Dell :: Faulty Thermal Sensor
Dec 30, 2008
what i wanted wass to fix/bypass the sensor without having to replace the damn board. i couldn't even find a single post staing where exactly the sensor is on the board.
my problem specifically was that beer got spilled on the keyboard. after a while the machine shorted and shut off. I have a Dell Inspiron 9300, with a 1.73 ghz Sonoma CPU. i left the laptop off for two days so some of the liquid would dry out. after some problems and a dozen reboots i got into the bios, then finally through to windows. everything was fine except that the CPU was working at a very low frequency. also the fans were continually at highest speed. the CPU was being reported between 101 mhz to 503 mhz, depending on the software. it was being recognized correctly but showing to operate at 202 mhz in the system properties panel. what was really striking is that the notebook harware software i had installed was reporting the CPU temperature as 85 C. I tried various software to manipulate the CPU frequency to no avail. The temp was a constant 85 C, although i could tell that it was not even close to this temperature since i my laptop was partly disassembled and i could feel the surface of the heatsink with my hand; it was cool.
I finally surmised that the problem was with the thermal sensor on the motherboard. it had probably shorted or got soaked and was reporting the highest temperature it could as a safety measure, thereby limiting the CPU to a very low frequency and not allowing it to throttle above 503 mhz.
My last option, save for replacing the motherboard, was to find the sensor chip, clean it, dry it and hope that it would work again.
But this is not what solved the problem. somewhere on the net i came accross a code, that when entered on an Inspiron 9100 (an older laptop, with a different chipset) would bring up the Thermal Management screen or something like that, which is certainly not accessible via the BIOS. I was playing around with the settings on a program called Hardware sensors monitor, again to no avail, when i finally decided to enter this code:
FN key + zxcvasdqwer. almost the second i pressed z, or maybe after x, the high speed fans shut off! after a short while they kicked back into operation but at a low speed, just like they were supposed to. the program hmonitor began reporting a more realistic CPU temp. i tried to play a high-def movie file and finally it played normal, without any lag or stuttering! as i played it, the fans kicked into higher mode, and the temp which had been steadily rising, began to drop. the program, and most other programs were still reporting the cpu at 202 mhz, windows system properties as well. but since it was playing a 720p video file normally, it had to be much higher than that. i did a reboot and voila!
all monitoring software are now reporting the CPU at 1.73 ghz. the system temperatures are perfectly normal, and at idle the CPU goes as low as 20 degrees C. The software Speedfan, however, is still giving an error regarding the sensor chip on the motherboard.
I seemed to have fixed the severe thermal sensor problem by a few keystrokes, without having to replace the motherboard or even the sensorchip. in fact, i didn't even have to find the sensor node and clean it.
I came accross more than a dozen people who had a very similar problem to mine, with the temperature being reported at 85-86 C, for no reason. At least those who have a Dell notebok might be able to solve this problem.
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Dec 30, 2008
my problem specifically was that beer got spilled on the keyboard. after a while the machine shorted and shut off. I have a Dell Inspiron 9300, with a 1.73 ghz Sonoma CPU. i left the laptop off for two days so some of the liquid would dry out. after some problems and a dozen reboots i got into the bios, then finally through to windows.
everything was fine except that the CPU was working at a very low frequency. also the fans were continually at highest speed. the CPU was being reported between 101 mhz to 503 mhz, depending on the software. it was being recognized correctly but showing to operate at 202 mhz in the system properties panel. what was really striking is that the notebook harware software i had installed was reporting the CPU temperature as 85 C. I tried various software to manipulate the CPU frequency to no avail. The temp was a constant 85 C, although i could tell that it was not even close to this temperature since i my laptop was partly disassembled and i could feel the surface of the heatsink with my hand; it was cool.
I finally surmised that the problem was with the thermal sensor on the motherboard. it had probably shorted or got soaked and was reporting the highest temperature it could as a safety measure, thereby limiting the CPU to a very low frequency and not allowing it to throttle above 503 mhz.
My last option, save for replacing the motherboard, was to find the sensor chip, clean it, dry it and hope that it would work again.
But this is not what solved the problem. somewhere on the net i came accross a code, that when entered on an Inspiron 9100 (an older laptop, with a different chipset) would bring up the Thermal Management screen or something like that, which is certainly not accessible via the BIOS. I was playing around with the settings on a program called Hardware sensors monitor, again to no avail, when i finally decided to enter this code:
FN key + zxcvasdqwer. almost the second i pressed z, or maybe after x, the high speed fans shut off! after a short while they kicked back into operation but at a low speed, just like they were supposed to. the program hmonitor began reporting a more realistic CPU temp. i tried to play a high-def movie file and finally it played normal, without any lag or stuttering! as i played it, the fans kicked into higher mode, and the temp which had been steadily rising, began to drop. the program, and most other programs were still reporting the cpu at 202 mhz, windows system properties as well. but since it was playing a 720p video file normally, it had to be much higher than that. i did a reboot and voila!
all monitoring software are now reporting the CPU at 1.73 ghz. the system temperatures are perfectly normal, and at idle the CPU goes as low as 20 degrees C. The software Speedfan, however, is still giving an error regarding the sensor chip on the motherboard.
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Nov 1, 2014
I have a Dell n5010 laptop.... sometimes I have seen that laptop is getting shutdown automatically after 5-6 minutes of powered on. Lots of internet search I came to know about HWiNFO software which shows cpu temperature and fan speed.... I have seen sometimes cpu gets heated up but the fan is not started yet causing overheat issue.. so as shutting down the system... my bios is up to date as per dell website latest bios driver version A15... I am sensing that that the thermal sensor may be not working properly always... Please note down not always it is happening sometimes it is happening...???
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Jan 9, 2010
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
Fingerprint sensor is AuthenTec Inc. AES2810
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Apr 2, 2009
I have come to grips with the fact that my E6400 (see specs below) has idle temps of around 42 for both CPUs and around 62 for the GPU (while docked).
While these are not dangerous, and while the slow fan speed is very quiet and therefore doesn't bother me, I refuse to accept defeat so easily.
So, I am thinking of replacing the thermal paste and possibly the thermal pad on my E6400. There is at least one person here at the Latitude/Precision sub-forum who did that, with amazing results
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Jul 16, 2009
i have a question for everyone who has removed the heatspreader from an acer 6920g. Did the northbridge made contact with the heatspreader by a thermal pad or by a thermal paste ? mine had something that looked like a thermal pad but when i tried to remove it , it tore into small pieces ( i know a thermal pad is not like that ). i used a thermal paste when i put everything back together. Should i open it up again and use a thermal pad for the northbridge ?. In everst in the sensor menu it shows 42 degrees celsius for the motherboard sensor ( i assume that is the northbridge).
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May 19, 2008
I posted a thread earlier about my CPU getting very hot. Nobody said it was to hot for gaming but my CPU is downclocking when I play a game longer then 5minutes. I have it proped up, my fans on on high, and cleaned my vents and it's still hitting 85C in as little as 30minutes of gaming. My 80NM 360 don't get near this hot. My last laptop (M170) only got to 50C.
So my question is:
is my CPU faulty or does anybody know how to fix this? Hell, it's 60C right now!
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Aug 27, 2009
XPS M1530faulty GPU or what .
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Oct 29, 2008
my recent purchase of an xps1530 i have noticed that my graphics in my game have not run as well
when i play counterstrike source it will be like 100 fps for like 5 mins then all of a sudden it drops to 20 fps. its horrendous to play
other games run terrible like world of warcraft and mass effect. is there any fix for this
is this a heat issue?
can i set my fan higher
if its faulty how do i get a new card?
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Jan 19, 2009
Well dell came out and once again replaced the mobo today... making this the 3rd time this computer needed servicing... and to my surprise while test driving it today (after the guy left), the computer shut down after reaching over 100c on the ACPI temps...
funny thing is, i didnt smell anything burn, there was no heat at all, and everything seemed fine...
i unseated the heatsink and tried it again, sure enouh the same thing happened. the fan maxes out as soon as i start the PC, when it loads windows...
then once i get there, it completely stops... i mean the fan blade arent turning .....
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Dec 31, 2008
I understand that sometimes mistakes are made and early versions of products are less reliable, but Nvidia seem to know exactly what the problem with the 8600 is but make no attempt to fix it...
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Feb 4, 2010
my xps m1330's power adapter recently became faulty, so I ordered another one from eBay.
It just arrived today, but the problem is when the adapter is plugged in to the computer and a power source,
the green LED light flashes. Does anybody know what this means and how I can fix it?
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Sep 8, 2009
My situation is that about a month ago i returned to my M1730 and noticed that it was running on low res ......
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Jan 9, 2009
I never knew about the nvidia and the stupid faulty 8600 cards until i accidently saw it today. It makes sense why my laptop freezes when it comes out from sleep mode.
Now the question is what are Dell UK doing? I know my laptop is failing now. Can you get your money back because i don't want mine replaced by another faulty 8600 card.
I have a inspiron 1520 with 8600m gt. Its 1 year and 2 or 3 weeks old now. Fortunately i got 3 year warranty.
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Jan 28, 2010
I have the XPS m1330 with the nVidia 8400 GPU. Got it back in September of 2007 with just one year warranty.
I just started getting the rainbow colored vertical lines on the screen today, did research, and found out it is due to faulty GPU design.
Called up Dell, and they said even my one year extended warranty due to this common GPU error was over in September of 2008.
They also said I am out of luck, unless I want to go through their out of warranty repair department.
I didn't use the laptop on regular basis till just 8 months ago when my old one finally gave out of me after 6 years. So m1330 has been only used for 8 months, and now I am stuck with bunch of verticals lines, and no hope.
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Oct 21, 2009
My lovely Dell Inspiron 1720 notebook was working quite happily but then the next time I switched it on and used a browser it started filling the URL box with letter 'd' by itself.
It then returned to work normally for a minute or so but then started filling a page with the letter 's' then 'a'. Sometimes I can get it to stop doing this by pressing another key but 'a','s' and 'd' have stopped working altogether except when they spring into life by themselves.
Virus checker says it's clean. What checks can I run to determine if it is a driver fault or keyboard hardware fault?
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Mar 28, 2013
I have two identical Dell Inspiron17R 5720's with the same problem with the Quote Key. When pressed once, nothing appears on screen. Press again and both appear. Get the same result if shift key is used for double quotes.
The same results get transferred to an attached USB keyboard, so it must be something wrong internally, either in Bios or Windows 7 (SP1)'s setup of the Standard PS/2 Keyboard.
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Mar 6, 2009
I have a problem with my XPS 1730 laptop, this started probably 4 months ago. (second laptop that has screwed up after the warranty ended). I'm hopeless at explaining stuff, so i'll do it in point forms.
* First sign of trouble started when i booted up my comp one day and it beeped before loading windows and paused saying something like
"AC power adaptor not recognised, press F1 to continue F2 to enter setup, system will run slower"
If i continued then it did run really slow (even though power option was set on high performance) and the battery didnt charge.
* Every time i turned on my computer i had to keep putting the power cable in and out, adjusting it as i did so, until the battery light on the top right (near the lcd screen) flashed. If that didnt flash and i turned it on then the unknown power adaptor message would come up.
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Mar 3, 2010
as you can see the picture on attachment..there is a small gap between my lcd with the backcover of my dell xps 1647..the gap is about 1mm and i can put my nail between the gap..is it ok?
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Nov 11, 2014
Where I can locate the instructions to change my faulty backlit keyboard on a Dell XPS 14Z (L412Z) ??
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Feb 2, 2015
I wanted to load QuickSet on a D630.
Unfortunately, I can't find the original versions (e.g. 7.1.19) on dell.com and the version that dell.com says to use (v.8.3.17, A51) is broken. If I attempt to run R180759.exe, I get "Invalid self-extractor configuration. This file may be corrupted." (The MD5 checksum is correct.)
Where can I find a working version of the QuickSet installation file?
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Apr 20, 2009
I have a 1.5 yr old macbook pro 15", 2.4ghz, 160gb hd, 2 gb ram... The video card burned out.. everything else is great...
If I buy this for cheap, can I possibly head to an Apple store, and get it repaired for free?
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Dec 13, 2009
Does anyone know how to disable the infrared sensor on an XPS 1645?
I ask as I often use the laptop while also watching a media pc and the remote control operates both the laptop as well as the media pc and it's damned annoying.
All of the items referring to the infrared receiver in the device manager can't be disabled so other than sticking a piece of tape over the sensor does anyone have any ideas?
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Sep 30, 2007
Alright, so today I decided to try out I8k Fangui with Intel thermal analysis tool, and my was I shocked. My M1710 was registering temperatures of 97 degrees centigrade before I shut off the thermal analysis tool. I would've probably went way past 100. I got a non overclocked T7600G.
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Nov 21, 2009
I'm about at my wit's end trying to get the ALS to work in Win7 on my Precision M4400. I have emailed
Dell and their response was useless, as usual. They said that because I didn't buy the machine
with Win 7, they couldn't help me. (Even though their website states the machine is fully compatible, and even though they're selling M4400s with Win 7 installed.
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Jan 2, 2009
So Photoshop CS 4 is giving me corrupt graphics. It's very random, I've only come across it a couple of times.
Here's the picture: Click! (1Mb png)
Does this mean that my 9600 is faulty, since CS 4 is using my GPU?
(the only reason I linked the picture is because it's 1680x1050 and 1MB, and I didn't want to stretch the page)
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Jun 4, 2014
I have a Lenovo U410 and a set of USB speakers on a faulty USB cable. I know, my fault: i connected the cable and the "+" and "-" connected for a short time. In my laptop i heard a little electrical explosion (no smell) and the laptop immediately powered off itself. At once i removed the USB cable and switched the laptop back on: no problems (!). But once booted, no USB port was working anymore. So my conclusion: i "fried" the system board somewhere.
The laptop is in its guarantee period, however i removed the hard drive and replaced it with an SSD. I assume the guarantee is lost when i replaced the HDD. I just re-opened the casing but i am unable to find "fried" components or "burned" areas.
Questions:
1. can i investigate more, or find a solution myself?
2. i probably need a new system board. Where can i order a new system board?
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Mar 12, 2009
yesterday my e6400 fell from 5 feet! 1.5m! I almost caught it but it just fell. Fortunately it fell flat and there was en empty box of cleenex that fell with it and fortunately made the impact with the ground a little softer.
But STILL, I have a free fall sensor that did absolutely nothing. I picked the 6400 up and it just kept running as usual. Nothing happened to the machine, which to me is a great sign of durability, but AFAIK the HDD should have shut off, otherwise what's the point of having a free fall sensor?
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Feb 24, 2009
I just installed Winows 7 and after installing some missing drivers (410 + UWB, etc.)
I have only 1 missing, it's : Broadcom USH w/swipe sensor, and I can not find it at the Dell web site, they have only the Firmware file, but no driver file
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Sep 27, 2008
on my m4400 it seems the fingerprint software is only used to log on to windows.
my girlfriend has an acer with a fingerprint reader, she can use it to log on to websites etc...
does the dell software allow me to do this? or do i have to download some third party software?
what is the difference between a UPEK fingerprint reader and the non upek one? lol... dell has those two options
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