Lenovo 11e E/Edge :: E440 Fingerprint Reader - Customization Option?
Feb 22, 2014
I have another question regarding the E440 specifically. The technical spec sheet says optional fingerprint reader, but I don't get that option on any of the customizations for this laptop. Is it really no longer an option?
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Dec 3, 2013
Yesterday my fingerprint reader worked correctly, but today I turned on my computer and I could not log in using my fingerprint reader. Then I looked to device manager and there was an unkown device. So I tried to reinstall fingerprint drivers but even though it still does not work and in device manager is "unknown device". How to make it work? I tried to install this driver: [URL] ..... I use Win7 64bit.
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Nov 26, 2012
I have an E420S and over the past 2 days I've noticed that the fingerprint reader will suddenly get HOT, rapidly. So hot that I've got a couple red burns on my palm.
I'm out of warranty, so all I can think of is uninstalling the drivers for the fingerprint reader, but I can't find them in the device manager.
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Oct 16, 2013
I have an Thinkpad edge E530 Laptop with Firefox 30. In this browser the Fingerprint Reader software Does not work.
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Jan 22, 2015
I bought a lenovo e440 specs i5-4300M(2.6GHz),4GB RAM,500GB 5400rpm HD,14in 1366x768 LCD,1GB NVIDIA N15V-GM, CDRW/DVDRW,802.11bgn wireless, 1Gb Ethernet,UltraNav, Camera,6c Li-Ion, running windows 8.1 64 bit all drivers are installed and working properly .
My problem is when i am using avidemux or handbrake or nero recode 2015 to convert video my cpu usage is always at 100%.its not using the nvidia cuda capabilities to take load off the cpu .its like the switchable graphic is always stuck on intel 4600 .
I tried updating the graphic cards and latest bios update .tried putting the power at high performance. Opened nvidia settings and added programs to the list to be used with nvidia graphic processor . In bios i have selected the nvidia graphic card ... still the same cpu is at 100% during video converting .
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Sep 21, 2008
Can any E440 and E540 owners confirm whether these laptops feature the ability to remap the Fn and Ctrl keys? I understand a BIOS setting provides this function on previous E-series models, but haven't found information specific to the newer models that confirms this setting is present.
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Oct 21, 2009
Its kind of like going back in technology. Once these fingerprint readers have become a standard on notebooks, why did hp take them off from all new series notebooks?
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Jul 5, 2014
My Lenovo E440 screen flickers when I plug or unplug the AC power charger. I think this happened after I installed all the drivers. This doesn't occuer when the windows was still 'fresh-installed'.
I read on other thread that this also happened on other machines and I think the cause is the same, the refresh rate change from 60Hz to 50Hz when I plug the AC power and then it goes back to 60Hz when I unplug the AC power. So I plug the AC power then change both refresh rate to 60Hz. It went fine when I unplug the charger, but when I plug the charger again the refresh rate for while plugged in change to 50Hz again no matter how I try (so it flickers again when I plug the charger again).
Also, I am using Windows 8.1 Enterprise Evaluation and I've installed the latest Windows Updates, Lenovo System Updates, and Nvidia driver update.
My question is:
1. Is this software error or what? If it is software error then shouldn't this occur on all user?
2. What is the difference between the display refresh rate? Which one should I use (I though higher refresh rate is better)? Why does the refresh rate change when I plug/unplug the charger? If I remember correctly AC power source is 50Hz, does it related to this problem?
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Feb 22, 2014
I have a newish (4/2014) Thinkpad E440 with a 500 GB HD. All of a sudden, the hard drive has filled up. I cannot account for all of the space. Here's what the system says:
35.2 GB available of 452 GBApps: 31.4 MBPictures: 76.1 GBVideos: 137 MBMusic: 20.9 GBDocuments: 8.14 GBDownloads: 0 bytesRecycle bin: 0 bytes
So you can see this is a wee bit over 135 GB. Where in the world is the rest of the space? Here's what I've looked at / done so far:
"System Protection" is turned on and is currently using 10.48 GB. I have the max set at 3% (13.59 GB). There are currently 3 saved restore points. --> EDIT now it says it's using 5.97 GB and there are only two restore points now.I've run "Disk Cleanup" and it says I could regain 33.6 MB. Whoo-whooooo!The disk was 1% fragmented so I ran defrag.I ran the error checking tool on the drive and it said there were no errors on the drive. Now, after finishing the defrag, I've lost more space "as we speak"20.4 GB available of 452 GBApps: 31.4 MBPictures: 76.1 GBVideos: 137 MBMusic: 20.9 GBDocuments: 8.14 GBDownloads: 0 bytesRecycle bin: 0 bytes
FYI: When I go to Lenovo Solution Center and click on Support and then go to Configuration History, the calender there shows the yellow triangle with the exclamation point in it for "System Events" on every single day that I use the laptop. When I click on one of those days, it shows multiple "Application Errors". This has been going on since the day I got it. I don't know if there is a log somewhere that is spiraling out of control.
I forgot to say I use Kaspersky Pure 3.0 for virus software and I have it performing a Full Scan, a Vulnerability scan and a Critical Areas scan every day. I also scanned the drive with Malware Bytes and it did not find any malware. Also I am running Win 8.1 - it came that way from Lenovo.
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Jul 16, 2011
I just took delivery of a new E440. I've noticed that when I type a " character, on the first key press nothing appears on the screen. If I type another " then two appear together.
Is this a 'feature' - a way of turning it off so I get just what I type, or Does this indicate I have a keyboard problem?
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Feb 22, 2014
I did have 10 updates that failed to install for some reason. The error code for all of these is the same (80240054) but I don't get any results on the MS site for that code.
Article 3004394 December 2014 update for Windows Root Certificate Program in Windows
Article 3012199 December 2014 servicing stack update for Windows 8.1 and Windows Server 2012 R2
Article 3013816 December 2014 MDM client update in Windows
Article 2994290 Update to Language Interface Packs for Windows 8.1 and Windows RT 8.1
Article 3008925 Microsoft security advisory: Update for vulnerabilities in Adobe Flash Player in Internet Explorer: December 9, 2014
Article 2989930 "Not Connected" status for a paired Surface Pen in Bluetooth settings on Surface Pro 3
Article 3008923 MS14-080: Cumulative security update for Internet Explorer: December 9, 2014
Article 3013769 December 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
Article 3013126 MS14-085: Vulnerability in Microsoft graphics component could allow information disclosure: December 9, 2014
Article 3013410 December 2014 cumulative time zone update for Windows operating systems
I don't use IE and it's obviously not a Surface Pro... Why Bluetooth would go away?? My computer also ended up in Airplane Mode for some reason, but I turned that off. On the Network Window under Wireless Devices, Bluetooth shows as Off and is grayed out...
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Dec 4, 2013
I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.
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Jan 3, 2010
Periodically, when trying to unlock my T530 using the fingerprint reader, the reader is unresponsive (green light not on), forcing me to log on using my Windows password. This only seems to happen when the machine is powered on and is locked. After logging on manually and rebooting, the problem goes away, but will periodically return when the machine automatically locks itself after 10 minutes of inactivity.
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Mar 4, 2014
I am using an X1 Carbon (2014 Gen). Win 7 - 64 bit pre installed. Latest finger print manager pro software from lenovo 8.01.07. Tried everything and all possible combinations on the fingerprint software. But can't start my machine by swiping. The reader works perfect otherwise. I can pass bios log on to windows etc. But I still have to go through the power on button. I observe that in the new software (unlike in the earlier ones) there are no start on buttons to be clicked above the fingerprints. how to bypass pressing the power on button and start the machine directly by swiping the enrolled finger?
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Mar 15, 2014
I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add?
I have an mSATA SSD will this cause any issues...
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard
Win7 Pro 64bit
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Nov 10, 2013
Validity fingerprint sensor - how to replace power-on password with fingerprint?
new fingerprint manager for thinkpads with VALIDITY reader has only fingerpint enrolment capabilities and cant find any optio to use fingerprint instead of power-on password or HDD-password thinkpad e431 ....
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Jan 26, 2015
I can no longer use or enroll finger prints on my T430s laptop running Windows 8.1!
ThinkVantage Fingerprint Software is 6.0.0.8102.
Sensor: TouchChip Fingerprint Coprocessor (WBF advanced mode). Driver version: 1.6.2.352.
Symptom: when trying to enroll a fingerprint, I get the message: 'Use a longer stroke when scanning your fingerprint,' the sensor light turns from green to blinking orange (3 times), then back to green. Same happens when when trying to enroll from Windows PC Setting/ Sign-in Options/ Fingerprint (Add).
What I tried: uninstalling ThinkVantage Fingerprint Software and Driver (to include selecting 'Delete the driver software for this device'), rebooting, using Lenovo System Update to re-install ThinkVantage Fingerprint Software, rebooting. Have also tried to manually install previous versions of the Fingerprint Software to no avail.
I had this similar problem in the past, since upgrading from Windows 8 to 8.1, but the steps above usually resolved it.
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Aug 26, 2014
I am a recent owner of the T440s (unfortunately with the LG panel).
I have checked every single fingerprint setting I could find. I also tried older drivers and older versions of the fingerprint manager.
When I start up the machine, I cannot use the fingerprint reader to login. It does start flashing, but no reaction whatsoever. I can only login using my password.
It does work very smoothly when waking from sleep or hibernation. It also becomes active when I want to enter bios. Just not at startup.
Win 7 ultimate 64
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Oct 13, 2010
I have a new W510 but I cannot get the fingerprint reader working for Windows logon. I have the Lenovo fingerprint software installed. It can enroll my fingerprint with ease, which also shows that the reader works. I have turned on the option "use fingerprint scan instead of password when logging into windows". When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE. When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens. I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display. What have I missed?
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint.
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Dec 22, 2013
I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.
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Oct 28, 2012
For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."
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Apr 18, 2012
The Lenovo fingerprint reader software isn`t running on windows 8.1?
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Oct 26, 2014
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
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May 25, 2013
Having any issues with the fingerprint reader on Win 8 64 Bit on the T500? Windows is not detecting any biometric devices.
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Dec 16, 2014
I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software. It is version 4.70.20. Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation). I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.
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Oct 29, 2009
I have a new X240, and the fingerprint logon no longer works after the computer resumes from standby or from a lockscreen (screen saver). I have checked other solutions here and in other sites, namely:
1. unchecking the power option of the fp reader in device manager,
2. and switching the 30-day standby in Lenovo Settings
Neither of those solutions have worked. I have the latest BIOS and FP driver versions. I made sure the the FP was enabled in BIOS, and I even switched the settings to allow internal FP reader only. Still, the FP will only work when I first power on the laptop, but not after resuming from stand-by. I have checked in Device Manager after manually entering the password, and it says that the FP is working properly.
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Aug 13, 2013
I believe my fingerprint reader died a death after a windows update. I have tried reinstalling drivers several times but no luck, the computer doesn't even seem to recognise that a scanner even exists anymore. Its incredibly frustrating...well not as bad as this constant blue screen and crashing. I don't really understand the reason for it, but to be fair I don't really know what im looking for when the blue screen appears....it mentions something about a usb driver i believe. There isnt even anything plugged in to any ports when the crashes take place.
Im really not happy about these issues with a laptop that is no more than 6 weeks old.
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Mar 11, 2014
I have a brand new T540P with a Validity fingerprint reader.
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
Things I have tried
-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
Is this a platform wide issue affecting all T540P models?
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Jan 7, 2012
I have a T440p with Windows 7 Pro. Except on rare occasions, I am unable to log into Windows with my first swipe across the fingerprint reader. The green light is on when I do the first swipe and it immediately goes off and stays off for around 15 seconds, during which time another swipe does nothing. Then the green light will return and a second finger swipe will log me on.
It's made using the fingerprint reader for login impractical, because it's faster to just go to the password screen and log in that way.
Thinkpad T440p: i7-4800MQ | Crucial 16GB DDR3-1600, 9-9-9-24 | Samsung 840 Evo 500GB SSD | Intel 7260 Dual-Band AC Wireless | Windows 7 Pro
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Oct 9, 2009
Does it still bog down the system and take forever to use?
If it worth installing, I need to install both Dell Security Manager and the driver?
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