HP Pavilion SleekBook 14-b133tx :: Keyboard And Touchpad Not Working

May 14, 2014

I have a HP pavilion touchsmart sleekbook 14-b133tx laptop running windows 8 and is still in warranty because of a faulty touchscreen. A few days ago my touchpad is not working properly. when i tap the touchpad it does a richt click and when i move my finger in resizes my icons.  I look at device manager at it says that the device is working properly.

The touchpad works normally after booting but stops after a few minutes along with the keyboard (i am using the touchscreen as i type this). When i go to the mouse settings there is an error "cannot connect to synaptics pointing device driver" it prompted me to uninstall so i did but the driver won't uninstall. I tried to uninstall it on device manager then rebooted my pc then reinstalled it again but the problem is still present.

Now the touchpad is not working at all and the keyboard stops a few minutes to hours after logging into windows ang fixes itself when i reboot my pc but stops working again after some time. In the device manager there is now an error in the touchpad "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I already did a hard reset, the sfc/scannow, a system restore, and I already used system recovery to revert back to its factory settings but the touchpad is still not working (still error code 24) and the keyboard still stops responding after a few minutes. 

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