HP Pavilion Dm4 :: Validity Sensor (VFS301) Not Working On Notebook
Apr 14, 2011
Just purchased a Pavilion dm4 notebook that came with the Validity Fingerpring scanner. As soon as I bought the laptop, I was quick to install Windows 7 Pro 64 bit as my work requires the extra features in Win 7 Pro. The stock OS that was pre-installed was Win 7 Home Prem.
So here is my issue, the fingerpring scanner wont work. I have the proper driver installed from hp's website (found here) and after rebooting, it still does not work. I have installed the hp Support application that scans my notebook for the latest drivers and found no updates needed. I have not tried rolling back the driver as the option is not available (only one driver was ever installed anyways) and I have also tried uninstalling the driver, rebooting, reinstalling the driver, rebooting, and it still will not work. I have also tried doing the same just previously mention but this time running the installation as an admin (right click, "run as administrator"). Still nothing.... I also tried navigating to the driver folder on C: and then runing the application as an admin, but still come up short handed....
Sometimes the light will come on like its working, but when I go to use it to enroll my fingerprint it just won't do anything.
Is there another piece of software besides the drvier that I need to install to get this work?
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Jul 25, 2014
I have a Pavilion dv7 (dv7t-6c00) CTO Quad Edition (Product # A1L77AV) that I cannot get the Validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.
The Windows 8 drivers that are available for this model do not seem to work. Other Windows 8.1 drivers available in HP site do not seem to work either.
The device shows in Computer Management as working, I guess using a Microsoft Driver. The device shows as 'Validity Sensors (WBF) (PID=0018)' under Biometric devices.
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Jun 21, 2014
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.
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Aug 18, 2014
I am having problems with the Validity sensor drivers. It appears to not install correctly.
I've HP simple pass installed and working, I've also tried to install validity sensor drivers (from HP drivers store) but it appears to never install correctly since then it doesn't work. When I go under biometric device, in control pannel, it says that there is no biometric device installed on the computer.
In my devices manager, every drivers show like it has been installed.
I have a HP Envy 15-k067nz with Windows Seven (64 bits) installed on it. Except the validity sensor drivers, every other drivers work without problem.
Originaly there was Windows 8.1 installed on it with Validity sensor drivers working on it.
I also tried to install the windows 8.1 drivers version in compatibility mode, which didn't work.
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Jan 9, 2010
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
Fingerprint sensor is AuthenTec Inc. AES2810
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Aug 25, 2014
I am using hp pavilion dm4 1265dx. running in win 8 os. my finger print sensor not working .....
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Apr 24, 2012
I have an issue with Validity Sensor (WBF) (PID=0018)
After I upgrade from windows 7 to windows 8 validity sensor is not working on dv6 3300ev
I get message: This device cannot start. (Code 10)... The process hosting the driver for this device has terminated.
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Jan 2, 2015
wifi on my notebook not working. Now,I have to go on internet with Network Adapter D-link.
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Mar 6, 2014
I have an HP Pavilion G6 notebook and I recently bought a USB microphone for recording. I installed the mic and tested it but when I tried to turn the internal mic back on I couldn't get it to record! The speakers and webcam still work fine. what can I do?
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Jul 31, 2014
Just yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
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Jul 22, 2014
I have HP Pavilion g6 Notebook PC. I just do not understand why my internal speakers or headphones are not working. sometimes it works and other times it don't.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Mar 31, 2013
I have had the HP Pavilion g6t-1b00 CTO Notebook PC for a year or two now. I've been having a couple of problems with internet connectivity and putting my computer on "sleep".
However, few days ago, my keyboard randomly started acting weirdly. When I would try to type certain letter/numbers, they would come out differently.
Ex. pressing the space bar would show up " ./M" instead
I tried restarting my computer many times and installed a BiOS update which fixed all of my issues except for my up and down arrow keys. As of now, they have no function; I can't scroll with them and they don't seem to be taking on the role of another key. I have tried using the keys on different programs. Using the touch pad to scroll works but I still can't use the up and down keys.
Is there anyway to get the up and down arrow keys to work again?
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Feb 2, 2014
I have Hp Pavilion 2000 notebook, on which when i am press f2,f3 for brightness increease or decrease, id does'nt do that. inface all other buttons are performing well, but when i press this, the brighness bar shows on the screen but newither it increases nor decreases.
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Jun 29, 2014
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
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Jan 7, 2015
When i access the link mycomputer/manage/ device manager/ display adapter, the radeon card is working properly. but when i right-clicking on desktop and click graphics properties, it getting error that no AMD graphics driver installed,or the AMD driver is not functioning properly. And the catalyst control center cannot be started.
I update driver and download last version this driver from amd site but not solved problem ....
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Jul 24, 2014
i recently purchased the above notebook and tried to play some games but i am getting error that my graphic card drivers are either not installed properly or they are missing altogether, i had installed drivers from AMD's autodetect driver tool. Earlier i had installed AMD drivers from windows update but the problem still exists. In the game i am getting memory insufficient error, unable to change graphics and display settings. Game crashes giving me error message as to update my AMD graphic drivers.
My notebook specs are-(dxdiag)
System Model: HP Pavilion 15 Notebook PC
BIOS: F.42
Processor: Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz (4 CPUs), ~1.7GHz
Memory: 4096MB RAM
Available OS Memory: 4026MB RAM
Display Devices-
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Display Memory: 1792 MB
Dedicated Memory: 0 MB
Shared Memory: 1792 MB
Render-
Card name: Radeon (TM) HD 8670M
Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x6660)
Display Memory: 3836 MB
Dedicated Memory: 2044 MB
Shared Memory: 1792 MB
I tried changing settings through BIOS setup, but no such (Advance/Display)setting were available? I tried setting the app to high performance too through 'Configue Switchable Graphics' option but no success. which drivers i need to install or what i need to do to work my AMD Radeon Card.
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Nov 21, 2009
I'm about at my wit's end trying to get the ALS to work in Win7 on my Precision M4400. I have emailed
Dell and their response was useless, as usual. They said that because I didn't buy the machine
with Win 7, they couldn't help me. (Even though their website states the machine is fully compatible, and even though they're selling M4400s with Win 7 installed.
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Feb 3, 2009
I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.
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Nov 10, 2009
my backlight and touchpad are not working since i replaced my DV3000's motherboard with one meant for a DV3500 (wrongly listed as DV3000). I think that it has something to do with the lid sensor.
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May 12, 2014
On my nc6320 working, where Windows 7 is installed, it stopped working the fingerprint sensor after some update of the operating system;I have tried to reinstall all the software for the driver but I could not find a working combination.
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Sep 2, 2009
It seemed to stop by itself after an apple update. Am on 10.6 with no other issues so far. Any way I can remove the update?
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Nov 1, 2014
I have a Dell n5010 laptop.... sometimes I have seen that laptop is getting shutdown automatically after 5-6 minutes of powered on. Lots of internet search I came to know about HWiNFO software which shows cpu temperature and fan speed.... I have seen sometimes cpu gets heated up but the fan is not started yet causing overheat issue.. so as shutting down the system... my bios is up to date as per dell website latest bios driver version A15... I am sensing that that the thermal sensor may be not working properly always... Please note down not always it is happening sometimes it is happening...???
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Oct 18, 2013
After i did update to Windows 8.1 my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex
I tried to download last update Driver for Envy-Dv6 7300 ex Validity Fingerprint Sensor Driver "sp58900.exe" file but not working !!
[URL]...
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Feb 26, 2013
A few days ago, i bought this Pavilion DM4-3115TX Beats Edition. (Product No. B6U96PA#AR6) With OS installed i'm starting install every driver. Everything is working except the finger print sensor driver.
For me, Its difficult to find the compatible driver for this fingerprint device. Its been 2 days i browsing searching for this driver in this hp forum. Since the Driver download section is not provide the drivers for this device, i try many fingerprint sensor driver in every thread i've met. But no one gives me positive result.
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Oct 17, 2013
I just upgraded to Windows 8.1, and now the fingerprint reader doesn't work anymore.
I know that Win 8.1 has built-in biometrics support, so I tried uninstalling HP SimplePass, without success. I updated the drivers to the latest I found (4.5.123.0), I tried uninstalling/reinstalling the drivers, I started the "Windows Biometrics" service, I basically tried everything I could think of.
Right now, the Fingerprint reader drivers are installed correctly and it's detected by the system, but in Control Panel, the "Biometrics" category is not there. Also, in PC Settings => Accounts => SIgn-on, the Fingerprint option is disabled.
What I can do more? Or wait for newer drivers?
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Apr 1, 2013
I have one dell vostro 3460 laptop. recently i install windows 8 64bit on my laptop. after installing new os i cant use my finger print reader. Any link for download win 8 compatible driver & apps.
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Jan 8, 2015
i have a new HP 15-r016ne Notebook PC and find some problems when i get started with windows 7.i found alot of error is devcies manger like Bluetoth controller /ethernet controller / network controller / PCI device /SM Bus controller and usb controller i tried to download some devices intaller from the support section and didn't work.i have this massege in network controller pci ven_1814&dev_3290&SUBSYS_18EC103C and the fn key is not working
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Jul 11, 2007
I got 2 sticks of Patriot PC4200 200-pin SODIMMs from Fry's, popped them in...and got a single blink of the three lock LEDs, followed by it shutting off. Interestingly, mixing the 1 GB and 2 GB gives me only 2 GB recognized if it's in the first bank, and a memory error if it's in the second bank.
In retrospect, I should have looked at Intel's website - the 915PM only supports 2GB of RAM.At least I can take the RAM back for a full refund.
Posting because I couldn't find the answer to this question anywhere.
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May 29, 2014
HP 630 notebook PC, Product number A6E92EA#ABV... WIFI button on f12 indicating itsoff and not working when i press on it. network controller and PCI on device manager all are no drive (code 28) and also Bluetooth.
i can not use my laptop wirelessly in 2014!
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