HP EliteBook Folio 1040 G1 Networking :: Computer Can See Wireless But Won't Connect
Nov 5, 2014
I have a new HP EliteBook Folio 1040 G1 running Windows 7 64 bit. The computer can see wireless networks, but when I try to connect to them I get a pop up saying "Wireless: assocaiting" followed by one saying "Wireless: disconnected" and the connection never works. This happens no matter which wireless network I connect to. I know the networks and passwords are correct, because both my iPad and phone can connect to them without issues.
I have updated all drivers via Windows Update and also the SP Support Assistant. I have tried uninstalling the wireless driver and allowing Windows to discover and install from scratch. Nothing seems to work.
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Oct 18, 2013
I recently received a new laptop at work (a few of us have) and we are all having the same issue with this laptop. The function keys F8 and F9, which are labeled to control screen brightness, are not working. I have searched many forums and I cannot find a fix.
Product Name: HP EliteBook Folio 1040 G1
Product Number: 2CE4140876#ABA
Windows Operating System: Windows 7 Enterprise, 64-bit
The screens are so dim it's hard to see the content on them.
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Oct 16, 2014
I have an elitebook 1040 G1 that I recently bought refurbished. I do get sound but it seems very low. I have checked the settings and they are all set at maximum. Am I missing something?
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Oct 6, 2014
I just received a Elitebook 1040 G1 running win7 64-bit and have been installing all the necessary things that i'm going to need for everyday use. Out of curiosity i wanted to get the fingerprint reader set up just to have that as an option if i wanted. After installing Digital persona and the validity driver numerous times to try and troubleshoot this, my laptop still will not recognize the fingerprint reader.
Steps taken:
Uninstalled and reinstalled validity drivers multiple times
Uninstalled and reinstalled digital persona(plus updates)
Checked to see if the biometrics are in device manager and recognized by the machine;which they are
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Oct 25, 2012
HP Elitebook 8460p - is there any other way to enable the wireless on an HP laptop? I've checked the settings, bios and also made sure the wireless card installed in the laptop works. Drivers are installed correctly. When troubleshooting, it comes up with "turn on the wireless". Nothing happens when pressing the button. It stays amber.
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Jul 1, 2011
The laptop is a HP EliteBook 8440p running Windows 7 Professional Win7Pro.
The HP Wireless Assistant has the following message: Wireless LAN Adapter: This device is disabled in the device manager and cannot be enabled from Wirelss Assistant. It can still be turned off.
I have checked the device manager do not see where to turn it on.
There is a blue light on the above the keyboard and on the front side of the laptop. It's turned on in the bios. I've tried to resintall the driver.
The wireless device model # installed is:
intel model: 622anhmw
sps: +572509-001 OB
How to proceed? I hope to avoid a complete resinstall.
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Jun 16, 2012
I have a Pavilion dm4-2165dx with Windows 7 64 bit. I have not made any changes to the laptop or the network. All of a sudden today I could not connect to my home wireless connection eventhough all of the other machines in my house can still connect without a problem.
My wireless connection light is on and it is blue. I can still connect to the internet through wired ethernet into my router.
I tried a windows roll back and that didn't work either. The wireless drivers that are listed in device manager are:
Intel(r) Wifi Link 1000 BGN 14.1.1.3
Microsoft Virtual Wifi Miniport Adapter 6.1.7600.16385
Microsoft Virtual Wifi Miniport Adapter 2 6.1.7600.16385
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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Jun 23, 2014
I had to upgrade my system to Window 7 Ultimate, the laptop came with regular Windows 7.
I updated all drivers and everything else works perfect except for that I cannot connect to any wireless network. No matter how close I am to a network the computer does not recognize it.
Then I finally noticed the wireless button on the keyboard being red and no matter what I do, I cannot get it to go off.
Also just noticed in Device managers a few "!" next to some items
PCI Device is not installed
Network Controller is not installed
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Oct 29, 2012
Basically just moved house and got Eircom broadband installed, my girlfriends laptop connected automatically, whereas my Compaq CQ60 Presario Notebook WindowsVista will not connect.I have checked so many different forums trying to fix this problem, but to no avail im afraid... it looks like there is an excellent internet connection.... but cannot go on the internet because it says "Unidentified Network local access only"
The router I have is "atheros AR5007 802.11b/g WiFi adapter", and the o/s I have on my laptop is Windows Vista 32 bit.
In our previous residence we had UPC broadband, and I had no problems at all connecting.
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Dec 28, 2013
I have a HP ENVY TouchSmart M7-J010DX Laptop with Core i7 Haswell CPU and Intel Centrino Wireless N-2230 card. Product number is E0K83UAR and I'm running Windows 8.1 OS. Lately, I've experienced many occasions when the laptop fails to connect to a wireless network when other PCs in the same room connect. I should say it mostly connects, but with "limited connectivity" and no Internet access. I struggled during a week's vacation to connect and then had a problem connecting when I returned home, where I previously had no problems. And I'm having this problem on networks that previously were not a problem. I've read on this forum that many people are having similar problems. So, I'd like to upgrade the wireless/bluetooth card to something that is known to work more reliably. I assume I would have to stay in the Intel family. I saw one recommendation for an Intel AC 7260 card...
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Nov 25, 2014
Machine will connect to the wireless network, but will not connect to the internet.
Have rebooted, hard-rebooted, and uninstalled/reinstalled all network adapter drivers.
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Jan 28, 2014
I just purchased a HP laptop 13-c004TU (I think -- too small to read). It is seeing my home wireless internet and listing on available networks. I have typed in my security key, yet it is still saying that it cannot connect to that network. I have been on the phone with my ISP and they cannot see why it does not connect. Usually, in these cases, I would hard-cable it to the router, but the laptop does not have an appropriate connection port. Obviously, being new, it is Win 8.1 ..........
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Aug 23, 2014
My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.
It was still fine when I downloaded windows 8.1 but all of a sudden displays limited/no connectivity. I tried everything I can including resetting tcp ip settings thru command prompt, finding other drivers till someone suggested me to put my laptop back to windows 8. Still didn't fix the problem. Now, my laptop does not access wifi nor detect any wireless connection whether our home wifi, or others.
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Jul 24, 2009
I think something similar has been posted here before. In essence, I find that when I use my VX Revolution (or is it MX? Whichever one is the mobile version), the mouse occasionally loses its wireless connection to the computer, and so I have to click multiple times to get it to register.
This is annoying enough for me to consider getting a wired mouse, but I want to know if I get something like an MX518 if I'm still going to run into the disconnect/lag issue.
In other words, is it a wireless issue or a Logitech/PC/Mac conflict issue? I experienced both with and without the Logitech software installed. The software is currently installed.
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Oct 5, 2014
I'm trying to use the laptop as a hot spot for my Wifi Ipad to draw from. I'm using currently a Telstra USB Dongle on the laptop.
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Sep 18, 2010
I am using HP EliteBook 8440p,with Window 7 professional. I installed the Bluetooth driver downloaded from HP but the Wireless Asistant still showing my Bluetooth as disable, I can not enable and the caption say "This device has been disabled in the computer setup utility and cannot be enabled from Wireless Assistant.
The Bluetooth icon is also missing in Control Panel tray.
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Jun 1, 2012
I have a problem with my wifi. The button is always appearing orange, and nothing happens when I press it: no errors, no messages, no reaction at all. Therefore I cannot use wifi connection.
The laptop is kinda new: I am using it for only 2 months.
1. Product Name and Number
HP EliteBook 8560pНР LQ589AW
2. Operating System installed (if applicable)
Windows 7 Professional 64 bit
3. Error message (if any)
No error messages
4. Any changes made to your system before the issue occurred
My windows crashed and I recovered it from the archive created a couple days prior to that. Archive included all hard drives data, so system was restored exactly as it was prior to the crash. I am still not sure if this caused the problem (or if the problem appeared after that): it happened a month ago, and I didn't have WiFi available back then, and only tried to turn it on a couple days ago.
Additional details:
In device manager wireless card is showing up as working normally. In adapter management wireless connection is turned on but says "no connection available". If I run the diagnostics, it asks me to turn on WIFI with a button on my laptop, which I cannot do. In mobility center it says "wireless connection is turned off". Turn on button is gray, and impossible to click on.
Things I already tried:
Reinstalled all HP drivers from the original CD;Removed WiFi card in windows device manager (deleted the device), restarted windows, installed new drivers for it, restarted again;Checked mobility center as was suggested in one of the threads found on this forum;Made a hard reset for HP laptop (removed battery, pressed on/off button for full minute).
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Aug 25, 2014
I'm running i7 inspiron with windows 7 64 bit.
When i start computer on battery and then connect external power it freezes.
I can't click anything.
I have all the drivers installed.
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Dec 24, 2014
After doing a fresh install of windows 7 Professional 32Bit, my wifi drivers did not install, i have tried numerous drivers of the website for my laptop and they don't work, ive tried many things but cant seem to find the right drivers, my laptop is a HP Elitebook 2530p, can find the correct drivers for my wifi Card?
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Nov 19, 2014
I bought new HP15-g005ax and installed windows 7 (64 bit). I have installed the drivers downloaded from hp official weblink. URL...I can't connect with internet using LAN (cable) and device manager shows yellow sign and asks to install driver for ethernet controller. I can't find the required driver from HP's website for HP15-g005ax as its not listed there.
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Aug 9, 2014
I am having a hp pavilion dv6 from recently I cant connect to the internet and it is very annoying I tried to do everything but still its not working ....
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Aug 11, 2014
This is regarding hp 15-r007tx..I cant connect to the WiFi network . I can only use wired connection. Also the wifi button is permanently off(orange colour). No matter how many times I press its the same and wont detect wifi. Is it hardware or driver problem.
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Sep 21, 2014
I have a Pavilion G6 with Windows 7 OS that is used as a mobile data terminal. I am trying to use my Verizon iPhone 5c to connect to as a hotspot. All of my other HP laptops connect to this phone with no problem, but the G6 will not connect to the internet through the phone with cable, wifi or bluetooth. The G6 recognizes the phone and shows it in "unspecified devices". I have tried everything to get it to connect without success.
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Nov 22, 2014
I am using hp 15-r078tu notebook and im using windows 8.1 OS
The problm is , i cant connect my own WIFI to my HP LAPTOP sometimes whereas i can connect to my mobile and desktop..
laptop can detect other WIFI networks but it is not detecting my own WIFI
Im using BSNL bradband connection with D-LINK routerand i have done troubleshoot through HP SUPPORT ASSISTANT but the problem is not rectified. i can connect sometimes but it is not connecting sometimes
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Oct 29, 2011
i own a Pavilion dv7-6c90el that i updated at windows 8 two weeks ago. Every week a problem occure: my pc can't connect to any wifi, and i can't disable the wifi card, it doesn't respond, so i have to switch off many times the pc until it begins to work again (after many times you can enter in connection menu and disable the card and then switch on it other time and then works). i suppose is a driver problem (with windows 7 this problem never appeared).
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Jun 22, 2014
I have an hp envy m6 laptop. I can not get it to connect to my wifi connection the modem/router are in the same room as the laptop but yet no connection I called Twc (ISP) and no problem on their end.&l;The funny thing is all my other devices (ps3,4,iPhone iPod you name it it picks up the connection) when I use an Ethernet Cable with my laptop but I obviously got to stay In one spotAlso before I forget all all hp/ windows updates have been done so it is current
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Feb 10, 2012
I have an HP G60 Notebook PC with Windows Vista Home Premium, it's about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it will not connect to the internet. Other laptops in the house are able to connect to the network and the internet. Mine seems to be the only one not working. Why isn't it working? What do I need to do to fix it?
I've run network diagnostics. It says "A problem with you network router or broadband modem might be preventing an internet connection." I've unplugged both of these and tried again. It didn't work! I've also connected my laptop straight to the modem and it still didn't connect to the internet. I've tried resetting the network adapter. My IP settings are set to automatic.
My internet connection wasn't a problem before last week (when I got a new router).
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Jun 26, 2014
I deleted HP_TOOLs while formatting,and i can't find my cd which has drivers and i tried to install these drivers:
Ralink 802.11 b/g/n WiFi Adapter
Atheros 2011 Wireless LAN Driver
Broadcom Wireless LAN Driver
Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
But I still cant even connect with cable, I tried to install HP Quickweb too but it said HP_Tools is deleted so you cant install this etc....
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