Acer :: 5740 Touchpad Not Working

Feb 25, 2010

I just got the new acer 5740-6491 model and the alps touchpad (multi-touch) does not work well.

When in use the cursor jumps around the screen very erratically.

Ive tried reinstalling the driver and using the synaptics driver as well. Neither work.

Does anyone have support in this issue? Basically all I want is to scroll on the touchpad and doubleclick.

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I removed the hard drive cover on my new Aspire 5740-6478 and there is an unused, open bay in there, next to the hard drive, for some component.

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(Successfully Tested with:
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Feb 11, 2015

How to get my Acer Aspire E15 laptop (E5-571P-55TL) touchpad working again?  It worked when I began using it in January and now does not, and I have been checking the FAQs and spent hours also looking for and downloading user guide info which did not work (maybe I did not EXTRACT it correctly).  The little mousepad or touchpad below the physical keyboard. 

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Jul 25, 2013

I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
 
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I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.

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Using windows 7 32 bit. I might install the OS again but does this sound like a hardware failure?

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I bought Acer Aspire E5-521 and it has windows 8.1 x64 operation system.

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I searched on internet and tried a few synaptics touchpad drivers but not successful.
 
My touchpad is working but I can't use multigesture options.

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