Acer Aspire E3 112 :: Right Click On Synaptic Touchpad Not Working On Ubuntu 14.04 Or 14.10
Jan 31, 2015
I have successfully installed Ubuntu on my Aspire E3 112 and after a bit of fannying around with setting a System Password in the BIOS and trusting the Grub2 EFI settings, I have a stable system that boots in to both Ubuntu and Windows 8.1 with Bing.
BUT , The right click doesn't work on the Synaptic Touchpad. No matter where I click on the touchpad it is recognised as a left click.
I've tried installing the GPointing Device Setting but there aren't any config settings for right click.
I've heard that Synaptics have a product (Synaptics Gesture Suite for Linux - SGS-L) but it's only available to OEM suppliers.
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bit
Date of Purchase: 24 Aug. 2013
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Sep 27, 2014
The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.
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Jan 29, 2012
I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.
I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.
On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.
The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.
I am unable to diagnose the problem.
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Nov 29, 2014
i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.
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Dec 9, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?
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Jun 21, 2011
I bought new HP G4-1037 tu laptop............ I installed Synaptics version 15.0.7.0..........All things are working properly but the ON/OFF button on top left with indication light is not working .......How i can activate this feature of touchpad..
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Jan 11, 2014
HP Split 13 X2 Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.
I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.
I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.
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Nov 27, 2014
Lately I have been having problems with the touchpad this week, started with freezing sometimes, which I typed in google to see another have this problem and to switch setting of touchpad to no delays, which worked as freezing hasn't happened at all anymore at the moment....and later in week, having some difficulty when typing when I click to type in a certain place but then the blinker moves elsewhere, problems with copying and pasting sometimes, as when I copy to highlight upwards, the page did not come up immediately when I slowly moved the mouse up as you do, but when it finally went up, it highlighted the entire document. Doesn't happen all the time....
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Mar 18, 2008
I've got a Aspire 5315 which I configured for my brother in law by removing Vista and replacing with XP (SP2).
Everything is peachy, it is a great computer for the price (got it at W*M) except for some reason I can't get customization features on the synaptics touchpad.
I've got the latest drivers installed for XP (x32) - which is 10.8.10 I think... but the menu isn't there to customize things like, disabling tapping on the touchpad. I noticed on the synaptics download page it says:
Note: Installing a generic driver can result in the loss of customized Synaptics pointing device functionality.
is there a way to get a non-generic driver? any help would be appreciated.
oh and someone mentioned flashing the BIOS, is that safe? would I need to do that before this problem can be fixed? is the touchpad issue related to the BIOS? how do I know if it is already up to date?
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Mar 29, 2014
I am using HP Pavilion G6 notebook with product number LR774PA#ACJ .Neither the touchpad lock is working nor the click functionality of the toucpad. Though I am able to scroll using toucpad.I tried to uninstall an d reinstalling driver for the touchpad.Every tym I restrats my laptop I have to uninstalll driver an d restart my laptop again for proper functioning of the touchpad.
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Jul 9, 2009
is anyone else having probs with their touchpad? i got this laptop in Feb and now when i click the button on the touchpad i have to press it a couple times before it does anything.
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Jan 24, 2013
I bought my Y580 about a month ago and it has been great. The only problems I've been having with it is with the touchpad. About a week ago the synaptics software on here started to shutdown at random and things like two finger scrolling and swiping from the sides would all stop working. I searched around and downloaded updated software both from synaptic's website and from lenovo driver support. The newest ones from lenovo are the only ones that don't quit at random but now the only thing that doesn't like to work still is the two finger tap to right click. Sometimes it'll work for the first ten min when I first turn the laptop on but then it'll quit. Two finger click sometimes works for right click but not always and two finger tap for right click never works any more.
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May 7, 2014
My laptop is ideapad z510 and os is windows 8.1All action and gestures are working in elan touchpad except two finger pad (Right Click)I searched the forum and found that the synaptic driver can fix this problem, but when I want to install it tell me that this system does not have any synaptic touchpad!I test both lastest update from Lenovo and Microsoft for touchpad driver, but didn't solve this problem!
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Mar 6, 2012
I've recently purchases a Lenovo ThinkPad Edge 540 and it worked just fine untill earlyer today.While i was browsing the internet, some how my touchpad developed a problem.It only registeres right click where ever i click.I've deleted the drivers, even tho they were the knewest ones, downloaded a fresh .exe and installed it after the reset and what not and it still has the same problem.
If i turn off the touchpad in the ultranav software and enable only trackapad, the buttons work like they should, the large area in the touchpad registeres as the left click and the small area in the top right is registered as the right click. Tho i can't use the touchpad for navigation.So clicking doesn't works, well neither does tapping. I can doubletap normaly, but i cannot tap and drag such as selecting a block of text.
Again, i've already tried a fresh install of ultranav drivers and it didn't work. The problem manifested itself during normal browsing, nothing was installed nor changed hardware vise. It litteraly changed in a second.how to solve it since the driver reinstall didn't work.
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Mar 26, 2013
I am using dell inspirion n5010 i3. And i am getting problem with its touchpad . Problem is that while using the laptop, touchpad suddenly stops working but right click option continues to work but at the same time usb mouse continues to work and after pressing ctrl+alt+del and doing logout it starts working.
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Nov 16, 2014
Early morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
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Jul 28, 2009
i have an acer aspire 5335 and the touch pad aint working i have not installed anything new or used a mouse or anything i have even restored back to factory settings and i cant seem to install the drivers i have downloaded them from acer offical site but they aint working. i cant even open the synapsis to even do any test or anything and i have tried the fn+f7 and that is not doing anything.
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Feb 10, 2015
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
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Oct 23, 2014
Touchpad not working after windows 8.1 update on acer E1-510 ....
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Feb 24, 2015
2 days ago I bought a acer notebook. The touchpad is working but not the gestures. If i go to the "mouse settings", there are no specific settings for my touchpad. Just the normal mouse settings like pointer speed. I already downloaded the 2 driver which are on the acer support site: TouchPad_Synaptics_18.1.2.1_W81x64_A and TouchPad_ELANTECH_13.6.1.1_W81x64_A. I have installed boot of them sucesfully (there was the green pick).
Also for ur info there are no warning signes for unknown devices in the device manager.
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Feb 11, 2015
How to get my Acer Aspire E15 laptop (E5-571P-55TL) touchpad working again? It worked when I began using it in January and now does not, and I have been checking the FAQs and spent hours also looking for and downloading user guide info which did not work (maybe I did not EXTRACT it correctly). The little mousepad or touchpad below the physical keyboard.
I use Google Chrome, not Internet Explorer, by the way, and not the Microsoft Account login stuff, which is messing me up too, as first I had to create a password to login to my laptop,then apparently it wants me to create and use another password and login email, which apparently I did once after some problems with it,and now I cannot get it to let me login OR send me a forgotten password for Microsoft Account. It wants to call me at a number whose last 2 digits displayed are not mine!
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Jul 25, 2013
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
So I performed these steps:
-Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow.
-Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail.
-Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN.
-I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse.
-I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online.
- I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
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Jan 12, 2015
My laptop is just 4 months old bt I am already having the problem in my touchpad. It is not working. I had Windows 7 on my laptop. The touchpad was working very well and smoothly but suddenly one day, it stopped working. I thought it happened because I was using Windows 7 so I installed Windows 8.1 hoping that everything would be okay but even during the Windows installation, I had to use keyboard commands. The touchpad didn't work at all. It is not working even after the Window has been completely installed. For an alternative, I am using an USB mouse. And, do not suggest me Fn + F7 because I am not that dumb to not to know that simple trick. My keypad is not working at all!
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Oct 7, 2014
I bought a new Acer Aspire E5-521-65BL and I'm having problems using the touchpad. It is switched on, but it isn't working very well. When I look in the device manager, I see HID-mouse twice, but I can't see a touchpad installed. I tried to download and install the synatics driver from the acer website, but I only get a message that the driver is up to date.
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Feb 27, 2015
I rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
/edited to say *wireless* USB mouse
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Jun 23, 2008
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
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Sep 2, 2014
I have a Acer E5-511P-C98M and the touchpad stopped working. I have seen looking through other comments about this product that going into ELAN might fix the problem. Well if that fixes the problem I can't find it under Program Files. And i have also read it might be due to some Microsoft download....
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Mar 6, 2015
I bought Acer Aspire E5-521 and it has windows 8.1 x64 operation system.
I downgraded to Windows 7 x64 operating system.
I did all of windows 7 drivers except Synaptics Touchpad driver.
I searched on internet and tried a few synaptics touchpad drivers but not successful.
My touchpad is working but I can't use multigesture options.
I mean; I can't scrool a page or I can't zoom in/out any photo on touchpad.
There is not any exclamation mark or problem on my device device manager.
How can I solve this problem and install correct driver.
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Dec 12, 2014
I had the same problem. I followed the instructions in this video by TechBullUSA. [URL] ..... It worked!
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