Lenovo 11e E/Edge :: E420S - Fingerprint Reader Will Suddenly Get Hot

Nov 26, 2012

I have an E420S and over the past 2 days I've noticed that the fingerprint reader will suddenly get HOT, rapidly. So hot that I've got a couple red burns on my palm. 
 
I'm out of warranty, so all I can think of is uninstalling the drivers for the fingerprint reader, but I can't find them in the device manager.

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Lenovo 11e E/Edge :: E531 - Could Not Log In Using Fingerprint Reader

Dec 3, 2013

Yesterday my fingerprint reader worked correctly, but today I turned on my computer and I could not log in using my fingerprint reader. Then I looked to device manager and there was an unkown device. So I tried to reinstall fingerprint drivers but even though it still does not work and in device manager is "unknown device". How to make it work? I tried to install this driver: [URL] ..... I use Win7 64bit.

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Lenovo 11e E/Edge :: E440 Fingerprint Reader - Customization Option?

Feb 22, 2014

I have another question regarding the E440 specifically. The technical spec sheet says optional fingerprint reader, but I don't get that option on any of the customizations for this laptop. Is it really no longer an option?

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Lenovo 11e E/Edge :: ThinkPad E530 - Fingerprint Reader Does Not Work In Firefox 30

Oct 16, 2013

I have an Thinkpad edge E530 Laptop with Firefox 30. In this browser the Fingerprint Reader software Does not work.

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Lenovo 11e E/Edge :: Can't Connect Bluetooth Device To E420s 4401-4ng

Sep 20, 2011

im unable to connect my bluetooth headphones to my pc.

the headphones are Plantronics BackBeat 903.

i have no problem connecting them to other computers, or cellphones for that matter.
 
when installing the Bluetooth driver, it says it doesnt find any bluetooth device, even though the headphones do run on looking for a device (or whatever it's called), but the laptop does not see them at all.
 
again, i dont have this issue with other computers.

plus, ive tried to install the latest bluetooth driver available on lenovo's site, but i cant finish it (have to cancel, it doesnt finish it without locating the device).

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Lenovo 11e E/Edge :: ThinkPad E420s - Battery Error In Power Manager

Dec 31, 2014

So my battery from my Thinkpad e420s Laptop was broken and I ordered a new one and exchange it. But now when I go to the Power Manager it says Battery Error and I cant charge it. And when I take out the power plug it shuts down immediately. What can I do?

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Lenovo 11e E/Edge :: Fingerprint Sensor Is Not Detected

Dec 4, 2013

I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
 
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.

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Lenovo T400 / T500 :: T530 Fingerprint Reader Not Always Available

Jan 3, 2010

Periodically, when trying to unlock my T530 using the fingerprint reader, the reader is unresponsive (green light not on), forcing me to log on using my Windows password.  This only seems to happen when the machine is powered on and is locked.  After logging on manually and rebooting, the problem goes away, but will periodically return when the machine automatically locks itself after 10 minutes of inactivity.

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Lenovo X Series ThinkPad :: Can't Start X1 From Fingerprint Reader

Mar 4, 2014

I am using an X1 Carbon (2014 Gen). Win 7 - 64 bit pre installed. Latest finger print manager pro software from lenovo 8.01.07. Tried everything and all possible combinations on the fingerprint software. But can't start my machine by swiping. The reader works perfect otherwise. I can pass bios log on to windows etc. But I still have to go through the power on button. I observe that in the new software (unlike in the earlier ones) there are no start on buttons to be clicked above the fingerprints. how to bypass pressing the power on button and start the machine directly by swiping the enrolled finger?

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Lenovo X Series ThinkPad :: Adding Fingerprint Reader To X230

Mar 15, 2014

I have an X230 to which I would like to add fingerprint reader. I have ordered a brand new palmrest with fingerprint reader. My question is, is this a simple plug and play operation or will there be bios config to do and drivers to add?
I have an mSATA SSD will this cause any issues...
 
ThinkPad X230 (2325) | CPU I5-3210 (2.5GHz) | RAM 8GB | 128GB mSATA | 180GB Intel 520 SSD | 12.5" IPS Panel | Intel HD Graphics | Intel Centrino Advanced N6205 2x2 AGN | Intel PRO/1000 LAN | Bluetooth | Low-light 720p HD camera | Dolby Audio | Backlit Keyboard

Win7 Pro 64bit

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Lenovo E431 ThinkPad 11e E/Edge :: How To Replace Power-on Password With Fingerprint

Nov 10, 2013

Validity fingerprint sensor - how to replace power-on password with fingerprint?

new fingerprint manager for thinkpads with VALIDITY reader has only fingerpint enrolment capabilities and cant find any optio to use fingerprint instead of power-on password or HDD-password thinkpad e431 ....

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Lenovo T400 / T500 :: Fingerprint Reader Stopped Working - Windows 8.1

Jan 26, 2015

I can no longer use or enroll finger prints on my T430s laptop running Windows 8.1!

ThinkVantage Fingerprint Software is 6.0.0.8102.

Sensor: TouchChip Fingerprint Coprocessor (WBF advanced mode). Driver version: 1.6.2.352. 
 
Symptom: when trying to enroll a fingerprint, I get the message: 'Use a longer stroke when scanning your fingerprint,' the sensor light turns from green to blinking orange (3 times), then back to green. Same happens when when trying to enroll from Windows PC Setting/ Sign-in Options/ Fingerprint (Add).
 
What I tried: uninstalling ThinkVantage Fingerprint Software and Driver (to include selecting 'Delete the driver software for this device'), rebooting, using Lenovo System Update to re-install ThinkVantage Fingerprint Software, rebooting. Have also tried to manually install previous versions of the Fingerprint Software to no avail. 
 
I had this similar problem in the past, since upgrading from Windows 8 to 8.1, but the steps above usually resolved it.

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Lenovo T400 / T500 :: Fingerprint Reader To Login On T44s Startup

Aug 26, 2014

I am a recent owner of the T440s (unfortunately with the LG panel).

I have checked every single fingerprint setting I could find. I also tried older drivers and older versions of the fingerprint manager.

When I start up the machine, I cannot use the fingerprint reader to login. It does start flashing, but no reaction whatsoever. I can only login using my password.

It does work very smoothly when waking from sleep or hibernation. It also becomes active when I want to enter bios. Just not at startup.
 
Win 7 ultimate 64

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Lenovo W520 ThinkPad W Series :: Windows Logon With Fingerprint Reader

Oct 13, 2010

I have a new W510 but I cannot get the fingerprint reader working for Windows logon.  I have the Lenovo fingerprint software installed.  It can enroll my fingerprint with ease, which also shows that the reader works.  I have turned on the option "use fingerprint scan instead of password when logging into windows".  When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE.  When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens.  I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display.  What have I missed?
 
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint. 

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Lenovo X240 Series ThinkPad :: Fingerprint Reader Power Up Or Login

Dec 22, 2013

I've got an x240 with bios enabled fingerprint and the latest fingerprint driver/utlity installed, a fingerprint registered and all the options checked for fingerprint to be integrated and boot.
 
When the laptop is powered off the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint power on work?When the laptop is in sleep mode the fingerprint swipe doesn't boot the machine, no LED on it, it's dead. How do I make fingerprint resume from standby work?When win7 boots and it's at the CTRL+ALT+DEL login screen the fingerprint LED is green, a fingerprint swipe does nothing. How do I get single sign on to work?Only when I manually hit CTRL+ALT+DEL will the Fingerprint graphic then show on screen, at that point the swipe works. How do get the fingerprint to log me in without any manual intervention? The x201 I had previously did all this without an issue.

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Lenovo ThinkPad W Series :: W530 Fingerprint Reader Stopped Working

Oct 28, 2012

For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
 
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."

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Lenovo T400 / T500 :: T420 / Fingerprint Reader Is Not Working On Windows 8.1

Apr 18, 2012

The Lenovo fingerprint reader software isn`t running on windows 8.1?

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Lenovo T400 / T500 :: ThinkPad 2767 - Fingerprint Reader Is Not Detected

Oct 26, 2014

I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.

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Lenovo T400 / T500 :: Fingerprint Reader - Windows 8 Not Detecting Any Biometric Devices

May 25, 2013

Having any issues with the fingerprint reader on Win 8 64 Bit on the T500? Windows is not detecting any biometric devices.

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Lenovo ThinkPad T440s T400 / T500 :: Fingerprint Reader Is No Longer Working?

Dec 16, 2014

I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software.  It is version 4.70.20.  Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation).  I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
 
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).  
 
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.

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Lenovo X240 Series ThinkPad :: Fingerprint Reader Does Not Work After Standby Or Lockscreen

Oct 29, 2009

I have a new X240, and the fingerprint logon no longer works after the computer resumes from standby or from a lockscreen (screen saver). I have checked other solutions here and in other sites, namely:
 
1. unchecking the power option of the fp reader in device manager,
2. and switching the 30-day standby in Lenovo Settings
 
Neither of those solutions have worked. I have the latest BIOS and FP driver versions. I made sure the the FP was enabled in BIOS, and I even switched the settings to allow internal FP reader only. Still, the FP will only work when I first power on the laptop, but not after resuming from stand-by. I have checked in Device Manager after manually entering the password, and it says that the FP is working properly.

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Lenovo T400 / T500 :: Failed Fingerprint Reader And Constant Blue Screen On T430

Aug 13, 2013

I believe my fingerprint reader died a death after a windows update.  I have tried reinstalling drivers several times but no luck, the computer doesn't even seem to recognise that a scanner even exists anymore.  Its incredibly frustrating...well not as bad as this constant blue screen and crashing.  I don't really understand the reason for it, but to be fair I don't really know what im looking for when the blue screen appears....it mentions something about a usb driver i believe.  There isnt even anything plugged in to any ports when the crashes take place.
 
Im really not happy about these issues with a laptop that is no more than 6 weeks old.  

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Lenovo T400 / T500 :: T540p - Fingerprint Reader Not Working Upon Waking From Sleep For Windows Login

Mar 11, 2014

I have a brand new T540P with a Validity fingerprint reader. 
 
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
 
Things I have tried

-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
 
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
 
Is this a platform wide issue affecting all T540P models?

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Lenovo T400 / T500 :: T440p / Windows 7 - Fingerprint Reader Fails On First Attempt To Log In But Works On Second After Delay

Jan 7, 2012

I have a T440p with Windows 7 Pro.  Except on rare occasions, I am unable to log into Windows with my first swipe across the fingerprint reader.   The green light is on when I do the first swipe and it immediately goes off and stays off for around 15 seconds, during which time another swipe does nothing.  Then the green light will return and a second finger swipe will log me on.
 
It's made using the fingerprint reader for login impractical, because it's faster to just go to the password screen and log in that way. 

Thinkpad T440p: i7-4800MQ | Crucial 16GB DDR3-1600, 9-9-9-24 | Samsung 840 Evo 500GB SSD | Intel 7260 Dual-Band AC Wireless | Windows 7 Pro

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HP Folio 13-1020us :: SD Card Reader Suddenly Stopped Working?

Nov 23, 2014

For about a year, I've had an SDXC card in the built-in card reader of my Folio 13-1020us. 
 
It's been working fine until a couple days ago. Then something I was downloading to it failed to complete, which is how I noticed that it had stopped working. Now, it doesn't appear in drives under My Computer, and it doesn't appear in Device Manager.
 
In an older HP laptop, I can at least see the card's drive letter and the name I gave it, so I think the card itself must be fine. But I can't see anything at all when I place it in the Folio.
 
I have a feeling the reader itself has just failed. I'm out of warranty by just a few months. Do I have to extend my warranty and send it in to get it fixed? I do not want to use an external reader because I use the card as extra storage space.
 
Operating system: Windows 7
SD card: PNY brand, 64GB SDXC

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Dell :: Do You Use Your Fingerprint Reader

Oct 9, 2009

Does it still bog down the system and take forever to use?

If it worth installing, I need to install both Dell Security Manager and the driver?

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Dell :: If You Like The Fingerprint Reader On Your XPS

Oct 30, 2008

I highly recommend the standalone desktop version by Upek.

The cheapest I could find was buy.com ($41.08 with 5% off coupon available everywhere).
[url]

Mine came with the 5.8.2 version of their software, but the build date of the one posted in the "Upek" thread was a bit higher, so I used that one... ((not so) New Upek Fingerprint Reader Driver)

The reader operates exactly the same way as the one in the laptop (duh? same brand and same software).

If you have encrypted files from your laptop, you can open them on your desktop and vice versa...

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Dell :: Fingerprint Reader During Boot

Apr 30, 2009

i have been trying to figure this out for a week with no luck and even no luck through dell.

I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?

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Dell :: E6400 Fingerprint Reader

Jul 1, 2009

I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.

I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.

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Dell :: How To Turn Off Fingerprint Reader

Jun 25, 2009

I got an E4300 through work and set up the fingerprint reader at the request of my IT department, but I hate this stupid thing. It never works and I always have to manually override it.

I asked them to take it off, but it's "firm policy" for our laptops to have the reader turned on.

Anyone know how to turn it off? It's controlled through Dell ControlPoint and maybe a proprietary program we have.

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