Dell Studio 1737 :: Plugged In Not Charging - Battery Is Not Recognized

Oct 22, 2012

My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.

I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?

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Apr 22, 2013

A few days ago, the battery of my Dell Studio 1737 suddenly stopped charging. When I have the laptop on net power, the power icon now displays '8% available (plugged in, not charging).

Is this a case of a dead battery, or is something else broken on my laptop? If it's the battery, which one do I need to order? I can only find a 'Dell 85 WHr 9-Cell Lithium-Ion Battery for Dell Studio 1745/ 1747/ 1749 Laptops' but according to the system configuration I have a 6-cell 56W/Hr Lithium-Ion battery installed. Can I just switch to the 9-cell battery?

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I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.

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I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first. 

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All of the sudden the battery stopped charging and the official dell AC Adapter, that shipped with the laptop, is listed as Unknown in the BIOS. I understand this happens because somewhere on the way the info from the pin that (for no good reason) identifies the AC adapter does not reach the charging circuit. This is supposed to be a safety mechanism (that no other manufacturer uses) that is obviously just an attack on off-brand chargers .The laptop is working fine (except for charging) as long as the AC adapter is connected.

What I did so far:

notice I'm out of warranty 
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replace Power Jack
Voodoo

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I had bought a new battery since my old one was dead. I charged it up and was using it for a couple days. After that, I got the "plugged in, not charging" message. I thought it was the battery, so I got a tested replacement battery. I still got the message, so I did that uninstall battery device manager solution, and didn't work. I also updated BIOS to A14, bought a new A/C adapter, and still no luck. The A/C adapters say "unknown" in BIOS though both A/C adapters are Dell. Here is a picture of the laptop jack. [URL] .....

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Feb 20, 2013

I have this dell inspiron mini 1012 with problems to charge, it always same plugged in, charging but it keep at 8% and if i disconect the AC the computer just shutdown.

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Mar 26, 2013

When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."

My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....

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Dec 29, 2014

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Oct 30, 2014

Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue).  Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'.  I am using the OEM charger and battery initially purchased with the laptop.  Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).

I've taken the following steps:

1. I tried battery diagnostics on Dell site.  Said the battery is fine.
2.  Ran full diagnostics at boot on startup.  Those say in Current/High/Low columns:

Primary Battery Charge: 5% (now actually 4%); Primary Battery Health: 86%; Primary Battery Voltage: 11106 mV/11106mV/11106mv; Primary Battery Current Flow: 0mA/0 mA/ 0 mA; AC adapter:  65 watt adapter/na/na 

-On separate page, diagnostics continued:

Primary Battery : Charge Cycles=159; Temperature=26C, Voltage=1106mV; Current=0mA; Remaining Capacity=0.271Ah; FullCapacity=5.184Ah; BatteryHealth=86%; ManufactureDate=6/8/2013; Serial Number=b99

Charger: ChargerState=Installed.

3.  Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).

4.  From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.

5.  From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.

6.  Went to Dell's drivers & downloads.  Downloaded suggested updates to Intel drivers and BIOS.  Installed Intel drivers.

7.  Because power level was under 10%, couldn't install the BIOS update normally.  So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.

8.  Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).

9.  Took battery out entirely and restarted computer.  Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter.  Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.

10.  Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.

None of this has worked.  I've now got a battery at 4% with the icon still showing 'plugged in, charging'.  I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one).  While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...

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I bought my lenovo z400 ideapad beginning of April this year and just about two days ago it just turned off and though I plugged it in later it started saying 'plugged in but not charging'. What do you think is the problem? 
 
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After some hours i saw nothing is happening so i made a mistake and cancelled gauge reset in the management software and after that when i restarted my laptop my battery icon says PLUGGED IN CHARGING but it just remians on 0% !!!!!

Problem solved by for example uninstall and reinstalling MICROSOFT ACPI. but notice that i reinstalled my windows 8.1 ! i changed in to windows 7 ! again changed it to windows 8.1 !!!

I updated the energy management software ! nothing happened !

Then try to restart to BIOS menu and from there restore BIOS defaults ! but i couldn't enter BIOS from any ways ! from pressing F1 ! from the way based on windows 8.1 and UEFI frimware settings (somthing like that) ! from none of them i could enter the BIOS!

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