Dell Inspiron N5010 :: AC Adapter Unknown Plugged In (not Charging)

Jan 19, 2014

So, I've had a dead battery on my Inspiron N5010 that would not hold a charge. I also noticed that when i plug in the Dell 65W AC adapter that came with my computer without the battery (as a temporary power source) and the light on the AC Adapter shut off. I've used other dell AC adapters and the same thing happens (AC adapter light cut off). Identifying these problems, I purchased a new battery and the battery worked perfectly fine but when i plug in the AC Adapter, the AC Adapter light would cut off and would not charge the battery. I figured it was a Mobo issue but discovered that the I/O ports for the AC Adapter are on the daughterboard. I purchased and replaced the daughterboard. I plugged in the AC Adapter and now the light on the Adapter stays on. The adapter can now be used with or without the battery but it will not charger the battery. Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:

"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."

- I replaced the I/O circuit board (daughter board)

- I Flashed the BIOS

- I Installed Dell QuickSet

- I am using the 65W Dell AC adapter that came with the laptop

- The AC adapter that came with my N5010 works on other Dell laptops

- I've used a different 65W Dell AC Adapter. 

- The adapter is not charging the battery (Plugged in but not charging)

- The green light on the adapter stays on all the time when in use

Inside of the BIOS the AC Adapter Type is "Unknown". what else do you recommend I do?

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Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue).  Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'.  I am using the OEM charger and battery initially purchased with the laptop.  Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).

I've taken the following steps:

1. I tried battery diagnostics on Dell site.  Said the battery is fine.
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9.  Took battery out entirely and restarted computer.  Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter.  Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.

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