Lenovo T400 / T500 :: Fingerprint Reader - Windows 8 Not Detecting Any Biometric Devices

May 25, 2013

Having any issues with the fingerprint reader on Win 8 64 Bit on the T500? Windows is not detecting any biometric devices.

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Dell Vostro 3550 :: Fingerprint Reader - Biometric Devices Applet Not In Control Panel - Windows 7

Jan 3, 2015

Because of a virus, I recently had to reinstall Windows 7 Professional 64-bit. I have gotten everything else working except the fingerprint reader.I have installed the Validity Fingerprint Reader driver from the Dell Support site. The fingerprint reader shows up in the Device Manager. However, the Biometric Devices applet doesn't appear in the Control Panel.

I tried letting Windows update detect the fingerprint reader. It installed a driver for a Synaptics device. This was enough to get the Biometric Devices applet to appear in the Control Panel. However, when I tried to configure the fingerprint reader, I got an error saying no fingerprint management software was installed. I have seen lots of posts online directing me to validityinc.com for drivers or the DigitalPersona software, but Validity Inc. seems to have gone out of business. The DigitalPersona software is available on the Dell Support site for my service tag.

I have even tried installing the Windows 8 Validity Sensor Driver for my laptop, but though it successfully installs, it produces the same results.

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Lenovo T400 / T500 :: Fingerprint Reader Stopped Working - Windows 8.1

Jan 26, 2015

I can no longer use or enroll finger prints on my T430s laptop running Windows 8.1!

ThinkVantage Fingerprint Software is 6.0.0.8102.

Sensor: TouchChip Fingerprint Coprocessor (WBF advanced mode). Driver version: 1.6.2.352. 
 
Symptom: when trying to enroll a fingerprint, I get the message: 'Use a longer stroke when scanning your fingerprint,' the sensor light turns from green to blinking orange (3 times), then back to green. Same happens when when trying to enroll from Windows PC Setting/ Sign-in Options/ Fingerprint (Add).
 
What I tried: uninstalling ThinkVantage Fingerprint Software and Driver (to include selecting 'Delete the driver software for this device'), rebooting, using Lenovo System Update to re-install ThinkVantage Fingerprint Software, rebooting. Have also tried to manually install previous versions of the Fingerprint Software to no avail. 
 
I had this similar problem in the past, since upgrading from Windows 8 to 8.1, but the steps above usually resolved it.

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Lenovo T400 / T500 :: T420 / Fingerprint Reader Is Not Working On Windows 8.1

Apr 18, 2012

The Lenovo fingerprint reader software isn`t running on windows 8.1?

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Lenovo T400 / T500 :: T540p - Fingerprint Reader Not Working Upon Waking From Sleep For Windows Login

Mar 11, 2014

I have a brand new T540P with a Validity fingerprint reader. 
 
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
 
Things I have tried

-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
 
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
 
Is this a platform wide issue affecting all T540P models?

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Lenovo T400 / T500 :: T440p / Windows 7 - Fingerprint Reader Fails On First Attempt To Log In But Works On Second After Delay

Jan 7, 2012

I have a T440p with Windows 7 Pro.  Except on rare occasions, I am unable to log into Windows with my first swipe across the fingerprint reader.   The green light is on when I do the first swipe and it immediately goes off and stays off for around 15 seconds, during which time another swipe does nothing.  Then the green light will return and a second finger swipe will log me on.
 
It's made using the fingerprint reader for login impractical, because it's faster to just go to the password screen and log in that way. 

Thinkpad T440p: i7-4800MQ | Crucial 16GB DDR3-1600, 9-9-9-24 | Samsung 840 Evo 500GB SSD | Intel 7260 Dual-Band AC Wireless | Windows 7 Pro

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Lenovo T400 / T500 :: T530 Fingerprint Reader Not Always Available

Jan 3, 2010

Periodically, when trying to unlock my T530 using the fingerprint reader, the reader is unresponsive (green light not on), forcing me to log on using my Windows password.  This only seems to happen when the machine is powered on and is locked.  After logging on manually and rebooting, the problem goes away, but will periodically return when the machine automatically locks itself after 10 minutes of inactivity.

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Lenovo T400 / T500 :: Fingerprint Reader To Login On T44s Startup

Aug 26, 2014

I am a recent owner of the T440s (unfortunately with the LG panel).

I have checked every single fingerprint setting I could find. I also tried older drivers and older versions of the fingerprint manager.

When I start up the machine, I cannot use the fingerprint reader to login. It does start flashing, but no reaction whatsoever. I can only login using my password.

It does work very smoothly when waking from sleep or hibernation. It also becomes active when I want to enter bios. Just not at startup.
 
Win 7 ultimate 64

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Lenovo T400 / T500 :: ThinkPad 2767 - Fingerprint Reader Is Not Detected

Oct 26, 2014

I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.

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Lenovo ThinkPad T440s T400 / T500 :: Fingerprint Reader Is No Longer Working?

Dec 16, 2014

I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software.  It is version 4.70.20.  Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation).  I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
 
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).  
 
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.

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Lenovo T400 / T500 :: Failed Fingerprint Reader And Constant Blue Screen On T430

Aug 13, 2013

I believe my fingerprint reader died a death after a windows update.  I have tried reinstalling drivers several times but no luck, the computer doesn't even seem to recognise that a scanner even exists anymore.  Its incredibly frustrating...well not as bad as this constant blue screen and crashing.  I don't really understand the reason for it, but to be fair I don't really know what im looking for when the blue screen appears....it mentions something about a usb driver i believe.  There isnt even anything plugged in to any ports when the crashes take place.
 
Im really not happy about these issues with a laptop that is no more than 6 weeks old.  

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Lenovo T400 / T500 :: Change Fingerprint Login Icon / Picture - Windows 7

May 27, 2014

I've got a fairly new T440s for which I've set up fingerpringt reading. I was wondering if there'd be an (easy) way to change the picture displayed on the welcome/login screen. I'm not talking about the background, but the icon in the middle that is currently a picture of a fingerprint. 
 
I looked around at other threads and they either referred to editing .dll files (above my head a bit) or some picture in "C:Program FilesThinkVantage Fingerprint Software" which is not a directory on my machine. I'm running the latest version of Lenovo Fingerprint Manager Pro, and nothing in the Fingerprint Manager Pro program files looked persipacious.

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Lenovo T400 / T500 :: T520 SD Card Reader Not Detectable After Windows 8.1 Upgrade?

Nov 25, 2013

My SD card reader became non-functional after a recent upgrade of my T520 to Windows 8.1. Hardware troubleshooting said the Base System Device driver was not installed. I installed the Lenovo System Update software and searched for updates, but the driver was not updated. There is still a yellow warning symbol beside the Base System Device in the device manager. Discovered on the Lenovo driver download website that the card reader in my model is the Ricoh Media Card Reader but there is no driver compatible with Windows 8.1. Would the Windows 8 driver work or is there another solution to get my reader running again?

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HP Dv6-3121nr OS/Software :: Simple Pass - Not Detecting Fingerprint Reader

Feb 27, 2011

I'm having a problem with the fingerprint reader and HP simple pass identity protection software that came with my Dv6-3121nr. For some reason all of a sudden since this morning it won't work. There are no lights on the sensor and it does not respond to any swipe/movement. When I launch the Simple pass software and go to the fingerprints section, it says the finger print reader is not connected. Interestingly when I go to device manager I don't see any biometric devices listed under there. I read on another thread that some options from under biometic devices in device manager fixed the problem.
 
I've already tried uninstalling/reinstalling Simple pass from the recovery manager and have also uninstalled and updated the validity sensor but still no go.  Here are some other details:
 
Laptop model: Dv6-3121nr
Operating System: Windows 7 premium 64bit
Validiy Sensor DDK version: 4.1.139.0

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Lenovo T400 / T500 :: Connecting USB 2.0 Devices To T440s

Sep 25, 2014

I just bought a T440s and I have multiple USB 2.0 devices that I would like to use with it. What sort of adapter do I need since the T440s has only USB 3.0 ports.

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Lenovo T400 / T500 :: T431s - Connecting Firewire (1394) Devices

Jan 29, 2015

I have a T431s laptop and I need to be able to connect a firewire (1394) cable to it, such as an external HDD/Camera etc - obviously I need to get some sort of adapter (if it's even possible) .....
 
I mistakenly bought a PCMCIA Card adapter after someone suggested it - Not knowing much about computers I should have checked first though as the T431s doesn't have a PCMCIA slot..

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Lenovo T400 / T500 :: T440s Can't Be Started With Fingerprint?

Apr 26, 2013

In case of new ThinkPads the fingerprint sensor can't be used to authenticate at power on?

Looks bit strange to me, that Lenovo will remove this function.

Link to picture ...........

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Lenovo T420 T400 / T500 :: Replace 4-in-1 Card Reader With 5-in-1?

Jul 5, 2010

my 4-in-1 card reader (04W1701)is on the fritz, can't find any on ebay, but there are plenty of '5-in-1' (FRU 45M2658) to be had. Can I use that instead?

T440p | Core i7 4700MQ @ 2.4 ghz | 8 GB | Samsung 840 EVO 240gb SSD | 14" | Intel HD Graphics | Windows 7 Pro 64-bit

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Lenovo T400 / T500 :: Bluetooth / Camera And Fingerprint Sensor Options Not Available In T530

Jan 26, 2014

I just recently purchased a ThinkPad T530 (type/model# 2429-C93) which should have the following options present according to Lenovo´s product information:

i5-3320M(2.6GHz), 4GB RAM, 500GB 7200rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, Intel 802.11agn wireless, WWAN, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, Fingerprint reader, Camera, 6c Li-Ion, Win7 Pro 64.

However, there is no Bluetooth device detected while trying to install the respective driver. Also, installation of the Integrated Camera Driver runs, but disappears at some point in time, with no error message or pop-up indicating a successful installation. Third, while trying to configure the Fingerprint sensor, the ThinkPad Fingerprint software states there is no device available.

Both camera and FP sensor are physically visible, where the green Bluetooth LED known from an R61 and T410 is missing at the lower edge of the lid.

Fn+F5 and Fn+F6 keys don´t provide an option to toggle on/off Bluetooth and camera, but only WiFi/WWAN and Audio options.

Device Manager does not show any unknown devices or such related to these functions.

Is there a chance that these options are missing in a specific laptop, despite specified for its type/model# (serial#: R9V8MNB)?

Or do I need to first activate the options in the BIOS?

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Lenovo T400 / T500 :: Finger Print Reader Asks For Password Only?

Aug 17, 2014

My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.

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Lenovo W520 ThinkPad W Series :: Windows Logon With Fingerprint Reader

Oct 13, 2010

I have a new W510 but I cannot get the fingerprint reader working for Windows logon.  I have the Lenovo fingerprint software installed.  It can enroll my fingerprint with ease, which also shows that the reader works.  I have turned on the option "use fingerprint scan instead of password when logging into windows".  When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE.  When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens.  I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display.  What have I missed?
 
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint. 

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Lenovo T400 / T500 :: Fingerprint Sensor Stopped Working - Cannot Communicate With Sensor

Jan 9, 2010

I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit.  Been working fine since September 10.  Today when simply trying to logon the fingerprint sensor has stopped working.  Laptop had not even been moved, simply resting on desk and then switched on from powered off.

A few times since have received message that "USB device is being installed"  with finally "USB Device could not be installed.  There is a problem with your device."  Device Manager showed a problem with "USB Composite device"

Powered off/on gave same symptom.

Downloaded & installed latest fingerprint software 7wf162ww.exe.  Installed OK.  USB device appeared to then automatically pick up and reinstall correctly.  BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.

Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor.  Please confirm the sensor is ready." 
 
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot.  As if it is being constantly turned on?
 
Fingerprint sensor is AuthenTec Inc. AES2810

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Lenovo T400 / T500 :: T400 Corrupt Windows System Files

Jan 26, 2012

I have tried to make a fresh Windows 7 installation, but after installing updates via Lenovo System Update the system gets corrupt.I replaced the hard drive on an T400 and loaded a image that I had on to the drive. After a installing a few updates and program I noticed strange system beaver. So I did a system file check and it came back that files was corrupt and cold not be repaired.So I did a new fresh Windows install. But it to became corrupt after just running Windows Update and Lenovo System Update.So I ran some hard drive and memory diagnostic without find and problems.

Then I did a new Windows 7 install again. After I installed all recommended updates from Windows Update I did a system file check, all OK. The I installed Lenovo System Update and all its recommended updates and did a new system file check, Windows system files corrupt. What Lenovo update is destroying the system?

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Sony :: Biometric Reader

Jan 6, 2009

I just got a Sony SR today and everything was working well (including the fingerprint reader).

However, after I restarted my computer, the finger print reader stopped working for some reason and it was no longer recognized by my computer.

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Sony :: Biometric /Fingerprint Sensor Stopped Working

Feb 3, 2009

I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.

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Lenovo T400 / T500 :: Black Screen With Windows Xp

Dec 15, 2014

Lenovo T400 to install Windows XP on it..It previously worked fine with windows 7 and 8.1.so it boots in windows XP preinstall screen, it formats hdd and like usual installation automatically restarts after that BUT its black screen, lights and sounds show that it works and goes to next screen BUT the screen is still black. Powering down and turn on again is not showing any screen picture. Opened it removed Bios battery, turned up after few on and off it starts it reset bios.

So now there is picture and it goes on the next screen of windows instalation like normal, after installing devices and stuff it automatically restarts like usual BUT it has NO screen again, black screen, lights and sounds again show that its loading windows end instalation screen but no picture on the screen. Reset BIOS again, it starts normaly and this time it shows BSoD with code 0x7B, after BSOD Black screen again..Maybe its a BIOS setting?!? tried installing with drivers for AHCI and tried installing without drivers for Compatible , what else can it be? Updated the bios to latest version, same result. To say it again - it works fine with other windows, but XP must be installed

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Lenovo T400 / T500 :: How To Create Recovery For Windows 8

Feb 5, 2013

I have windows 8 in my T430....I just wanted to know the detailed procedure for creating the recovery for it..

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Lenovo T400 / T500 :: How To Get Into BIOS In Windows 8 On T440

Jun 20, 2014

I am using T440. I just upgrade the operating system from windows 7 to windows 8 using recovery disk. I upgrade according to the manual paper in the box.
 
The issue is, the windows 8 is installed in my HDD with capacity 500GB and the SSD 16GB are not detected. My question is, it should be installed in my 500GB HDD or the SSD drive? What are the correct steps to do recovery if I 500GB HDD and SSD drive?

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Lenovo T400 / T500 :: How To Have WiFi On After Windows Startup

Oct 30, 2013

I did not find any settings to have wireless on and bluetooth off when the OS starts. I always have to press Fn+F5 and switch it. How to do it?

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Lenovo T430 T400 / T500 :: Cannot Install Windows 8.1

Mar 20, 2013

I cannot install Windows 8.1. I have a T430. I go into the app store, start installing 8.1, it downloads, starts installing, and fails just after that point -- at 54% -- with the error message 0x80070002. That apparently means "File not found", but the Windows Update logs don't point to which file is not found, only giving:
 
WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
 
Going into Event Viewer gives the equally cryptic "English ESD Bundle Parent" as a possible cause for the failure.
 
SFC and chkdsk do not report anything out of the ordinary.

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