Dell XPS 15z :: Shutdown Without Warning - Will Not Turn On
May 10, 2014
I was using my Dell XPS 15z when it turned off (didn't shut down). The system made a click noise and then it was gone; it will not power on. I get no battery lights and I get nothing when pressing the power button. I verified the AC adapter is working. When I plug the AC power in the wall socket, the light comes on; however, when I connect the Ac to the laptop the power light goes out on the AC adapter. The system was not hot, no burning smells. There appears to be substantial number of XPS systems experiencing the same failure. I have tried a second AC adapter and no joy. I have read most of Dell's responses to this same issue. The fell its a motherboard failiure. Has Dell issued a recall for XPS 15Z since this is a known issue?Â
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
I had a bunch of problems getting Dell to refund my money for a laptop I returned. I purchased a $1700+ Dell Studio 17 laptop using my company’s Employee Purchase Program on 1/13/2009 using my debit card.
I was very unhappy with its sound (totally unacceptable) and when after multiple attempts to remedy the situation failed I decided to return the laptop for a refund. Which I did on 2/6/2009.
When I was notified that the unit had arrived at Dell I called to find out when I could expect my refund and was notified that they would “credit my account quickly".
I told them that was a problem because the account that I ordered it on (my debit card) had to be canceled because it was suspected that it was compromised so the account they would try and credit no longer existed. I was told “no problem” we will issue you a check and it should be delivered in 5-7 working days .....
i really like the way NBR team reviews verious things and users post their thoughts and experiencs.
my issue is with my dell studio 1535 which has 4gb ram, 8100 intel c2duo and 250 gb hdd (wd). i bought it on august last year. so there is only 3 months left on warranty.
the hdd recently giving problem. in win vista a yellow icon blinking in the system tray showing a msg "a hard drive in the system showing that it may fail". i chk in linux if the msg is really need to be resolved, i get this .....
I have a dell 1749 with I7 and the ATI graphics card and loved it till today when I applied the recommended A04 version bios update. It stopped at 69 out of 70 in the install process for over an hour and then I had a brick!
Dell have agreed to replace the unit as it is less than a month old and totally fried, it wont even get to the dell logo stage which means you can't revert to the previous bios.
It may have been that it was already faulty but I would be very wary of updating the bios at this time.
I have an Inspiron N5010, roughly two and a half years old. It's been a pretty good computer. It would never crash unless it overheated, and to solve that I soon bought a cooler. I've never really had too much a crashing problem, besides an odd crash here or there when, I'm assuming the problem is, a number of programs running large processes and taking up a vast amount of RAM, and even then it usually is quite warm.Â
Lately I've not used the computer as much as I used to say, over the summer, but I'm still on it often. Normally I have a few tabs of Chrome open, and sometimes iTunes will be running as well. There's not usually anything more than that. However, my computer has randomly started to crash. Out of complete nowhere, with no warning whatsoever, the computer stops working and just... shuts down, as if it were overheating or something. At first I thought it had been due to charge, or had simply died on me, but when I plugged it back in both times it's done it now, I learn the battery has been probably a little under 100% when it crashed. The battery is quite new, received no sooner than November of last year.
The computer, when it crashes, is not warm at all either. Perhaps a little from where my hands were, but never warm enough to think it overheated. In the past three weeks, it's crashed twice. I know that sounds a bit little, but both times very little was actually being done. When it comes to school and projects and whatnot, when the workload really gets heavy (and it will!), I'm concerned it might start crashing more and more, or not be able to handle a heavy workload.
My laptop will randomly turn off. I don't think that it is overheating because sometimes it just shuts off like 1 minutes after i turn it on. I don't feel any heat coming from the fan or anything. When it turns off it doesn't go through the shutdown process it just turns off. Iv'e tried a factory reset and a complete virus/malware scan.Â
today I bricked my new 1645 when I was examing the BIOS for the 1647. The BIOS release 1647_A00.exe released this month automatically begins flashing on an 1645
and does not seem to check compatibility or confirm with the user before it updates.
The BIOS is completely incompatible with the 1645 to say the least, so be very careful if you download it on to a non-1647 system.
Dell is building a new system due to this really sad event. Rip XPS 1645 - December 5th 2009.
I am working on a Dell Inspiron 1501 laptop. At first the laptop displayed a message when first turned on "Warning: the battery cannot be identified This system will be unable to charge this battery.
Press any key to continue." I googled this warning and some recommended that the BIOS be upgraded. After the BIOS was upgraded the warning message did indeed go away.
But Windows XP still does not recognize this battery, and shows the laptop to be running on AC power even when the power adapter is not plugged in. Also, the charge light on the laptop does not light when the power adapter is plugged .....
*UPDATE* The design is on the inside aswell. See pictures below.
I just wanted to give everybody a headsup that may be thinking about purchasing a Dell laptop and choosing the black chainlink color.
A little backstory:
I'm starting college at the end of the month, and was looking at getting a laptop for my classes. I really liked the Studio 15, read quite a bit of reviews and finally built it all online and got it ordered.
What I DIDN'T know was that the color option, Black Chainlink, was actually a design .....
On Start, I receive a message: Warning: The battery cannot be identified. The system will be unable to charge this battery. Press any key to continue.
When I continue, everything seems to be ok; the battery charges normally. The warning appears on every Start. This started recently possibly after I installed Norton 360 Premier security package.
Can I continue ignoring it or does it really have a message for me. The laptop is an Inspiron 1501 and is slightly under 2 years old.
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
I am getting a "Critical Battery Warning" on boot up at the user account login page. My Battery is fully charged. Does not occur when the A/C adapter is connected.
I've read this can be caused by the "Reserve Battery" being old. Computer is from 2006.
if you own a dell studio xps 1340 and either subscribe to computrace lojack for laptops, or it came bundled with your computer , you might want to know that either the bios agent in this computer is either missing or actually broken.
when activating computrace in the bios, it is actually doing nothing.
some time ago i upgraded to wirdows vista utiltmate from home premium . this is when my laptop stopped contacting the monitoring center for 30 days.
i reinstalled computrace and started contacting the center.
when i called absolute.com for support. they informed me that although the m1330 has the bios agent, they say that the xps 1340 is not on thier list of supported machines.
i opened up my dell xps 1340 and put in a spare sata drive and wiped it, and used the windows vista cd that came with the computer and installed vista .....
My laptop is unable to start up fully. I press the start up power on button and the computer loads the Dell Intel screen and sometimes makes it to the microsoft start up screen. I end up recieving a warning of the battery cannot be identified and this system will be unable to charge this battery. strike F1 to continue, F2 to run the setup utility, Press F5 to run onboard diagnostics.
I have had the laptop and the same battery for almost 5 years. the batery life has been degrading over the last couple years and was to the point of only having 20 minutes of life. I left my laptop in the car for a couple days when it was very cold. I brought the laptop in to back it up onto my external hard drive and notced in the lower right hand corner that the laptop was charging yet their was a red X displaying near the battery. The latop shuts down if i disconnect the power supply.
The problem i have is when i power on the laptop i get a warning saying Hit F1Â Critical battery warning .
So i hit F1. Then get the option to hit F1 to continue or F2 to enter setup as battery cannot be identified.
So i hit F2 Â so in the bios i see not battery and it says NO charger detected.
Now my problem is the battery is totally flat if i pull the PSU the system dies . I have changes the power jack as i read the could give trouble.Â
What I could do next as other than this my machine is perfect. Just a note i also have two spare batterys one 6 cell and one 9 cell and still neither charge
i got my new hdx and i decided to buy a game for it as well. I popped in warhammer:dawn of war 2 and it played well on mostly ultra-high settings. however the machine gets HOT after playing for about and hour. i also experienced this while playing crysis. it could have something to do with my cpu running at 45w but idk. anyways so i continued to play a little more warhammer and then i started seeing artifacts on my screen. before i knew it my screen was unviewable as the artifacts took over. I thought i was buring up my gpu so i quickly logged out of the game. my screen was still artifact filled so i turned off the computer and rebooted. everything seems to be fine till this moment and i think im very lucky. now i have my hdx raised up on all 4 corners with small business cards and i have my fan blowing at the bottom of the laptop from the right side. (This fan is blowing the same direction that the laptop fan blows). i also put my battery in front the of the fan so that would kool as well. so i decided to give warhammer another shoot. i played it for 2.5 hrs straight and the computer remains cooler that i expected. the battery too is way cooler. i would say my cheap cooling system worked after all.
I've tried to collect all the info I can. Please add as you seem fit.
Recently returned a dell 1745 due to bad fan control. While idling the fan would rew up to max each 3-5 minutes easily detectable by speedfan (see the last link). The core temperatures would slowly ("") increase to around 38 degrees when the fan starts at horrendous pace for ~10-15 seconds and cool the cores to sub-30 degrees and the whole show starts again. This is a showstopper and noone should really by these products.
It is as though the cpu fan only has two paces. Silent and Noisy. There shoudl of course be some kind of gradient in the fan speeds at different temepratures but his has not been implemented though very easy for BIOS coders to do so. The fan vigorously tries to cool the cpu to 30 degrees each time it hits ~40 degress - we're talking intel cpus that could easily go to 60-70 degrees without fuzz.
While idling any laptop should keep a constant temperature - the current lineup of inspirons and studios (at least 1564, 1745, 1747 an 1749) cannot achieve this and unleashes fan hell very often.
Untill fixed (which dell seems very reluctant to) don't buy dell. It's simply not worth it.
This have nothing to do with throtteling. And don't even get me started on doing something "cpu intensive" like browing.
I'll be using the computer and all of the sudden it turns off, it doesn't log off or say it's shutting down, I mean it literally loses all power. Then I try to restart the computer and you can hear the machine start to come on but then it dies again. I've tried charging it, I took the battery out and put it back in, etc. I'm just not sure what the problem is. I've only had the laptop for 1 year and 3 months and a few weeks before the year warranty expired the computer started to say that the battery life was coming to an end and so Dell had to send me a replacement battery. I've tried leaving the computer alone for days at a time and still nothing and of course it's no longer under warranty so I can't even call Dell without getting charged.
It has occurred to me that there's an issue with either my Dell Inspiron 3520 Laptop Computer or my Windows 8.1/Windows 8 OS. Occasionally, running the computer (sometimes when it's overheating or just when unplugging the laptop), the computer just crashes, i.e. Screen goes black, power light and HDD light stays on for a about 2 seconds before powering off. No blue screen, no warning, no updates. There's was no reason for it to go off, but it did. It's frustrating because:
1.) When I'm working/playing a game/hosting a multi-player server, the computer tends to crash in the middle of it causing my work to go to waste.
2.) I believe it will damage my laptop and cause further problems in the future
I've researched a bit about this issue before and people have said that it's due to overheating, but I have proven that this is not the case for me as I have placed my PC beside a fan where it kept a steady temperature of about 50-65 Degrees Celsius and I've still faced the issue.
"warning The battery cannot be identified. This system will be unable to charge this battery press any key to continue"
I did search the Internet and this forum but have not find any workable solution. My latop came with BIOS version 2.1.0 A07, tried to refresh the BIOS with the same version, and higher versions all the way to version A15 but no luck.
The battery does hold charge and the message disappear if I remove the battery and bootup with the AC adapter alone.
I just picked up 2 HP g60-507dx laptops at Best Buy yesterday for $197.00 before tax (1 for me and 1 for the wife). I stood in line for 8+ hours in the cold with some friends and had a blast doing it. I'm really glad I got in line at 8pm the night before. I was the 9th person in line and the last person to get the laptop door buster deal.... and man was the door buster deal really slick this year. I've never bought a full laptop for under 500.00 before, and having 2 laptops with Windows 7 for 197.00 each was just too good to pass up. Even a license for Windows 7 alone costs over 120.00 so in reality you get a slick new system for roughly next to nothing.
Anyway back to the review! Last time I did a review it was for my Acer Aspire 5672 series 4 years ago - Link, and I'm happy to say that my old laptop is still going strong with Windows 7. The reason for this new purchase was because I was looking for something to take to work or on trips that I wouldn't be distraught over if I left it in a cab or it was damaged / broken / etc. That and a netbook just wasn't my style (too small, etc.)
when trying to install the latest version of Flip4Mac i've got a warning saying that the program modified or need access to kernel or what not.... then ask for password.
i forgot the exact wording.
- what does the warning says/means? - why does the warning comes up? this is the only program with this warning, even techtool program doesnt do this. - anyone else get this? - is it ok to okay it?
i install it (ok it). no ill effect. but i would hate if flip4mac is changing the kernel like a haxies program or antivirus program. the old flip4mac doesnt do this.
I have a x201 cto using 64bits Win 7. The wireless adapter is intel advanced-N 6200. However, I found my wireless always turn off suddenly and I can not turn it on anymore (even using Fn+F5) until reboot.
I installed drivers for GeForce and Nvidia, but when i try to play e.g . Battelfield 4 then laptop use only one graphic card (GeForce 755). How could i turn on second card during the game ??
I finally got around to taking the stickers off of the palmrest on my Z11, and I was left with a lot of goo.
I was too lazy to pick up "goo gone" cleaner so I just rubbed off the sticker goo with my thumb.
Problem is, it left a "carbon footstep" of where the sticker goo was which, no matter how hard I try, I can't clean.
If I look at it at a certain angle, I can see a whole pattern of where I rubbed the sticker goo off. It's really really ugly and I would advise anyone getting around to it to be smart about it and buy goo gone
