Dell :: Studio 1558 Freezing, Unresponsive
May 14, 2010
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
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Feb 20, 2013
My Dell Studio 1558 cursor is either jumping erratically or freezing. I have had the laptop for a few years but this problem only started a couple of weeks ago and has been getting worse.
When it freezes, I need to re-start the computer.
The jumping happens not just when I am typing, but even when using the touch pad. Â It will move up and down and often close windows or click links.
I have checked and I have the most up to date device drivers. Â I have also changed the sensitivity settings but to no avail.
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Feb 2, 2010
While I would love to be able to go with the Studio XPS 16 (16470) it is just out of my price range. Here is what I'm trying to decide to pull the trigger on:
Dell Studio 15 (1558)
INTEL® CORE™ i5-520M (2,4 GHZ, 4 THREAD, TURBO BOOST FINO A 2,93 GHZ, CACHE 3 MB)
Memoria SDRAM DDR3 a doppio canale da 4.096 MB [2x2.048 MB], 1333 MHz
ATI Mobility Radeon™ HD 4570 Graphics Card
Disco rigido SATA da 500 GB (5.400 rpm)
Schermo widescreen Full HD da 15,6" (1.920 x 1.080) WLED con TrueLife
DVD +/- RW Drive (read/write CD & DVD) with DVD Burn software
Intel® Wireless LAN 6200 2x2 802.11a/b/g/n card (EUR)
Garanzia limitata di 1 anno: Ritiro e restituzione
1 anno di supporto garanzia a domicilio, inclusi sabato e orari serali
Batteria principale agli ioni di litio a 6 celle da 56 Wh
Webcam integrata da 2,0 megapixel
Colore Blu notte con finitura satinata
Nessun supporto per danni accidentali
Backup online DataSafe 2 GB, 1 anno
McAfee® SecurityCentre, abbonamento per 15 mesi, Italiano
Alimentatore CA da 90 W
Total Cost with IVA (value tax) and Delivery is €829,36
I will have to try to call them and order rather than order via the website directly as I want the Windows 7 Home Premium install and all the accompanying software to be in English (I live in Italy and that's the reason for the italian info in the configurations).
Opinions are greatly appreciated. I have read about the throttling issues associated with the i5s and i7s and I should not fall into those areas as I am not a gamer. What are everyone's thoughts? Go ahead and pull the trigger?
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Mar 5, 2010
I was wondering if anyone has had problems with their Studio 1558 orders? I ordered on 23/02 and the EDD was 09/03, but it's now been put back to the 01/04!
The only custom components I requested were the FullHD WLED screen and the backlit keyboard. I have to say I'm not very impressed!
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Feb 2, 2010
Dell released a new BIOS for the Studio 1558 bringing it to A03.
http://support.dell.com/support/down...&fileid=373367
The fixes say enhance system stability and video quality, whatever that's supposed to mean.
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Feb 10, 2010
Just received my Studio 15 today and it's a nice looking machine but the fan seems to run more often than I'd like. I've updated the BIOS to A03, the most current, but it doesn't seem to resolve the issue.
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Feb 18, 2010
I got a new Dell Studio 1558 a week or so back. Ever since I got it, I feel a constant vibration to the left of the touchpad.
After doing some research and asking some questions, apparently the Seagate 7200 RPMs have this issue. I confirmed it was the HD by putting the HD to sleep and the vibration would stop.
The best solution to me seems to replace the Seagate with a WD 5400 RPM HD. I have been looking at their Scorpio Blue for this:
http://accessories.us.dell.com/sna/p...4&sku=A2436199
Will it work with the 1558? And, how do I go about setting up the laptop after replacing the HD?
I don't have any important documents that need to be transferred, but I am guessing I will have to use the Dell DVDs to setup Windows?
Thanks
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Feb 10, 2010
my laptop 1 month ago and the webcam driver and software CD is not in the box, so if someone cud upload the webcam central for studio 1558
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May 14, 2010
I received my Studio 1558 with 1080p screen the other day.
why i can only seem to choose either a full resolution of 1920 x 1080 or one much lower e.g. 1280 x 1024 with no interim options.
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Mar 4, 2010
I've updated my drivers through the Dell site from R221539 to R257949 and now suddenly I can't open the Catalyst Control Center.
After installation it said there's a warning in the log, I checked the log and there was nothing wrong there.
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May 21, 2010
Core i5 430
4GB Ram
Integrated Intel graphics
Windows 7 Home Premium 64 bit
Black chainlink finish
DVD burner
1080p monitor is a must unless you need large text. The 1080p screen is perfectly fine for all use. I thought it might be too hard to read, but actually find it to be perfect given how crisp the image is.
Build quality is good, not as good as the XPS but still decent. At work I use a Lenovo T500 that has a magnesium skeleton under the lid and it very solidly built .....
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Jan 29, 2010
Trying to decide between the 1647 and the 1558 - obviously, the 1558 is substantially cheaper.
Common spec -i5 520m [might upgrade to the 540m]4gb DDR3 1333MHzBacklit keyboardIntel 6200 wireless500GB hard drive9-cell battery1920x1080 WLED
The differences I've noted -ATI HD 4570 vs ATI HD 46705400rpm vs 7200rpm hard drive - I've asked if that can be upgraded"Edge-to-edge" screen - how much difference does this make?Appearance of the machine, obviously
Have I missed anything? I've not found enough so far to justify the price difference.
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Apr 29, 2013
A DVD is stuck in my dell 1558 stduio & is not ejecting. how do i remove the DVD ?
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Jan 25, 2010
I ordered a Dell Studio 1558 on January 19, 2010.
i5-520m
4gb 1066mhz
500gb 7200rpm
ATI 4570
1080p
backlit keyboard.
I'm obviously excited about receiving it, however.... after close to a week... it's still in "pre-production."
I've called a few times. First time I was told "It could take up to 48 hours to get out of pre-production and into in-production."
Fair enough. 48 hours later it was still in pre-production, so I called back and they told me it could be a payment issue. So I called the verification department and they told me everything was 100% good to go.
Anyway, different people telling me different things, finally I landed on some honesty. A representative told me that the problem is that there is a part on back-order and so that is why it hasn't moved into production yet. I'm guessing it's the processor, what do you guys think?
Anyway, the original delivery date was projected as February 4, 2010. The guy on the phone today said that I should expect the order to be moved into production within 48 hours (I'm not so sure I believe this) and that the delivery date will probably move to February 9, 2010.
I have absolutely no problem with this, part not in stock = no problem. My issue is, different reps telling me different stories. If it comes down to waiting till February 9 and I get my laptop then, I am fine with that, but if this drags on farther, I would rather cancel my order and purchase from another company.
What do you guys think? Also, has anybody actually received their 1558 yet? What do you think of it?
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Feb 18, 2010
so, this has happened twice. Last time I didn't now when it happened as I was not using the laptop for anything.
But just right now, I was listening to music on it and it just shutdown in the middle of all that. Nothing else being done on it.
Any ideas?
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May 19, 2010
Just got a 1558 in replacement for a 1525. I popped the back cover to install my upgraded Wifi, and add the WWAN and Bluetooth... No extra mini PCI slots for the BT or WWAN - There is a sticker that says WWAN but no connector or wires.... Since my 1525 has these options ( I did not buy the BT or WWAN card from Dell ) do i ask for another system that has these on-board? Is Dell obligated to provide one that is capable even though in their records i did not have BT or WWAN.
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May 13, 2010
is it just me or other people find it the speakers not loud enough?
i have tryd to change in control panel but not much different
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May 3, 2010
I received a Studio 1558 with spec in my signature last Tuesday. Its screen just went crazy (changing colors, vertical screen, all sorts of things) on Friday and Dell offered me a new system replacement. I bought the system with Dell Preferred Account and also purchased extended warranty on Wednesday (right after I received the laptop) using my debit card.
I said go ahead and the rep in Philippines told me that she would process the new system dispatch on Monday, which is tomorrow. Now I'm thinking I would not want Studio 15 for durability issue, especially because of the screen failure in 3 days of opening the box. I loved virtually everything of the laptop initially but I feel like I should get a Latitude.
Question 1
So, I'll talk to Customer Services first thing tomorrow in the morning and return my Studio. Since I used DPA, I haven't paid anything for the system itself - this probably won't be a problem for refund. But how about warranty? Am I going to get that refunded to my debit card account as soon as I return the laptop?
I configured Latitude E6510 as follows:
Core i5 520, 4GB @ 1333, 250GB @ 7200rpm, FHD 1920x1080, NVS 3100M, backlit keyboard, advanced-N 6200, no bluetooth, no webcam, no DVD burner, 3yr basic mail-in service warranty.
I also decided to just get Windows Vista Basic 32 bit. They are charging US$109 more for Win7 Pro x64, but I'll be able to download it for free using my school's MSDN Academic Alliance program .....
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May 24, 2010
I just got my studio 15 1558 laptop with win7 home basic... son I changed it to win 7 prof. SO, I was installing all the drivers from CD and i was all OK but NETWORK is now ...
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Jan 30, 2010
I got a Dell Studio 1558 a few days back with a full hd screen. I tried changing the resolution to a lower one n it shifted down to a lower resolution but it din cover the entire screen! it had black bars on the side! any idea how i could
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Apr 24, 2010
Can anyone tell me the dell part number for the 9 cell battery for the 1558? Ive got the 6 cell battery and its lacking a little life for me.
Want to find a replacement for the 9 cell but make sure I get the right one.
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May 27, 2010
i installed a fresh copy of windows 7 32 bit on my machine and on dells website the drivers are on ly offered in 64 bit, most of them do not wrk on this os.
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Apr 14, 2013
I bought a dell 1558 studi laptop and when I turned it on the fans were running like crazy, I installed speed fan and the cores (i5) were at 60 deg at idle. Bought some Arctic silver, cleaned it with the Arctic cleaners and skimmed it on as usual.I replaced the GPU and 2 smaller chips thermal stickers with Pyobia 7wt and slapped it back togther - jobs a good un.
But when it turns on from stone cold, windows starts up and goes to desktop. I can run speedfan and the cores are at 45degs, the fans then kick in successively faster and then the sceen goes black - computer still powered up fans running.If I then restart it takes less time for the screen to go black  - fans now running at vmax..It will happily sit in the Bios screen like a champ, (fans on max mind).
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Mar 10, 2013
My Studio 1558 passes' the post test with the Dell logo and black bar underneath. Windows 7 does not load but the cursor appears in the upper left hand corner of the monitor. I can't log into safe mode or do anything with the computer.
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Feb 16, 2010
Can I get folks who have the Studio 15 w/ATI post their WEI numbers? I'm concerned the Studio 15z from Best Buy is actually beating the 1558 and that disappoints me.
Processor - 6.7
RAM - 5.9
Graphics - 4.9
Gaming - 6.2
Hard disk - 5.9
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Apr 16, 2010
I've just purchased a brand new dell studio 15 i5.
I'm pleased with everything so far apart from the screen!
When looking at block colours or lighter colours in particular. They fade slightly towards the bottom of the screen. I'm currently designing a menu and the light cream background fades to white at the base of the screen.. Not Good!
I've had a dell technician come and replace the screen, to no avail. It must be the way they're made, un-even light distribution (my words, not the dell technician)?
Is anyone else frustrated by this, and is there a way of fixing it?
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Mar 1, 2010
What are your experiences regarding how hot the adaptor gets? A couple of times now I've been viewing a flash video or what ever while browsing and have found that the 90W adaptor has gotten uncomfortably hot to the touch.
i mean it gets hot enough that the label on the back with the adaptor specs has begun to bubble in spots.
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May 12, 2010
I have a question about the new dell studio 15 in Black chainlink color.
I want to know if the design is also inside the laptop like the the chains near the palm rest, im hoping not! or is that design only on older studio 15's like 1555 or 1557 .....
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Feb 6, 2010
I got my Studio 15 notebook yesterday.
Whenever I power on my notebook. I hear one sound twice for a second. There after on 'Dell' screen I hear it once again just before Windows 7 startup screen appears. I think it's from slot optical drive.
Am I correct?
I have never used a notebook before.
So kindly tell me is this normal ? Do optical drives in notebooks make such sounds at startup as well as more noise while using (compared to desktops)
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Apr 18, 2013
I am having DELL Studio 1558 laptop. Recently, my laptop is getting overheating problem. Once I start it, gets overheated within 15 minutes causing my machine to respond slow and finally it gets stuck. Then I have to hard-shut down it and wait till it cools off.
Is it my laptop's cooling fan are not working ??
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