark. I mean, no colorful details on the screen - I do see a picture but it is shades of dark grey - i can hardly see something there but again, the picture is there. I don't know much about LED screens but I would say it looks like there is no "backlight" or something like that.
Note, when I switch to the external monitor - everything is fine. First I thought the culprit is the flexible LED cable that goes from the motherboard to the LED screen. I just thought that maybe I broke the cable or its connection when I was disconnecting/connecting my LED screen. I figured out the cable part number (R267J) and ordered a new one from Dell. Once it arrived, I tried it - the same problem . So right now I definitely know the following:
1. The replacement LED screen must be good cause I saw it working and it is actually showing something, just there is a lack of brightness or "backlight"
2. The LED flex cable is good (I have the old and new one - they work the same)
3. The external LCD monitor connected via VGA works well - so it looks like the video controller is OK
So I was using my Inspiron 1545 and everything was going fine, then suddenly the screen just went nuts. It was green and pink, flickering, and had bars flashing everywhere. I turned it off manually, and after that it would turn on a few times (BIOS graphics were fine) but the desktop would be messed up. Then soon after that, I couldn't even get to BIOS. I press the power, the fan starts for like 2 seconds, then the laptop completely shuts down. I've tried removing the power supply and battery, holding the power button, then putting them back to no avail. I've also tried having it only connected to the power supply. I've even tried removing one of the two RAM.
I am having dell inspiron 1545...was working fine until last week when problem with screen started.
Whenever I try to turn on my laptop, it shows me dell logo and then it goes black... booting process is still on..and if you see screen in bright light you can see the process..
Now initially i thought that i need to replace my screen but it is showing dell logo so i am pretty sure that screen works fine, now my laptop does have the problem of overheating. is that is a problem????
and my laptop screen attachment to main body is not perfect too.