Dell Latitude E6510 :: Spontaneous Shutdown And Reboot?
Sep 8, 2010
I've had my E6510 for about 2 months and I am having trouble with a spontaneous shutdown and reboot. There are no errors in the shutdown and the system reboots automatically within a few seconds of shutdown. I'm also experiencing trouble with system freezes. This latter problem may be fixed by an updated bios (as mentioned in another thread), but the shutdown and reboot is about to drive me crazy.
There is no rhyme or reason for it. I had it shutdown once when I pulled out a flashdrive one time, but the other times this was not an issue. Today I was typing an email message when it simply shutdown and rebooted.
It does not seem to be getting hot, but I need to check the LCD as mentioned in another thread.
I should mention this is 64-bit with 8MB RAM, running Windows 7.
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Nov 19, 2014
I got to admit that I got this Laptop for quite a while now but it is still bothering me that it reboots automatically after shutdown when power cord is plugged in. Without the power cord it works as it should.....
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May 3, 2010
I received a Studio 1558 with spec in my signature last Tuesday. Its screen just went crazy (changing colors, vertical screen, all sorts of things) on Friday and Dell offered me a new system replacement. I bought the system with Dell Preferred Account and also purchased extended warranty on Wednesday (right after I received the laptop) using my debit card.
I said go ahead and the rep in Philippines told me that she would process the new system dispatch on Monday, which is tomorrow. Now I'm thinking I would not want Studio 15 for durability issue, especially because of the screen failure in 3 days of opening the box. I loved virtually everything of the laptop initially but I feel like I should get a Latitude.
Question 1
So, I'll talk to Customer Services first thing tomorrow in the morning and return my Studio. Since I used DPA, I haven't paid anything for the system itself - this probably won't be a problem for refund. But how about warranty? Am I going to get that refunded to my debit card account as soon as I return the laptop?
I configured Latitude E6510 as follows:
Core i5 520, 4GB @ 1333, 250GB @ 7200rpm, FHD 1920x1080, NVS 3100M, backlit keyboard, advanced-N 6200, no bluetooth, no webcam, no DVD burner, 3yr basic mail-in service warranty.
I also decided to just get Windows Vista Basic 32 bit. They are charging US$109 more for Win7 Pro x64, but I'll be able to download it for free using my school's MSDN Academic Alliance program .....
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Dec 27, 2014
I have a Dell Latitude E6510 that I bought new in 2010. Its only 4 years old, but the HDD I believe is failing as I got this message when I did a Pre-Boot Assessment:
Error Code: 0146
Message Error Code: 2000-0146
My machine did not come with Windows 7 Disks. Is there a way I can backup the Windows OS so that I can get Disks to install on the new HDD I purchase? Or do I have to buy another Windows 7 license?
I have the Windows 7 Repair Disk. Would this get me going to install Windows 7 on a new HDD? I have my original Windows 7 OS License and Dell Backup and Recovery is installed on my machine. I used The Dell Recovery Tool to make a backup media on an external HDD and this is the file structure that was copied:
Boot
Dell
Sources
bootmgr
Are any of these files the Windows 7 OS or how do I get copies?
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Nov 26, 2014
on my E6510 I did install 8gb ram but windows 7 32 bit recognizes only 4GB. I'm thinking of switching to the 64-bit version of Windows 7 Professional, but I have doubts about the license key and the drivers. First, when changing from 32-bit to 64-bit, the current license is valid? If it is not, can I get a valid license from my actual? Finally, the drivers, are all supported? There is an image of Windows 7 Professional 64-bit (eg iso) downloadable from the Dell site with all the drivers and applications for my laptop?
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Jan 25, 2015
I was given a nice E6510 that doesn't boot. I've taken it apart and tested the memory, all the connections, reseated the processor (yes I used arctic silver) and it never gets past the 'one time boot menu', the diagnostic boot freezes but I CAN get to the very complex BIOS version A16.
So, I bought a new MOBO thinking that would solve the boot issue but it hasn't-it's doing exactly the same thing. may indicate the problem-Dell calls this an "OPTION ROM", may be 'unseated' or the system board is bad.
What is "Option ROM" and how can it be reseated? Are there any other things I can do in BIOS to change this? I also replaced the SATA CDROM and the hard drive, and I know the USB port works okay but nothing will boot from them.
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Oct 21, 2014
I keep running into a problem with windows not loading after installing new RAM. I am currently using the original 4GB (2 x 2GB) it came with and I am wanting to go with 8GB (2 x 4GB). I am using the recommended Crucial RAM and I have checked the BIOS which recognizes the new memory. The BIOS is up to date running A16 version. I have not been able to find any settings that would be inhibiting it from running. I have noticed that the currently installed RAM runs a 1067mhz even though it is rated at 1333mhz. As far as I can tell there is no memory remapping feature for the BIOS which does not make sense.
Here is a snap shot of what I have:
Operating System
System Model
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)Install Language: English (United States)System Locale: English (United States)Installed: 9/29/2014 3:01:57 PMBoot Mode: BIOS (Secure Boot not supported)
[Code] .....
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Apr 9, 2011
I'm using laptop Latitude E 6510 with video card nVidida NVS 3100m. I have external monitor - HP LP2465, which I use when I'm working home.
Working of office jobs, I saw, that laptop become warm. I cheked the temperatures (Everest Ultimate, vers.4.50) and I saw, that video card is relatively worm - after several minutes temperatures of video card is about 130 F and soon reach up to 140-150 F. Then temperature stay in this limits.
I would like to know if such temperatures are normal. I bought cooling laptop pad, but it doesn't make real difference.
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Apr 16, 2013
I have been trying to get to the system setup menu by pressing the F2 key at startup and the boot menu by pressing the F12 key at startup. Neither key works. The notebook proceeds into Windows startup (I am running Win 7 Pro 32-bit). How can I get to the system setup menu and the boot menu on this notebook?
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Sep 17, 2012
What causes this message when I boot my Latitude E6510 laptop?
ERROR "The reader is not installed on this machine. To install reader, press any key to restart your computer and run the reader installer. If the reader is installed on this pc, please check if the reader is installed on an encrypted hard drive.....Press any button to continue"....
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Apr 6, 2010
Latitude E6500 and Precision M4400 were basically the same machine, the differences being the M4400's (obviously) different aesthetic on the lid, the more powerful GPU options, and a handful of other tweaks that I don't really remember the specifics of.
From what I can tell, the situation looks to be about the same this time around with the 15.6" Latitude E6510 vs. the 15.6" Precision M4500.
The Precision offers beefier GPU options and a 1600x900 sRGB LED display option, but I want the lower-power WLED 1080p display anyway so that's no loss
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Feb 28, 2013
We have a user that has had a Latitude E6510 for 16 months. During this time, she has had A LOT of blue screens of death. We have tried numerous attempts to troubleshoot and fix. The Event Viewer doesn't show anything abnormal prior to the crashes.
Once I can get my hands on the laptop for a decent amount of time, I plan on running the Dell online diagnostic tool but I think we've tried that before. I am posting this in an attempt to see if any others out there have had the same problem with their E6510 crashing and have come up with a fix on your own.
I TRIED to do searches to find potential answers but the I kept getting "Error retrieving documents." no matter what I used as a search value from E6510 to Latitude to Blue Screen.
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Feb 10, 2013
I have a Latitude e6510 display port. The graphics card that came with the laptop is Nvidia NVS 3100M.
My display port does not output. External screen just says <No video signal>
The Nvidia control panel can also not see any other monitors.
I have tried this with multiple displays. I have updated to the latest drivers for everything including Nvidia.I ran the scan system for driver updates utility from Dell.
How do I get the display port to start outputting. Is there some special driver that is needed?
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Oct 6, 2013
When I installed Windows 8.1 (from the MSDN developer site) on My Latitude E6510 it has an unknown device called Broadcom USH. A Windows 7 driver would probably work, but I don't know what that device does, so I don't know which driver to try and install. I think it's for the BCM5880 chip. What does that do?
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Jan 21, 2011
I received a Dell Latitude E6510, Windows 7, Bought January 2011
Problem: My text cursor jumps randomly around when I'm typing
I take care where i put my fingers: no resultI have the last drivers DELL_MULTI-TOUCH-TOUCHPAD_A06_R281462.exeI deactivated the touchpad: no result
I have 2 other Dell (Inspiron and Precision M65): This problem never occurred....
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Mar 8, 2013
I have a Dell Latitude E6510. I recently bought an off-brand replacement battery to replace my two year old battery that came with the laptop. The new one is a 12 cell battery whereas the old one is a 6 cell battery. I put the battery in just fine and it booted up perfectly. Its weird because on the bottom right of the monitor, it says there is no battery detected and yet I am able to run my laptop without having the power cord plugged in. I have uninstalled the battery drivers and that did not fix it. I am currently letting my battery die in hopes that will fix it.
This is the link to the battery I bought.
[URL]
Also, upon plugging the new battery in, no matter what I do, whether it be charge it with the power cord or let it run off the battery, the battery icon on the hardware of my computer blinks yellow/orange 4 times and then blue once and keeps repeating that.
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Dec 5, 2010
New Latitude E6510 running Win7 Pro 64 bit. Periodically the laptop will boot with a red X through the speaker icon in the tray. Placing the mouse cursor over the speaker icon displays a message something like "No audio device is installed. A cold boot does not correct the problem. Shutting down, disconnecting the power supply, removing the battery then restarting has corrected the problem so far.
I assume this is a hardware problem.
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Mar 18, 2013
the enter key on my windows 7 latitude E6510 is broken and i am unable to pass the resume loader screen by clicking enter. I tried cleaning underneath my keyboard with no luck.
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Dec 21, 2014
Installed replacement hard drive in Latitude E6510. Ordered same drive as originally installed from Dell. When I try to install OS on new drive I get the "No Boot Device Found" error. When I enter set up the HDD and DVD drive are shown as installed. I changed the boot sequence to have the DVD run as first boot device.
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Mar 17, 2013
i turned off my dell E5410 laptop during an update on friday and now it will not start up.i have tried repair but it will not repair.i also cannot restore as it does not let me into windows.
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Jan 22, 2015
I tried upgrading my Latitude's RAM using a 2MB chip first in the rear slot, and Win 7 didn't read any additional RAM (showing only 1GB). So I moved the 2MB chip to the MB under the keyboard and now it won't reboot. I tried to put the original RAM chips back in their respective slots (each 1MB RAM) but it still won't boot.
I guess I can't update the BIOS if it won't boot.
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Oct 2, 2014
I have a user with a v515 printer connected by USB cable to a Latitude 5530 laptop. He's running Windows 7 32-bit.
His printer will print one document, and that comes out fine, but it won't print anything else until he reboots the computer. The second document goes into the queue and says "printing" but nothing happens. I tried restarting the print spooler, uninstalling and reinstalling the software and updating the firmware but nothing has worked.
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Nov 13, 2014
My work computer will flicker, go blank/black and sometimes I can tap on the battery or the hard drive and it will come back. Sometimes (more times than not) it will require a total reboot. Lately it won't even load. It will load the Dell screen then it says Starting Windows the logo comes on then it goes black. It still loads and everything but I can't see anything. I've replaced the hard drive so I know it's not that. I've loaded the computer in safe mode and I have NO problems with it when it's in safe mode, only when it boots normal. I tried the FN+Power but nothing happened when I tried that the numberlock LED is the only one that stays lit, the others didn't start flashing or anything
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Oct 24, 2011
I have a Latitude E6510 that will not start. When pressing the power button, the power light goes on for about 5 seconds and then turns off. I also notice the battery light flashes a few times when re-connecting the AC adapter.
Removed the battery, held in the power button 30 seconds, but still not working.
We have had this laptop about 6 months. About a month ago, it exhibited this problem. After talking to Dell Support, they recommended a system board replacement. The laptop was sent in and the board was replaced. When I got it back and tried to start it for the first time, it did the same thing. I then pressed the Latitude "ON" button, and the laptop started.
Now it is doing the same thing, and I find it hard to believe that another system board is bad. I am suspicious about this "ON" feature, that maybe the laptop is "stuck" or something trying to get into the "ON" mode. Or maybe it is just trying to get into "ON" mode.
I am not sure what the "ON" feature does, but I have noticed a few other posts on the internet of users having the exact same problem. Again--I find it hard to believe a second system board could be bad.
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Sep 28, 2009
I have the Dell Latitude D820, and my problem is this...............
When I go to Start>Shutdown
It goes through the motions as in it's shutting down.
But then it will stay on the Wallpaper image, with no Icons and it will just stay on till I hold down the power button.
I want to be able to go to Start>Shutdown
So it will shut down all by its self, so I don't have to hold down the power button!
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Sep 4, 2009
I upgraded to BIOS A15 when it came out and since then I have had a problem that I never had before. I have now downgraded to BIOS A14 and the problem is gone.
Problem description
When rebooting or shutting down Windows XP the shutdown process hanged. I think it only occurred when the computer was docked in the docking station. I have the advanced docking station with serial port, parallel port etc.
After I upgraded to A15 I noticed that the parallel port and serial port got listed the safe remove dialog box. With A14 and before they are not listed.
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Dec 8, 2014
today have appeared AFS2 force shutdown after i had updated bios from A10 to A12.
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Dec 3, 2014
I'm starting customising my new Latitude E5550 laptop.
After turning on Bitlocker I noticed that when I shut down the laptop, it goes to sleep. Even if I logoff first then request a shutdown it still just goes to sleep. I can request a restart which does work - it restarts, but a shutdown still makes it go to sleep. I can hold the power button to force it off. Doing that or when requesting a restart, the laptop starts back up but I find that the laptop goes into Flight mode. The Flight mode symbol is visible even before you logon.
I turned off Bitlocker, and the problem has gone away. Is there a solution for this?
Should I use the Dell DDP Encryption product instead?
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Mar 18, 2013
My E6400 Atg has been shutting down on me at least once a day. I don't do any graphics, but I usually have a large text file open with about 6 pictures in it and I stream pandora constantly.
Usually it is when I have a pop up accessing a remote database. It hangs up then poof. Screen goes black. When I hit power it starts to open, but then hard shuts down. When I feel the vent fan it is hot. Not super hot, but hotter than I think it should be.
I have the system set for high power usage with the cpu fan set to active cooling. I have the processor set to minumum processor speed 50% max 100%.
I have 4 gb ram, T9900 processor and a SSD hardrive.
It was doing this last year, but only when I had it on a soft surface that restricted airflow. Even then it was just slowing down drastically and would resolve itself once I took off my lap or what ever soft surface it was on.
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