Dell Inspiron N5010 :: Not Recognizing AC Adapter Although It Is Working Well

Jun 26, 2012

Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:

"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."

I don't know why I am getting this message since:

- I am using the 65W Dell AC adapter that came with the laptop- The adapter is charging the battery properly- The green light on the adapter stays on all the time when in use- The port connection is fine

So, other than this annoying error message, everything seems to be working fine. Should I just ignore it ?  If not, what else do you recommend I do ?

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Dell Inspiron N5010 :: Not Recognizing Mouse Clicks

Mar 2, 2013

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Jan 19, 2014

So, I've had a dead battery on my Inspiron N5010 that would not hold a charge. I also noticed that when i plug in the Dell 65W AC adapter that came with my computer without the battery (as a temporary power source) and the light on the AC Adapter shut off. I've used other dell AC adapters and the same thing happens (AC adapter light cut off). Identifying these problems, I purchased a new battery and the battery worked perfectly fine but when i plug in the AC Adapter, the AC Adapter light would cut off and would not charge the battery. I figured it was a Mobo issue but discovered that the I/O ports for the AC Adapter are on the daughterboard. I purchased and replaced the daughterboard. I plugged in the AC Adapter and now the light on the Adapter stays on. The adapter can now be used with or without the battery but it will not charger the battery. Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:

"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."

- I replaced the I/O circuit board (daughter board)

- I Flashed the BIOS

- I Installed Dell QuickSet

- I am using the 65W Dell AC adapter that came with the laptop

- The AC adapter that came with my N5010 works on other Dell laptops

- I've used a different 65W Dell AC Adapter. 

- The adapter is not charging the battery (Plugged in but not charging)

- The green light on the adapter stays on all the time when in use

Inside of the BIOS the AC Adapter Type is "Unknown". what else do you recommend I do?

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Dec 20, 2014

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Mar 14, 2013

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