Dell Studio 1749 :: Stop Charging - Laptop Won't Power Up With Battery Removed
Mar 8, 2010
Last Friday i received my new Studio 1749 with i3. As told by the documentation I put in the battery, put the power cable in the ac-adapter, pluged the AC-cable into the laptop and then pluged the ac-adapter into the wall outlet. I booted the laptop and once I was on the windows desktop had a look at the battery symbol. It showed that the laptop was connected to external power and that the battery was being charged.
I wen't away from the laptop to let it charge the battery for 12 hours as told by the documentation. After two hours i came back to have a look at the laptop and it was off. Curious I turned it on again. After booting up it showed the battery at 60% and the laptop running from battery. Yet the ac-adapter was connected to the laptop. I hadn't changed anything. I pluged the adapter cable in and out, but it wouldn't recognize that the was external power available. Turning the laptop off an on again didn't work either.
Now I feared for the battery. My guess is that at one point it started to run on battery power even though it was not charged for 12 hours. Then when the battery was depleted the laptop shut down. This might have permanently damaged the battery!
I guess as soon as the laptop was off the ac-adapter charged the battery again, and when I came in it was just at 60%.
So I turned it off removed the ac-adapter, removed the battery, put the battery back into the laptop pluged the ac-adapter back in and booted up again. Now it showed it was running from external power again. All fine. It charged the battery as well. Actually it charged the battery up to 99% and then out of nowhere the battery symbol changed and it was running from battery AGAIN! Even though it was still connected to the ac-adapter. This happens all the time. It is reproducable.
So I thought something might be wrong with the ac-adapter.
I powered down the laptop and removed the battery. Now with only the ac-adapter connected ,I tried to start the laptop. The control lights above the keyboard came on for 2 or 3 seconds and then the laptop turned off again. Trying to hit the power button again after that didn't give another reaction.
Conclusion: The laptop won't run just on external power with no battery in the battery bay.
I put in the battery again. AC-adapter still connected. Hit power. Laptop starts to boot. Then while booting I removed the battery. Laptop keeps on booting - finishes booting - runs nice and well at full speed not missing the battery - FOREVER.
So it won't boot with the battery removed, but it will run without it flawlessly??? Strange isn't it?
Next test: I put in the battery again while the laptop is running from mains. And now it charges the battery again until the point... you already know... it "forgets" that it is connected to the ac-adapter and starts running on battery power. So now I boldly removed the battery while the laptop was running. After all it was still connected to mains/ac-power.
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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Jan 1, 2012
I bought a Vostro V131 3 months ago. When connecting to AC adapter it charges as needed until it reaches 74%, and does not charge more.
Using Ubuntu 11.10.
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Aug 12, 2014
My daughter's 1749 laptop shut itself off and now when you plugin the power adapter, the light over the plug on the laptop blinks three times. It will not power on at all.
I have replaced the power jack in the laptop as well as the cpu and tried different known-good ram but nothing makes any difference. What does the light over the power jack blinking three times indicate?Â
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Jan 6, 2012
I had to reset my Studio 1749 to factory defaults and now the option for "Dell Extended Battery Life" within the Dell Battery Meter is gone. I don't know what needs to be reinstalled in order to get it back.
These are the changes that might affect the issue:
- Installed a different WiFi-Card (Dell 1520)- Installed a different Tuner Card (Yuan, provided by Dell)- Installed Service Pack 1 for Windows 7- Flashed BIOS to A08- Updated all Drivers and Utilities from the Dell Homepage except for the ATI-Driver
I think it is a useful tool if you use your notebook on battery, because it is able to control a few options that are not available in Windows 7 default power plans.
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May 18, 2009
I have a HP G60-126NR laptop. One day, it was stone cold when I press power button. I discharged the mothboard. I then installed a new CMOS battery . I am using the power adapter to power unit. When I press the power button , I get nothing toally dead, except to show the power connection light. If I remove the CMOS battery, then discharge the motherboard again, then plug in , and the laptop powers up without touching power button, and goes into setup screen to enter time. After entering time , it boots into Windows without issue. Windows SFC scan shows no error. If I shut down, not sleep, the laptop is dead again unless I discharge motherboard and start from square one. Also, I want to say that while Windows is running, if I close the lid to put to sleep, you can see that the screen is still active despite changing "what happens when I close lid". My diagnostics tells me it needs a new motherboard. PS: I did flash the BIOS off of HP Website thinking it would resolve my issue, but it did not ....
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Mar 23, 2013
I returned from windows 8 to windows 7 64 on my Dell Studio 1749 because i had a Hibernation problem.Â
Now the problem is not solved, i've the same in my windows 7 64 (when the laptop hibernate, it freeze). I think it  is a bios error, and i want Reset it, but, if i try to  reinstall the last bios, installation program does not work and report: "the last bios is already installed).
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Jan 10, 2009
I have a 9cell on my Studio. On power saving mode, it really only last like 3 hours. I just want to compare what other's are getting on battery power.
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Nov 8, 2010
I have a Dell Vostro 1710 laptop that was purchased in December 2008.
I am currently having problems however with the battery/charger. The battery does not charge except when I first plug it in. The Power Meter icon shows that it is charging but only for up to 10 seconds, then the message then goes to "On AC Power"
I first noticed that the battery icon on the taskbar in Windows XP PRo SP3 was saying "ONn AC Power" but not charging. Sure enough, it wasn't charging. My colleague who has the same laptop purchased at the same order but does not have an issue.
I have done all the things you normally do to troubleshoot a battery including reboot, check for software updates, swap the battery with my colleague, swap AC adapter, even replace the battery with a new one yet I still have that issue.Â
I have now noticed that it doesn't appear to be anything to do with Windows at all as when I power it down, plugging the charger in brings the charging light on for approximately 10 seconds, then the light goes out and the laptop doesn't charge.
This morning I tried a different battery that does charge into my laptop and had the same issue, which discounts it being a battery issue I think. I also tried downloading updated drivers from this website but again no joy.
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Nov 8, 2014
I have a Inspiron n5110 laptop and for about a month it had a problem. It works fine (battery charges as usual) until a power drop (even for a second) occurs. When power comes back battery does not start to charge. It gives a error message "AC power adapter type cannot be determined"...
I suspected the fault may be with the power charger/adapter and searched for new one in the store. But there I came to know compatible adapter for my 15R laptop is a 90W adapter. [URL] ....
And I got a 130W adapter when buying this laptop. So I thought they must have switched it by accident and it didn't bother me since it worked fine until now. But according to store, the adapter I'm using now does NOT supposed to be compatible with N5110
This is what I have now : [URL] ....
I have a working 90W dell adapter from my friend and i tried it to my laptop. It also gives the same error as above except my laptop identifies it as a 90w adapter and asks for a 130W adapter instead(When my adapter is plugged-in it doesn't even identify it as 130W as you can see from the image).
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May 15, 2013
My Dell XPS 15z is showing the following problem :-- if I try to boot it with the battery connected (and AC power either plugged in or not), the orange power light flashes briefly and then the machine shuts down- if I remove the back of the case, disconnect the battery, connect the AC power cable and boot, the system boots as normal
Other observations
- BIOS version is A07, I can not upgrade this to A12 as, when I try to with the battery disconnected it basically tells me I have to have a battery connected to do the upgrade- when I click on the battery status button on the side of the case with the battery connected, one LED lights- when I click on the battery status button on the side of the case with the battery disconnected, no LEDs light
What are the next diagnostic steps?What is the likely fault - could replacing the battery unit solve the problem or is is the component which charges the battery which is likely to be faulty?The laptop is 18 months old but only covered by a one year warranty with Dell.
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Jan 14, 2015
I bought this inspiron 15r 5521. Its approx 2 year old. There was warning in battery status in the PC checkup. Few days afterwards the laptop did not start up. I searched and did a hard reset..BUT when i shut it down or hibernate . again its like dead and i have to plug in the power cord for 20 min and do a hard reset to turn it on . It also happens that if i shut down while the power cord is plugged and i take it out and again plug it , it stops charging..(again need a hard reset).
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Dec 15, 2014
Model: 15Â d051sa
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I have window 8 the laptop is 8 months old and yesterday 14/12/14 my battery stop charging from main supply to laptop battery, I am unsure why because the power to battery fine as working to supply the laptop, but don't have second battery check if battery issue, I have noticed that been recall in power supplies but that fine because not part the recall.
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Jun 24, 2014
My laptop is at 4% battery and says pluggred in not charging. I have a HP Envy with windows 8.
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Mar 26, 2013
When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."
My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....
Also, my laptop is significantly slower and I am using an Inspiron 1521
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Apr 22, 2013
A few days ago, the battery of my Dell Studio 1737 suddenly stopped charging. When I have the laptop on net power, the power icon now displays '8% available (plugged in, not charging).
Is this a case of a dead battery, or is something else broken on my laptop? If it's the battery, which one do I need to order? I can only find a 'Dell 85 WHr 9-Cell Lithium-Ion Battery for Dell Studio 1745/ 1747/ 1749 Laptops' but according to the system configuration I have a 6-cell 56W/Hr Lithium-Ion battery installed. Can I just switch to the 9-cell battery?
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Oct 22, 2012
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
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Jan 5, 2014
i have a lenovo g470 laptop installed with Win 8Â
1.laptop is not charging and the battery level is stuck in 2% [AC plugged]
2.battery is not draining as well it's stuck on 0% for more than hour [on batteryÂ
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Jan 25, 2010
I believe '1749' is the model number for the core i5 Studio 17 - anyone know when it will be released or whether the i5-540m will be available? Considering buying an XPS 1647 now but would prefer the 17" screen
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May 4, 2010
This is for the Dell USA site as of 5/6/2010....any other countries and/or times YMMV
There are some notable differences between the 1747 and 1749 being offered via the Dell Studio 17 selector
1749:
ATI 5650
i3-350M, i5-430M, i5-520M (No i5-540M or i7-620M. No Quad Core Options)
1066 memory (Makes sense since dual core i3,i5,i7's only support up to 1066 memory)
9-Cell battery as default option
1yr Warranty default
1080P "RGBLED" panel Description/Product Code = DH1080F / 320-8968
1747:
ATI 4650
i7-720QM, i7-820QM (No dual core options at all)
1333 memory support
9-Cell battery as default option
2-yr warranty default (No 1 yr option)
1080P "B+RG" panel Description/Product Code = CH1080F / 313-8043
Blue Ray RW drives are now an option for both @ $150.00
Intel 6200/6250 options are available for both
I'm definitely curious about the panel changes along with system board revisions to see if the 1749 supports Quad Core CPUs.
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Apr 26, 2013
I have a Dell Inspiron 1525. It was not booting, seemed like it had some issue with the motherboard. Got it changed. It worked fine for one day, then again the next day it was not booting. Then I tried removing the battery and kept the adapter on and it worked. Now is the battery faulty? Do I have to change that, or could it be some other issue?
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Mar 5, 2010
As the title says i bit the bullet and ordered a 1749
Spec
i5 520m
4gb ram
1TB hd
Ati 5650
All for the paltry sum of £673.
This is the first lappy i have ever bought and i have done so to make space by getting rid of my ageing desktop.
Problem is i am now on the verge of buyers remorse so i am asking for a little input on my choice. I would really like the input of you guys who have been around Laptops for a while.
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May 6, 2010
First off i use to have a dell Inspiron 1501 then i upgraded to the Inspiron 1545 which i know both of these 2 machines are a very basic low end computer
I just ordered a Dell Studio 1749 and its in the process of being built as we speak.. but with these newer computers technology im not very familer with.
1. my first question i was wondering if anyone knew of the release date the Studio 1749 came out.
2. is the I5 processor better then the duo core .....
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Apr 18, 2013
I have a Dell 1749 into which I have installed two OCZ Vertex 3 MaxIOPS SSD drives. Boot times are pretty fast using a single, non-raid, drive but I was thinking of configuring the two drives in a RAID 0 configuration to boost speed a bit further. I could not find anything in the bios settings that would allow the SATA controller to go to a RAID configuration. I guess, therefore, that at least the laptop that I have does not have RAID capabilities. Were there any Studio 1749 system boards that did indeed support RAID?
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Feb 25, 2013
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
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Oct 15, 2014
HP probook 4330s
Windows  7  Ultimate + service pack 1  64bit
Driver: RALINK microsoft driver 3.0.0.41 Â Â (up to date when i do a search)
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When I remove the ac power external internet is lost.  The wireless connection still appears to be up but there is no traffic. I cannot  ping anything when this occurs.
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The only  way to get this  up and  running  again is toÂ
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1. insert ac power
2. restart  the dhcp client service (sometimes have to do this more than once).  The service hasn't stopped, but for some reason this gets it up and  running.
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I have also tried  disabling the  "allow computer to turn off this device to save power".  But this did not work....
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Jul 11, 2009
MY Compaq notebook's battery will only charge if I remove it and reinsert it. Is the battery defective or something on PC?
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May 23, 2009
Anyone know what might have caused this? Then again, I didn't try turning on the laptop before removing it. It's been sitting around about two weeks
I was removing the keyboard so I could have a look at the wifi card to see if it was loose since my sis was having technical issues with it. Anyway, now the laptop just doesn't boot.
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Feb 13, 2010
I've recently received my dell studio 1749 laptop with the following specs,
- i5 CPU 520m
- 4 gigs of RAM
- Intel HD graphics
- 320 gig HD
The problem with this laptop is that the fan will start to whine every few minutes seemly without reason.
I've done some investigation and found out the following:
- there seems be a threshold of 35 to 36 degrees celsius. Once the CPU hits that temperature, the fan will start to cool it down to under 30 degrees
- the idle temperature of the CPU is always creeping up, even without load. If I leave the computer alone at idle with almost no CPU activity, the temperature will creep up to the threshold...thus triggering fan.
the cycle repeats itself every few minutes.
I've attached a picture to illustrate the problem.
Since this is my first laptop, I want to ask does the CPU temperature stay constant during idle? or does it creep up like mine?
Can the threshold be modified?
Is this normal with the dell studio?
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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