Dell :: Shutdown Hangs With BIOS A15 On Latitude E6400
Sep 4, 2009
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description
When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
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Mar 18, 2013
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
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Jan 27, 2015
Back before Xmas, I had to reinstall the os so at the same time I changed the password for the hard disk that is set in the bios, before installing the os.
Problem is after the OS had installed and said it was shutting down to reboot, it never shut down properly so after 5-10mins I pushed the power button to force it to shut down.
Switched it back on, typed in the new hard disk password and it wouldnt accept it. Tried again but no success so tried the old hard disk password but even that didnt work. Anyway I've locked the hard disk now, not updated the bios or anything but wondered if there is anything I can do or Dell can do to unlock it?
Its an E6400 with the finger print scanner (can post the tag number) , I know its old laptop but still got all the receipts and everything to prove its not nicked and owned by the original owner.
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Mar 17, 2013
I have almost applied all methods. I have checked bluetooth is enabled in the bios settings. And also I applied the method of services.msc in command prompt.
I pressed Fn + F2 during installation but bluetooth option is not going to be on. I do not think why it is giving that problem. I have uninstalled the drivers now.
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Dec 7, 2008
And if so, shut down completely, put to sleep or hibernate, etc?
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Apr 1, 2013
I have 2 Dell Latitude E6320 laptop that is given by a friend, he mentioned that both laptops has been constantly hanging everytime he restart the device.
The OS for 1st laptop is Win 7 Pro SP1 and the other one is Win XP Pro SP3.
Every time i restart the laptops it will hang in the next 7 or 10 minutes. I still can move the cursor around but i can't open task manager, or any files.
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Mar 7, 2009
Just got a new E6400 and even before VISTA had fully loaded 1st time, it had bluescreened and showed a minidump with errorcode 9F = DRIVER_POWER_STATE_FAILURE.
Error occurs very often when going to sleep mode, and sometimes when doing reboot or shutdown.
Computer then hangs for 5-10-15 minutes before rebooting and showing the VISTA error report. Now, 2 days after 1st power on, I've had probably 10 BSOD's during sleep / restart / poweroff operations .....
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Sep 28, 2009
I have the Dell Latitude D820, and my problem is this...............
When I go to Start>Shutdown
It goes through the motions as in it's shutting down.
But then it will stay on the Wallpaper image, with no Icons and it will just stay on till I hold down the power button.
I want to be able to go to Start>Shutdown
So it will shut down all by its self, so I don't have to hold down the power button!
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Jan 28, 2013
I have a problem in my inspiron mini 1012,it Hangs and wont pass BIOS loading.. i have tried to press f2 it can but it takes long time to pass and went in bios menu after any minutes its hangs again..and i tey to press f12 to use another boot option, but it can not pass...
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Sep 8, 2010
I've had my E6510 for about 2 months and I am having trouble with a spontaneous shutdown and reboot. There are no errors in the shutdown and the system reboots automatically within a few seconds of shutdown. I'm also experiencing trouble with system freezes. This latter problem may be fixed by an updated bios (as mentioned in another thread), but the shutdown and reboot is about to drive me crazy.
There is no rhyme or reason for it. I had it shutdown once when I pulled out a flashdrive one time, but the other times this was not an issue. Today I was typing an email message when it simply shutdown and rebooted.
It does not seem to be getting hot, but I need to check the LCD as mentioned in another thread.
I should mention this is 64-bit with 8MB RAM, running Windows 7.
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Mar 13, 2012
About half the time I boot up my laptop the bios hangs and I have to hard-reboot it to get it to work. Is there anything I can do?
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Jun 19, 2009
The price of 2nd user Latitude D630's seems to be holding up quite well in the UK. Does this indicate that it is still a popular machine and favoured over the E6400?
I briefly checked out an E6400 the other day and for a choice between machines of approximately similar spec I would opt for the D630 rather than the newer E6400.
I would be interested in opinions from users who have experience with both models.
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Dec 8, 2014
today have appeared AFS2 force shutdown after i had updated bios from A10 to A12.
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Aug 3, 2009
i've successfuly flashed my 4810t to bios 1.10, 1.20 and 1.22.. but yesterday i tried to get to 1.23, it installed ok in windows and restarted... now it wont go past the "press f2 to enter"... i press f2 and nothing... after a few keypresses it starts to make a sound... oh and the leafy button works here...
is there anything i can do? or i must use the warranty?
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Dec 3, 2014
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
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Nov 20, 2014
Recently upgraded my Dell XPS 13 L321X BIOS to ver 8. Since then, whenever I close the lid and put the laptop to sleep for several hours, the processor seems to come and the bottom frame is very hot. When the lid is opened the screen remains blank and doesn't wake from sleep mode. The only recourse is to do a hard shutdown with the power button and then restart. The laptop then reboots to the black trouble shooting screen, or select the normal windows boot. I've since tried to update all the drivers, but still no luck. It continues to run hot and refuses to start after placing the laptop in the sleep mode.
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Oct 19, 2014
I have a compaq v3010 us  laptop that  hangs  on a black screen with a blue  square asking me for a password and i do not know it. I need  the bios password for it  to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
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Oct 29, 2008
I am wondering whether or not the E6400 has the Latitude-On feature or can be configured as such.
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Oct 18, 2008
I'm pretty new to Dell notebook world. I was always told that Dell has a stinky customer service and their image wasn't that good around spot but care sharing whats good and bad about dell in general?
1- In the LCD option, it says touchscreen. Does that mean I can somewhat use this laptop like a tablet? ( Without the ability to twist the screen of course..)
2-Never knew whtas the different between 1dimms and 2dimms in RAM....
3-Compare Geforce 9400gs with the Mobile Intel® Graphics Media Accelerator X4500HD With PC-Card. Plus, what do they mean by "PC-Card" or "EXpress card" ?
4-Does Dell notebook actually give us 64bits windows or they're all 32bits unless they mention the option of 64bits?
5-Whats the difference between the normal e6400 model and the ATG model? Simply more durability +weight?
6- Whats an encrypted HDD or a ruggedized HDD?
7- I'll be using the notebook for design purpose. Such as photoshop, flash, illustrator or such. I'll be using 2-3 program at once with several picture/projet +internet + music. If my specs are 2.26ghz or 2.4ghz + 4gb ram + intel HD4500HD, will this notebook handle it?.............................
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Feb 17, 2009
Its a certified refurb; it has everything i want at a great price:
-- Latitude E6400 Laptop: Intel Core 2 Duo P9500 (2.53GHz, 6M L2 Cache, 1066MHz FSB)
-- 14.1 inch UltraSharp WXGA+ (1440x900) LED Display
-- Back-lit Keyboard
-- Genuine Windows Vista Business
-- Brushed Metal Black
-- 24X CD RW/DVD Combo Drive
-- 2 GB DDR2 SDRAM 800MHz (1 DIMMs)
-- 90W AC Adapter
-- 9 Cell Primary Battery
-- 125V Power Cord
-- Mobile Intel Graphics Media Accelerator 4500MHD With Express Card
-- 250 GB Free Fall Sensor Hard Drive (7200 RPM)
-- Dell Wireless 1510 802.11a/g/n Draft Mini Card
-- Integrated Webcam with digital microphone
Im upgrading the RAM to 4gb, and maybe the hard drive if its too loud. I got the integrated GPU on purpose so it runs cooler and quieter and has better battery life (I don't play games). Ill try for a new version of vista too. Im happy i got the p9500, that was probably the only one left that was a decent price,
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Sep 10, 2009
I have a simple question: is the E6400 able to use the 8 GB of RAM fully? I have read some threads here about chipset limitations etc.
Could those of you with the E6400 and 8 GB of RAM quickly check whether your 8 GB are fully usable by the system?
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Jan 21, 2010
I'll be able to order my new E6400 soon, as follows:
CPU: Intel P9700 2.8GHz
GPU: nVIDIA Quadro NVS 160M / ExpressCard
HDD: (whatever is cheapest) I'll replace with a Scorpio Black or Blue (see question 5)
MEM: (whatever is cheapest) I'll replace with 2x2GB of Corsair DDR2-800
WI-FI: (whatever is cheapest) I'll replace with an AR9280 half miniPCIe card
LCD: WXGA+ (1440x900) LED-backlit
- Backlit keyboard, Bluetooth module, 6-cell battery
Keep in mind that I won't be running Windows on this machine, but instead, Linux (Arch Linux x64).
Questions:
1) Is the nVIDIA Quadro NVS 160M enough to run Compiz-Fusion smoothly?
I previously ran Compiz-Fusion with an Intel GMA X3100 integrated GPU and was underwhelmed. Everything worked, but the animations were pretty herky-jerky, most of the time. Aero animations under Windows 7 were similarly not very smooth. I'm hoping for more with the nVIDIA Quadro (I read one report that Aero with an E6400/nVIDIA wasn't very smooth).
2) How bad *really* is the touchpad?
I've heard reports that the touchpad is imprecise and laggy, but I've also heard from people who say they haven't had any issues. Is this a "hit or miss" situation with the hardware, or is it due simply to what people are used to? Or has this been fixed?
3) How durable is the lid/screen?
I've heard reports that "the E6400 is well-built and durable ... except for the display," with no real elaboration. Is there any truth to this? Bending, flexing, etc.? Screen distortions if pressure is applied to the back? Does it seem strong? Feel strong?
4) Does the "brushed-metal" on the back of lid look good in person? Or does it look cheap, fake, tacky, etc ... ?
5) Can I replace the hard-drive?
I heard from one owner that the hard-drives used in the E6400 use a non-standard SATA layout, and thus aftermarket hard-drives cannot be installed. That seemed like it would be a very stupid thing for Dell to do ... but I thought I'd ask.
6) After time (6-12 months), does the display start to wobble when open?
I had an Acer Aspire 4720Z (I know, cheap quality) whose display would wobble when open. At the top of the screen, probably about 1/2" to 3/4" of wobble. The Dell Inspiron 1521 I'm using now does the same thing ... very annoying. Does the E6400 exhibit anything like this even AFTER extended ownership? Say 6 months to a year or more?
7) Is the audio bad?
I've heard from a few people that the audio is simply horrid, even through headphones. I've also heard that disabling PC Spk has fixed it for some people ... is this an outdated issue that has been fixed by Dell?
8) Is there anything else I should know?
If there's anything else that I need to know, I'd love to hear it.
Sorry for so many questions, but this will be a big purchase.
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Jan 23, 2009
After reading this thread: E Module Bay 2.5" drive.
about the possibility of a second hdd in the Latitude E Series I wonder if it is possible to use Raid0 with E6400 as mentioned in the manual.
Looking after it in the Bios I can't find any Raid Modus for SATA-Operation.
Any ideas???
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May 8, 2009
I have been reading about people getting so many hours out of their E6400. I have the 9 cell battery and running the screen on the lowest setting, Bluetooth off and wifi on im getting close to 6 and a half hours of battery life. Is this normal....
I heard about doing a clean install, what does this do, and what benefits would i be achieving by doing this?..
Is there anything else i can do to get a little more juice out of the battery when i need it? I plan to have wifi on most of the time when it is being used. Basic web-surfing and Microsoft word...
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Jan 11, 2009
I am trying Windows 7 on my Latitude E6400, and I am having two a little issue for the system.
First issue is despite enabling advance performance for the drive under Device manager, Windows 7 gives me score or 2.0, than in Vista the score is significantly higher in the 5.0 range. My HDD is the Hitachi 5400RPM 160GB.
Second issue is, I don't know what I missed when installing the drivers/software, but I don't have the on-screen volume control. But the ambient light sensor, brightness level and keyboard backlit mode, does appear.
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Dec 9, 2009
Does anyone know if approx. 75-80 processes normal for the Latitude E6400 with Dell ControlPoint installed?
I can't believe it's that much--if it is the case.
Also, should I install the Vista 64-bit chipset driver? I see Dell doesn't have one for Windows 7 64.
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Jan 23, 2009
I'm looking for a sleeve that is protective but not particularly bulky.
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Oct 1, 2009
I am looking for a new notebook and I can't decide wether to buy the XPS 16 or the Latitude E6400.
I will need the notebook for both university (web browsing, office) and leisure purposes (watching movies, tv, listening to music).
I need a solidly built notebook as I travel every few weeks.
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Jan 5, 2009
I just got a E6400 from outlet (well it will be here around the 17th). It has a Dell 1397 802.11B/G Wireless Mini Card but I want to get a wireless-n card.
Are there 3 antennas in the laptop still that would allow an upgrade to a Intel wifi 5300 card (assuming it can be found outside of the customization page)?
Is there anywhere cheaper than dell to buy the wireless-n part for the E6400? Dell only has the 5100 for $59.99 and haven't seen the 5300 in parts.
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