Dell XPS L501X :: Cannot Recharge Battery Or Power Up Laptop
Jan 31, 2013
My laptop is refusing to accept the charger cable so I cannot recharge the battery or power up the laptop. The original charger broke but I have tried a new Dell charger and it will not work.
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Feb 23, 2013
I recently purchased a refurbished Dell Latitude D630 and everything was great. After a few months the laptop would every so often get a message saying:
"The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
It was ok after I fiddled with it and it would charge normally. Now the battery refuses to charge with my adapter and runs only on AC power. I assumed I just needed a new battery but then something weird happened. I used my girlfriends charger to charge my battery and it worked 2 times, but strangely after the last time her computer started getting the exact same message and hers was fine beforehand. Is the battery somehow draining the adapters? I've never heard of that happening before. What should I do?
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Jun 21, 2009
I have read guidelines of battery maintenance. It says the best is to keep charge level of the battery at a certain level: 40% for storage, around 80% for standby. I am using same levels for my office laptop Lenovo T400. It is set via Thinkpad Power management utility and works marvelous! Hovewer I was not able to find similar settings in Acer Power management SW. Vista doesn't have that either (as it seems to me ). My main idea is to keep the battery attached and serve as a standby power backup, but minimize charge level to 40%. It is sufficient to protect against short power interruptions or roam around the house from one socket to other.
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Dec 30, 2014
I've just changed the hard drive from original to an SSD (cloned image) and changed nothing else.I've put it back together but when I press the Power button, nothing happens at all.
The battery shows fully charged, but there seems to be no power going to the system itself. When I plug in the power adapter, the light comes on for 1s then shuts off (I suspect that's just because the battery is charged) Is there a power reset somewhere if the battery has been out for a few days?
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Mar 26, 2013
Here is sequence of event happened with my xps L501x.Â
1. It was working fine
2. I opened up machine to check how is RAM in that
3. Unplugged one of RAM (along with that little steel clip also came out)Â
4. That little steel clip fall inside machine which I found again by little movement of laptop
5. I placed back RAM and that steel clip
6. When I try to start machine - IT DOES NOT START :(
7. When I put power adapter, I see the power light lit up and xps logo also has light. But NO sound from motherboard or Fan. Absolutely no  sound hence machine is not starting.
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Apr 20, 2013
I'm having the seemingly all-too-common issue charging my laptop. I'm trying to update the BIOS bus as the battery is below 10%, it throws an error.
Upgrading from DOS doesn't work either as the updater cannot be run in DOS mode. I've tried all the usual stuff (reseating, etc)
The laptop is the XPS 15 (L501X).
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Jan 14, 2015
How do I restore  windows 7 to my laptop when the option for dell data safe restore is not one of the options when I try to repair it ? I have never had this problem before. Only just pressed F8 , repair computer but the last option is not coming up. I have the discs that came with it and when I tried it with these discs in the same result.
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Dec 12, 2013
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
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Jan 10, 2009
I have a 9cell on my Studio. On power saving mode, it really only last like 3 hours. I just want to compare what other's are getting on battery power.
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Jan 22, 2008
I was thinking of purchasing a Dell XPS 1530 for college. I have everything customized exactly the way I want it but I was wondering if the bluetooth option was absolutely necessary for college campuses? I really do not want bluetooth in my laptop if I do not have to get it as I hear bluetooth drains laptop battery power, but is it required by todays standards?
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Feb 21, 2013
I am not very good with PCs although I have changed the Power supply to my PC in the past!I have a Dell XPS15 Laptop (Specs included at the bottom). Will adding memory or changing the Graphics card work at all? Can I add any memory at all to make it work faster?
Specifications: XPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4Threads, 3M cache), Genuine Windows® 7 Home Premium, 64bitXPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4 Threads, 3M cache)Memory 3072MB 1333MHz Dual Channel DDR3 SDRAM [1x2048 + 1x1024] Video Card 1GB NVIDIA® GeForce® GT 420M Graphics Card Hard Drive320GB (7,200rpm) Serial ATA Hard Drive Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit Wireless Intel® Centrino® Wireless-N 1000 (EUR)Cable Primary Battery6-cell 56Whr Lithium Ion battery Processor Intel® Core™ i3-370M (2.4Ghz, 4Threads, 3M cache)15.6 HD WLED TL (1366x768) 720pPower Supply90W AC Adapter
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Feb 15, 2013
My dell laptop model is INSPIRON 1464.
Recently, it can't power on. Assuming that it was a static-flea problem, having happened before, I did the "remove the battery & AC power, holding down the power button for 30 secs" solution countless of times. Yet, to my dismay, it still couldn't power on.
I did notice, however, that each time the battery and the ac power were in and the socket power on, the battery indicator and the ac power cord were both lit. With this, I am certain that the AC power cord is working, and probably the battery is as well. I have also tried directly relaying the ac power to the laptop without the battery attached but failed.
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May 18, 2013
The battery light on my XPS is blinking all the time (orange 4 times, white 1 time).
I have updated BIOS, run PSA Diagnostics and Dell PC Diagnostics and nothing appears to be bad. But the problem is still here.
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Oct 19, 2009
I have a HP Compaq 2230S business laptop, but this question could be put to any HP laptop. The fan is constantly running when the laptop is plugged into the power outlet, but as soon as I pull the plug to run on battery power the fan powers down and stops. I re-plug the laptop back in and the fan kicks up again.
This is not good as I almost burned myself when I picked up the laptop after an hour sitting on the table on battery power. The hard drive is right beside the processor, so the laptop gets really hot.
Vista x64 Ultimate is what I'm using at the moment and my power scheme calls for 1% minimum and 100% maximum CPU on battery power.
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Jan 27, 2010
When my laptop is plugged into AC power, and I decide to move to another room and unplug it, the laptop suddenly freezes. All the programs do not respond and the only way to fix it is to reboot.
HP tech is trying to help my by telling me to test the battery life and resetting the bios, however this laptop is only 2 months old and I had the problem since the begining.
Its a dv3 Pavilion.
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Nov 8, 2012
I have a screen problem on my Laptop, on start-up it shows a white screen with black lines (Picture below) only happens once every 5-10 start-ups. Only happens for 5-10 Secs & sorts itself out before it boots up.
Other time it happens is when I'm using the internet, the screen just sticks, but then when I move the screen, it stops.
Link: Click Here
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Mar 8, 2010
Last Friday i received my new Studio 1749 with i3. As told by the documentation I put in the battery, put the power cable in the ac-adapter, pluged the AC-cable into the laptop and then pluged the ac-adapter into the wall outlet. I booted the laptop and once I was on the windows desktop had a look at the battery symbol. It showed that the laptop was connected to external power and that the battery was being charged.
I wen't away from the laptop to let it charge the battery for 12 hours as told by the documentation. After two hours i came back to have a look at the laptop and it was off. Curious I turned it on again. After booting up it showed the battery at 60% and the laptop running from battery. Yet the ac-adapter was connected to the laptop. I hadn't changed anything. I pluged the adapter cable in and out, but it wouldn't recognize that the was external power available. Turning the laptop off an on again didn't work either.
Now I feared for the battery. My guess is that at one point it started to run on battery power even though it was not charged for 12 hours. Then when the battery was depleted the laptop shut down. This might have permanently damaged the battery!
I guess as soon as the laptop was off the ac-adapter charged the battery again, and when I came in it was just at 60%.
So I turned it off removed the ac-adapter, removed the battery, put the battery back into the laptop pluged the ac-adapter back in and booted up again. Now it showed it was running from external power again. All fine. It charged the battery as well. Actually it charged the battery up to 99% and then out of nowhere the battery symbol changed and it was running from battery AGAIN! Even though it was still connected to the ac-adapter. This happens all the time. It is reproducable.
So I thought something might be wrong with the ac-adapter.
I powered down the laptop and removed the battery. Now with only the ac-adapter connected ,I tried to start the laptop. The control lights above the keyboard came on for 2 or 3 seconds and then the laptop turned off again. Trying to hit the power button again after that didn't give another reaction.
Conclusion: The laptop won't run just on external power with no battery in the battery bay.
I put in the battery again. AC-adapter still connected. Hit power. Laptop starts to boot. Then while booting I removed the battery. Laptop keeps on booting - finishes booting - runs nice and well at full speed not missing the battery - FOREVER.
So it won't boot with the battery removed, but it will run without it flawlessly??? Strange isn't it?
Next test: I put in the battery again while the laptop is running from mains. And now it charges the battery again until the point... you already know... it "forgets" that it is connected to the ac-adapter and starts running on battery power. So now I boldly removed the battery while the laptop was running. After all it was still connected to mains/ac-power.
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Nov 14, 2014
My battery on my acer draws power at times when my laptop is plugged in  it will work ok then the on and off button will start to blink  It will go into  hibernation when plugged in when the battery gets to  low....
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Sep 24, 2009
For those of you who are using the 12 cell battery, how long did your battery initially last when you first got it -- and now, how does its battery life compare to how long it lasted in the beginning?
I have an HP dv5t that I bought 9 months ago. I was kind of disappointed that I only got about 3 1/2 hours from it, and now, after the 9 months, it's down to 3 hours.
I keep it plugged into my laptop at all times, even when not in use, because I like the fact that it lifts up the machine a bit, and helps with cooling. I don’t use the battery that often, (just mainly when I’m traveling). But I do make sure that I fully discharge it (use it) about once a week – as has been recommended by many posters.
So, what’s your experience with the 12 cell battery?
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Aug 2, 2007
When I pull the power cord to switch to battery power while in Windows my lcd goes to black. The only way I get my video back is a hard reset and reboot. Later on I tried this and everything was back to normal. Why is this happening? Is this some weird standby?
Dell Inspiron 1505 Bios A-14
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Oct 21, 2014
After replacing the fan, I have a power up issue with the laptop. Basically, the laptop will only power on with the power cable disconnected at the motherboard. It was by mistake that after the fan was replaced and everything was put back together, that I noticed that the battery was not charging.
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I then reopened the machine and reconnected the power cable to the motherboard and nothing - no power.
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When plugging in the power source with the battery in place, the LED adjacent to the power socket lights up WHITE then stays ORANGE and will not power up. No other lights, no fan noise, nothing.
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If I remove the battery, the LED adjacent to the power socket lights up WHITE and stays white however will not power up either. Same agin, no other LEDs, not fan noise, nothing.
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I have now opened the machine back up and disconnected the power from the motherboard. Put it all back together and the laptop powers up as normal with the battery and it works fine. (Well until the battery runs out anyway).
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Apr 20, 2014
Acer 5253 - Will not power on, battery or on AC power. Have tried all the suggested solutions but none have worked. Is it possible to get maintenace instructions (disassembly, where certain items are located, etc)?Â
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Dec 1, 2009
Last night I was using my E1705 running on battery when the thing just suddenly zapped off. I had recently glanced at the battery meter which was 75% full. I pressed the button on the actual battery which shows 3 of 5 lights on the charge meter.
The battery itself is only 1 month old and has been performing flawlessly. I just thought it was something random so I plugged the machine in and it started up.
I didn't think anything else of it till today when I went to move my laptop, removed the power cord, and the laptop turned off. I checked the physical battery meter which still reads 3 of 5 lights .....
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Feb 4, 2013
have a problem with my Dell XPS 15 l501x fan- is always turned ON, even when just started Windows 7 (x64) on power save plan (bios A8)....
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Aug 28, 2012
Many of us have brought Dell XPS 15s (L501X) an year ago - they are working great.
  However all recent laptops now are coming with UEFI as default, with a legacy fallback option.
  I believe current bios (A08) is actually a locked version of Phoenix Tiano Core UEFI.
  Does dell have any update or is at least planning to launch one soon?
  We need it for full functionality of Windows 8 and get it boot from gpt..., otherwise l501x is a powerful enough machine with i7 & a hot nvidia gpu.
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Jan 24, 2015
I reinstalled my windows and now my bluetooth is not working !
I can't install the drivers, as soon as I try to install R280283 it gives me message please activate bluetooth using wireless switch  ! Â
Even if I try to install the driver only it says the wizard was interrupted before the Bluetooth software could be completely  installed
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Apr 9, 2013
Dell XPS L501X USB Ports not working properly. My USB 2 port work intermittently and my USB 3 port doesn't seem to work at all.
In November I installed Windows 8 Pro 64 bit on a new Crucial CRM4256SSD 256GB m4 Solid State Drive. Everything seems to be working except the USB Ports. I know my laptop is an unsupported Windows 8 system. What USB drivers I need to install to get them working correctly.
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Jan 8, 2013
The last few days I've been trying to replace the 2x 2gb RAM in my XPS 15 (L501X) December 2010 laptop by 2x 4gb (Corsair CMSO8GX3M2A1333C9).
This should be possible based on the processor (Intel 460M) and the chipset, but somehow it isn't. Both with Windows 7 and Windows 8 my laptop just won't boot. Both give an error just after the Windows logo appears. Replaced it with the old 2x 2gb and it boots normally.
Loaded BIOS defaults, didn't work. Erased CMOS by removing the battery, didn't work either. BIOS is updated to latest W8 version.
Also with just 1x 4gb in one slot, the problem stays the same: laptop doesn't boot. (Also tried for the other one of course to make sure the problem is not that one of them is broken.)
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Jan 15, 2013
My XPS L501x does not accept the 130W charger from Dell.
The original charger (90W) was broken, so I bought a new 130W charger (Art-Nr. 450-12071).
With this 130W charger connected, the BIOS says "Unknow device installed".
When I use an old 60W charger (Inspiron 6000) then the BIOS says something about a "60W AC ..."
I have already installed the current BIOS version A08 !
So, what can I do to repair my system. The L501x will not not recharge the battery with any of the chargers.
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