HP EliteBook 1040 G1 :: Brand New Laptop Fingerprint Reader Not Detected
Oct 6, 2014
I just received a Elitebook 1040 G1 running win7 64-bit and have been installing all the necessary things that i'm going to need for everyday use. Out of curiosity i wanted to get the fingerprint reader set up just to have that as an option if i wanted. After installing Digital persona and the validity driver numerous times to try and troubleshoot this, my laptop still will not recognize the fingerprint reader.
Uninstalled and reinstalled validity drivers multiple times
Uninstalled and reinstalled digital persona(plus updates)
Checked to see if the biometrics are in device manager and recognized by the machine;which they are
I just bought a Dell Vostro 3400, and i am having a nightmare with this Fingerprint Reader. I tried installing the Digital Persona Fingerprint Reader [URL] .... and it worked, but the program kept telling me that there was no Fingerprint reader detected. Then i tried to uninstall and reinstall the program, but when I did, the program said that a previous version was not found to update, so it couldn't be installed. I don't have a recovery CD either.
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
About a week ago I had to do a full restore from the restoration discs HP had sent me, something was causing Windows Explorer to be incredibly unstable and I couldnt even make a set of backup discs...
BUT thats not the problem, after the installation, I realized that my laptop no longer detects the built it fingerprint reader and memory card slots... I figured, ok maybe I just need to go back and manually install the drivers... So I did from the HP website and still nothing worked... So I contacted HP support and naturally they gave me the links to the exact same pages I got the drivers off of, then they had me update my BIOS... still nothing... then they had me reinstall my fingerprint reader software... Still nothing... So then they told me to just send it into them under warrenty to have it fixed, except I'm a full time student and I depend on my laptop.
I have a new HP EliteBook Folio 1040 G1 running Windows 7 64 bit. The computer can see wireless networks, but when I try to connect to them I get a pop up saying "Wireless: assocaiting" followed by one saying "Wireless: disconnected" and the connection never works. This happens no matter which wireless network I connect to. I know the networks and passwords are correct, because both my iPad and phone can connect to them without issues.
I have updated all drivers via Windows Update and also the SP Support Assistant. I have tried uninstalling the wireless driver and allowing Windows to discover and install from scratch. Nothing seems to work.
I recently received a new laptop at work (a few of us have) and we are all having the same issue with this laptop. The function keys F8 and F9, which are labeled to control screen brightness, are not working. I have searched many forums and I cannot find a fix.
Product Name: HP EliteBook Folio 1040 G1 Product Number: 2CE4140876#ABA Windows Operating System: Windows 7 Enterprise, 64-bit
The screens are so dim it's hard to see the content on them.
I am convinced that the fingerprint reader is fine. There must be some issue with the driver perhaps, something incompatible with a recent Windows 7 software update?
Laptop working fine. I put it to sleep when I'm done and use the mousepad to wake it up. The fingerprint reader LED will blink, and I can swipe my finger to log on.At some point, after a few times of putting laptop to sleep and waking up, the fingerprint reader does not respond. No blinking LED. I swipe my finger and the reader does not respond at all -- doesn't even tell me that there was a bad read.If I log off and log back on again, no change. However, if I do a reboot, everything is fine--the fingerprint reader is working again.
My system is an HP dv6-6145dx. I am running Windows 7, with latest updates. The built-in fingerprint reader is running on HP Simple Pass 2011 v5.1 and Validity Sensor driver version 126.96.36.199. When I attempt to launch the Simple Pass interface, it loads the database but then the application vanishes. I tried uninstalling and then reinstalling the software, but this does not make any difference with the issue I noted.
I used a Windows 7 Ultimate 64-bit installation DVD to replace Windows 7 Professional 64-bit on my Elitebook 8740w. In the end, I used a clean installation as the upgrade option ended up with a fail error. However, after doing the clean install, it can't detect any wifi. What drivers am I likely to need to download and re-install?
I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.
My client has an elitebook 8440p and has been using the fingerprint logon for so long he has forgotten his bios password. There is no setup of security questions or usb spare key available.
We can get into the bios via fingerprint but cannot remove the bios password or regain this password. From what I understand, even though he can log in with his finger and access the bios with his finger, he cannot remove or change his typed password.
From other posts I saw that HP emailed a file to remove the bios security to the user in similar cases. I am looking for who he should contact, via email, phone, etc, to get his bios security removed. Again, he can access using his fingerprint only at this point and wants to remove all security at this point.
I have a EliteBook 8730w sinds 2010 and I just installed Windows 8.1.Now I don't have any access to my SD reader.According to the device manager the SD reader driver is up to date and is working, but I don't see the SD reader in the file explorer.The SD reader is a RICOH.In the device manager I have some problems with Other devices:
1) Base system device 2) Base system device 3) Fingerprint sensor 4) Unknown device
I suppose that the problem must be in Other devices.
i have been trying to figure this out for a week with no luck and even no luck through dell.
I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?
I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.
I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.
i got my studio 17 and as soon as i got it i saw a little youtube video on the fingerprint reader and was wondering if it works well cuz i didnt order it with one but it looks pretty cool and fuctional and i am sick to death of typing in passwords if it is all its cracked up to be is there any way i could buy one and install it myself? thank you for your replies.
I did a fresh install of Windows and managed to get everything working but the fingerprint reader. When I try to get it to work with Window's login using protector suite 09 I get this error message: A biometric sensor has filed".
I just did a clean install of vista on my new HDX 16 and although the driver for the fingerprint reader is installed, I still need the software for it. I've searched and searched, and the fine members of this board are my last resort.
When I ordered my E6400, it said on the Dell configuration pages that it would have a UPEK fingerprint reader. I am quite sure I got another fingerprint reader since it says "Broadcom USH CV w/Fingerprint Swipe Sensor" in Device Manager. When I look closely at the quotes I got from the Dell sales guy it doesn't say UPEK anywhere on the E6400 quote but it does say UPEK on the E6500 quote.
Does the E6500 have the same (non-UPEK) fingerprint reader?
Is it possible to get the E6400 with a UPEK fingerprint reader?
I would like to have a laptop with the UPEK fingerprint reader since I ordered a Dell USB UPEK fingerprint reader with my laptop that I intend to use when the computer is in the docking station. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot.
This is my first laptop with a fingerprint reader. I dont know much about them but would like to start using it. I cant find much documentation about it other than the Embassy Security Center software but there is a lot to that software (at least thats new to me).
Is this what I need to use for using the fingerprint or password for logging on my computer? What all are you people doing with yours?
My old xp laptop had a password for windows log on but that was much simpler to set.