Lenovo 11e E/Edge :: Fingerprint Sensor Is Not Detected
Dec 4, 2013
I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
I just recently purchased a ThinkPad T530 (type/model# 2429-C93) which should have the following options present according to Lenovo´s product information:
However, there is no Bluetooth device detected while trying to install the respective driver. Also, installation of the Integrated Camera Driver runs, but disappears at some point in time, with no error message or pop-up indicating a successful installation. Third, while trying to configure the Fingerprint sensor, the ThinkPad Fingerprint software states there is no device available.
Both camera and FP sensor are physically visible, where the green Bluetooth LED known from an R61 and T410 is missing at the lower edge of the lid.
Fn+F5 and Fn+F6 keys don´t provide an option to toggle on/off Bluetooth and camera, but only WiFi/WWAN and Audio options.
Device Manager does not show any unknown devices or such related to these functions.
Is there a chance that these options are missing in a specific laptop, despite specified for its type/model# (serial#: R9V8MNB)?
Or do I need to first activate the options in the BIOS?
I have a Carbon Touch 3444-CUU that can't see it's fingerprint reader. It used to work when brand new, but after lots of lenovo and windows updates, it now does not:
I am on Windows 8.1, with all updates. No problems in device manager.
Touchchip Fingerprint Coprocessor (WBF advanced mode) installed under Biometric devices fine. Power management set to _not_ turn off device to save power. The bios is 2.61.
I suspect the problem is very low-level, because even the BIOS cannot find device when trying to set it up.
If I have the latest BIOS, but it can't see the device - what can I do?
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
Yesterday my fingerprint reader worked correctly, but today I turned on my computer and I could not log in using my fingerprint reader. Then I looked to device manager and there was an unkown device. So I tried to reinstall fingerprint drivers but even though it still does not work and in device manager is "unknown device". How to make it work? I tried to install this driver: [URL] ..... I use Win7 64bit.
I have an E420S and over the past 2 days I've noticed that the fingerprint reader will suddenly get HOT, rapidly. So hot that I've got a couple red burns on my palm.
I'm out of warranty, so all I can think of is uninstalling the drivers for the fingerprint reader, but I can't find them in the device manager.
I have another question regarding the E440 specifically. The technical spec sheet says optional fingerprint reader, but I don't get that option on any of the customizations for this laptop. Is it really no longer an option?
Validity fingerprint sensor - how to replace power-on password with fingerprint?
new fingerprint manager for thinkpads with VALIDITY reader has only fingerpint enrolment capabilities and cant find any optio to use fingerprint instead of power-on password or HDD-password thinkpad e431 ....
I have the fingerprint reader working fine for logging in, but I was wondering if it's possible to make it work with general applications like internet browsers?
It is possible on Vista, but I don't know how to get it working on Win 7.
On my nc6320 working, where Windows 7 is installed, it stopped working the fingerprint sensor after some update of the operating system;I have tried to reinstall all the software for the driver but I could not find a working combination.
I bought a Dell Latitude E6410 with fingerprint sensor, I checked the drivers and I've the drivers for Dell ControlVault w/ fingerprint swipe sensor, and I want to use the fingerprint sensor instead of the pasword to log in in my user of the computer, but I dont know what software I need to do it, what software (Aplication) can I use for that?
I have a Travelmate P455 supplied by my work but the fingerprint sensor is not setup. It has an EGIS TEc ES603 sensor. I have installed the Acer EGISTEC Windows 7 x64 driver and the ACER Bio Protection software.
When trying to register a fingerprint for a pring the Wizard software tels me 'unable to detect fingerprint device'.
A few days ago, i bought this Pavilion DM4-3115TX Beats Edition. (Product No. B6U96PA#AR6) With OS installed i'm starting install every driver. Everything is working except the finger print sensor driver.
For me, Its difficult to find the compatible driver for this fingerprint device. Its been 2 days i browsing searching for this driver in this hp forum. Since the Driver download section is not provide the drivers for this device, i try many fingerprint sensor driver in every thread i've met. But no one gives me positive result.
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.
I just received my laptop a few days ago. And today I turned my laptop on, the fingerprint reader wasn't working. It says the reader is not detected. I restarted, the same thing happened.
I just received a Elitebook 1040 G1 running win7 64-bit and have been installing all the necessary things that i'm going to need for everyday use. Out of curiosity i wanted to get the fingerprint reader set up just to have that as an option if i wanted. After installing Digital persona and the validity driver numerous times to try and troubleshoot this, my laptop still will not recognize the fingerprint reader.
Steps taken: Uninstalled and reinstalled validity drivers multiple times Uninstalled and reinstalled digital persona(plus updates) Checked to see if the biometrics are in device manager and recognized by the machine;which they are
I just bought a Dell Vostro 3400, and i am having a nightmare with this Fingerprint Reader. I tried installing the Digital Persona Fingerprint Reader [URL] .... and it worked, but the program kept telling me that there was no Fingerprint reader detected. Then i tried to uninstall and reinstall the program, but when I did, the program said that a previous version was not found to update, so it couldn't be installed. I don't have a recovery CD either.
About a week ago I had to do a full restore from the restoration discs HP had sent me, something was causing Windows Explorer to be incredibly unstable and I couldnt even make a set of backup discs...
BUT thats not the problem, after the installation, I realized that my laptop no longer detects the built it fingerprint reader and memory card slots... I figured, ok maybe I just need to go back and manually install the drivers... So I did from the HP website and still nothing worked... So I contacted HP support and naturally they gave me the links to the exact same pages I got the drivers off of, then they had me update my BIOS... still nothing... then they had me reinstall my fingerprint reader software... Still nothing... So then they told me to just send it into them under warrenty to have it fixed, except I'm a full time student and I depend on my laptop.
I own an Edge 15, 64 bit processor. It came with 2gb RAM. I recently purchased and installed two 4 gb cards for a total of 8gb RAM. I updated my BIOS. Under "Computer>Properties" it is showing only 4 gb Install RAM. Why is it not reading or the system not using the additional 4 gb of RAM on the second card?
I recently got a T440s and wanted to replace the hdd with the SSD from my old laptop, and it is not being detected at boot. It works fine in my e420s.The SSD is a Kingston V+200 240GB. It's a 7mm drive.When I turn on Diagnostic boot in the BIOS I get the following error message:
PXE-E61: Media Test Failure, check cable PXE-M0F: Exiting Intel Boot Agent.
It seems like their is a problem with the connector? The SSD in the computer can actually wiggle around a little bit (<1mm), it seems like it shouldn't do that.
I bought a Lenovo B590 model a couple of months ago, and since yesterday when the computer turn on, show me the message "Keyboard not Detected". Obviously when starting the keyboard and touchpad do not work.The machine has not suffered any blow or fall or anything like that.
I bought a Lenovo G505s laptop 4-5 days ago, but I have a problem. When I start Windows, it says 'battery not detected'. I found a topic about this, and I can fix it, if do the 'battery out, AC adapter in, deleteing Microsoft ACPI-Compliant Control Method Battery from device manager, shutdown, AC adapter out, battery in, AC adapter in' method The real problem is, that I have to do this every single day I wake up. Maybe it's because I don't updated BIOS, or it's a software/hardware error?
I had bought yoga 2 pro from Malaysia three weeks back. And I had traveled back to India last week.The PC was working fine till yesterday. Yesterday while I was working suddenly the system hangs and I had to hard reset. But after that the system didn't boot up. It shows boot device not found. I have switched it off and tried booting using restore button and opened the bios it shows that HDD not detected.
Similar kind of issue I faced two times before but if I hard boot again it worked fine.
Yesterday, I bought a Kingston 4GB PC3-12800 CL11 204 Pin SODIMM RAM chip from my local hardware store because I wanted to upgrade my Lenovo B590 memory, which - by default - has 4GB of DDR3 RAM installed. I had already double checked if the memory was compatible with my B590 by calling Lenovo Support and searching the web (yielding this post, for example). Both sources confirmed upgrading should not be a problem if I did not exceed the 8GB limit. However, after I had hooked up the RAM, I found that it was not being recognized by both my OS (Windows) and my BIOS. They are still indicating that I only have the factory 4096MB installed.How can I make my system utilize this RAM upgrade?
When I was determining which RAM to buy, I did also check what kind of memory was already installed in my B590 by the manufacturer. I unscrewed my notebook and found one memory chip, brand Hynix, of which I assumed it was one chip of 4GB. However, results for looking up its serial on the web show that it is actually one 2GB DDR3 SDRAM chip. I checked my hardware but could not see any other chip (although I am 100% sure my system has 4 GB RAM installed by the manufacturer).