Dell Latitude E5540 :: Zoom And Rotate Not Working On ALPS Touchpad
Nov 30, 2014
I have a Dell E5540 laptop and the touchpad is working fine, except that it won't zoom or rotate. All other gestures work as they should - scrolling, three finger-gestures, ...: no problem. But no zooming or rotating.
Both options are of course enabled in the Dell Touchpad settings. I have removed the touchpad from the device manager and reinstalled it with the most recent drivers, but to no avail.
I think it's a software problem since scrolling with two fingers works without a problem?
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Jul 22, 2014
Dell Latitude E5540 keyboard and touchpad freeze. Sometimes when pressing Enter the keyboard and touchpad freeze but the laptop keep processing, so I need to restart my notebook to have the keyboard back....
Specs:
8GB DDR3
500GB HDD
Windows 7 Pro x64, even with the preinstalled Ubonto have the same issue.
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Dec 6, 2014
I have had the following computer for a few days after purchasing from the Dell online store, Latitude E5540. The WiFi was having trouble connecting anywhere except close to my router, but recently the laptop is saying that a driver or hardware problem is detected in the Intel Dual Band Wireless-Ac 7260, and that Windows has stopped the device due to a problem (Code 43). The drivers are up to date, and connecting using an ethernet cable and checking for new updates tell me the drivers are up to date.
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Nov 13, 2009
I have a Dell studio 1737 64-bit laptop upgraded to windows 7. I start my computer and the only thing not working is the mouse pointer. The pointer works but, the zoom and scroll doesn't. I downloaded the latest driver version 7.101.102.224 went to device manager and says the device is working, no conflicts. I went to msconfig and it's listed as one of the start up programs. And, yet the zoom and scroll is not working. I made sure I installed the 64-bit version. I opened the file and clicked on the Apoint file and a install window popped up and, I clicked on yes and, now the zoom and scroll works. When I restart my computer it doesn't show up in the system tray and the zoom and scroll doesn't work. Is the Dell touch pad and Alps pointing device 2 different programs that both have to run at start up and, if so how do I get the Alps pointing device to run at start up?
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Jan 17, 2015
I have the latest Bios update and the laptop seems to suffer from wanting to boot properly on 1st attempt. Sometimes it will take up to 10 tries before it boots up.
Symptoms: Dell logs goes half and the machine freezes, sometimes it will just be stuck on the logo and not boot at all.
A brand new laptop with this problem is REALLY frustrating. I guess I have to log a call with them to get them to fix it?
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Jan 8, 2015
I have been running in to an issue lately with a Latitude E5540 laptop.
The specs are:
Intel i5 cpu @ 1.9 ghz
4 gb RAM
x32 Windows 7
In my device manager it says that I have an unknown device and there is the warning symbol next to it. When I go to update the drivers it says that it can't find any drivers (I am connected to the Internet). I looked at the hardware ID and noticed that it was APCISMO8810, I then proceeded to research the driver, which I found was the ST Microelectronics Free Fall Sensor Driver. I also know what it's primary function is.
The issue I keep running in to is that I have uninstalled the driver, and tried to re-install the driver from the Dell downloads. However halfway through the process the install wizard tells me that the most recently updated driver from dells site is older than the driver I currently have installed. (even though it says there is no driver installed)
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May 6, 2014
I regularly find that, with a single keystroke, my brand new Dell Latitude e5540 laptop randommly produces 2 spaces (most often) and double letters (sommewhat less often than the doubled spaces, but consistently and predictably). The faster I type, the more oftenn the errors occur... I have found it to be an issue of how hard I strike the keys. The keys controlled by my dominant right hand are most often affected whereas those controlled by my pinkie fingers NEVER have been affected.
I amm only one of many employees at my place of work who all are experiencing the same problemm. I have asked repeatedly for Dell to let me know the extent of this problem and whether they have a recall of this model (which, as far as I can tell, is pervasive with this particular mmodel). My persistent questions have never been answered by Dell, despite numerous contacts with 3 different agents.
P.S. If you notice double letters where there should be single letters or extra spaces in this e-mail and this post scrippt, please read on for the reasonn: I am using the brand new Dell Latitude e5540 computer our school system recently purchased to write this e-mail. I have simmply givven up editing my typing... you're getting the spontaneous errors caused by this computer so you can see for yourself and hopefully to motivate Dell to fix the problemm soonner, rather than latter.
IMPORTANTLY, if you are having similar problems with YOUR BRAND NEW Dell Latitude e5540 laptop you specifically will NOT have tthese problems if you use an external keyboard... it only occurs with the laptop's built in keyboard) PLEASE send me your servvice tag (S/N) nummber from the bottom of your Delll LLatitude e5540 computer and I will include your commputer in my conntact with Delll about this problem. (It is a problemm of this particular model... I have never experiennced this before with any other computer).
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Apr 28, 2010
Best Touchpad/Trackstick Driver Solution for Dell Laptops with Non-Multitouch ALPS
I think it's pretty clear that Dell's ALPS drivers for Windows 7 suck ......
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Oct 10, 2008
I just installed it again (first time didn't work!) and it works now on my M1530.. and I must say its pretty awesome.. touchpad feels better than before, the scrolling functions are working fine and also the left vertical zoom in and zoom out settings.
[url]
^ Link to the driver in the above post.
Considering many XPS users are using this new driver, here is the link (same as the one in my initial post above, but posting the link here again so that people can get it right away) this is not to mean a repeat post from me..
New TouchPad Driver > [url]
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Oct 12, 2014
Recently bought a dell inspiron 11 and after completing the latest windows update the autorotate function does not work at all. I am still able to rotate the screen using the cntl alt arrow keys, however I miss the convenience of the auto rotate. Also the keyboard is not disable until totally being flipped into tablet position. All drivers and components show to be working in the device manager. I have looked into all of the video settings and auto rotate is not listed as n option. Again, I noticed the problem after I did the latest windows update.
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Oct 11, 2009
I went on dells website and couldn't find the studio 14z drivers.
I heard the studio 14z supports multitouch. Also it has the same touchpad as my toshiba. Currently I'm using a dell driver for my touchpad.
But I would like multitouch, so I hope to find the studio 14z driver.
Or any other dell driver that supports multitouch and is for the alps touchpad.
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Jul 16, 2009
Does anyone know what the most modern DELL system is that has the best Alps driver support for features such as tapping and scrolling?
The drivers I have for my Alps touchpad from another manufacturer do not have any support for things such as Browser back-button or continuous scrolling (by leaving your finger at the edge of the touchpad after moving across it).
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Sep 18, 2009
I have found out that the touch pad surface extends further than it should. I have a habit on leaning on my elbow,
when I have my laptop on my legs I put my elbow on the palm rests. I found out quickly though that if I lean on it I end up doing a multi touch zoom,
to start off with I thought my system was just being rubbish but then I tested it again and it worked fine after I took my elbow off.
This must mean that the touch surface extends further than the edge of the "touchpad",
I just wonder how far it actually goes and whether we could make use of it .
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Oct 5, 2014
While typing on a browser, my screen zooms in and out periodically, and I'm sure it's because I'm accidentally touching something. How do I disable this? I've tried going into mouse/touchpad settings but there isn't any option about changing the zoom.
I use Windows 8.1 and have an HP Notebook 15.
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Mar 8, 2009
My touch pad driver recently stopped working the other day. I had not noticed because I always use my VX Nano, but I was out of the house with the laptop for once and had no pointing device when I booted up.
I re-downloaded the Synaptics driver that I had installed previously, but it didn't work. I had to install the Dell driver to get it to work, but on install I noticed it saying it was an Alps, not a Synaptics.
What gives with this? I even remember seeing other posts on here saying to forgo the Dell driver when installing windows and to use the Synaptics driver............................
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Aug 18, 2009
My dell has an Alps touchpad and I noticed that the busy cursor from vista freezes. Is there a way to get it to animate?
This is the cursor in case you don't know what I'm talking about:
http://img268.imageshack.us/img268/7...tcomanddji.jpg
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Sep 17, 2009
I recently bought an Inspiron 1545 and absolutely cannot stand not being able to 2-finger scroll. The "side pad" function works poorly at best, and is so undependable that I am resorted to using a mouse whenever possible.
How on earth can I get my Inspiron 1545 with an Alps touchpad to have 2 finger scrolling similar to Mac systems? Is it even possible?
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Nov 10, 2009
I'm looking for a decent Alps Touchpad Windows 7 X86 Driver.
I installed the 7.102.101.224 available in the 1737 download page but it doesn't work fine...
I tried the latest Synaptics but it doesn't work at all...
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May 17, 2014
I have 13" thinkpad yoga that will not auto rotate in any mode, this macine is new and the auto rotate function has never worked.
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Dec 18, 2011
I bought a E520. I am not liking the touchpad on this thing. It hangs up and does not respond a lot of times.
The biggest thing that irks me is that my screen will zoom in and out when I run my finger along the touchpad or when tapping it. I know you can use the "pinch" with two fingers to zoom in and out but mine will zoom with just a tap of one finger.
How to disable the zoom feature. There must be a way in settings to turn that off. I just want the touchpad to work normally, as in move the cursor around.. thats it, nothing more.
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Oct 12, 2008
I have been looking to make my alps pad better and with some info i found on here i was able to do just that. now i have "back/forward" slide gestures and circle scrolling, in firefox! this will also enables alot more things.
first of all thanks to fonduekid for letting us know of the new drivers.
and to SpotMe for the regedit info.
to start off go HERE, and download that driver.
Install, restart.
after windows restarts run regedit
look for "HKEY_LOCAL_MACHINESOFTWAREAlpsAPoint"
with in that folder look for "UseCustomGUI"
double click and change the value data to "0"
close regedit
open mouse properties and you will have all the features unlocked. circle scrolling are within the dell tab and the back/forward is under gestures tab.
Unfortunately Alps still will not recognize Firefox. To be able to use the "back and forward" slide gesture you will have to go here and download a firefox addon called nightly tester tools.
once installed, with in firefox go to tools>addons and click on options for Nightly tester tools.
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Mar 12, 2013
I recently installed Windows 8, and I am trying to get the latest Dell drivers for Windows 8. I can download the Alps_Touchpad_W8_X02_A01_Setup-CXWXW_ZPE driver, but when running the exe it fails to extract the files. All I get is in the extracted C:DellDriversCXWXW folder is a Version.txt file. There is a popup that then asks if I would like to run in compatibility mode, but doing that does not work either. Also, running as administrator does not work.
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Apr 7, 2014
My touchpad works with the recommended Dell Alps Touchpad driver installed. It seems clear that this driver (apoint.exe) is only required for gesture control of the Touchpad, and this is my problem.
I start my laptop (Windows 7 Pro 64 bit) and use auto login. The laptop is quickly ready to use. I open firefox or other programs, but I can't scroll with the touchpad. The apoint.exe hasn't started faster than I have, and the gesture controls are not recognised when I use them. When I wait a few seconds, the driver is then active, and the gesture controls work.
This is highly annoying ! I don't have many programs running at start up (I've just done a clean Windows 7 install). My anti virus software does take some time to come up, but its not excessive.
How can I increase the priority of the touchpad driver apoint.exe which I can see in msconfig ? It needs to be up and running fast.
Is it possible to somehow set a group policy in Windows 7, so that this program is running before login is allowed ?
I've tried the recommended Dell driver, and also tried a later version which I found via searching on the Dell web site. Both drivers work fine, but they both take too long to load.
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May 11, 2014
I'm experiencing this problem especially with Internet Explorer 11. I've disabled the zoom feature inside the control panel of synaptics, but very often when I scroll with two fingers the webpage is zoomed.
The strange thing is that the zoom value inside IE doesn't change! In fact if I refresh the page, it comes back at its original zoom aspect.
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May 6, 2010
I just bought an E6410 tonight, thanks to a 30% off coupon I found.
All of a sudden, however, I'm doubting my purchase - specifically because this machine uses an Alps touchpad, whereas the Vostro 3300 I was going to buy (before I found this coupon) uses a Synaptics touchpad.
The last time I had a machine with an Alps pad was in 2004 with my Latitude D600, and that thing sucked. I mean, it was an atrocious piece of hardware.
So what's the verdict on the hardware in the new E64x machines? Is it painful to use? I found a thread talking about using different OEM drivers to improve the responsiveness of the device - is this still necessary?
Just curious to see what current owners think about this. I still don't understand why Dell's been so dead-set on using Alps hardware since the D-series. My old C600 had a Synaptics trackpad, and I loved that thing.
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Mar 5, 2014
i can use the touch pad to move around but edge swipes don't work so i cant change from app to app and i cannot function zooming using the touch pad or scrolling either ?
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Apr 5, 2013
I cannot get me touch pad to work? Had to replace hard drive, but wouldn't think that would anything to do with the touch pad working?
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Nov 13, 2014
all of a sudden my touch pad stopped working?
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Jan 12, 2015
My Inspiron 13 7000 2-in-1 laptop, after having the screen and hinges replaced due to other problems (ghost touches), now won't auto rotate the screen when in tablet mode. The keyboard is also functional when the screen is pushed back past 90 degrees, so when the keyboard is on my laptop but the screen is facing me. This doesn't happen in true tablet mode however.I've tried reinstalling all of the up-to-date drivers; chipset, BIOS, along with the ST Microelectronics 3-Axis Digital Accelerometer Driver.
There are a number of issues I can highlight that stop this from working;
1) in device manager there is no entry for ST Microelectronics 3-Axis Digital Accelerometer Driver, nor Accelerometer or anything I presume makes this function work. There is a Sensors collection, but nothing in there I think is it,. There is also no 'Unknown' device listed.
2) I should see PopUp_DM.exe in the running services and in the startup selection of programs. This is nowhere to be seen.
3) I don't appear to have a "Sensors" applet
4) when I choose 'Normal Startup' in msconfig & then reboot, it goes back to the bottom option, Selective startup. Is this something I need to do via the Dell BIOS Advanced Options?
Other than doing a full restore, which I loathe to do again as already prompted by Dell previous to this issue, what can I do? A bit worried that when Dell replaced my screen they didn't refit or include the accelerometer!
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Jun 18, 2014
i am using HP Pavilion G6 core i 3, my touch pad is working properly but the cursor lock option on touch pad is not working.when i double click on top left corner to lock the cursor nothing is happening..
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