Dell Studio 1737 :: Touchpad - Alps Pointing Device Not Working On Start Up
Nov 13, 2009
I have a Dell studio 1737 64-bit laptop upgraded to windows 7. I start my computer and the only thing not working is the mouse pointer. The pointer works but, the zoom and scroll doesn't. I downloaded the latest driver version 7.101.102.224 went to device manager and says the device is working, no conflicts. I went to msconfig and it's listed as one of the start up programs. And, yet the zoom and scroll is not working. I made sure I installed the 64-bit version. I opened the file and clicked on the Apoint file and a install window popped up and, I clicked on yes and, now the zoom and scroll works. When I restart my computer it doesn't show up in the system tray and the zoom and scroll doesn't work. Is the Dell touch pad and Alps pointing device 2 different programs that both have to run at start up and, if so how do I get the Alps pointing device to run at start up?
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Oct 11, 2009
I went on dells website and couldn't find the studio 14z drivers.
I heard the studio 14z supports multitouch. Also it has the same touchpad as my toshiba. Currently I'm using a dell driver for my touchpad.
But I would like multitouch, so I hope to find the studio 14z driver.
Or any other dell driver that supports multitouch and is for the alps touchpad.
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Mar 8, 2009
My touch pad driver recently stopped working the other day. I had not noticed because I always use my VX Nano, but I was out of the house with the laptop for once and had no pointing device when I booted up.
I re-downloaded the Synaptics driver that I had installed previously, but it didn't work. I had to install the Dell driver to get it to work, but on install I noticed it saying it was an Alps, not a Synaptics.
What gives with this? I even remember seeing other posts on here saying to forgo the Dell driver when installing windows and to use the Synaptics driver............................
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Nov 30, 2014
I have a Dell E5540 laptop and the touchpad is working fine, except that it won't zoom or rotate. All other gestures work as they should - scrolling, three finger-gestures, ...: no problem. But no zooming or rotating.
Both options are of course enabled in the Dell Touchpad settings. I have removed the touchpad from the device manager and reinstalled it with the most recent drivers, but to no avail.
I think it's a software problem since scrolling with two fingers works without a problem?
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Nov 10, 2009
I'm looking for a decent Alps Touchpad Windows 7 X86 Driver.
I installed the 7.102.101.224 available in the 1737 download page but it doesn't work fine...
I tried the latest Synaptics but it doesn't work at all...
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Sep 1, 2009
I have a Studio 1737 with Bluetooth connection. I have used it in the past to send data between PC and phone. Now it is not working.
Device manager says devcie cannot start code 10
Reinstalling drivers tell me to turn on the device using FN+F2 or radio on/off switch.
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Mar 23, 2009
Hello i recently received a dell studio 1737 for Christmas and about every couple weeks the screen acts weird,
its like a bunch of green pixels just start appearing all over the screen and wont go away until i either close the laptop or restart. After I do that it will go away for a couple weeks and then it will happen again.
I've been trying to just ignore it and keep thinking it will go away but idk. Has anyone else had this problem and what could it be?
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Dec 12, 2014
I've got a new Inspiron 15 (S/N DPDYC12) with Ubuntu, installed Win7 x64 on it, installed the correct drivers from the Dell site, and on launch it brings up the error Synaptics touchpad 64-bit enhancements has stopped working.When I try to enter mouse options in control panel, I get the error Unable to connect to synaptic pointing device driver.Tried reinstalling the driver, rebooting, etc. I can't use multitouch or scroll on the touchpad.
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Oct 13, 2014
I just bought a lenovo z50-70.. Its using Elan pointing device, the scroll is two finger scroll..however, i need the same one I am used to before in my other laptop.. if you swipe up or down one finger on the right side of the touch pad, it scrolls..
however, i cant see this option in Elan Pointing devices manager..
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Apr 28, 2010
Best Touchpad/Trackstick Driver Solution for Dell Laptops with Non-Multitouch ALPS
I think it's pretty clear that Dell's ALPS drivers for Windows 7 suck ......
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Oct 10, 2008
I just installed it again (first time didn't work!) and it works now on my M1530.. and I must say its pretty awesome.. touchpad feels better than before, the scrolling functions are working fine and also the left vertical zoom in and zoom out settings.
[url]
^ Link to the driver in the above post.
Considering many XPS users are using this new driver, here is the link (same as the one in my initial post above, but posting the link here again so that people can get it right away) this is not to mean a repeat post from me..
New TouchPad Driver > [url]
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May 23, 2013
Is any way to permanently disable pointing device even after reboot?
ideapad Y480: Intel Core i7-3610QM 2.30GHz, 6.00GB RAM
Intel HD Graphics 4000 + Nvidia Geforce GT640m LE
750GB HDD, Dual Boot: Win8.1 Pro with MC 64bit and Win7 Ultimate 64bit
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Jul 16, 2009
Does anyone know what the most modern DELL system is that has the best Alps driver support for features such as tapping and scrolling?
The drivers I have for my Alps touchpad from another manufacturer do not have any support for things such as Browser back-button or continuous scrolling (by leaving your finger at the edge of the touchpad after moving across it).
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Aug 18, 2009
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
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Apr 8, 2010
I want to be able to scroll with my pointing stick using the pointing stick middle button, but no matter what I set it at with the synaptics software it will only perform the action which the touchpad middle button is set at.
Am I missing some check box I need to uncheck, or something else that I am not seeing. I already tried updating the driver and uninstalling it and reinstalling it, and I tried it with the touchpad disabled, but nothing has worked.
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Aug 28, 2012
I have an HP Pavillion zv6000 and my audio isn't working and i enter in the device manager and shows this error: "This device cannot start. Code 10" After this i installed my audio driver from the site and still same problem.
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Sep 17, 2009
I recently bought an Inspiron 1545 and absolutely cannot stand not being able to 2-finger scroll. The "side pad" function works poorly at best, and is so undependable that I am resorted to using a mouse whenever possible.
How on earth can I get my Inspiron 1545 with an Alps touchpad to have 2 finger scrolling similar to Mac systems? Is it even possible?
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Feb 2, 2013
I have installed the most recent driver but still have no line for Touchpad under Device Manager, Mice and other pointing devices. I have 2 lines only: PS/2 mouse and my wireless mouse.
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Oct 12, 2008
I have been looking to make my alps pad better and with some info i found on here i was able to do just that. now i have "back/forward" slide gestures and circle scrolling, in firefox! this will also enables alot more things.
first of all thanks to fonduekid for letting us know of the new drivers.
and to SpotMe for the regedit info.
to start off go HERE, and download that driver.
Install, restart.
after windows restarts run regedit
look for "HKEY_LOCAL_MACHINESOFTWAREAlpsAPoint"
with in that folder look for "UseCustomGUI"
double click and change the value data to "0"
close regedit
open mouse properties and you will have all the features unlocked. circle scrolling are within the dell tab and the back/forward is under gestures tab.
Unfortunately Alps still will not recognize Firefox. To be able to use the "back and forward" slide gesture you will have to go here and download a firefox addon called nightly tester tools.
once installed, with in firefox go to tools>addons and click on options for Nightly tester tools.
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Mar 12, 2013
I recently installed Windows 8, and I am trying to get the latest Dell drivers for Windows 8. I can download the Alps_Touchpad_W8_X02_A01_Setup-CXWXW_ZPE driver, but when running the exe it fails to extract the files. All I get is in the extracted C:DellDriversCXWXW folder is a Version.txt file. There is a popup that then asks if I would like to run in compatibility mode, but doing that does not work either. Also, running as administrator does not work.
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Apr 7, 2014
My touchpad works with the recommended Dell Alps Touchpad driver installed. It seems clear that this driver (apoint.exe) is only required for gesture control of the Touchpad, and this is my problem.
I start my laptop (Windows 7 Pro 64 bit) and use auto login. The laptop is quickly ready to use. I open firefox or other programs, but I can't scroll with the touchpad. The apoint.exe hasn't started faster than I have, and the gesture controls are not recognised when I use them. When I wait a few seconds, the driver is then active, and the gesture controls work.
This is highly annoying ! I don't have many programs running at start up (I've just done a clean Windows 7 install). My anti virus software does take some time to come up, but its not excessive.
How can I increase the priority of the touchpad driver apoint.exe which I can see in msconfig ? It needs to be up and running fast.
Is it possible to somehow set a group policy in Windows 7, so that this program is running before login is allowed ?
I've tried the recommended Dell driver, and also tried a later version which I found via searching on the Dell web site. Both drivers work fine, but they both take too long to load.
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Jan 29, 2012
I have been using a Dell Studio 1558. However, for the last 2 days, my Dell touch-pad has not been working. I have tried uninstalling and re-installing the drivers. I have taken the drivers from the driver disks that came with my laptop as well as the drivers from the dell website.
I have also tried using system restore to roll back to a time much before the problem had started to appear. This has not resolved the problem as the touch-pad is still not working.
On checking in the Device Manager, the device is not normally visible. when all hidden devices are seen, the Dell Touch-pad icon appears with a yellow exclamation mark.
The error code shown is "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)"
I have tried to update the driver from the device properties, but i get a message that the latest driver is already installed.
I am unable to diagnose the problem.
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Jul 11, 2009
I have an a problem with the touchpad which basically stops gestures from working such as scrolling.
It only happens though when i view youtube videos in fullscreen or any flash video, the problems sorts it self out after a few minutes but it is very annoying.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.
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Apr 28, 2013
My Dell Studio 1555 won't start anymore. When I want to turn it on, I get a beeping signal (2 beeps) and nothing happens. I tried all possible troubleshooting tips from the dell website (disconnecting all power and hold power button, reconnect to power, checked battery with the button on the battery, all fine, can't get into bios because computer doesn't start at all) but nothing works. Recently I also checked if the motherboard is connected properly and there is no issue either.
I also purchased a new dell adapter because my old one was a little bit damaged. The adapter is like the old one, and it's originally dell and the correct one for the studio 1555 so it can't be the adapter. Laptop also doesn't start when the battery is not in and it's only connected to the power.
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Jul 26, 2009
I'm looking for a notebook, the two things that are most important to me are screen size and performance. My computer usage is mainly websurfing, photos, music, IM'ing, that kinda stuff. I'm a huge multi-tasker, somehow I always end up with 1000 windows and programs open, I need a computer that can deal with that. I don't think I've ever played a game on a computer, so gaming is a complete non-issue.
I live a pretty mobile life, hence my desire for a laptop. I'm drawn towards computers with asthetically pleasing features ie funky colours, light-up keyboards, etc. I know their functionality is limited, just what I like.
I found this one, [url]
it's refurb which is fine by me, I don't know much about computer numbers (I'm trying to learn as fast as I can) but this one seems to be up my alley, I really dig the red too, plus the half price from OEM. Others I've looked at are the alienware m17 and the dell XPS 1730, although it doesn't look like Dell is selling that from their canadian site anymore.
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Oct 1, 2009
I decided to redo another thread about Windows XP Pro 32-bit drivers that will work with the Studio 1737 Laptop. These drivers may work with the 1735, 1555, and 1535 lines as well (except for the Chipset).
Please note the components of the system I purchased. (Below) If you have any of the same components, then you're good to go. I'll post other drivers as well that I find along the way in this journey of getting the Studio line to function properly on Windows XP Pro 32-bit.
My Studio 1737 main components purchased in Sept, 2009.
Intel Core 2 Duo P7350, 2.0GHz, 1066Mhz, 3M L2 Cache
512MB ATI Mobility Radeon HD 3650
Intel 5100 Wireless-N (1x2) Half Mini-Card
Broadcom ethernet
Creative Sound Blaster X-Fi MB (the particular Creative software I have will not install on XP, but the IDT Audio drivers are needed)
Back-lit Keyboard (no application for this in XP. Just press the FN and RIGHT arrow)
Also, I'd like to add these observations.
1. Touch Pad (black plate above the keypad) -- The Volume, Pause, Stop, Eject controls work, but the Volume Up and Down ONSCREEN Diagram doesn't appear. BUT IT DOES WORK, JUST KEEP TAPPING THE VOLUME BUTTONS, and you'll notice the Volume fluctuates.
2. For Battery and Power Screen brightness to be the same... Press FN and the UP/Down Key. Then unplug Power cord, and repeat for the brightness to be the same when unplugged.
3. For Back Lit Keyboard to work...Press FN and the RIGHT ARROW. Repeat this action to dim, and turn off.
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Jan 21, 2009
I searched on the site for an answer but did not find anything so I am creating this thread.
I know there is a lot out there about XP on the 1737 and driver issues and such..most of which seems not insurmountable.
I am concerned about this ATA/AHCI thing...in the bios for the SATA hard drives.
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Apr 18, 2009
Picked up one at Futureshop in Toronto. Originally I wanted to go directly through Dell so I can upgrade to the 7200rpm sata harddrive, and possibly WLED display. In the end I couldn't want to wait x weeks for it to arrive (for work reasons).
Overall impression, very happy!
-I chose this mainly for the keyboard. Very simple english-only keyboard, with hardly any multi-functions on one key. No crazy labels and colors, just plain jane. Loved how all needed working keys are included like pgup/pgdn/home/end/del/backspace/etc... I find it infuriating on other laptops when any of these keys are missing, combined, too small, etc. Love the seperate numpad.
-Yes, the keyboard is 'flexy' but I don't think it warrants the amount heat ppl are giving it. I kind of like it flexy actually. Maybe they are on to something in terms of tactility or useability.
-Biggest disappointment: no backlit keyboard included !!!!! Was a shocker to me which I only discovered 5 hours later at night. If you order directly from Dell in Canada, do you get a backlit keyboard? Is there anyway this can be added or upgraded?
-Yes, it does have an eSata port! Some people have said only the 15" Studio version does does.
-Love the power and find-network buttons on either side of the display hinges. They got a rubbery touch and the placement makes sense.
-I am pretty sure I got a regular CCFL LCD with this, as Futureshop doesn't have the option to upgrade to WLED or RGB LED backlighting. I'll say I'm very happy with it, and my at home I am going to connect to a CRT anyways, which I can do colour correcting work on when I need to. I think I spent too much time worrying about upgrading the display when the regular CCFL LCD is fine.
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Apr 17, 2009
I ran several system checking software suites which showed errors in the hardware configuration because the motherboard is only capable of supporting a FSB of 800MHz.
Does anyone have a similar issue or can provide an explanation about this?..
I know the memory is 800MHz but I expected this deluxe CPU to be supported by the motherboard and run at 1066MHZ...
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