so, this has happened twice. Last time I didn't now when it happened as I was not using the laptop for anything.
But just right now, I was listening to music on it and it just shutdown in the middle of all that. Nothing else being done on it.
Any ideas?
I was using my Dell XPS 15z when it turned off (didn't shut down). The system made a click noise and then it was gone; it will not power on. I get no battery lights and I get nothing when pressing the power button. I verified the AC adapter is working. When I plug the AC power in the wall socket, the light comes on; however, when I connect the Ac to the laptop the power light goes out on the AC adapter. The system was not hot, no burning smells. There appears to be substantial number of XPS systems experiencing the same failure. I have tried a second AC adapter and no joy. I have read most of Dell's responses to this same issue. The fell its a motherboard failiure. Has Dell issued a recall for XPS 15Z since this is a known issue?Â
View 11 Replies View Relatedi really like the way NBR team reviews verious things and users post their thoughts and experiencs.
my issue is with my dell studio 1535 which has 4gb ram, 8100 intel c2duo and 250 gb hdd (wd). i bought it on august last year. so there is only 3 months left on warranty.
the hdd recently giving problem. in win vista a yellow icon blinking in the system tray showing a msg "a hard drive in the system showing that it may fail". i chk in linux if the msg is really need to be resolved, i get this .....
today I bricked my new 1645 when I was examing the BIOS for the 1647. The BIOS release 1647_A00.exe released this month automatically begins flashing on an 1645
and does not seem to check compatibility or confirm with the user before it updates.
The BIOS is completely incompatible with the 1645 to say the least, so be very careful if you download it on to a non-1647 system.
Dell is building a new system due to this really sad event. Rip XPS 1645 - December 5th 2009.
if you own a dell studio xps 1340 and either subscribe to computrace lojack for laptops, or it came bundled with your computer , you might want to know that either the bios agent in this computer is either missing or actually broken.
when activating computrace in the bios, it is actually doing nothing.
some time ago i upgraded to wirdows vista utiltmate from home premium . this is when my laptop stopped contacting the monitoring center for 30 days.
i reinstalled computrace and started contacting the center.
when i called absolute.com for support. they informed me that although the m1330 has the bios agent, they say that the xps 1340 is not on thier list of supported machines.
i opened up my dell xps 1340 and put in a spare sata drive and wiped it, and used the windows vista cd that came with the computer and installed vista .....
I have a studio 1537 Â with the Ati graphics.Â
The problem i have is when i power on the laptop i get a warning saying Hit F1Â Critical battery warning .
So i hit F1. Then get the option to hit F1 to continue or F2 to enter setup as battery cannot be identified.
So i hit F2 Â so in the bios i see not battery and it says NO charger detected.
Now my problem is the battery is totally flat if i pull the PSU the system dies . I have changes the power jack as i read the could give trouble.Â
What I could do next as other than this my machine is perfect. Just a note i also have two spare batterys one 6 cell and one 9 cell and still neither charge
http://en.community.dell.com/forums/t/19315633.aspx
http://en.community.dell.com/forums/t/19313005.aspx
studio 17 fan problems
2nd description:
http://en.community.dell.com/forums/t/19321860.aspx
I've tried to collect all the info I can. Please add as you seem fit.
Recently returned a dell 1745 due to bad fan control. While idling the fan would rew up to max each 3-5 minutes easily detectable by speedfan (see the last link). The core temperatures would slowly ("") increase to around 38 degrees when the fan starts at horrendous pace for ~10-15 seconds and cool the cores to sub-30 degrees and the whole show starts again. This is a showstopper and noone should really by these products.
It is as though the cpu fan only has two paces. Silent and Noisy. There shoudl of course be some kind of gradient in the fan speeds at different temepratures but his has not been implemented though very easy for BIOS coders to do so. The fan vigorously tries to cool the cpu to 30 degrees each time it hits ~40 degress - we're talking intel cpus that could easily go to 60-70 degrees without fuzz.
While idling any laptop should keep a constant temperature - the current lineup of inspirons and studios (at least 1564, 1745, 1747 an 1749) cannot achieve this and unleashes fan hell very often.
Untill fixed (which dell seems very reluctant to) don't buy dell. It's simply not worth it.
This have nothing to do with throtteling. And don't even get me started on doing something "cpu intensive" like browing.
I'll be using the computer and all of the sudden it turns off, it doesn't log off or say it's shutting down, I mean it literally loses all power. Then I try to restart the computer and you can hear the machine start to come on but then it dies again. I've tried charging it, I took the battery out and put it back in, etc. I'm just not sure what the problem is. I've only had the laptop for 1 year and 3 months and a few weeks before the year warranty expired the computer started to say that the battery life was coming to an end and so Dell had to send me a replacement battery. I've tried leaving the computer alone for days at a time and still nothing and of course it's no longer under warranty so I can't even call Dell without getting charged.
View 10 Replies View RelatedWhile I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:
Dell Studio 15 (1558)
INTEL® CORE™ i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon™ HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel® Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee® SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is €829,36
I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).
Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?
I was wondering if anyone has had problems with their Studio 1558 orders? I ordered on 23/02 and the EDD was 09/03, but it's now been put back to the 01/04!
The only custom components I requested were the FullHD WLED screen and the backlit keyboard. I have to say I'm not very impressed!
Dell released a new BIOS for the Studio 1558 bringing it to A03.
http://support.dell.com/support/down...&fileid=373367
The fixes say enhance system stability and video quality, whatever that's supposed to mean.
Just received my Studio 15 today and it's a nice looking machine but the fan seems to run more often than I'd like. I've updated the BIOS to A03, the most current, but it doesn't seem to resolve the issue.
View 10 Replies View RelatedI got a new Dell Studio 1558 a week or so back. Ever since I got it, I feel a constant vibration to the left of the touchpad.
After doing some research and asking some questions, apparently the Seagate 7200 RPMs have this issue. I confirmed it was the HD by putting the HD to sleep and the vibration would stop.
The best solution to me seems to replace the Seagate with a WD 5400 RPM HD. I have been looking at their Scorpio Blue for this:
http://accessories.us.dell.com/sna/p...4&sku=A2436199
Will it work with the 1558? And, how do I go about setting up the laptop after replacing the HD?
I don't have any important documents that need to be transferred, but I am guessing I will have to use the Dell DVDs to setup Windows?
Thanks
my laptop 1 month ago and the webcam driver and software CD is not in the box, so if someone cud upload the webcam central for studio 1558
View 10 Replies View RelatedI received my Studio 1558 with 1080p screen the other day.
why i can only seem to choose either a full resolution of 1920 x 1080 or one much lower e.g. 1280 x 1024 with no interim options.
I've updated my drivers through the Dell site from R221539 to R257949 and now suddenly I can't open the Catalyst Control Center.
After installation it said there's a warning in the log, I checked the log and there was nothing wrong there.
Core i5 430
4GB Ram
Integrated Intel graphics
Windows 7 Home Premium 64 bit
Black chainlink finish
DVD burner
1080p monitor is a must unless you need large text. The 1080p screen is perfectly fine for all use. I thought it might be too hard to read, but actually find it to be perfect given how crisp the image is.
Build quality is good, not as good as the XPS but still decent. At work I use a Lenovo T500 that has a magnesium skeleton under the lid and it very solidly built .....
Trying to decide between the 1647 and the 1558 - obviously, the 1558 is substantially cheaper.
Common spec -i5 520m [might upgrade to the 540m]4gb DDR3 1333MHzBacklit keyboardIntel 6200 wireless500GB hard drive9-cell battery1920x1080 WLED
The differences I've noted -ATI HD 4570 vs ATI HD 46705400rpm vs 7200rpm hard drive - I've asked if that can be upgraded"Edge-to-edge" screen - how much difference does this make?Appearance of the machine, obviously
Have I missed anything? I've not found enough so far to justify the price difference.
A DVD is stuck in my dell 1558 stduio & is not ejecting. how do i remove the DVD ?
View 1 Replies View RelatedI ordered a Dell Studio 1558 on January 19, 2010.
i5-520m
4gb 1066mhz
500gb 7200rpm
ATI 4570
1080p
backlit keyboard.
I'm obviously excited about receiving it, however.... after close to a week... it's still in "pre-production."
I've called a few times. First time I was told "It could take up to 48 hours to get out of pre-production and into in-production."
Fair enough. 48 hours later it was still in pre-production, so I called back and they told me it could be a payment issue. So I called the verification department and they told me everything was 100% good to go.
Anyway, different people telling me different things, finally I landed on some honesty. A representative told me that the problem is that there is a part on back-order and so that is why it hasn't moved into production yet. I'm guessing it's the processor, what do you guys think?
Anyway, the original delivery date was projected as February 4, 2010. The guy on the phone today said that I should expect the order to be moved into production within 48 hours (I'm not so sure I believe this) and that the delivery date will probably move to February 9, 2010.
I have absolutely no problem with this, part not in stock = no problem. My issue is, different reps telling me different stories. If it comes down to waiting till February 9 and I get my laptop then, I am fine with that, but if this drags on farther, I would rather cancel my order and purchase from another company.
What do you guys think? Also, has anybody actually received their 1558 yet? What do you think of it?
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
Just got a 1558 in replacement for a 1525. I popped the back cover to install my upgraded Wifi, and add the WWAN and Bluetooth... No extra mini PCI slots for the BT or WWAN - There is a sticker that says WWAN but no connector or wires.... Since my 1525 has these options ( I did not buy the BT or WWAN card from Dell ) do i ask for another system that has these on-board? Is Dell obligated to provide one that is capable even though in their records i did not have BT or WWAN.
View 7 Replies View Relatedis it just me or other people find it the speakers not loud enough?
i have tryd to change in control panel but not much different
I received a Studio 1558 with spec in my signature last Tuesday. Its screen just went crazy (changing colors, vertical screen, all sorts of things) on Friday and Dell offered me a new system replacement. I bought the system with Dell Preferred Account and also purchased extended warranty on Wednesday (right after I received the laptop) using my debit card.
I said go ahead and the rep in Philippines told me that she would process the new system dispatch on Monday, which is tomorrow. Now I'm thinking I would not want Studio 15 for durability issue, especially because of the screen failure in 3 days of opening the box. I loved virtually everything of the laptop initially but I feel like I should get a Latitude.
Question 1
So, I'll talk to Customer Services first thing tomorrow in the morning and return my Studio. Since I used DPA, I haven't paid anything for the system itself - this probably won't be a problem for refund. But how about warranty? Am I going to get that refunded to my debit card account as soon as I return the laptop?
I configured Latitude E6510 as follows:
Core i5 520, 4GB @ 1333, 250GB @ 7200rpm, FHD 1920x1080, NVS 3100M, backlit keyboard, advanced-N 6200, no bluetooth, no webcam, no DVD burner, 3yr basic mail-in service warranty.
I also decided to just get Windows Vista Basic 32 bit. They are charging US$109 more for Win7 Pro x64, but I'll be able to download it for free using my school's MSDN Academic Alliance program .....
I just got my studio 15 1558 laptop with win7 home basic... son I changed it to win 7 prof. SO, I was installing all the drivers from CD and i was all OK but NETWORK is now ...
View 4 Replies View RelatedI got a Dell Studio 1558 a few days back with a full hd screen. I tried changing the resolution to a lower one n it shifted down to a lower resolution but it din cover the entire screen! it had black bars on the side! any idea how i could
View 3 Replies View RelatedCan anyone tell me the dell part number for the 9 cell battery for the 1558? Ive got the 6 cell battery and its lacking a little life for me.
Want to find a replacement for the 9 cell but make sure I get the right one.
i installed a fresh copy of windows 7 32 bit on my machine and on dells website the drivers are on ly offered in 64 bit, most of them do not wrk on this os.
View 10 Replies View RelatedI bought a dell 1558 studi laptop and when I turned it on the fans were running like crazy, I installed speed fan and the cores (i5) were at 60 deg at idle. Bought some Arctic silver, cleaned it with the Arctic cleaners and skimmed it on as usual.I replaced the GPU and 2 smaller chips thermal stickers with Pyobia 7wt and slapped it back togther - jobs a good un.
But when it turns on from stone cold, windows starts up and goes to desktop. I can run speedfan and the cores are at 45degs, the fans then kick in successively faster and then the sceen goes black - computer still powered up fans running.If I then restart it takes less time for the screen to go black  - fans now running at vmax..It will happily sit in the Bios screen like a champ, (fans on max mind).
My Studio 1558 passes' the post test with the Dell logo and black bar underneath. Windows 7 does not load but the cursor appears in the upper left hand corner of the monitor. I can't log into safe mode or do anything with the computer.
View 1 Replies View Related