Dell Inspiron 1720 :: Image Restore Not Resetting Laptop

Nov 9, 2014

I have an inspiron 1720 laptop 6 years old and have done an image restore to try and return it to its original state. I have a recovery partition and a factory.wim file.

I run command prompt as an administrator and use: imagex /apply e:dellimagefactory.wim 1 d:

This appears to restore, takes around 20 mins to reach 100%, but on rebooting the machine  its still in its current state....Do I need to do an extra step? what have i missed?

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Feb 20, 2013

Dell Insprion 1545

I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says

"cannot repair this computer automatically-

Problem event name- startup repair offline

Problem signature 01: 6.1.7600.163.85

Problem signature 02: 6.1.7600.163.85

Problem signature 03: unkown

Problem signature 04: 21200839

Problem signature 05: Autofailover

Problem signature 06: 3

Problem signature 07:Failure during setup

OS version: 6.1.7600.2.0.0.256.1

Locale ID: 1033" 

I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?

My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.

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I'm getting ready to start doing some photoshop work as well as some CAD work. I'm going to start my engineering degree as soon as I finish my current degree. Would this increase in memory help out in what I will be doing?

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3rd Pic is Vantage @ stock clocks--------P1115
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The benchmark software is free, and they tell you what components are inside your particular computer.

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