HP EliteBook 8570W :: Touchpad Not Working
Nov 2, 2013
I suddenly found my touchpad is not working. It was working normally last night.
Machine: HP ELITEBOOK 8570W
OS: Windows 8.1 64-bit ver
Its current state is: no respond upon touching it; double-touching up the upper left courner also no response(if it's working normally, the little light will light up AND THEN the touchpad will stop working coresspondingly.)I have tried following methods:
-Restart the computer;
-Reinstall the touchpad's driver to initial state;
-Update the touchpad's driver to latest version;
-Download the sp51647 driver, install it(failed);
In Device Manager, I can still see the Synaptics SMBus TouchPad under the Mouse and Other Pointer Devices category. The manager says the touch-pad is working normally. What I suspect to be the reason is that, this morning I started the laptop without connecting the AC adapter but only on battery and the voltage is too low for the touchpad to function normally.
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Jun 5, 2013
I have an HP EliteBook 8570w, which I must say is the most awesome mobile workstation EVER. The touchpad BUTTONS - specifically the ones above the touchpad - how can I disable them? I have large hands and find myself accidentaly hitting the buttons, resulting in losing entire paragraphs of text or launching programs I didn't intend to launch.
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Dec 13, 2014
after some microsoft updates my Elitebook 8570W doesnt show me my brightness and volume bar anymore. sometimes when i restart my notebook he does show but after i plug in my BOSE portable via the headphone output he doesnt show it anymore (which he did before the updates).
i know you probably got this question alot and i searched a bit of the forum but couldnt quite get the right awnser. (and im not that familiar with HP but im quite confortable with).
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May 3, 2014
I am reinstalling my Elitebook 8570w and have an "Unknown Device" on PCI Bus driver error I cannot clear.
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Jan 13, 2015
Can the EliteBook 8570w on a 90w docking station support 3 monitors?
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Oct 21, 2014
I have an elitebook 820 with windows 7. I would like to know how i can change setting of the touchpad on the laptop. I looked in the control panel but there is no touchpad menu. i found on other discussion that the touchpad setting can be found in the Mouse menu on the tab "device hardware" but such Tab doesn't exist.
How and where can i change the touchpad setting on my computer?
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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Aug 3, 2014
Recently purchased a refurb HP Elitebook 8440p, and noticed that even though the mute button works the quick key just above the keyboard is always orange. Is there a way for me to correct this so it shows orange only when muted and green when not muted?
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Dec 9, 2014
I recently created an image of a hp elitebook 6930p and cloned it to another when I noticed that the wifi doesn't work (although it was working some point before I starting imaging). If I use an ethernet connection, internet works fine.
I'm running windows 7 64 bit enterprise on them.
I have quite a few of these and I installed a fresh windows os on one and there's no problem with the wifi.
I tried looking online for a solution and two came up:vtouch the wifi quick panel "button": while the information, volume quick buttons work, the wifi doesn'treset to default settings in the bios: unfortunately, these laptops were donated to us and there's a password on the bios. I tried entering nothing. I'm afraid to push it anymore in case there's an anti-theft measure on too many failed passwords vWhat else can I do to fix this issue?
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Oct 18, 2013
I recently received a new laptop at work (a few of us have) and we are all having the same issue with this laptop. The function keys F8 and F9, which are labeled to control screen brightness, are not working. I have searched many forums and I cannot find a fix.
Product Name: HP EliteBook Folio 1040 G1
Product Number: 2CE4140876#ABA
Windows Operating System: Windows 7 Enterprise, 64-bit
The screens are so dim it's hard to see the content on them.
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May 7, 2014
I need to find a working AHCI driver (Windows XP) for my Elitebook 8570p. I want do use both Windows 7 and XP on it but I can't install windows XP while in AHCI mode. I've tried to use the driver posted in here: [URL] ..... but that did not work for me. I just get bluescreen when I try to install, I've tried all 4 verisions of the driver but none works. I boot on the dvd and press f6 to add the driver before the installation but I need some other driver......
The full model number is: B6Q05EA#AK8
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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Feb 20, 2009
Does anyone get their touchpad fully working with XP? Even after installing Sony Synaptics driver from Sony site, mine still only works like a regular mouse and there is no option to control the tapping
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Aug 20, 2014
I have an HP Pavillion G7 and the touchpad on/off stopped working after I uninstalled some programe that the previous owner had installed. Is there a programe that I might have uninstalled that would cause this?
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Feb 25, 2010
I just got the new acer 5740-6491 model and the alps touchpad (multi-touch) does not work well.
When in use the cursor jumps around the screen very erratically.
Ive tried reinstalling the driver and using the synaptics driver as well. Neither work.
Does anyone have support in this issue? Basically all I want is to scroll on the touchpad and doubleclick.
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Feb 13, 2013
After turning on our Inspiron 17R laptop the cursor is between 2 user profiles and I can't get the cursor to move using the touchpad. I tried using the Hot Key to enable the touchpad but that didn't work.
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Sep 1, 2013
My touchpad driver stopped working today afternoon. It was working perfectly and suddenly it stopped and i have recently (last week) purchased it. I uninstalled and the reinstalled the driver but still its not working. Also, please note down my Notebook details:
HP Pavilion 15 Notebook PC
Product number: E3B55PA#ACJ
Windows 8 Single Language 64-bit
Date of Purchase: 24 Aug. 2013
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Feb 7, 2013
After some driver updates (Bios and touchpad) scrolling on touchpad stopped working. I also did a reinstall of the drivers.
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Aug 26, 2014
My HP pavilion DV6-3079TX Touchpad not working . I have opened the laptop and checked if any cable is loose or not conneced ,so I pulled it out and inserted properly and tried again .but it doesn't show any sensitivity .checked the driver also in the device manager where it shows as synaptics PS/2 port Touchpad and says the device is working properly and driver also up to date.
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Nov 16, 2014
Early morning, i get up and go to my laptop for work emails and facebook, START ERROR.
After a shower and breakfast, it starts then TOUCHPAD ERROR.
Bring it to office and get there 9:00 a.m, run TOUCHPAD then good but WIRELESS LAN ERROR.
Before i manage my office works, run WIRELESS LAN then good but goes to BLACK SCREEN ERROR.
After half an hour talks for stuffs, BLACK SCREEN ok then AUTO RESTART ERROR.
Half an hour later, it come back to windows very well but FAN is still sleeping.
Emails, market data pages are running. So I keep to carry on without FAN working. Some minutes later, SHUT DOWN automatically.
Try to restart, cleverly comes to windows back and FAN also works very well but CD comes out without commands.Then to lunch.
After lunch, i resume my works. My laptop is also again to above ERRORS.Then go back to my home at 6:00 p.m.
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Apr 30, 2009
I have a Dell inspiron 1721
Suddenly the scroller on the touchpad has stopped working.
The small touchpad icon has also disappeared from the bottom right hand corner of the screen.
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Nov 17, 2008
about 2 months ago i bought an Acer 5920G, a week or so ago suddenly the touchpad stopped working, i dont recall how it happened, i think i just booted Windows Vista as i usually do and the touchpad didnt work when i tried to click my user name so i could enter my password to logon.
I thought maybe the driver had gone bad so i rebooted and booted Windows XP( on a different partition) and in windows xp the touchpad also didnt work anymore.
Is this a hardware failure? Or are there other possibilities? I tried removing the driver and reinstalling, but it still didnt work.
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Jul 28, 2009
i have an acer aspire 5335 and the touch pad aint working i have not installed anything new or used a mouse or anything i have even restored back to factory settings and i cant seem to install the drivers i have downloaded them from acer offical site but they aint working. i cant even open the synapsis to even do any test or anything and i have tried the fn+f7 and that is not doing anything.
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Dec 9, 2007
The laptop just does not work with the battery in. It will boot up but the keyboard and touchpad do not work. Taking out the battery works fine...but my question is, will I ever be able to use the computer with a battery in it? Do I need a new battery? Or is my laptop forever a battery-less one?
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Feb 15, 2009
If anyone out there runs into an issue with the touchpad on a Sony Vaio where it suddenly stops working it may be due to static electricity. I bought a brand new VGN-NS240E (Jan 08 @ Best Buy) and while setting it up I ran into this issue and have seen many other reports on the WEB of the Sony touchpads suddenly dying. Try these steps for an easy fix:
1 - power down the unit.
2 - unplug the power adapter.
3 - remove the battery.
4 - hold down the power switch for about a minute or two.
5 - re-insert the battery.
6 - reconnect the power adapeter.
7 - power the unit on and see if the touchpad lives!
These quick and simple steps worked for me 2x. Noted on the second time it happened that I shocked the machine after walking across the carpet, that's why I said above I think its related to a static charge - bad design on this model of touch pad I suppose. I have Dell laptops and Acers never seen it before until this Sony.
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Sep 27, 2014
The Synaptics touchpad on my DV6-2113tx stopped working a few days ago. The light on the top says its active but it doesn't work. Cannot get it to go inactive either. Have installed the new drivers from the hp site but still no luck. This is what I see under mouse properties.
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Oct 27, 2012
Is there anyway to get the TouchPad features for Windows 8 on a XPS 15 L502x? Used them on a Windows 8 Laptop today, and i want them too! I tried installing the Dell Windows 7 Drivers, and the original Synaptics Drivers.. both didn't work really hate this touchpad and their existing drivers..
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Dec 19, 2014
I've had this Dell Inspiron 15 Windows 8 for a year and a half now, and when Windows 8.1 updated, all my gestures on the touchpad stopped working. For example
I can't tap the touchpad to click,
I can't use 2 fingers to scroll anymore
I can't use 3 fingers to switch between tabs
I can't bring the charms by swiping from the right
I can't do the swipe from the left thing I think that switched apps.
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Jan 3, 2015
I recently had my hard drive replaced and windows 7 reinstalled on my laptop. My touchpad hot key is not working now. It did before. I have Inspiron N5010.
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Jan 31, 2013
To start off, i have a dell xps m1530. i just recently (a week ago) installed windows 8 on it and it was working perfectly fine until about a day ago. My touchpad suddenly started typing symbols when i moved my finger around on it and then all together it just quit working including the buttons.
I later discovered that if i were to press the caps lock key my whole keyboard would quit working until i restarted my computer. I've tried reinstalling all different kinds of alps drivers for my touchpad including the one i had before the windows 8 switch, which was supposedly compatible with windows 8, and still have got nothing to work or change.
Under the device manager my touchpad still shows up but has a "code 24" under the description of it which means something isnt working properly, not plugged in or the drivers are nonexistant. I am so lost now and dont know how to get my touchpad working again or why my keyboard quits working when i hit caps lock (which doesnt actually turn on the caps lock anymore).
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