Dell XPS L501X :: Laptop Shuts Off Completely Without Warning
Dec 12, 2013
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
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Sep 9, 2014
Bought my Acer May 2014 and lately the pc shuts down randomly with no warning. No blue screen or reason.
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Oct 19, 2011
I'll be using the computer and all of the sudden it turns off, it doesn't log off or say it's shutting down, I mean it literally loses all power. Then I try to restart the computer and you can hear the machine start to come on but then it dies again. I've tried charging it, I took the battery out and put it back in, etc. I'm just not sure what the problem is. I've only had the laptop for 1 year and 3 months and a few weeks before the year warranty expired the computer started to say that the battery life was coming to an end and so Dell had to send me a replacement battery. I've tried leaving the computer alone for days at a time and still nothing and of course it's no longer under warranty so I can't even call Dell without getting charged.
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Jan 18, 2015
Have this laptop a couple of months for sons schoolwork. Now it wont stay on unless power cord in. When its on, verything goes fine, it battery icon says its at 98%avaliable (plugged in, not charging). As soon as cord is out, it dies completely no power even when start button pushed.
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Mar 26, 2013
Here is sequence of event happened with my xps L501x.
1. It was working fine
2. I opened up machine to check how is RAM in that
3. Unplugged one of RAM (along with that little steel clip also came out)
4. That little steel clip fall inside machine which I found again by little movement of laptop
5. I placed back RAM and that steel clip
6. When I try to start machine - IT DOES NOT START :(
7. When I put power adapter, I see the power light lit up and xps logo also has light. But NO sound from motherboard or Fan. Absolutely no sound hence machine is not starting.
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Jan 14, 2015
How do I restore windows 7 to my laptop when the option for dell data safe restore is not one of the options when I try to repair it ? I have never had this problem before. Only just pressed F8 , repair computer but the last option is not coming up. I have the discs that came with it and when I tried it with these discs in the same result.
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Jan 31, 2013
My laptop is refusing to accept the charger cable so I cannot recharge the battery or power up the laptop. The original charger broke but I have tried a new Dell charger and it will not work.
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Feb 21, 2013
I am not very good with PCs although I have changed the Power supply to my PC in the past!I have a Dell XPS15 Laptop (Specs included at the bottom). Will adding memory or changing the Graphics card work at all? Can I add any memory at all to make it work faster?
Specifications: XPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4Threads, 3M cache), Genuine Windows® 7 Home Premium, 64bitXPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4 Threads, 3M cache)Memory 3072MB 1333MHz Dual Channel DDR3 SDRAM [1x2048 + 1x1024] Video Card 1GB NVIDIA® GeForce® GT 420M Graphics Card Hard Drive320GB (7,200rpm) Serial ATA Hard Drive Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit Wireless Intel® Centrino® Wireless-N 1000 (EUR)Cable Primary Battery6-cell 56Whr Lithium Ion battery Processor Intel® Core™ i3-370M (2.4Ghz, 4Threads, 3M cache)15.6 HD WLED TL (1366x768) 720pPower Supply90W AC Adapter
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Nov 8, 2012
I have a screen problem on my Laptop, on start-up it shows a white screen with black lines (Picture below) only happens once every 5-10 start-ups. Only happens for 5-10 Secs & sorts itself out before it boots up.
Other time it happens is when I'm using the internet, the screen just sticks, but then when I move the screen, it stops.
Link: Click Here
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Mar 5, 2013
As result of completely frozen laptop when trying to copy a very large file (~17GB) - a georeferenced raster image - to an external HDD (connected to USB 3.0 port), I had no other choice than to shutdown. After reboot, I discoverd that some Windows services are not working and boot time is over 20 minutes.
I went to the IT store from which I bought the laptop ( the 2 years warranty is available till november this year) and they reinstalled the system. Of course, they did not reinstalled all Dell system applications.So, because the end of warranty is close, I want to know which are the steps for completly (fresh) reinstall of Dell XPS L702X laptop (windows, driver and Dell applications). I always reinstalled 5 times my desktop ( Win XP Pro) with no errors encountered so I think I might have some skills.
And another question : after this problem, I discovered over the Internet that is a "Reinstallation DVD DELL XPS 17 L702x 6.1 Windows 7 Home Premium SP1 X64" that I did not find in laptop case when I bought it (only drivers CD was in the case). In fact it was a 15" case, not the origina 17" case....what can I say.... Romania......So, I have this driver CD and Windows 7 Home Premium SP1 DVD. Is is enough for clean and complete reinstallation? What are the steps ?
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Mar 25, 2013
my Dell inspiron 15R N5010 crashed on me, I had no previous warning that this was going to happen, when it crashed I was just watching a movie and not using up much CPU power. The laptop had not over been over heated, I checked straight after it crashed. It now is completely unresponsive i've tried using different chargers, batteries and I have also checked the internal hardware and everything seems to be intact, I assume at the moment it is a motherboard malfunction.
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Jun 17, 2014
1 month ago I bought a HP 15-N203. I had three games
(1) Assassin's creed 4.
(2) Watch dogs.
(3) Dishonred.
I never had the low memory problem but today I uninstalled Assassin's creed 4 and Watch dogs because I had finished playing them. Now I only have Dishonred, So while I was playing the game I got the following message :
Your computer is low on memory-save files and close or restart. I am really confused because when I had three games on my laptop I never had those problems and now I only have 1 game and it's giving me low memory problem..
My specs are :
i7 4500U 2core 1.8Ghz
8 gb ram
1 tb hard disk
windows 8.1 64 bit
Nvidia 740m
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Oct 27, 2014
my Laptop computer switches off unexpectecdly (without warning) when on battery, at times without getting to Low Battery Level or the Critical Level. when i do HP Battery Check with HP Support Assistant on my laptop, the result i get is my Battery is good.
Another issue i am having is that my Laptop doesnt go to sleep after some minutes of idleness as it was set to do on battery or plugged in to power. any information i can get on resolving these issues.
Product name: HP Pavilion dv7 Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1
Aged 2 years 1 month.
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Nov 2, 2009
My daughter has managed to get a virus on my laptop which has completely wiped it out, it won't start windows, it won't do anything. Its an acer aspire laptop and I worked out it has a partition from googling and did the Alt F10 thing which seemed to work a dream, did a restore to factory defaults etc. etc. but it then started to load windows, I had to choose my location,enter username and password etc. etc. and then nothing, just a blue screen (which is the windows backdrop) and nothing. I've taken the battery out after about 2 hours, restarted the computer and it did the same again and has now been sitting at this blue screen for an hour or so, should I do Alt F10 again? or am I just suppose to wait it out?
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Apr 13, 2013
It's not like normal fan working when computer gets cooler stops, when it's heating up starts working. It happened 7 days ago. And that never happened since then. But I'm still wondering why it's happened. My laptop is just a few days old. I was checking my air vent and suspiciously was being silent. After keep checking 5 to 10 min the fan still wasn't not working. And then I started running heavy software like video converting program. CPU was working 100% when I load this, fan still was not working laptop bottom was getting heated up. Then decided to check my cpu temp and installed everest ultimate edition. Everest doesn't recognize both cpu temp and fan.
I restarted laptop because my laptop was getting hotter. And when I restart it, laptop fan started working normally. CPU temp, fan speed are recognized in everest software. After I noticed that in system cooling policy settings was in passive mode on battery. Why it's happened? I doubt it's cord unplugged or sth. Cause software couldn''t detect both cpu temp and fan. Remember, after I restarted software detected the fan and temp, all fan thing go back to normal. And if it was loose connection why it's worked back again when I restarted and still working. I'm not able to give it back.
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Jan 23, 2009
i have been having a problem for the past few months on my hp dv2416 laptop. atleast a few times per day, the screen gets completely jumbled, the laptop freezes, and i must restart.
i've attached some pictures of what the screen looks like after the jumble for clarification. it basically just jumbles up whatever is on the screen at that moment, and then freezes it.
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Jan 20, 2013
However, a problem appeared recently: the laptop seems to overheat and it shuts down automatically when the temperature rises a lot. I installed SpeedFan to check it and see whether it is abnormally high. Sometimes it reaches about 80-90 degrees on the 4 cores and the hard disk. Slightly before it started shutting down, the fan became very loud and it switches on and off continuously. So I don't know where the problem started.
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Mar 6, 2013
about the last week now whenever I play games such as WOW and Far Cry 3 It will start off fine and about a minute - 2 minutes later the game will start to slow down right to less than 1 frame a second I also get keyboard and mouse latency when this happens, and when that starts happening my computer will unexpectedly shutdown.I have the latest driver for my GPU, My computer doesn't feel hot at all when this happens which makes me think it might not be an overheating issue and it only happens when playing games, I can do video editing and rendering just fine along with all the basic computer uses such as file transfer, watching videos, listening to music and browsing without any problem. I pulled my Laptop apart thinking it might just be dust build-up and their was a fair bit of dust clogging up the air vent along the side of my laptop, I cleaned that all out and the air started flowing better from the vent. Thinking that was the problem I turned my laptop back on and it done the same thing while playing games.I'm not sure how to tell If it is a heat issue because there is no separate fan for the cpu or gpu and I can't get temperature readings because my computer slows down too much and then shuts down.Computer Specs:Dell XPS 17 L702x
Windows 7 Home Premium x64
nVidia GeForce GT 555M with 3GB of vRAMIntel HD Graphics Family 2nd Generation, (the GT 555M is set to default though) 6GB DDR3 [PC3-10600] RAMIntel Core i7 2670QM @ 2.20 GHzMB: Dell Inc. 0XN71K FAB1, I'm not even 100% sure if it's the GPU because my system doesn't feel hot when my Laptop shuts down.
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May 23, 2013
When I connect my laptop to the TV using HDMI or RGB port, picture is not completely fit to the screen, task bar is hiding at bottom. I trying to change settings in Screen Resolution or Intel hd graphic properties, problem does not fixed,
ideapad Y480: Intel Core i7-3610QM 2.30GHz, 6.00GB RAM
Intel HD Graphics 4000 + Nvidia Geforce GT640m LE
750GB HDD, Dual Boot: Win8.1 Pro with MC 64bit and Win7 Ultimate 64bit
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Feb 24, 2013
when i turn on my laptop it tries to auto-fix a problem, then says it cant.
Then it either restarts or shuts down.
I dont know what the problem is and untill its solved i cant use my laptop.
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Aug 30, 2013
I chose a Dell Inspiron and believe the model is 15R although I can't be sure as I cannot remember exactly which one I chose to begin with and just checked my Dell boxes and all I saw was 'P17F', so I don't know if that's the model haha! But anyway..
Ever since I got my laptop to begin with there was the occasional time where it would switch off randomly. At first I found no reason for it and thought it might just be me and that I need to be a little more careful with it. Then it became more frequent and I noticed that it's when I move my laptop. I had it on my lap one day, I pulled my laptop a little closer to me as I was reading, and it shut down. I turned it on again and all was fine but now, 15 months on it's becoming a daily problem. I have checked the bottom of my laptop and see nothing that could be causing it. It is at the point now where small things such as tilting the screen back (and my laptop moves), setting my laptop on a cushion even the tiniest movements can cause it to switch off.
Just a minute a go, I put my sofa recliner up and it shut down as it was resting on my lap. I turned it on again, moved my leg slightly and it went again. I put it on a cushion because sometimes that works, it shut down again. I moved my laptop slightly to position it on the cushion better, went AGAIN. Then I tilted the screen back ever so slightly, it went again. I'm wondering if it's just the battery, as my battery only lasts for two hours unplugged when at first it lasted for five, then went down to three, and now two.
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Jan 14, 2015
I own a Dell studio 1555. When I first encountered the auto shut down problem, I ran the diagnostics and found my HDD is crashed. So I replaced with a new 1TB WD. My RAM is of 3GB. After couple of days, this problem started again. Majorly, I see this problem when I am trying to use internet in some browser.
One of the service center person told that it could be a CPU fan problem. He replaced it, but still the problem persists. Warranty period is expired for my laptop.
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May 3, 2009
I have an Aspire 1694wlmi with a 2GHz Pentium M, a Mobility Radeon x700 (256mb) and 1GB of ram. I run Win XP with SP3. I didn't do anything to the comp apart from removing its crappy built-in wlan adapter.
The issue is this: whenever I play any game (even as undemanding as UT99) the laptop just shuts down without warning. This even happens playing 8ballclub's billiards sim in window mode for instance.
The whole thing started happening occasionally a long time ago (with Rome Total War at first). Right now, it happens always and very very soon after starting the game (i.e. less than a minute).
I have noticed that the CPU usage jumps to 100% as soon as I launch the game and stays there until shutdown (but this is supposed to be normal, yes?). Also, I tried stopping all non-essential processes (of which there weren't that many to begin with) and the CPU usage is around 0-4% when idle.
I have also opened the lid and look for dust - none there (neither around the processor nor around the graphics adapter)
I tried updating the ATI drivers, but since the Radeon is included in all Acers, it won't let you update the drivers - and Acer doesn't provide updates either. I have installed the Catalyst Control Center...
People have associated such problems with viruses. I use Avast which finds no viruses (I'm installing Kaspersky next).
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Mar 23, 2010
I updated the bios which fixed other issues. I updated the drivers and did all the win7 updates to rule any of that out. When teh laptop gets down to 18% it just powers off instantly. It does not go through a normal shutdown process or hibernate. I can power it back on and it shows 18% battery left. Is the battery going bad? I dont think this machine is barely a year old yet. I have no problems on wall power. Could it be a Win7 power setting? Just surprised win7 would slam the power off like that.
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Jan 15, 2009
what's wrong with his laptop. it comes up with this screen.
It goes to this screen then stays powered on but the screen goes blank.
So far I can go into the bios but there is not that many options.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Oct 15, 2014
How to solve the problem with a laptop. I have HP Pavilion g6-2320er (A6) and on it the operating system Windows 8. For a year this laptop works well (from date of purchase passed just over a year). Warranty expired in August 2014. (At the moment the guarantee is not performed). The problem is that the laptop began to overheat. It just shuts down. I began to raise it to ventilation air passes better.
But now it began to frequently shut down and even after the easy way out, when turned on, gives me a strange message: "The system has detected that a cooling fan is not operating correctly ... Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown possible system damage. The system will shutdown in 15 seconds. To prevent shutdown and continue operation ... "Of course, I understand the general meaning. But what is the reason for such work "fan" and what to do to more of this happening?
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Aug 28, 2014
I have a 1 year old HP Probook 4540s that recently has the following problem.
When unplugged the laptop suddenly shuts down even tough the battery shows 29% still remaining.
I receive no notification from Windows or anything, it just shut downs like when the battery reaches 0%.
Then in order to start it again, I need to plug it in.
I previously didn't have any battery problems and running the HP Assistant informs me that the battery is ok and it doesn't need replacements. Basically the laptop is dead at 28%-29% battery life.
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Dec 6, 2014
My laptop was working fine but then 5 minutes later after I shut down, I realized I forgot something so I started it back up again to find that after the Lenovo logo screen I would get a Fan Error message and the laptop shuts back down. Now I can't get into my computer at all.
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