Dell Latitude E5550 :: Enabling Bitlocker - Makes Shutdown Request Sleep Instead
Dec 3, 2014
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
I have a problem changing my BIOS settings after installing win8.1 and enabling bitlocker. I wanted to reformat the partition it was on, so I wiped it with gparted and now all settings in bios are greyed out and I cannot change anything. What can I do to be able to edit my BIOS?
I also have linux installed on my computer if I could do anything from there.
I've enrolled my fingerprints via the Windows 8.1 PC user settings app.
When I logon to my PC it provides the usual password box to type my password, but if I swipe the fingerprint reader nothing happens. I've registered four fingers, none of them work.
Are there some other settings I need to change to enable use of the fingerprint reader?
I see the biometric device in device manager, and registering fingerprints is no problem, it's just during logon that it's not working.
I'm attempting to enable BitLocker on a Latitude E7440 running Windows 8.1. The system is in UEFI mode with Secure Boot enabled, so I'd like to use Secure Boot for integrity validation. I have the appropriate GPO set, but if I try to enable the TPM protector, I get the following warning event in the BitLocker-API management event log:
BitLocker cannot use Secure Boot for integrity because the expected TCG Log entry for variable 'SecureBoot' is missing or invalid.
This is immediately followed by:
BitLocker determined that the TCG log is invalid for use of Secure Boot. The filtered TCG log for PCR[7] is included in this event.
The system therefore ends up configured with a regular platform validation profile instead of using Secure Boot. Is this a problem with the firmware on the Atmel TPM on the system, or is it something else?
I have an XT3 with the built-in webcam. When I use the tablet in portrait mode, the webcam image stays oriented for landscape mode. Can we get a driver update to correct the image rotation when using the webcam in portrait mode?
Recently upgraded my Dell XPS 13 L321X BIOS to ver 8. Since then, whenever I close the lid and put the laptop to sleep for several hours, the processor seems to come and the bottom frame is very hot. When the lid is opened the screen remains blank and doesn't wake from sleep mode. The only recourse is to do a hard shutdown with the power button and then restart. The laptop then reboots to the black trouble shooting screen, or select the normal windows boot. I've since tried to update all the drivers, but still no luck. It continues to run hot and refuses to start after placing the laptop in the sleep mode.
First of all my M1330 has been serving me quite well lately. I've only had it for about 6 months, but the only problems I've had were the computer getting hot.
As of last night, when I pressed the power button to go into sleep mode (I always do this before I go to bed),
it would pop up a BSOD, and then restart my computer, and pop up a black screen asking if I wanted to reboot in safe mode or not
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
I cannot get the Y2P to shutdown or sleep. When I try to shut down it powers off but after about 2 seconds it turns itself back on and boots up. Same thing happens when I try to sleep.I've tried pretty much everything I could find online including the following:
-Turn off wake on lan on the network adapter -Turn off auto restart on windows errors -Updated bios -Updated drivers -Disabled all non microsoft services -Factory reset of the OS
Went through every device in device manager and turned off "Allow this device to wake the computer"powercfg /lastwake (shows nothing).Shutting down isn't a huge deal as holding down the power button will eventually turn it off. But not being able to sleep the laptop when I close the lid is a deal breaker as the battery constantly drains.
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
I have 130W(model DA130PE1-00) dell orginal PSU and dell e6540.
When i plug in PSU into my notebook, then i turn it on, and after windows loads, it starting to make strange noise. after it warm up to 30 deegres of celsius, it stops making it
I have noticed that loudness of the noise is inversly proportional to load and temperature. When PSU is cold and notebook is idling - it makes the strange noise. When PSU cold and noteboot is under moderate load - it stops making it. When PSU is warm (about 30 deegres of celsius) and is idling - i need to PSU at front of my ear.
The noise seems to coming from AC connector's side (Where PSU have connector for AC cable). PSU doesn't make this noise when i put it off from notebook.
Why PSU does make such noise? Why it is inversly proportional to temperature and load ? This is dangerous to me and my notebook ?
Exactly it looks like:
1. I turn on my notebook under AC, the PSU is making "click sound" till it become warmer.
2. After that there is buzzing sound, that is not as loud as clicking (i have to put ear at front of my PSU), and the buzzing sound is inversly proportional to load of the PSU.
I just recently purchased this ultrabook and I have noticed that the sleep and shutdown functions are not operating as expected. Restart works just fine.
Description of Problem: When attempting to put computer to sleep, the screen goes black, but the system remains on (lights on keyboard on, fan still running). I am unable to recover from this state unless I do a hard power off (holding down power button) or wait 5 minutes, at which point the computer simply shuts off. This sort of... defeats the purpose of "sleep." Haha.Same thing occurs when I shutdown the notebook - screen goes blank, lights and fan stay on, and unless I power off by force, laptop stays in vegetative state for five minutes and then shuts down on its own.In both cases, I am unable to recover from the black screen. No response from the computer, regardless of key combo (Ctrl + Alt + Delete, etc.)
Steps Taken to Attempt Solving: The laptop came with BIOS version Insyde F.09, so I updated the BIOS version to F.13. Didn't fix the problemI went into the BIOS and reset everything to the default settings. Still hasn't solved the problem.I found another thread which the user had the exact same problem as me, but on a different model notebook. I tried using their solution to roll back the BIOS. However, it still didn't fix the problem. [URL] .....
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
I've had my E6510 for about 2 months and I am having trouble with a spontaneous shutdown and reboot. There are no errors in the shutdown and the system reboots automatically within a few seconds of shutdown. I'm also experiencing trouble with system freezes. This latter problem may be fixed by an updated bios (as mentioned in another thread), but the shutdown and reboot is about to drive me crazy.
There is no rhyme or reason for it. I had it shutdown once when I pulled out a flashdrive one time, but the other times this was not an issue. Today I was typing an email message when it simply shutdown and rebooted.
It does not seem to be getting hot, but I need to check the LCD as mentioned in another thread.
I should mention this is 64-bit with 8MB RAM, running Windows 7.
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
My work gave me a new Latitude E6400. They replaced Vista with XP so I don't know if that is a possible cause, but whenever I try to put the computer to sleep (whether stand by or even hybernate), it freezes. You can see that it is preparing to stand by, locks up, never powers down, and can't get out of it. I have to hold the power button down and force a shut down.
I've been over the power management options, updated and reviewed the Bios, but am not sure where to go next. Is it a driver issue? I would hate to have to try and replace/update each and every one.
If I leave the power connected to the laptop while its in sleep mode - after a couple of hours, the fan turns on and goes into high speed and the unit will not come out of sleep mode.
When I try to move this laptop around or bump it just right it suddenly goes to sleep. When I say bump it I mean like having it on your lap and moving around to get comfortable will cause it to do this. Sometimes when you move it from your lap to a table it will just go to sleep.
I have removed and reseated the battery several times, no change.
I have run the online diagnostics, no issues found.
We have purchased and deployed a number of Latitude E7440's and E7240's and we are running into an issue with some of the E7240's. When waking from sleep while on battery power, the machine will start to wake, the display will come back and I can move the cursor but within a second or two, the cursor will freeze and the machine will become totally unresponsive. This doesn't happen on AC. I've set the power plan to 1 minute and tested over and over again and it is reproducible every time. The only way to recover from it is to power off the machine via the power button and restart it.
Right now this is happening on the original end-user's machine and 1 other deployed E7240 we were able to get back and test. I have a couple of other E7240's deployed and I have an email out to the end users to bring them in so we can check them too.
I've upgraded the BIOS from A09 to A13. I've tried switching wireless control from Intel to Windows. I've updated to the latest drivers on the Dell support site.
Machines are i7, 256GB SSD with 8GB RAM running Windows 7(64) Enterprise
I would like very much for the USB ports (or at least one of them) to stay on when the computer is in sleep. I travel frequently and hotel rooms have limited power and I would like to keep my mobile phone plugged into the laptop. I've seen you answer a few questions on USB limitations and settings...
My new Lattitude laptop powers back on (sort of) when in either sleep or hibernate modes, but I have to power off in order to get the computer to start. Usually happens after a few hours of being in either mode. Does it have something to do with power management?
My D630 wakes up in he middle of the night fo apperantly no reason at all. The only program that is running is Outlook Express or maybe nothing at all.
Windows is password protcted so only the log on page comes up but it will download Emai messeges. How can I keep this D630 from waking up on it's own.
When will there be a BIOS update to fix the UEFI/Bitlocker issue? The TPM won't pass the keys to Windows when UEFI mode is on. An X220 owner has this issue as well: [URL] ....
I recently received X240 and new X1 Carbon (Gen2) laptops with the 256GB eDrive and am working to set up Bitlocker using Windows 8.1.
On the X240, I followed the steps in another posting here and successfully got hardware AES working (by manually installing chipset on newly installed OS, then installed everything except RST and Bitlocker worked with the eDrive).
Following the same process on the new X1 Carbon, however, I only am able to use software encryption and can't figure out what to do to use the eDrive feature.
Is there a process to follow on the new X1 Carbon Gen 2?
i have a sony vaio notebook with the os vista home premium.
It came with only one partition which i am plannig to resize to add another couple.
My question is the following, if in the future i will want to recover my computer, using the recovery tool, will i lose all the new partitions and the data included in them or it will only revert the windows partition? (at the moment there is only a C: partition, where windows is installed)
