HP Pavilion 15 :: Synaptic Touchpad Not Working

Sep 1, 2013

My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:

HP Pavilion 15 Notebook PC

Product number: E3B55PA#ACJ

Windows 8 Single Language 64-bit 

Date of Purchase: 24 Aug. 2013

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HP DV6-2113tx :: Synaptic Touchpad Stopped Working?

Sep 27, 2014

The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.

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Dell Studio 1558 :: Synaptic Touchpad Not Working

Jan 29, 2012

I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.

I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.

On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.

The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"

I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.

I am unable to diagnose the problem.

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Dec 9, 2014

I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, most drivers from the Dell site, and on launch it brings up the error "Synaptics touchpad 64-bit enhancements has stopped working". When I try to enter mouse options in control panel, I get the error "Unable to connect to synaptics pointing device driver'. Tried reinstalling the driver, rebooting, etc. How do I fix it?

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Jun 21, 2011

I bought new HP G4-1037 tu laptop............ I installed Synaptics version things are working properly but the ON/OFF button on top left with indication light is not working .......How i can activate this feature of touchpad..

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Acer Aspire E3 112 :: Right Click On Synaptic Touchpad Not Working On Ubuntu 14.04 Or 14.10

Jan 31, 2015

I have successfully installed Ubuntu on my Aspire E3 112 and after a bit of fannying around with setting a System Password in the BIOS and trusting the Grub2 EFI settings, I have a stable system that boots in to both Ubuntu and Windows 8.1 with Bing. 
BUT , The right click doesn't work on the Synaptic Touchpad. No matter where I click on the touchpad it is recognised as a left click.
I've tried installing the GPointing Device Setting but  there aren't any config settings for right click.
I've heard that Synaptics have a product (Synaptics Gesture Suite for Linux -  SGS-L) but it's only available to OEM suppliers.

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HP Split 13 X2 :: Ultrabook Synaptic Touchpad / Clickpad Cursor Disappears While Working

Jan 11, 2014

HP Split 13 X2  Ultrabook - Windows 8.1 (64 Bit) I have an HP Split x2 Ultrabook that I purchased a month or so ago.

I upgraded to Windows 8.1 recently. I have noticed that my touchpad freezes and my cursor no longer works, no matter how many times I click or try to revive it. If I then start using the touch screen, the cursor disappears altogether and does not come back. This happens completely randomly - sometimes every couple of hours, other times more than once an hour. It has nothing to do with how many programs I have open or how often I am using it.

I go to Device Manager to check the mouse/pointer, and it says the device is working correctly. It also says all available updates have been installed. Most of the times I have to shut my computer and wait for about 30 seconds before opening it, and then the mouse will reappear. But the problem surfaces again after sometime...I am fedup with restarting my laptop everytime.

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Mar 9, 2010

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Dell XPS L502X :: Synaptic Touchpad Drivers For Win 8 Pro?

Nov 10, 2012

I need Synaptic touch pad drivers for my DELL XPS L502X for Windows-8 Pro.

I cannot find those in the official dell drivers download page.

Without those drivers, my touch is not double touch to scroll up/down.

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Acer :: Synaptic Touchpad Customization MissingAspire 5315

Mar 18, 2008

I've got a Aspire 5315 which I configured for my brother in law by removing Vista and replacing with XP (SP2).

Everything is peachy, it is a great computer for the price (got it at W*M) except for some reason I can't get customization features on the synaptics touchpad.

I've got the latest drivers installed for XP (x32) - which is 10.8.10 I think... but the menu isn't there to customize things like, disabling tapping on the touchpad. I noticed on the synaptics download page it says:

Note: Installing a generic driver can result in the loss of customized Synaptics pointing device functionality.

is there a way to get a non-generic driver? any help would be appreciated.

oh and someone mentioned flashing the BIOS, is that safe? would I need to do that before this problem can be fixed? is the touchpad issue related to the BIOS? how do I know if it is already up to date?

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HP 650 OS/Software :: Synaptic Touchpad Driver For Windows 7 Ultimate 32 Bit

Nov 2, 2013

I just bought a new notebook HP 650 and I tried to download the Synaptics Touchpad Driver for Windows 7 Ultimate 32 bit from your driver support website, but I wouldn't be able to download it - it wont begin automatically download the driver but instead it jump to different HP support page with language selection...
This model has touchpad with a little dump in upper-left corner, that should be a on/off switch, also there is a led diod indicator - but it didnt work now.
So I'm asking you, where can I download this driver for my win7?

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Dell Latitude E6410 :: Synaptic Touchpad Driver

Feb 2, 2015

I need to install the synaptic touchpad driver. I bought a refurbished Dell Latitude E6410 and the scrolling aspect of the mouse pad doesn't work.

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Jun 18, 2014

i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..

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Dell Studio 1747 :: Auto-Scroll On Synaptic TouchPad

Jul 9, 2010

My computer is the dell 1747 Studio Laptop running Windows 7 Professional.  It has the built-in Synaptics Touch Pad.  When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.

I use  my Laptop almost exclusively with a remote desktop connection.  I process large documents (some as many as 200 pages).  If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll.  Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down.  I have to sit and wait for it to finish scrolling before I can use the computer again.

I would like to know how to turn OFF auto scrolling on the touch pad.  There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".

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Lenovo B / G Series :: G510 - Synaptic Touchpad / Turn Of Palmcheck?

Aug 28, 2014

I have a recently gotten my Lenovo g510, with a synaptics touchpad. My problem is that when I write, I can't move my pointer at the same time. It's like when I type my touchpad gets disabled, and when I stop the typing it enables again. I've seen some places that it's just to turn of/on palmcheck? But I can't find it in my settings. It looks like my menu is more up to date than the others, and therefore they have more detailed menus, but mine is pretty simple.  

I will add a picture of my menu, when I go to my mouse settings, and then the settings for the synaptics. 

Link to image ...

This is the picture most of the people refere to, but I don't have that menu ...

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Dell :: New IDT Audio Driver / Synaptic Touchpad Buff For SXPS 1640

Dec 8, 2009

a new IDT audio driver to test ! It seems to me the slight pop when changing song in WMP12 is gone but I'm not too sure. I just downloaded it and might need more people to test it out to see if it fixes the crackling/popping sound.


IDT Audio Driver Version


Second, a new Synaptics touchpad driver to update too. I've always wanted to double tap to access the secondary menu like mac and I found a way to it ! With this 2-finger-gesture tool, our touchpad is exactly like MAC ! (no four fingers yet though) And now, you can double tap like mac multitouch to initiate secondary menu !

Get the latest here


Synaptics Touchpad Driver Version


2-Finger-Gesture tool


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HP Pavilion G7 :: Touchpad On / Off Not Working

Aug 20, 2014

I have an HP Pavillion G7 and the touchpad on/off stopped working after I uninstalled some programe that the previous owner had installed. Is there a programe that I might have uninstalled that would cause this?

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Aug 26, 2014

My HP pavilion DV6-3079TX Touchpad not working . I have opened the laptop and checked if any cable is loose or not conneced ,so I pulled it out and inserted properly and tried again .but it doesn't show any sensitivity .checked the driver also in the device manager where it shows as synaptics PS/2 port Touchpad and says the device is working properly and driver also up to date.

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HP Pavilion 15-n003tx :: Touchpad Not Working Properly?

Jun 18, 2014

I Have HP Pavilion 15-n003tx Notebook PC (ENERGY STAR touchpad is not working properly when i tried to zoom in or out then it doesnot occurs i have all latest drivers installed ...

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HP Pavilion G6 OS/Software :: Touchpad Click Is Not Working Properly

Mar 29, 2014

I am using HP Pavilion G6 notebook with product number LR774PA#ACJ .Neither the touchpad lock is working nor the click functionality of the toucpad. Though I am able to scroll using toucpad.I tried to uninstall an d reinstalling driver for the touchpad.Every tym I restrats my laptop I have to uninstalll driver an d restart my laptop again for proper functioning of the touchpad.

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HP Pavilion SleekBook 14-b133tx :: Keyboard And Touchpad Not Working

May 14, 2014

I have a HP pavilion touchsmart sleekbook 14-b133tx laptop running windows 8 and is still in warranty because of a faulty touchscreen. A few days ago my touchpad is not working properly. when i tap the touchpad it does a richt click and when i move my finger in resizes my icons.  I look at device manager at it says that the device is working properly.

The touchpad works normally after booting but stops after a few minutes along with the keyboard (i am using the touchscreen as i type this). When i go to the mouse settings there is an error "cannot connect to synaptics pointing device driver" it prompted me to uninstall so i did but the driver won't uninstall. I tried to uninstall it on device manager then rebooted my pc then reinstalled it again but the problem is still present.

Now the touchpad is not working at all and the keyboard stops a few minutes to hours after logging into windows ang fixes itself when i reboot my pc but stops working again after some time. In the device manager there is now an error in the touchpad "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I already did a hard reset, the sfc/scannow, a system restore, and I already used system recovery to revert back to its factory settings but the touchpad is still not working (still error code 24) and the keyboard still stops responding after a few minutes. 

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HP Pavilion X2 Lockups :: Cursor Disappears / Touchpad Not Working?

Aug 19, 2014

The touchpad on my laptop (hp pavilion x2) is not working, the cursor is not visible. It works perfectly well when I plug in an external mouse, however when I unplug it the cursor will freeze and when I use the touchscreen it will disappear completely.

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HP Pavilion Dv7 :: Touchpad Scroll Not Working - Windows 8 Upgraded

Jan 19, 2013

HP Pavilion dv7 laptop which came loaded with Windows 7, I upgraded it to Windows 8 but now the Touch Pad scrolling is not working.
I have tried;

updating the driverreinstalled original drivertroubleshoot compatibility on the originaltried a battery remove / hold power button option These have not fixed my scroll at all. No other gestures are working either... The Synaptics pointing devide driver is installed at this time.
The only thing I CAN DO is point-and-click on by touchpad.

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HP Pavilion Dv6-6167c :: Windows 8 Touchpad Scroll Not Working

Jun 9, 2014

I have followed advice on changing settings on the mousepad in the control panel, in my settings it shows I have enabled (ticked) all of 2 finger scrolling vertical and horizontal and one finger scrolling vertical and horizontal, and have clicked apply, however the touchpad still won't let me scroll on pages. All i can use the touchpad for is to click and moe the pointer around the page. It used to work until recently and I only bought the laptop in January. This is very frustrating as i bought the laptop for study use as an open uni student I have to read a lot of journals so thesudden lack of non scrolling is extremely awkward.

I have tried the changing of settings (once I found the control panel) already so how to get this to work again.

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Acer Aspire V5 573G :: Synaptic Multi-touch Gestures Not Configurable / Working

Nov 29, 2014

i'm having problems with my new acer v5 touchpad... i made a clean install of windows 8.1 and installed all the win 8.1 drivers from the acer support site. from the device id of my touchpad (ACPISYN1B71) i assumed that it is a synaptics model.
the problem now: after installing several versions of the driver, even trying the alps and elantech versions, i could never manage to get multi-gesture settings in the settings windows from synaptics - there are only settings visible for right- and left-click. where are the multi-touch gesture options for windows 8?
basic funtions work, like left click, two-finger right click and two-finger scrolling, but nothing is configurable and all the other gestures are not available.

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Apr 20, 2014

After upgrade to 8.1 HDMI port didn't work.  Followed instructions to correct BIOS and graphice driver; HDMI works - however Silverlight no longer working with DMS.
Get error 6036 in Silverlight which is Graphics device's driver certificate is invalid
Have checked graphics driver and is all up to date
Machine is HP Pavilion 11 x2
Graphics driver version

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Sony :: FW Touchpad Not Working With XP

Feb 20, 2009

Does anyone get their touchpad fully working with XP? Even after installing Sony Synaptics driver from Sony site, mine still only works like a regular mouse and there is no option to control the tapping

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Acer :: 5740 Touchpad Not Working

Feb 25, 2010

I just got the new acer 5740-6491 model and the alps touchpad (multi-touch) does not work well.

When in use the cursor jumps around the screen very erratically.

Ive tried reinstalling the driver and using the synaptics driver as well. Neither work.

Does anyone have support in this issue? Basically all I want is to scroll on the touchpad and doubleclick.

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Dell Inspiron 17R :: Touchpad Is Not Working

Feb 13, 2013

After turning on our Inspiron 17R laptop the cursor is between 2 user profiles and I can't get the cursor to move using the touchpad.  I tried using the Hot Key to enable the touchpad but that didn't work. 

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HP EliteBook 8570W :: Touchpad Not Working

Nov 2, 2013

I suddenly found my touchpad is not working. It was working normally last night.
Machine: HP ELITEBOOK 8570W
OS: Windows 8.1 64-bit ver
Its current state is: no respond upon touching it; double-touching up the upper left courner also no response(if it's working normally, the little light will light up AND THEN the touchpad will stop working coresspondingly.)I have tried following methods:
-Restart the computer;
-Reinstall the touchpad's driver to initial state;
-Update the touchpad's driver to latest version;
-Download the sp51647 driver, install it(failed);
In Device Manager, I can still see the Synaptics SMBus TouchPad under the Mouse and Other Pointer Devices category. The manager says the touch-pad is working normally. What I suspect to be the reason is that, this morning I started the laptop without connecting the AC adapter but only on battery and the voltage is too low for the touchpad to function normally.

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