Dell Inspiron 15R N5010-4346 :: Plugged In But Not Charging - Battery Not Detected
Dec 10, 2011
tell me which battery is supposed to be use for dell inspiron 15R n5010-4346 laptop. tell me the model number of battery because i am getting a message when laptop starts." the model number for primary battery could not be determined. this will prevent any battery present from charging. please insert a dell battery for best system operation". i want to check is it the right battery inserted in this laptop?
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Jan 19, 2014
So, I've had a dead battery on my Inspiron N5010 that would not hold a charge. I also noticed that when i plug in the Dell 65W AC adapter that came with my computer without the battery (as a temporary power source) and the light on the AC Adapter shut off. I've used other dell AC adapters and the same thing happens (AC adapter light cut off). Identifying these problems, I purchased a new battery and the battery worked perfectly fine but when i plug in the AC Adapter, the AC Adapter light would cut off and would not charge the battery. I figured it was a Mobo issue but discovered that the I/O ports for the AC Adapter are on the daughterboard. I purchased and replaced the daughterboard. I plugged in the AC Adapter and now the light on the Adapter stays on. The adapter can now be used with or without the battery but it will not charger the battery. Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:
"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."
- I replaced the I/O circuit board (daughter board)
- I Flashed the BIOS
- I Installed Dell QuickSet
- I am using the 65W Dell AC adapter that came with the laptop
- The AC adapter that came with my N5010 works on other Dell laptops
- I've used a different 65W Dell AC Adapter.
- The adapter is not charging the battery (Plugged in but not charging)
- The green light on the adapter stays on all the time when in use
Inside of the BIOS the AC Adapter Type is "Unknown". what else do you recommend I do?
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Feb 2, 2015
I recently updated bios from dell. after some days, my dell 65w- ac adopter is not recognised by laptop. my laptop is inspiron n5010. i saw posts given by you about bios. and i try to install bios again but it is not istalling t as it is all readyexisted version.
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Jun 26, 2013
Dell inspiron n5010 shows charging, but battery always empty, what is the reason behind this i put my laptop several time on charging but no solution.
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Apr 10, 2013
how to fix dell inspiron 15r battery plugged in not charging problem? i bought the laptop from dell in november last year and the charger that came with the product got wet and stop working i went to a computer store here and bought a 65w charger and after about a month using it start saying that its not the same exact charger that came with the laptop but its an original dell 65w charger it even say i should get a 65w or higher and it still dont work it works when it feels like
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Jun 18, 2012
My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
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Mar 17, 2013
I had bought a new battery since my old one was dead. I charged it up and was using it for a couple days. After that, I got the "plugged in, not charging" message. I thought it was the battery, so I got a tested replacement battery. I still got the message, so I did that uninstall battery device manager solution, and didn't work. I also updated BIOS to A14, bought a new A/C adapter, and still no luck. The A/C adapters say "unknown" in BIOS though both A/C adapters are Dell. Here is a picture of the laptop jack. [URL] .....
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Jan 26, 2015
About 1 Year ago i Bought a new DELL 5521 it was working fine, but like 2 days ago i was playing games in battery mod, it suddenly pop low battery 6% or maybe 10% so i force shutted down, and like not its charging up-to 60% or 65% and after this it says Plugged in not charging... i don't know why its not going above 65% percent. I Tried SEVERAL THINGS PEOPLE SAID, in Google in Forums Nothing Worked & it Also Sometimes Plug and Unplug By it Self Like for 2 Seconds it Unplug it Self, and then plug again and i dont know why....
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Dec 19, 2012
We have a Dell Refurbished Inspiron M5010 for about a year. All of a sudden the battery is recognized but will not charge. It says it's plugged in and charging; but stays at 0%?
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Feb 20, 2013
I have this dell inspiron mini 1012 with problems to charge, it always same plugged in, charging but it keep at 8% and if i disconect the AC the computer just shutdown.
i've reset to factory software like 3 times and its doesnt work at all so i just need to know if my battery just pass out.
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Mar 26, 2013
When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."
My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....
Also, my laptop is significantly slower and I am using an Inspiron 1521
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Dec 29, 2014
I have a unit that we have installed a new battery and it still says plugged in not charging. BIOS is not updated to current version, cannot update BIOS as battery is not over "10%". When unit boots, it will not post past splash screen when ACAD plugged in. Model number is Inspiron 11 (3137) and is currently running Windows 8.1.
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Oct 30, 2014
Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue). Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'. I am using the OEM charger and battery initially purchased with the laptop. Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).
I've taken the following steps:
1. I tried battery diagnostics on Dell site. Said the battery is fine.
2. Ran full diagnostics at boot on startup. Those say in Current/High/Low columns:
Primary Battery Charge: 5% (now actually 4%); Primary Battery Health: 86%; Primary Battery Voltage: 11106 mV/11106mV/11106mv; Primary Battery Current Flow: 0mA/0 mA/ 0 mA; AC adapter: 65 watt adapter/na/na
-On separate page, diagnostics continued:
Primary Battery : Charge Cycles=159; Temperature=26C, Voltage=1106mV; Current=0mA; Remaining Capacity=0.271Ah; FullCapacity=5.184Ah; BatteryHealth=86%; ManufactureDate=6/8/2013; Serial Number=b99
Charger: ChargerState=Installed.
3. Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).
4. From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.
5. From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.
6. Went to Dell's drivers & downloads. Downloaded suggested updates to Intel drivers and BIOS. Installed Intel drivers.
7. Because power level was under 10%, couldn't install the BIOS update normally. So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.
8. Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).
9. Took battery out entirely and restarted computer. Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter. Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.
10. Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.
None of this has worked. I've now got a battery at 4% with the icon still showing 'plugged in, charging'. I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one). While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...
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Jan 2, 2015
I have just encountered a problem with my Inspiron 7520 laptop. The laptop is plugged in and notes 'charging'. Problem is that it is not charging and battery has been at 0% for a week now.
Battery meter notes the battery is charging and that the battery is working normally. I have run the 'My Dell' systems test and it failed on the battery with error code WBT02-GX1...
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Dec 10, 2014
I have spent two days reading forums & trying to follow suggestions. I have gotten a new battery (prior to finding out it might not be the problem), reconnected the power cord/adapter and did a bios update. Bios still says adapter is "unknown". Battery (new one) reads at 41% (& holding), the old one at 37%. Another way to charge the battery?
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Mar 19, 2013
My year old XPS 13 Ultrabook's battery is not charging when plugged in. I measured the voltage of the power adaptor at the plug (the end that connects to the Ultrabook) and the voltage level seem fine at 19.4V
However when I plug and unplug the power when the Ultrabook is off, the LED turns on and off accordingly.
My Ultrabook is L321x, running Windows 7, and has BIOS A7 installed.
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Apr 13, 2013
I just had a battery replacement for my Dell XPS 15z.. Prior to the installation of the new battery, the machine could only work with the AC adapter plugged in, raising the suspicion that the battery was defective. However, now that a new battery has been installed, the battery does not charge even whiles the AC adapter is stilled plugged in.
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Jan 9, 2015
How can I disable battery charging of my lap top while the charger is plugged in ? (Dell XPS 15 haswell)...
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Dec 19, 2014
So I don't know what is going on with my xps 18 its losing battery life and its plugged in
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Mar 13, 2010
i have my computer (win 7) set to high performance. I also keep it plugged it but it hasnt been charging my battery, its down to 35%. Does it have some sort of a cycle function where it waits until the battery is drained and then charges it back up? I dont want it to do this because when i need to use it on the go i would like a full battery.
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Aug 12, 2009
I've got an HP Compaq nw8240 and when I move the mouse over the battery icon it says Plugged In, Not Charging. It only shows a 40% charge too, and if I unplug the AC adapter the battery will drain and then recharge back to 40% again.
I'm running the latest version of Windows 7 also.
I've also tried updating the BIOS but when I download the file from HP's support site it and run it all it does is restart my computer and nothing changes.
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Oct 22, 2012
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
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Jun 24, 2014
My laptop is at 4% battery and says pluggred in not charging. I have a HP Envy with windows 8.
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Dec 27, 2012
plugged in but not charging message is displayed
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Dec 11, 2013
I'm having this problem where my battery is plugged in but it is not charging. I tried a few solutions but it doesn't work. I just bought this laptop Lenovo G400s almost a month ago.
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Feb 1, 2015
There is a tiny chance that this slight variation will work. Remove the battery and power cord, and hold the power button down for sixty seconds. Without turning it back on, re-install the battery and power cord and turn it on. If this doesn't work, then it is either a battery failure or a charger failure.
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Jan 27, 2013
I have a problem with my battery on a brand new E430. I've used it for 1 week w/o problems and now it simply doesn't want to charge the battery anymore. It is stuck on 48% and I have a message saying "plugged in, not charging".
EDIT: I run Win 8 (64 bit) - absolutely everything is up to date, including BIOS.
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Aug 16, 2013
I bought my lenovo z400 ideapad beginning of April this year and just about two days ago it just turned off and though I plugged it in later it started saying 'plugged in but not charging'. What do you think is the problem?
Furthermore I lost the receipt ( the sales receipt) but there is still the model/series no. , is the warranty still on?
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Feb 12, 2015
I installed windows 8.1 pro with WMC on my lenovo z510 laptop and installed energy management driver from laptop's drivers dvd. After I installed LEM (lenovo energy management) i started the gauge reset process for my laptop.
After some hours i saw nothing is happening so i made a mistake and cancelled gauge reset in the management software and after that when i restarted my laptop my battery icon says PLUGGED IN CHARGING but it just remians on 0% !!!!!
Problem solved by for example uninstall and reinstalling MICROSOFT ACPI. but notice that i reinstalled my windows 8.1 ! i changed in to windows 7 ! again changed it to windows 8.1 !!!
I updated the energy management software ! nothing happened !
Then try to restart to BIOS menu and from there restore BIOS defaults ! but i couldn't enter BIOS from any ways ! from pressing F1 ! from the way based on windows 8.1 and UEFI frimware settings (somthing like that) ! from none of them i could enter the BIOS!
So now my battery is still facing the problem !you know that it's not easy to unattatch and reattatch z510 battery that is internal ! so at last i must say that i've checked a lot of ways and now my battery is still having problem !
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