Acer :: Navigation Keys On Touchpad Setopped Working
Nov 1, 2007
I've fot Acer Aspire 9423WSMi laptop with Vista Home premium preinstalled. Untill recently, it worked just fine, but the other day, my navigation keys on the touchpad just stopped responding (everything else on the pad works OK). I've tried to update the driver, but the response was that I'm using the latest driver and the device is working propperly. I've also tried switching the pad ON/OFF with Fn+F7 but to no avail.
I have a problem we need to fix because it shutdowns production. The Up and Left Navigation keys, and the Del Keys (Ent in German) do not work properly. We have press for about 5 long seconds to make them work.All stuffn Ease of Access,Keyboard is turned off and does not solve the solution.
Problem exists on IE, Word, Excel. Thinkpad Yoga S1 20C0S0AX0 T61, UZ2AQGE 2.5 Ghz, XP Pro SP3 T400s, NSF20UK, 2.4 GHz, SSD 128 GB, Vista B
On my T410 , at the front RHS of the keyboard, there's the group of Left, Up, Right and Down keys.
Each side of the Up key are two keys wih sort of browser page icons on them which I find extremely annoying because it's so easy to touch them by mistake while typing and have the browser (FF 30.0) abandon the current page and go somehere else.
After googling around this problem, I've downloaded and installed the TpKMapAp utility. However, on the KeySensitivity tab, the checkbox "Enable Browser Keys", which I assume refers to these two keys (seems to be confirmed by the results of the test on that tab), is not checked.
So, why do these two buttons still work and what else can I do to prevent them?
Fwiw, I made a registry change google found me to disable the Windows key two left from the space bar, which I found as annoying as these two browser keys. Is there a similar one for them?
And finally, a question for the TP designers: Why don't you provide a simple way to turn keys like these ones off, rather than relying on undocumented registry hacks and utilities that don't come supplied with the machine and, in the case of the browser keys, don't work anyway.
I've noticed our new 1810T's arrow and PageUp/PageDown keys often don't respond to presses, specifically when pressed higher on the key (along the upper border as someone says in one of the 1810T owner threads). This ends up happening quite a lot the way I situate my hands over the keyboard and the touchpad, and is a serious issue for me since I'm using these keys a lot in the development environment I use. As referenced above I've seen a few mentions of this issue on the forum, but no clear confirmation whether it is normal for the 1810T. Can anyone with a 1810T out there verify whether their unit exhibits this issue?
I have Acer Aspire TimelineX 5820T / 5820TG, in my laptop FN Keys are not workinkg like ( FN, Enter (Tn) , F1, F2, F3, F4, F5, F6, F7, F8, F9, F10, F12, Left and right Bright, up and down volume) ....
I have had this laptop for only a year and the other day when plugging in my power while the laptop was on, left keys on the keyboard stopped working. A friend suggested I take the battery out for a bit and then plug it in without the battery. So I did and the keyboard worked for a couple of days like that. Then one day it stopped working again.
To be exact these are the keys that are not working: Esc, F1, F2, F3, ~, 1, 2, 3, Tab, Q, W, E, Caps Lock, A, S, D, Shift, Z, X, C, Ctrl, Fn, windows, Alt
I am using an external bluetooth keyboard now and those keys work using it. I have also replaced the keyboard on the laptop but the Keys WAZS still do not work ....
I just recently picked up an Aspire V 17 Nitro and imediately installed Windows 7 on it. Everything is working pretty well so far but I noticed the function keys are not working. The ones where you hold down the "Fn" key and then do thing like adjust the volume.
Ive had this Acer laptop E1-510p with window 8.1 and all of the sudden some of the keys accross the keyboard stop working. These keys are random and even when i plug in a generic keyboard it does the same thing ....
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
i have an acer aspire 5335 and the touch pad aint working i have not installed anything new or used a mouse or anything i have even restored back to factory settings and i cant seem to install the drivers i have downloaded them from acer offical site but they aint working. i cant even open the synapsis to even do any test or anything and i have tried the fn+f7 and that is not doing anything.
The laptop just does not work with the battery in. It will boot up but the keyboard and touchpad do not work. Taking out the battery works fine...but my question is, will I ever be able to use the computer with a battery in it? Do I need a new battery? Or is my laptop forever a battery-less one?
With this process able to work with touch pad in Windows 8.1. Another problem observerd that the TP behaving abnormally. It stop sometimes and sometimes move. Checked with Windows 7 , found to be working fine
2 days ago I bought a acer notebook. The touchpad is working but not the gestures. If i go to the "mouse settings", there are no specific settings for my touchpad. Just the normal mouse settings like pointer speed. I already downloaded the 2 driver which are on the acer support site: TouchPad_Synaptics_18.1.2.1_W81x64_A and TouchPad_ELANTECH_13.6.1.1_W81x64_A. I have installed boot of them sucesfully (there was the green pick).
Also for ur info there are no warning signes for unknown devices in the device manager.
How to get my Acer Aspire E15 laptop (E5-571P-55TL) touchpad working again? It worked when I began using it in January and now does not, and I have been checking the FAQs and spent hours also looking for and downloading user guide info which did not work (maybe I did not EXTRACT it correctly). The little mousepad or touchpad below the physical keyboard.
I use Google Chrome, not Internet Explorer, by the way, and not the Microsoft Account login stuff, which is messing me up too, as first I had to create a password to login to my laptop,then apparently it wants me to create and use another password and login email, which apparently I did once after some problems with it,and now I cannot get it to let me login OR send me a forgotten password for Microsoft Account. It wants to call me at a number whose last 2 digits displayed are not mine!
I first noticed the issue with sensitivity. The mouse was really sensitive. I then noticed that the gestures don't work either. I cannot scroll using the mouse. So I went into great depths and tried to figure out the problem (but no solution).
So I performed these steps: -Changed the pointer speed to the fastest (I didn't like the slow pointer speed). The pointer was still pretty slow. -Decided to change the TouchPad specific drivers. I go to the ELAN tab under mouse settings. I look and see that the "Options" button is greyed out. I also noticed that it said "Standard PS/2 Mouse"I decide to find the software to change the settings and located it in C:Program FilesElantech. I open ETDAniConf.exe and decide to do a test. I uncheck the right click and left click, and some other scroll settings. No avail. -Then I decide to uninstall and install the drivers. Did that. Nothing changed. Changing the tapping, button, scrolling options does nothing. The mouse settings still shows it as "Standard PS/2 Mouse" even though the tab says ELAN. -I decide to take a big step and just reinstall Windows 8 altogether using Acer Recovery. Reinstalled it, still facing the same issue. Still recognized as "Standard PS/2" mouse. -I try another way to attempt to fix the issue. I try to find the most up to date similar driver. I located on that was much newer (2013 version rather than 08.2012). Installed it, restarted computer. Still no avail. Still recognized as "Standard PS/2 Mouse".I decided to go the last route before posting the issue here. I downloaded a copy of Windows 8 Pro from Microsoft website and transferred the ISO into the bootable flash drive. I split the hard drive into a clean partition (60GB) and installed fresh Windows 8 Pro on it, without all the Acer Drivers. Of couse I was missing the network drivers so I had to go on my Desktop to download the drivers online. - I decide to first go and download the TouchPad drivers. Downloaded them, copied on a Flash Drive, ran them on the Acer laptop. Restarted computer. Still facing the issue.
I got the laptop for a good discount from my work (as a bonus of working there). It was a one time discount. As you noticed, I mentioned that it was recognizing it as "Standard PS/2 Mouse". That is the huge clue that tells me that the drivers are really buggy. The issue here is that the TouchPad drivers are not recognized like it is a TouchPad, but as a Mouse. A mouse that can only do right click, left click.
My laptop is just 4 months old bt I am already having the problem in my touchpad. It is not working. I had Windows 7 on my laptop. The touchpad was working very well and smoothly but suddenly one day, it stopped working. I thought it happened because I was using Windows 7 so I installed Windows 8.1 hoping that everything would be okay but even during the Windows installation, I had to use keyboard commands. The touchpad didn't work at all. It is not working even after the Window has been completely installed. For an alternative, I am using an USB mouse. And, do not suggest me Fn + F7 because I am not that dumb to not to know that simple trick. My keypad is not working at all!
I bought a new Acer Aspire E5-521-65BL and I'm having problems using the touchpad. It is switched on, but it isn't working very well. When I look in the device manager, I see HID-mouse twice, but I can't see a touchpad installed. I tried to download and install the synatics driver from the acer website, but I only get a message that the driver is up to date.
I rarely use the laptop's touch pad and use a wireless USB mouse. I forgot my mouse and the touch pad wouldn't work when I started up laptop. Borrowed someone's wired USB mouse and it worked, so I ran to Walmart and picked up a $7 wired mouse.
Control Panel > Programs and Features > Elan > Unistall > Reboot = Touch pad now working.
But apparently the Elan didn't reinstall as I don't see it anymore in the Programs and Features list. I thought about downloading and installing the Elan drivers, but I don't want to "fix" something that isn't broken right now.
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
I turned laptop on today and the touchpad is just not working. Has this happened to anyone else? I looked for drivers but only found vista ones which I installed but still not working. Thankfully I have a bluetooth mouse but it is not that good and I like to use the touchpad.
Using windows 7 32 bit. I might install the OS again but does this sound like a hardware failure?
Has anyone experienced a problem with Acer notebooks where when the user presses any key on the keyboard, the touchpad gets disabled? The 8940G we are reviewing has this problem and I have never seen this happen before. When the touchpad stops functioning the little Synaptics status thing on the taskbar still shows the sensitivity blob when you finger presses the touchpad. This tells me it is still working but something else is interfering.
I have looked around the Synaptics menu for anything relating to this feature and found nothing. I disabled the "hide cursor when typing" feature in Windows already and that didnt fix it.
I have a Acer E5-511P-C98M and the touchpad stopped working. I have seen looking through other comments about this product that going into ELAN might fix the problem. Well if that fixes the problem I can't find it under Program Files. And i have also read it might be due to some Microsoft download....
