My Dell ATG E6410 basically completely crashed. Nothing from the hard drive was salvageable (including any of the recovery files). I contacted dell support and they sent me 2 dell DVD's. They are labeled as "DELL SOFTWARE RESTORATION DVD".The only problem is, THEY WILL NOT BOOT! I have tried booting directly from the Bios and no luck what else.
View 9 RepliesI am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
trying to do a factory image restore on my Studio XPS 1640. I've done this before on other Dells but this one I don't see the Dell image restore option as said in the booklet.
I don't see the Dell Facotry TOols either. I just have the following: startup repair, system restore, system image recovery, windows memory diagnostic, and command prompt.
I chose system image recovery and it doesn't pull up anything - it's for my own images I made. No option to pull up my Dell factory image which I still have in it's own seperate partition.
I have a Studio 1558 where I want to reset to do a Dell Factory Image Restore. The instructions say to press the F8 Key when the Dell Logo appears. So far the F8 key fails to work.
View 5 Replies View RelatedI got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
My laptop (studio 1537) in running very slowly - so i need to either reinstall vista or do a factory image restore - I don't have any disks. if i do a factoryy restore will dell utilities be reinstalled automatically? if not where do i get them from?
How do I reinstall vista, and does this wipe personal files?
my Dell inspiron 15R N5010 crashed on me, I had no previous warning that this was going to happen, when it crashed I was just watching a movie and not using up much CPU power. The laptop had not over been over heated, I checked straight after it crashed. It now is completely unresponsive i've tried using different chargers, batteries and I have also checked the internal hardware and everything seems to be intact, I assume at the moment it is a motherboard malfunction.
View 3 Replies View RelatedI have a Latitude E6410. Hard Drive crashed. Bought a new HD, installed and installed Windows 7 Home Premium. Got no wireless. Looking at Device Function I see no driver for:
Broadcom USH
Network Controller
Unknown Device
What drivers do I need and where to find??
I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
View 1 Replies View RelatedMy high school-age son was working on an English paper when something fell off a shelf and whacked his Aspire 3680 right above the hard drive bay. It started clicking and finally crashed.
The computer won't run with the hard drive installed. It makes nasty clicking sounds trying to boot, and finally beeps and powers off. Without the hard drive, the laptop powers up and runs BIOS just fine.
We can buy a new hard drive, but it seems awful to pay Acer another $20 + $10 shipping for the Vista restore disk!
I own a HP G72-130SB Productnumber VY062EA#UUG
My hard drive has crashed. My restore DVd is damaged. I installed a new windows 7 64 bit.
The graphics drivers (ATI HD 5430) is not installed. Can't find the driver. The latest ATI drivers don't work.
I need the original. HP don't give support anymore on their website.
Only a page with specs of my laptop. No drivers.
I actually want to wipe my HDD because I get an error in partition table and I can't use Partition Magic and other tools..
I have created an Acronis Image for my PQService of about 8,5 GB and one for the other Hidden partition 3,5 GB - is this a CompaqSetup Diagnostic partition with ROM BIOS ? or is Acer Arcade-InstantOn ? cause I've seen it's name like CompaqSetup and in some utility program it's says about something with diagnostic.. I'm confused about this... and btw I have already created my Recovery DVD's.
So if I wipe my HDD, after it's all gone I can use my Acer recovery disks and reinstall Vista Ultimate and Restore PQservice and the other partition ? How do I restore my backed up partitions like PQservice and Acer Arcade if I don't have them already when I use Recovery Disks ?
Recieved a New XPS 1340, powerd on went through the setup screens, got to where Windows indicated it was preparing my desktop, and the screen went blank waited about a half hour same blank screen. Called Dell Support, finally got through cell, phone service was real bad.
View 6 Replies View RelatedHad an online chat session to get IE to work. By the end of the session all the unit would do is cycle in safe mode. Indicated I should reinstall factory image. I have done that twice without success. It begins to reload and still only gets into safe mode and the system cannot do the initial setup in safe mode. How do I get this thing to boot normally at this time?
View 5 Replies View RelatedI have a vostro 1510 and I need to restore my laptop to how I first got it. Ive read about pressing f8 and it taking you to the advanced boot screen and that you just press the down arrow keys to repair your computer...the only problem is that there is no repair your computer option on that screen.
View 10 Replies View RelatedI have a Dell Inspiron 17R Special Edition Laptop with Windows 8, bought on 12/16/2012. The Dell Backup and Recovery version 1.0.0.2 does not seem to work properly when using the "Recovery Media" option (“Create a copy of your factory image in case of critical hardware failure.”) for doing a "Factory Backup" with Discs.I am using new Maxell DVD+R discs.
After the first disc is written and validated it is ejected. A new blank disc is requested, placed in the drive, and then OK is clicked, and the new disc is in for a short while and then ejected without anything being written to it. Also, the DVD is still listed in the File Explorer as "DVD RW Drive (D:) Recovery" even though no DVD is in the drive and the drive tray is in (normally, when there is no DVD in the drive the DVD drive is no longer shown in the File Explorer).
If the backup is canceled and a blank disc is placed back in, then checking the properties of the disc shows 0 GB available and 0 GB Used - this error is corrected by Restarting the computer. After the Restart the disc is properly shown to have 3.9GB Available and 0GB Used.I tried again to do the backup and the same thing happened, with only the first disc actually being written and validated. That first disc is named “Recovery” and it does contain folders: Boot, EFI, preload, and Recovery. It has files: AUTORUN.INF, BOO.MGR, BOOTMGR, BOOTMGR.EFI, MASTERLOG, and Media.ico. Used space is 3.81 GB.
Since the Dell backup program for the factory image does not seem to recognize that a new blank disc is inserted after it was done with the first disc, I cannot make a backup of the factory image.
I got a new SSD 512GB and will swap it with origianl HDD . How to put the origianal factory default image into SSD..
View 1 Replies View RelatedI am working on a Dell Inspron N7010 and have tried to use the Factory Image, but it seems to be gone.
In the D: drive, I find the Windows OS, in the C Drive I find nothing. All other drives are as they should be. The Factory Image is either deleted or corrupted. How can I get a copy of this ?
I Purchased this laptop, (Inspiron 3521) through ebay.in and after 3 months I found that it has no factory installed image in it (but mentioned during purchase). I still have warranty till march 2015. Can I be able to replace the faulty disc with new one win8 installed.
View 13 Replies View RelatedThe hard drive of my inspiron 17R 5720 got broken and all the info was lost with it (including the windows 8 image to restore) so i purchased a new HD, but obviously I cant restore the OS that came with my laptop,
How can I get the Restore Image again? can I download it from somewhere?
I don't want to lose my windows licence key
i been trying to restore my dell N5010 but there is no image where to restore it from or i cant even recover it to an earlier date. the computer stopped working and it keeps telling me to do automatic repair but it fails and send me to a menu where i can restore it or recover it but there is no image to factory restore it or there is no date to go back to.
View 5 Replies View RelatedI have an inspiron 1720 laptop 6 years old and have done an image restore to try and return it to its original state. I have a recovery partition and a factory.wim file.
I run command prompt as an administrator and use: imagex /apply e:dellimagefactory.wim 1 d:
This appears to restore, takes around 20 mins to reach 100%, but on rebooting the machine its still in its current state....Do I need to do an extra step? what have i missed?
Cannot do F12 to do Dell factory Image because of black screen. Therefore am not able to make any choices relevant to accomplish the deed?
Inspiron 1545....
I need to restore my computer back to factory settings, and I don't have an image, nor do I have a disk....
View 1 Replies View RelatedI have a laptop in our lab that was full of a bunch of software that had been installed over the last year or so and I was trying to bring it back to how it was shipped from the factory. After booting with the F8 option then through Advanced Options I selected to restore the laptop to the factory image since there was no data that I needed from the unit. After the laptop restoration was finished I now boot to the BSOD and it perpetually asks for a startup repair which does not work. I made this unit a door stopper needless to say since there are no disks included in the purchase. Is there any way to get this laptop back to factory?
View 1 Replies View RelatedI'm trying to restore my SXPS16 back to how it was when i bought it using the recovery partition. But when I go to the advanced boot menu the option to do the factory restore is missing.
I know I can do a clean windows install using the CD that came with it but I'd rather just have it the way it was when I first got it.
Does anyone know of a way to fix this, or otherwise, is there another way to do a factory restore?
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
View 6 Replies View RelatedI have a Aug 2006, Dell E1505, 1.83 ghz, 1 gb ram, ati 256 1400 etc etc + 80gb HDD (note) win XP & media center
for last three year never formatted my system, it was going good... recently some virus attack happend and it made my notebook verrrrrry slow, so i did the famous Ctrl + F11 !!
follow mark mck's bloatware removal, did a hdd defrag for non-c drive.
But my question is, even after everything the system is not running as fast it did in 2006
boot time is ~1min, shut down is 35 odd seconds...
So, my 2 cents say that after long usage, even if you do a factory restore DO NOT EXPECT a out of the factory hardware/speed, all u get is out of factory windows settings and bloatware ((