HP Pavilion 15-243cl Lockups :: After Automatic Windows 8.1 Update Get Black Screen After Welcome Page?
Sep 1, 2014
recently installed an automatic update to windows 8.1. Now I get a black screen after the welcome page. I can load task manager and get to the internet. tried to get to safe mode at startup with f8 but several attempts were unsuccessful. I updated my graphics driver from AMD today and same black screen appears. I also restored sytem to an earlier date using the HP utility with same results - black screen after welcome page.
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Aug 26, 2014
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
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Oct 21, 2014
I'm stuck in the (windows8) HP pavillion's automatic repair loop and I need to know the safest rest/ way to fix this.
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Feb 6, 2015
i have a 2 day old laptop Aspire E1 with windows 7 wont start after welcome page screen stays black until i push ctrl alt del and then the task manager will start and i kill two procsess that say RUN ONCE then windows GO HEAD and start up and run fine .what is wrong .
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Mar 24, 2013
Pavilion dv6 won't start up - black screen
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Sep 30, 2014
I have a HP Pavilion dv6 that won't start up-- black screen and I've tried a hard reset and that didn't work. It does beep If I take the memory out. But the fan, the wireles, mute, and caps lock lights are the only thing that work.
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Dec 28, 2009
I'm having problems with my laptop (HP Pavilion dv4 1428dx) the last thing I did was put it to sleep, then cameback and tried to wake it up but it would not start up. All the lights are on, but the screen is black and the only thing I hear is the fan moving. The caps lock and num lock keys have a blinking light, not really sure what that means. The power LED is on, the battery LED is on, but the hard drive LED is not on.
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Sep 29, 2013
I have a HP pavilion G6 which worked fine for like half a year. Today i wanted to startup my laptop, but it seems to be stuck on a black screen (with my cursor appeared) after the HP loading screen. Sometimes at the startup it says "preparing automatic restore", but results after loading at the same black screen.I tried to solve this problem with the following things:
1. Hard reset (turn off everything, hold power button 30 seconds, turn on everything and startup etc.)
2. Replacing RAM. Someone at the forum said this worked, but it didn't.
3. Tried taking off all USB devices such as mouse, DC adapter etc. and started up but didn't work.
A month ago i tried doing a factory reset, but my laptop seemed to be stuck on the same black screen.
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Jun 25, 2014
I have an HP Pavilion g6-2293sa Notebook PC, which updated itself automatically last week and as a result the keybard stopped working completely.
I reset the PC to an earlier time point but this did not work. HP's support topics suggested uninstalling my keyboard river, which I did, and then downloading 'original drivers' - but this does not come up as an option on the download page. Likewise, there is no available update under the Driver - Keyboard, Mouse, and Input Devices link.
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Oct 12, 2014
The laptop was running hot. I cleaned the dust from the fan area. The battery is bad. I checked the volts on the charger which was 43v - bought a new charger that's 18.5 v. I wiped the ram and started with one and moved to different positions. I now have a black screen with the cap lock key blinking blue non-stop and the f12 key led light is constantly on orange. What I should try next and what does the cap lock led blinking without stopping means - is that a code or have a significance?
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Aug 9, 2014
Hp pavilion dv7-6c64nr entertainment PCCore i7Windows7After i switch on its has black screen, caps lock blinking 3 times, function key f12 wifi signal on. But the machine always running (I can hear the sound).
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Nov 13, 2014
I have a HP Pavilion dv6-6154tx laptop. My current version of BIOS installed is Hewlett-Packard F.1B, 05/10/11.I wanted to check if my BIOS is up to date, and if there was a newer version of BIOS available.
So I went to the HP Support page for laptops (URL...) and chose Pavilion Notebooks > Models dv4000 to dv6999 > dv6000 Entertainment Notebook PC series > Matching products outside the United States.
But alas, I could not find my laptop's model listed there. There's dv6150tx and then it jumps to dv6161ea, but no dv6154tx. Is there any other way I can update my laptop's BIOS?
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Dec 4, 2014
My mums computer has ended up in a Black screen "Preparing automatic repair" loop and therefore will not boot :(
None of the repair options work from the boot options etc, so I need the OEM win 8.0 installation disk, so that I can at least boot to safe mode and maybe correct from there once out of the boot loop.
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Nov 3, 2012
i bought a pavilion G6-2230sa with windows 8 last week It has downloaded automatically the latest updates today and is hanging at 13% every time Message - Configuring windows updates - 13% complete - do not turn off your computer It's been doing this for hours to day and occasionally restarts and starts all over again. How do i get it to complete or stop trying?
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Oct 20, 2013
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
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Aug 9, 2014
i've frequantly had this problem , when i start my laptop ( hp pavilion 15n021se ) on the lock screen when i'm going to click to enter my password , just after moving mouse cruser i get the blue screen saying that the error is " invalid process attachment attempt "
i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver
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Nov 12, 2013
I keep getting blue screens complaining about igdpmd64.sys x00000050. I noticed on the day that I suddenly started getting blue screens Windows installed a bunch of windows 7 x64 updates. Does the recent windows updates can cause this?
At times I cannot even reboot normally when it occurs. I have had to restore to a previous version.
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Jan 2, 2015
My screen gets black when I start windows 7 on my Hp Paviliom Dm1 Notebook. Also I connected my pc to an external monitor through VGA cable and then I can see the windows operating system in the external monitor . I did a start-up test and then I got these results:
Memory Test: Passed
Smart check: Passed
Short dst: Passed
Optimized DST: Software Error
Battery test: Primary Passed Secondary - NOT Installed
PCI Device check: Passed.-----------------------------------------------------------------------
Start-up Test: Passed
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Nov 22, 2012
I am having HP Pavilion DV6 6140Tx . Installed Windows 8 Enterprise Edition and updated drivers using drivers for Windows 7 64x from HP site
The problem is that, when i shutdown my laptop, it doesnt shutsdown, it turns off the screen, but not the processor, fan, touchpad, the light and fan movement is ON and it never shuts down. Then I have forcibly press n hold the Power button to shut it down !
It also has a delayed Startup issue! But Restart function just works fine..!
I don't graphics drivers installed on the system - its AMD ATI RADEON 6700M HD - no compatible drivers available !
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Jun 5, 2014
I have the HP- Pavilion g7 Notebook and have not had any problems until I was getting a Blue Screen of death after an update of Skype got on my computer. I had to do a system recovery several times until I found out this is a problem apparently caused by skype, now skype wants to update again and windows7 doesn't like it at all, the machine crashes again. Last resort, I downloaded an older verson of skype which works fine but in the long run doesn't solve the problem. If there is a fix what is it, I have not gotten any suggestions from skype, to get this resolved. The only thing I hear it might be related to some driver that has not been updated. What can I do?
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Jan 22, 2015
I recently got my x360, used it for about a month, go to turn it on, boots up fine then I log in, and it goes to a black screen with the cursor, can't do anything except ctrl alt delete, then task manager, nothing is running, it's just a blank, black screenI've restarted it multiple times with no luck, and is becoming very bothersome.
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Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
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Oct 17, 2013
I purchased an HP g62 notebook 2/12yrs ago I have not used it for almost a year. Problem it is having at first it was not charging properly I would get a message about battery being low and may need to be replaced I continued using it like that for like a month then one day I went to start it up this is what I got' blank screen,caps lock bli king 6 times then blink another 3 times then 6 times then 3 times repeated while the internet button is orange. The fan runs the CD opens, I just replaced the battery and new charger.
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Aug 28, 2014
After I enter password screen goes black
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Dec 17, 2014
The laptop has been working okay until today just get a black screen after logging in. I can hit Ctrl alt del but nothing happens
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Nov 10, 2013
I have a problem with my HP Pavilion 15 Notebook PC, model 15-e055st, which I purchased two months ago with Windows 8 pre-installed. I susequently upgraded the operating system to Windows 8.1 and all seemed to work OK. I then used the HP Support Assistant to do some important updates, which included the BIOS and other software. Following the HP update the computer would not Shut Down or Sleep, but Restart worked OK. When I attempt to Shut Down or Sleep, the screen goes black but the power light and the wifi light on the keyboard remain on and the fan is still operating. The machine will not recover from this situation without me first doing a hard reset by keeping the power button pressed for about five seconds.
I trıed restoring the software to the condition prior to the HP update but the problem still existed. Two days ago I refreshed the computer, which rolled the operating system back from Windows 8.1 to Windows 8.0 but the Shut Down/Sleep problem is still there.
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Aug 4, 2014
My HP notebook G7 was doing windows update on monday night it was on all night but in the morning when i checked it had an all blue screen that says HP and a circle that indicates it is loading but nothing else. it stayed like that all tuesday i am guessing it froze. i have tried restarting the computer with the power button but i get the same screen again. i have take out the battery also and the same thing happened.
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Oct 19, 2014
I have a compaq v3010 us laptop that hangs on a black screen with a blue square asking me for a password and i do not know it. I need the bios password for it to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
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Jan 8, 2009
This what I installed to my HPDV4T 1020us
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My computer shutoff and when I turned it back on, the screen stays black.
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