HP Envy Dv6 7300ex OS/Software :: Windows 8.1 - Fingerprint Sensor Driver Not Working
Oct 18, 2013
After i did update to Windows 8.1 my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex
I tried to download last update Driver for Envy-Dv6 7300 ex Validity Fingerprint Sensor Driver "sp58900.exe" file but not working !!
[URL]...
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Jun 21, 2014
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.
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Jan 9, 2010
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
Fingerprint sensor is AuthenTec Inc. AES2810
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Dec 15, 2014
I can not find the fingerprint sensor driver for W700 Windows 8.1 x64?
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Feb 26, 2013
A few days ago, i bought this Pavilion DM4-3115TX Beats Edition. (Product No. B6U96PA#AR6) With OS installed i'm starting install every driver. Everything is working except the finger print sensor driver.
For me, Its difficult to find the compatible driver for this fingerprint device. Its been 2 days i browsing searching for this driver in this hp forum. Since the Driver download section is not provide the drivers for this device, i try many fingerprint sensor driver in every thread i've met. But no one gives me positive result.
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Feb 3, 2009
I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.
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May 12, 2014
On my nc6320 working, where Windows 7 is installed, it stopped working the fingerprint sensor after some update of the operating system;I have tried to reinstall all the software for the driver but I could not find a working combination.
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May 9, 2009
I have a HDX 16-1200 with Windows 7 installed.
I have the fingerprint reader working fine for logging in, but I was wondering if it's possible to make it work with general applications like internet browsers?
It is possible on Vista, but I don't know how to get it working on Win 7.
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Feb 19, 2014
I'm not able to use my finger print reader/simple pass now that I've downloaded windows 8.1 Been reading some of the other questions and difficulties people are having but haven't been able to still get it to work.
I have an HP Envy M6 1125dx
00179-60246-20486-AA0EM
64-bit Intel Core i5
Running Windows 8.1
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Jan 12, 2015
I have a HP ENVY 17-j070ca, and a few months ago my fingerprint reader stopped working. I have tried running the program multiple times, but it too refuses to launch. I have reinstalled all the drivers, and have used task manager to close out of everything that might cause the program to not launch.
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Dec 4, 2013
I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.
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Feb 24, 2013
I bought dell vostro 3450 in which fingerprint driver cant work.
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Jul 25, 2014
I have a Pavilion dv7 (dv7t-6c00) CTO Quad Edition (Product # A1L77AV) that I cannot get the Validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.
The Windows 8 drivers that are available for this model do not seem to work. Other Windows 8.1 drivers available in HP site do not seem to work either.
The device shows in Computer Management as working, I guess using a Microsoft Driver. The device shows as 'Validity Sensors (WBF) (PID=0018)' under Biometric devices.
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Sep 27, 2008
on my m4400 it seems the fingerprint software is only used to log on to windows.
my girlfriend has an acer with a fingerprint reader, she can use it to log on to websites etc...
does the dell software allow me to do this? or do i have to download some third party software?
what is the difference between a UPEK fingerprint reader and the non upek one? lol... dell has those two options
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Nov 4, 2014
I bought a Dell Latitude E6410 with fingerprint sensor, I checked the drivers and I've the drivers for Dell ControlVault w/ fingerprint swipe sensor, and I want to use the fingerprint sensor instead of the pasword to log in in my user of the computer, but I dont know what software I need to do it, what software (Aplication) can I use for that?
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Feb 28, 2015
I have a Travelmate P455 supplied by my work but the fingerprint sensor is not setup. It has an EGIS TEc ES603 sensor. I have installed the Acer EGISTEC Windows 7 x64 driver and the ACER Bio Protection software.
When trying to register a fingerprint for a pring the Wizard software tels me 'unable to detect fingerprint device'.
However it shows in the Device Manager.
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Jan 26, 2014
I just recently purchased a ThinkPad T530 (type/model# 2429-C93) which should have the following options present according to Lenovo´s product information:
i5-3320M(2.6GHz), 4GB RAM, 500GB 7200rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, Intel 802.11agn wireless, WWAN, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, Fingerprint reader, Camera, 6c Li-Ion, Win7 Pro 64.
However, there is no Bluetooth device detected while trying to install the respective driver. Also, installation of the Integrated Camera Driver runs, but disappears at some point in time, with no error message or pop-up indicating a successful installation. Third, while trying to configure the Fingerprint sensor, the ThinkPad Fingerprint software states there is no device available.
Both camera and FP sensor are physically visible, where the green Bluetooth LED known from an R61 and T410 is missing at the lower edge of the lid.
Fn+F5 and Fn+F6 keys don´t provide an option to toggle on/off Bluetooth and camera, but only WiFi/WWAN and Audio options.
Device Manager does not show any unknown devices or such related to these functions.
Is there a chance that these options are missing in a specific laptop, despite specified for its type/model# (serial#: R9V8MNB)?
Or do I need to first activate the options in the BIOS?
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Jun 14, 2013
I have a Carbon Touch 3444-CUU that can't see it's fingerprint reader. It used to work when brand new, but after lots of lenovo and windows updates, it now does not:
I am on Windows 8.1, with all updates. No problems in device manager.
Touchchip Fingerprint Coprocessor (WBF advanced mode) installed under Biometric devices fine.
Power management set to _not_ turn off device to save power.
The bios is 2.61.
I suspect the problem is very low-level, because even the BIOS cannot find device when trying to set it up.
If I have the latest BIOS, but it can't see the device - what can I do?
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Dec 26, 2013
x200 fingerprint not working in windows 8.1 x64.
I can not find the x200 fingerprint driver in windows 8.1 x64.
the autentec web can't open now.
[URL]
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Jan 26, 2015
I can no longer use or enroll finger prints on my T430s laptop running Windows 8.1!
ThinkVantage Fingerprint Software is 6.0.0.8102.
Sensor: TouchChip Fingerprint Coprocessor (WBF advanced mode). Driver version: 1.6.2.352.
Symptom: when trying to enroll a fingerprint, I get the message: 'Use a longer stroke when scanning your fingerprint,' the sensor light turns from green to blinking orange (3 times), then back to green. Same happens when when trying to enroll from Windows PC Setting/ Sign-in Options/ Fingerprint (Add).
What I tried: uninstalling ThinkVantage Fingerprint Software and Driver (to include selecting 'Delete the driver software for this device'), rebooting, using Lenovo System Update to re-install ThinkVantage Fingerprint Software, rebooting. Have also tried to manually install previous versions of the Fingerprint Software to no avail.
I had this similar problem in the past, since upgrading from Windows 8 to 8.1, but the steps above usually resolved it.
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Apr 18, 2012
The Lenovo fingerprint reader software isn`t running on windows 8.1?
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Sep 8, 2012
I wanted to do a clean install on my new laptop and this is the only thing I can't seem to get working so far. The Validity driver from the HP website is installed but, there's no security software listed for this device. I tried Protecttools and it said it wasn't supported on this device, I also tried Simple Pass and it wouldn't start without crashing. I'm not even sure I'm installing the correct software.
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Dec 17, 2014
YESTERDAY I FORMET MY LAPTOP ( HP ENVY 15 3017TX ). AFTER IT I " INSTALLED IDT HIGHT- DEFINATION (HD) AUDIO DRIVER FROM
[URL] .....
But after installation its MUTE...
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Mar 11, 2014
I have a brand new T540P with a Validity fingerprint reader.
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
Things I have tried
-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
Is this a platform wide issue affecting all T540P models?
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Aug 10, 2008
On my acer 5920g, I've installed XP and all drivers without problems, but my sensor keypad does not work like media buttons, but just like single click on touch pad. Which driver I've miss? I've also installed lounch manager driver and nothing happens.
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Aug 18, 2014
I am having problems with the Validity sensor drivers. It appears to not install correctly.
I've HP simple pass installed and working, I've also tried to install validity sensor drivers (from HP drivers store) but it appears to never install correctly since then it doesn't work. When I go under biometric device, in control pannel, it says that there is no biometric device installed on the computer.
In my devices manager, every drivers show like it has been installed.
I have a HP Envy 15-k067nz with Windows Seven (64 bits) installed on it. Except the validity sensor drivers, every other drivers work without problem.
Originaly there was Windows 8.1 installed on it with Validity sensor drivers working on it.
I also tried to install the windows 8.1 drivers version in compatibility mode, which didn't work.
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Feb 24, 2009
I just installed Winows 7 and after installing some missing drivers (410 + UWB, etc.)
I have only 1 missing, it's : Broadcom USH w/swipe sensor, and I can not find it at the Dell web site, they have only the Firmware file, but no driver file
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Jan 1, 2015
I replaced HDD with SSD on my new 7347, and then did a clean install of "Windows 8.1 Enterprise N" in order to be able to run Hyper-V virtual systems. I have applied all Windows 8.1 updates and installed Dell 7347 drivers and updated the BIOS to A03. All is working except screen auto rotation.The Device Manager indicates that HID Sensor Collection has a driver problem and cannot start as shown below:
Clicking on the HID Sensor Collection shows the unable to start (Code 10) issue.Is there some other DELL driver I need to install? I have tried running Windows 8.1 Troubleshooting app and it shows this: I have also run the DELL Support "System Analysis" option as shown below and it loops on requesting me to install the 7347_Chipset_Driver_NDGM4_WN_9.5.22.1760_A00 driver which I have done multiple times.
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Nov 21, 2009
I'm about at my wit's end trying to get the ALS to work in Win7 on my Precision M4400. I have emailed
Dell and their response was useless, as usual. They said that because I didn't buy the machine
with Win 7, they couldn't help me. (Even though their website states the machine is fully compatible, and even though they're selling M4400s with Win 7 installed.
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Jul 12, 2014
after installing windows 7 on a laptop HP Envy M6 1303-er - I can not find a driver for USB bus and SM bus controller, because of what does not work flash drives, mouse and other devices.
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