Dell :: Fingerprint Reader Just Burnt My Finger

May 16, 2009

as the dramtic headline says i just went to log onto my e6500 and placed my finger on the FIPS fingerprint reader and it roasted me !

and it didnt even log me in either , but worst part is it made me recoil a little and the machine fell of my lap and the screen lid took a knock on the floor,
so i now have a cracked screen lid .....

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Dell :: Finger Print Reader ..

Sep 22, 2008

Just got my Studio 15 today. So far so good. I thought Firefox was not compatible with the finger print reader, so far it's working for me with over 25 passwords already. My only concern so far is the keyboard flex!

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Dell :: M1330 Finger Print Reader

Nov 18, 2007

I recently have ordered an M1330 but I have been looking at some of the user pictures that do not have the finger print reader. Is this because it is not standard on the laptop and do you need to pay extra? (Im talking about the NZ/AUS version [url] theres no option to include or exclude it like the US site).

Also is it possible to upgrade from the LCD to LED in the future, if so how much?

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Dell :: Precision M6400 Finger Print Reader

Apr 19, 2010

I have a brand new dell precision m6400. It didnt include the finger print reader and over at part people.com i can get two different types of finger print readers.

Dell Precision M6400 Center Control Power Button Cover with FIPS Swipe Module

Dell Precision M6400 Center Control Power Button Cover with Biometric Fingerprint

Now what does FIPS Swipe Module mean?? What are the difference between them?

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Dell :: XPS M1530 Disable Finger Print Reader

Mar 3, 2009

Anyone know if there is a way to completly disable the finger print reader? I checked the bios but i could not find anything about the finger print reader.

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Dell Vostro 3550 :: Finger Print Reader Not Working

Jun 23, 2012

Problem:1

I have recently purchased Vostro 3550 with Finger Print reader. After i updating all drivers and checked in dell diagnostic also. Nothing happen to no response for my reader. I purchased 07-05-02012.It haven't worked while i purchased itself and i updated all drivers

Problem :2

ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS - ? Wat i need to do for this???????????

I have checked through installing Free fall data protection. it shows nothing.

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HP Compaq Nx6325 :: Finger Print Reader

Oct 13, 2014

I have a Compaq nx6325 running Windows Vista Business 32bit and I was trying to get the  AuthenTec Inc. AES2501A fingerpint reader to work. I installed the minimal install from the HP Driver page and I was wondering how I could then logon with my fingerprint? Would I have to install some extra software?

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HP OS/Software :: Setting Up Finger Printer Reader In 7214tx

Jan 8, 2015

I have to setup a finger printer reader to sign in to windows 8 through finger print authentication.
 
I have installed the finger print sensor driver version  4.4.234 . Hp simple pass version 6.0.100.276.
 
I thing All drivers and sample pass software are upto date.
 
But i am trying from three days. its giving an error
 
That "it looks like you are having some trouble do you want to try again.
 
I reset the computer . I installed the windows again. But i am getting the same error.
 
I am using windows 8.

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Dell :: Studio 1735 / Authentic Finger Print Reader Drivers And Windows 7 X64 Upgrade

Nov 28, 2012

I did an upgrade from win vista x32 to win 7 x64 on my Dell Studio 1735.   In order to do that upgrade I did change the HDD to a 1 TB and update from 3GB to 4GB ram.

Now I have on item still not working after that upgrade.    The integrated biometric (fingerprint reader) refuse to work.  Windows 7 x64 did detect that it was an Authentec device, and installed it driver.

But If I installe the software for the reader.  It refuse to install and give this as the reason (No driver installed for the reader)   I've tried to replace the windows driver with the original Authentec drivers, but windows 7 replace the drivers with it's own.

Any windows 7 drivers out there for my Authentec integrated device ?  

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Dell :: Do You Use Your Fingerprint Reader

Oct 9, 2009

Does it still bog down the system and take forever to use?

If it worth installing, I need to install both Dell Security Manager and the driver?

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Dell :: If You Like The Fingerprint Reader On Your XPS

Oct 30, 2008

I highly recommend the standalone desktop version by Upek.

The cheapest I could find was buy.com ($41.08 with 5% off coupon available everywhere).
[url]

Mine came with the 5.8.2 version of their software, but the build date of the one posted in the "Upek" thread was a bit higher, so I used that one... ((not so) New Upek Fingerprint Reader Driver)

The reader operates exactly the same way as the one in the laptop (duh? same brand and same software).

If you have encrypted files from your laptop, you can open them on your desktop and vice versa...

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HP ProBook 440 G2 OS/Software :: Finger Print Reader Not Working When Upgraded Form Win 7 Pro To 8.1 Pro

Dec 7, 2014

My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro. In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part.

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Lenovo T400 / T500 :: Finger Print Reader Asks For Password Only?

Aug 17, 2014

My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.

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HP OS/Software :: Compaq Nc6400 Upgraded Xp To Windows 7 / Can't Get Finger Print Reader To Work

Aug 13, 2010

I upgraded xp to win 7, like we all are going to have to do, but can't get the finger print reader to work. It does show in devices that there is one on the machine. I downloaded the drivers for Vista but they got me nowhere. 

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Dell :: Fingerprint Reader During Boot

Apr 30, 2009

i have been trying to figure this out for a week with no luck and even no luck through dell.

I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?

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Dell :: E6400 Fingerprint Reader

Jul 1, 2009

I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.

I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.

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Dell :: How To Turn Off Fingerprint Reader

Jun 25, 2009

I got an E4300 through work and set up the fingerprint reader at the request of my IT department, but I hate this stupid thing. It never works and I always have to manually override it.

I asked them to take it off, but it's "firm policy" for our laptops to have the reader turned on.

Anyone know how to turn it off? It's controlled through Dell ControlPoint and maybe a proprietary program we have.

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Dell :: Fingerprint Reader Add-on For Use With Firefox 3.5?

Jun 30, 2009

I just updated to Firefox 3.5 today and much to my dismay it has disabled the add-on for my fingerprint reader to log into things in Firefox on my XPS M1530.

Anyone have any idea on a workaround or an updated add-on?

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Dell :: FingerPrint Reader Driver

Jun 5, 2009

I have tried enrolling many different fingers but the same message is returned. When I installled the driver R173506, I was presented with 4 folders ie x.86vista and x.64vista.

Plus two XP folders. I tried to install from the 64 but an error message was returned.

I eventually installed the drivers from the 86 folder. Just wondering if this is correct? The call centre said I should not be presented with these folder options.

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Dell :: Discontinued Fingerprint Reader?

Sep 19, 2009

Just wondering why this option isn't advertised as an option on the Studio 15 series of laptops anymore?

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Dell :: Can't Get Fingerprint Reader To Work

Mar 22, 2009

First off, I know the fingerprint reader is not very secure. But since I have a new XPS 1530 with a built in reader, I want to make sure I can use it because 1) it's under warranty & 2) it's cool.

I've read the readers can be quite flaky so if I decided to actually use it to log onto my computer, I want to make sure I will also always have the option to enter a password instead

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Dell :: Studio Fingerprint Reader

Dec 15, 2008

i got my studio 17 and as soon as i got it i saw a little youtube video on the fingerprint reader and was wondering if it works well cuz i didnt order it with one but it looks pretty cool and fuctional and i am sick to death of typing in passwords if it is all its cracked up to be is there any way i could buy one and install it myself?
thank you for your replies.

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Dell :: I Want To Break The Fingerprint Reader

Sep 30, 2008

how do you get this thing to take good images?

Every swipe (i did like 23 of them...and only one said good)...have come up saying bad image...try again....

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Dell :: Different Fingerprint Reader In E6400 And E6500

Nov 9, 2008

When I ordered my E6400, it said on the Dell configuration pages that it would have a UPEK fingerprint reader. I am quite sure I got another fingerprint reader since it says "Broadcom USH CV w/Fingerprint Swipe Sensor" in Device Manager. When I look closely at the quotes I got from the Dell sales guy it doesn't say UPEK anywhere on the E6400 quote but it does say UPEK on the E6500 quote.

Does the E6500 have the same (non-UPEK) fingerprint reader?

Is it possible to get the E6400 with a UPEK fingerprint reader?

I would like to have a laptop with the UPEK fingerprint reader since I ordered a Dell USB UPEK fingerprint reader with my laptop that I intend to use when the computer is in the docking station. The USB UPEK fingerprint reader doesn't work with the fingerprint software on my E6400. I am not 100% sure it will work even if I would have the same brand of fingerprint reader in the laptop but I think it should increase the chance a lot.

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Dell :: M6400 Fingerprint Reader/ Gen Security

Dec 6, 2008

This is my first laptop with a fingerprint reader. I dont know much about them but would like to start using it. I cant find much documentation about it other than the Embassy Security Center software but there is a lot to that software (at least thats new to me).

Is this what I need to use for using the fingerprint or password for logging on my computer? What all are you people doing with yours?

My old xp laptop had a password for windows log on but that was much simpler to set.

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Dell :: Vostro 1510- Add Fingerprint Reader After?

Jun 19, 2009

I was wondering if it would be at all possible to add the fingerprint reader after purchasing the laptop?

I have the laptop in my sig and it doesnt have the fingerprint reader, and i now have a need for it

I have managed to find the following on ebay:

http://cgi.ebay.co.uk/DELL-0j448c-J448C-VOSTRO-1510-PALMREST-MOUSEPAD-F182_W0QQitemZ380130791881QQcmdZViewItemQQptZUK_Computing_ComputerComponents_KeyboardsMice?hash=item58818f91c9&_trksid=p3286.c0.m14&_trkparms=65%3A12|66%3A2|39%3A1|72%3A1690|240%3A1318|301%3A0|293%3A3|294%3A50

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Dell :: Fingerprint Reader Reinstalled Windows

Nov 16, 2008

I reinstalled windows on my laptop, and I go to re enroll my fingerprint with the fingerprint reader. The Fingerprint reader suite says I have no fingers enrolled, but when I go to enroll my finger again, it says the fingerprint is already enrolled. But I can't find it anywhere. I'm assuming the saved fingerprints are saved to the device itself, but I can't seem to import the saved prints.

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Dell :: Is Adding The Integrated Fingerprint Reader Yourself Possible

May 7, 2009

Sure it sounds ridiculous, but from the pics of the reader online, it looks as if its practically dropped in in place of the right speaker panel.

What complications are there in doing something like this?

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Dell :: New Fingerprint Reader Owner's Must Read

Aug 29, 2009

I have a new Dell M4400 Precision running Windows Vista 64bit. Th only function that works with the fingerprint reader is pre boot and windows log on.

I am not able to log onto web pages or applications. The fingerprint reader (in my case the FIPS unit but both are effected) is not attached to the system and will not detect as a biometric device. The fingerprint reader is connected to a unit called a Broadcom USH (Unified Security Hub). Since the unit is not detected as a biometric device you cannot use it with any fingerprint software such as PSQL (Upek's Protector Suite QL) or the built in software with Windows 7. The only software that it works with is ETS (Wave's Embassy trust Suit) which officially from Wave does not support and will not support 64bits OS. The ETS software however does not work even when a 32bit OS is used, Well at least not work in a practical manner.

I AM IN CONTACT WITH DELL LEVEL 2 SUPPORT AND ENGINEERING. BUT NEED HELP FROM OTHER DELL OWNERS TO FORCE DELLS HAND TO RESOLVE THIS POOR DESIGN FLOOR WHICH ONLY EFFECTS THE NEW DELL LAPTOPS.

FACTS KNOWN SO FAR

1. The Fingerprint readers used are standard USB readers
2. The port on the USH is a standard USB port.
3. The fingerprints are stored in the fingerprint unit.
4. The fingerprint reader will still work with the TPM disabled
5. The FIPS and HSPD security is part of the UPEK reader and has no bearing on the broadcom USH.
6. It is the USH that is blocking the fingerprint from Windows.
7. Up until approx 10 days ago Dell did not see this as an issue. But now see it as a high priority to resolve and are talking about developing a 64bit ETS.
8. Being able to use PQSL with the FIPS reader would resolve issues. Allowing webpage logon and application logon as all previous Dell units did.
9. The FIPS reader is supported by PSQL 2009 confirmed by UPEK.
10. Not confirmed only commented by a UPEK Tech that they are trying to resolve the broadcom compatibility issue that effects Dell.
11. The Broadcom USH controls the Smartcard and Contactless smartcard readers. The fingerprint reader is only connected to a USB port on this device which is restricted from the system. Like a locked port on a USB hub.
12. Which with out Dell owners speaking up as a whole Dell engineering will not listen to the Dell Pro support.

HOW WE CAN FIX IT

After speaking with UPEK and Dell pro support is is confirmed that this solution will resolve the issue of the fingerprint reader not being a biometric device and all of the problem associated with this simple fact.

SOLUTION

If Dell engineering was to update the firmware on the Broadcom USH allowing the USB port that the fingerprint reader is attached to be seen by the system then all would be resolved and windows would see the fingerprint reader as a biometric device instead of Broadcom USH w/ fingerprint touch sensor. This would work the same way a USB port on a hub sees a device. For example a memory stick on a USB hub intergrated into a keyboard is not seen as a "Keyboard w/memory stick".

CONCLUSION

Dell pro support has already requested the update from Engineering and was told they are looking into a 64bit ETS. This does not add inbuilt support for windows 7. Unless Dell owners speak up together and in numbers ENGINEERING WILL NOT LISTEN. So please reply to this post if you are not able to use your new fingerprint unit in the practical way that a HP, Acer, Toshiba or owner of another brand laptop can.

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Dell :: UPEK & FIPS Fingerprint Reader Which Is Which?

Jun 15, 2009

I recently spoke with a Dell rep, regarding this for the M6400, but he couldn't tell me if the UPEK fingerprint reader was the one shown their website or it was

the one with white plastic around it as seen some of the images on this website. I much prefer the one shown on Dell's website, but I don't want to take a chance by ordering the wrong one

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