Dell Inspiron N5010 :: Thermal Sensor Not Working Always - Any Method To Reset?
Nov 1, 2014
I have a Dell n5010 laptop.... sometimes I have seen that laptop is getting shutdown automatically after 5-6 minutes of powered on. Lots of internet search I came to know about HWiNFO software which shows cpu temperature and fan speed.... I have seen sometimes cpu gets heated up but the fan is not started yet causing overheat issue.. so as shutting down the system... my bios is up to date as per dell website latest bios driver version A15... I am sensing that that the thermal sensor may be not working properly always... Please note down not always it is happening sometimes it is happening...???
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Dec 30, 2008
what i wanted wass to fix/bypass the sensor without having to replace the damn board. i couldn't even find a single post staing where exactly the sensor is on the board.
my problem specifically was that beer got spilled on the keyboard. after a while the machine shorted and shut off. I have a Dell Inspiron 9300, with a 1.73 ghz Sonoma CPU. i left the laptop off for two days so some of the liquid would dry out. after some problems and a dozen reboots i got into the bios, then finally through to windows. everything was fine except that the CPU was working at a very low frequency. also the fans were continually at highest speed. the CPU was being reported between 101 mhz to 503 mhz, depending on the software. it was being recognized correctly but showing to operate at 202 mhz in the system properties panel. what was really striking is that the notebook harware software i had installed was reporting the CPU temperature as 85 C. I tried various software to manipulate the CPU frequency to no avail. The temp was a constant 85 C, although i could tell that it was not even close to this temperature since i my laptop was partly disassembled and i could feel the surface of the heatsink with my hand; it was cool.
I finally surmised that the problem was with the thermal sensor on the motherboard. it had probably shorted or got soaked and was reporting the highest temperature it could as a safety measure, thereby limiting the CPU to a very low frequency and not allowing it to throttle above 503 mhz.
My last option, save for replacing the motherboard, was to find the sensor chip, clean it, dry it and hope that it would work again.
But this is not what solved the problem. somewhere on the net i came accross a code, that when entered on an Inspiron 9100 (an older laptop, with a different chipset) would bring up the Thermal Management screen or something like that, which is certainly not accessible via the BIOS. I was playing around with the settings on a program called Hardware sensors monitor, again to no avail, when i finally decided to enter this code:
FN key + zxcvasdqwer. almost the second i pressed z, or maybe after x, the high speed fans shut off! after a short while they kicked back into operation but at a low speed, just like they were supposed to. the program hmonitor began reporting a more realistic CPU temp. i tried to play a high-def movie file and finally it played normal, without any lag or stuttering! as i played it, the fans kicked into higher mode, and the temp which had been steadily rising, began to drop. the program, and most other programs were still reporting the cpu at 202 mhz, windows system properties as well. but since it was playing a 720p video file normally, it had to be much higher than that. i did a reboot and voila!
all monitoring software are now reporting the CPU at 1.73 ghz. the system temperatures are perfectly normal, and at idle the CPU goes as low as 20 degrees C. The software Speedfan, however, is still giving an error regarding the sensor chip on the motherboard.
I seemed to have fixed the severe thermal sensor problem by a few keystrokes, without having to replace the motherboard or even the sensorchip. in fact, i didn't even have to find the sensor node and clean it.
I came accross more than a dozen people who had a very similar problem to mine, with the temperature being reported at 85-86 C, for no reason. At least those who have a Dell notebok might be able to solve this problem.
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Dec 30, 2008
my problem specifically was that beer got spilled on the keyboard. after a while the machine shorted and shut off. I have a Dell Inspiron 9300, with a 1.73 ghz Sonoma CPU. i left the laptop off for two days so some of the liquid would dry out. after some problems and a dozen reboots i got into the bios, then finally through to windows.
everything was fine except that the CPU was working at a very low frequency. also the fans were continually at highest speed. the CPU was being reported between 101 mhz to 503 mhz, depending on the software. it was being recognized correctly but showing to operate at 202 mhz in the system properties panel. what was really striking is that the notebook harware software i had installed was reporting the CPU temperature as 85 C. I tried various software to manipulate the CPU frequency to no avail. The temp was a constant 85 C, although i could tell that it was not even close to this temperature since i my laptop was partly disassembled and i could feel the surface of the heatsink with my hand; it was cool.
I finally surmised that the problem was with the thermal sensor on the motherboard. it had probably shorted or got soaked and was reporting the highest temperature it could as a safety measure, thereby limiting the CPU to a very low frequency and not allowing it to throttle above 503 mhz.
My last option, save for replacing the motherboard, was to find the sensor chip, clean it, dry it and hope that it would work again.
But this is not what solved the problem. somewhere on the net i came accross a code, that when entered on an Inspiron 9100 (an older laptop, with a different chipset) would bring up the Thermal Management screen or something like that, which is certainly not accessible via the BIOS. I was playing around with the settings on a program called Hardware sensors monitor, again to no avail, when i finally decided to enter this code:
FN key + zxcvasdqwer. almost the second i pressed z, or maybe after x, the high speed fans shut off! after a short while they kicked back into operation but at a low speed, just like they were supposed to. the program hmonitor began reporting a more realistic CPU temp. i tried to play a high-def movie file and finally it played normal, without any lag or stuttering! as i played it, the fans kicked into higher mode, and the temp which had been steadily rising, began to drop. the program, and most other programs were still reporting the cpu at 202 mhz, windows system properties as well. but since it was playing a 720p video file normally, it had to be much higher than that. i did a reboot and voila!
all monitoring software are now reporting the CPU at 1.73 ghz. the system temperatures are perfectly normal, and at idle the CPU goes as low as 20 degrees C. The software Speedfan, however, is still giving an error regarding the sensor chip on the motherboard.
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Jan 9, 2010
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
Fingerprint sensor is AuthenTec Inc. AES2810
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Aug 15, 2009
The LCD on my 700m quit working after I dropped it. But OK on external monitor. Got new screen on eBay. Part # slightly different but that's moot now.
After hooking up the two cables to new screen and putting battery back in, I pressed START button. The light would come on for a few seconds and then blink off, accompanied by a faint click. The data cable to screen got very hot in just a few attempts to start up.
Now nothing works (no more blinks and clicks) with either LCD, on either battery or mains. At this point I would be happy just with external monitor. Had I tripped an thermal overload device, and is there a reset button?
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Dec 20, 2014
my dell inspiron n5010 keyboard key(g and h) not working living on osk price of new laptop internal keyboard???
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Jan 3, 2015
I recently had my hard drive replaced and windows 7 reinstalled on my laptop. My touchpad hot key is not working now. It did before. I have Inspiron N5010.
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Feb 18, 2013
I just bought a Dell computer from my friend, the mouse worked until last night, now both the mouse and touchpad aren't working!I've tried pressing the button that turns the touchpad off and on, and it did absolutely nothing.I CANNOT use my mouse at all.
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Jun 26, 2012
Every time I turn on my Dell Inspiron N5010 laptop, I get the following message:
"The AC adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. Please connect a Dell 65W AC adapter or greater for the best system performance."
I don't know why I am getting this message since:
- I am using the 65W Dell AC adapter that came with the laptop- The adapter is charging the battery properly- The green light on the adapter stays on all the time when in use- The port connection is fine
So, other than this annoying error message, everything seems to be working fine. Should I just ignore it ? If not, what else do you recommend I do ?
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Mar 31, 2013
My Dell Inspiron N5010 keyboard is not working properly. The keys from numpad not working. And sometimes left arrow too. If I press some key of them is appearing random letters or numbers. Sometimes they change my volume, brightness, and touchpad /enable-disable./ My OS is Windows 7. I have tried Ubuntu 12.04, but and there is similarly.
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Sep 6, 2012
I've discovered my display driver has stopped working and frequently crashes.
Can i get a download link and replace it for Inspiron 15R (N5010)
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Mar 14, 2013
3days back droped my laptop? My system is Dell Inspiron N5010, it has a i5 processor and 6 GB of DDR3 RAM.
Basically, here's what happens:
1. I press the button to turn on my laptop
2. Everything seems to work fine
3. sometimes windows properly startsup and after 5-10min my laptop unexpectedly turns off???
4. today i tried to diagnose my laptop.. when i press F12 and strat diagnose after 2mins it turns of automatically ??
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Mar 24, 2013
I have Inspiron N5010. I downloaded the Windows 8 and the bluetooth stopped working.
I downloaded the drivers from the dell.com, but all it says is this "this product has compatibility issues" ...
ALSO, i can not use my webcam to take the pics. it will only turn on when using yahoo messenger or something.
How can I get the webcam to be on...
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Mar 26, 2013
I am using dell inspirion n5010 i3. And i am getting problem with its touchpad . Problem is that while using the laptop, touchpad suddenly stops working but right click option continues to work but at the same time usb mouse continues to work and after pressing ctrl+alt+del and doing logout it starts working.
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Nov 21, 2009
I'm about at my wit's end trying to get the ALS to work in Win7 on my Precision M4400. I have emailed
Dell and their response was useless, as usual. They said that because I didn't buy the machine
with Win 7, they couldn't help me. (Even though their website states the machine is fully compatible, and even though they're selling M4400s with Win 7 installed.
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Apr 2, 2009
I have come to grips with the fact that my E6400 (see specs below) has idle temps of around 42 for both CPUs and around 62 for the GPU (while docked).
While these are not dangerous, and while the slow fan speed is very quiet and therefore doesn't bother me, I refuse to accept defeat so easily.
So, I am thinking of replacing the thermal paste and possibly the thermal pad on my E6400. There is at least one person here at the Latitude/Precision sub-forum who did that, with amazing results
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Feb 3, 2009
I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.
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Nov 10, 2009
my backlight and touchpad are not working since i replaced my DV3000's motherboard with one meant for a DV3500 (wrongly listed as DV3000). I think that it has something to do with the lid sensor.
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May 12, 2014
On my nc6320 working, where Windows 7 is installed, it stopped working the fingerprint sensor after some update of the operating system;I have tried to reinstall all the software for the driver but I could not find a working combination.
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Aug 25, 2014
I am using hp pavilion dm4 1265dx. running in win 8 os. my finger print sensor not working .....
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Apr 14, 2011
Just purchased a Pavilion dm4 notebook that came with the Validity Fingerpring scanner. As soon as I bought the laptop, I was quick to install Windows 7 Pro 64 bit as my work requires the extra features in Win 7 Pro. The stock OS that was pre-installed was Win 7 Home Prem.
So here is my issue, the fingerpring scanner wont work. I have the proper driver installed from hp's website (found here) and after rebooting, it still does not work. I have installed the hp Support application that scans my notebook for the latest drivers and found no updates needed. I have not tried rolling back the driver as the option is not available (only one driver was ever installed anyways) and I have also tried uninstalling the driver, rebooting, reinstalling the driver, rebooting, and it still will not work. I have also tried doing the same just previously mention but this time running the installation as an admin (right click, "run as administrator"). Still nothing.... I also tried navigating to the driver folder on C: and then runing the application as an admin, but still come up short handed....
Sometimes the light will come on like its working, but when I go to use it to enroll my fingerprint it just won't do anything.
Is there another piece of software besides the drvier that I need to install to get this work?
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Sep 2, 2009
It seemed to stop by itself after an apple update. Am on 10.6 with no other issues so far. Any way I can remove the update?
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Jul 16, 2009
i have a question for everyone who has removed the heatspreader from an acer 6920g. Did the northbridge made contact with the heatspreader by a thermal pad or by a thermal paste ? mine had something that looked like a thermal pad but when i tried to remove it , it tore into small pieces ( i know a thermal pad is not like that ). i used a thermal paste when i put everything back together. Should i open it up again and use a thermal pad for the northbridge ?. In everst in the sensor menu it shows 42 degrees celsius for the motherboard sensor ( i assume that is the northbridge).
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Jul 25, 2014
I have a Pavilion dv7 (dv7t-6c00) CTO Quad Edition (Product # A1L77AV) that I cannot get the Validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.
The Windows 8 drivers that are available for this model do not seem to work. Other Windows 8.1 drivers available in HP site do not seem to work either.
The device shows in Computer Management as working, I guess using a Microsoft Driver. The device shows as 'Validity Sensors (WBF) (PID=0018)' under Biometric devices.
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Oct 18, 2013
After i did update to Windows 8.1 my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex
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[URL]...
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Jun 21, 2014
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
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Dec 12, 2008
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Mar 17, 2013
I've had an Inspiron 15R (N1550) for a year and a half now. Six months in, the fan shot its bearings and had to be replaced under warranty by a Dell technician. About four months ago, I started experiencing overheating issues again resulting in thermal shutdown when running resource-intensive applications for any length of time. After use, the case would literally become too hot to touch. I updated my BIOS, cleaned out the areas I could reach with canned air, and operate the laptop on a cooling pad at all times. Even this had, at best, minimal effect on the duration for which the computer could run without reaching excessive temperatures.
Recently, I noticed that the fan wasn't throttling when running high-load applications, either, so I installed SpeedFan and confirmed that it never seemed to come out of the idle state. SpeedFan appears to have fixed the throttling issue, however, even when clocking the fan to a minimum of 60% and a maximum of 100% once any of the components rise above 55-60deg (c) while blowing cold air at maximum speed from an external fan directly over the vent, I get at most half an hour out of games or high-demand video editing software before I experience another thermal shutdown. If I stop playing halfway through, then quit the game and examine the temperature gauges on SpeedFan, Cores 0-3 show as between 85-93 degrees, and two readings, Temp5 and Temp6 (the chip for which simply reads "DELL") shows as 90-95 degrees.
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Jan 1, 2015
I replaced HDD with SSD on my new 7347, and then did a clean install of "Windows 8.1 Enterprise N" in order to be able to run Hyper-V virtual systems. I have applied all Windows 8.1 updates and installed Dell 7347 drivers and updated the BIOS to A03. All is working except screen auto rotation.The Device Manager indicates that HID Sensor Collection has a driver problem and cannot start as shown below:
Clicking on the HID Sensor Collection shows the unable to start (Code 10) issue.Is there some other DELL driver I need to install? I have tried running Windows 8.1 Troubleshooting app and it shows this: I have also run the DELL Support "System Analysis" option as shown below and it loops on requesting me to install the 7347_Chipset_Driver_NDGM4_WN_9.5.22.1760_A00 driver which I have done multiple times.
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Anyone willing to remove their Studio 1555's palm rest to see if there's a slot that exists on the motherboard for a fingerprint reader?
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