Dell Vostro 3550 :: Finger Print Reader Not Working
Jun 23, 2012
Problem:1
I have recently purchased Vostro 3550 with Finger Print reader. After i updating all drivers and checked in dell diagnostic also. Nothing happen to no response for my reader. I purchased 07-05-02012.It haven't worked while i purchased itself and i updated all drivers
Problem :2
ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS - ? Wat i need to do for this???????????
I have checked through installing Free fall data protection. it shows nothing.
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Aug 9, 2012
I need webcam driver and digital persona finger reader driver for vostro 3550 window 7 64bit. i could not find these driver.
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Dec 7, 2014
My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro. In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part.
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Sep 22, 2008
Just got my Studio 15 today. So far so good. I thought Firefox was not compatible with the finger print reader, so far it's working for me with over 25 passwords already. My only concern so far is the keyboard flex!
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Nov 18, 2007
I recently have ordered an M1330 but I have been looking at some of the user pictures that do not have the finger print reader. Is this because it is not standard on the laptop and do you need to pay extra? (Im talking about the NZ/AUS version [url] theres no option to include or exclude it like the US site).
Also is it possible to upgrade from the LCD to LED in the future, if so how much?
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Apr 19, 2010
I have a brand new dell precision m6400. It didnt include the finger print reader and over at part people.com i can get two different types of finger print readers.
Dell Precision M6400 Center Control Power Button Cover with FIPS Swipe Module
Dell Precision M6400 Center Control Power Button Cover with Biometric Fingerprint
Now what does FIPS Swipe Module mean?? What are the difference between them?
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Mar 3, 2009
Anyone know if there is a way to completly disable the finger print reader? I checked the bios but i could not find anything about the finger print reader.
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Oct 13, 2014
I have a Compaq nx6325 running Windows Vista Business 32bit and I was trying to get the AuthenTec Inc. AES2501A fingerpint reader to work. I installed the minimal install from the HP Driver page and I was wondering how I could then logon with my fingerprint? Would I have to install some extra software?
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Aug 17, 2014
My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.
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Nov 28, 2012
I did an upgrade from win vista x32 to win 7 x64 on my Dell Studio 1735. In order to do that upgrade I did change the HDD to a 1 TB and update from 3GB to 4GB ram.
Now I have on item still not working after that upgrade. The integrated biometric (fingerprint reader) refuse to work. Windows 7 x64 did detect that it was an Authentec device, and installed it driver.
But If I installe the software for the reader. It refuse to install and give this as the reason (No driver installed for the reader) I've tried to replace the windows driver with the original Authentec drivers, but windows 7 replace the drivers with it's own.
Any windows 7 drivers out there for my Authentec integrated device ?
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Aug 13, 2010
I upgraded xp to win 7, like we all are going to have to do, but can't get the finger print reader to work. It does show in devices that there is one on the machine. I downloaded the drivers for Vista but they got me nowhere.
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Oct 10, 2008
Is it normal for the Fingerprint reader to flash green when the X230 is turned off? Running Win8
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Jan 3, 2015
Because of a virus, I recently had to reinstall Windows 7 Professional 64-bit. I have gotten everything else working except the fingerprint reader.I have installed the Validity Fingerprint Reader driver from the Dell Support site. The fingerprint reader shows up in the Device Manager. However, the Biometric Devices applet doesn't appear in the Control Panel.
I tried letting Windows update detect the fingerprint reader. It installed a driver for a Synaptics device. This was enough to get the Biometric Devices applet to appear in the Control Panel. However, when I tried to configure the fingerprint reader, I got an error saying no fingerprint management software was installed. I have seen lots of posts online directing me to validityinc.com for drivers or the DigitalPersona software, but Validity Inc. seems to have gone out of business. The DigitalPersona software is available on the Dell Support site for my service tag.
I have even tried installing the Windows 8 Validity Sensor Driver for my laptop, but though it successfully installs, it produces the same results.
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Aug 25, 2014
I am using hp pavilion dm4 1265dx. running in win 8 os. my finger print sensor not working .....
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Feb 21, 2014
The Biometric Fingerprint device on my HP Pavilion dv6 laptop is not working. I get the message:
1. The Fingerprint reader is not detected (during start up prior to logging in).
2. Windows did not find any biometric devices on this computer ( when I checked via Control Panel).
I went into this challenge when I reinstalled my windows 7 o/s after I realised I had some corrupted files and so could not install an HP printer on my computer. Unfortunately I did not have the original restoration file so I had to do reformating and reinstallation of the o/s.
My O/S is Windows 7 ultimate.
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Nov 24, 2014
I have an acer travelMate 8573 gt and I recently downloaded the drivers for the fionger print reader for the acer website but I can't make it to work because I don't have the acer pro shield where can i get it. How I can use to make my finger print reader to work...
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Aug 5, 2011
New 2nd generation vostro 3550 laptop fingerprint reader driver software is available in dell online but there is no application software for fingerprint reader without any application how will I use it?
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Oct 7, 2012
I recently purchased the Dell Vostro 3550 (2 days back) and i just figured out that only one of the 3 usb ports are working.
1 USB PORT AT BACK (USB 3) not working
1 USB PORT RIGHT (USB 3) not working
1 USB LEFT (USB 2) works
1 USB LEFT (USB 2.0/ SATA) WORKS
Why not the other. I even updated BIOS.
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Feb 5, 2013
My Laptop is set up so I have to check my finger print in the Bios before I can long into windows. How can I remove this option? I have done the following
1. I updated the bios to the latest version
2. I have checked ever thing in the bois to find how to remove this option. I can't find it.
3. I want to sell this computer, but can't until I get this issues resolved.
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Apr 9, 2010
Anyone ever notice that half the time the finger print scanner doesnt work and you have to reboot the system for it to work again?
I get this often when I switch modes from stamina to speed and put the computer to sleep. Waking back up finger print scanner doesn't work
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Apr 8, 2010
I have installed validity sensor driver on my hp elitebook 8440w.
However i am wondering if I can use fingerprint device without installing HP application.
FYI, I could see the device in my device manager.
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Apr 5, 2014
i need the finger print driver for my hp probook 4540s. i am using windows 8.1 64bit.
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Sep 29, 2014
Well I use my own laptop as a admin/standard user I use my standard user account mostly. I remember on my v570 when the user access control came up i had the option and i could type the password or use the finger print. so i was wonder if their is away i could set that up on the thinkvantage fingerprint software so that when the use access control comes up when i'm on my standard user account i could swipe my finger that i use for my admin.
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Jul 21, 2014
On my T410 i was able to save my username and password to my network so that loggin in was super quick.
Sit, swipe, and surf.
Now on my t440s the finger print reader software only allows you to save your password. So i have to:
1. ctrl-alt-delete
2. type my user name
3. swipe (it would be just as fast to type from there)..
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Apr 25, 2013
I have a dell vostro 3350. On windows 7 the sd card and usb 2/esata port work as expected.
On windows 8 they dont. If i install the latest drivers, they work until i reboot the laptop after which they are back to not working.
Is this laptop just not Win8 compatible?
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Nov 9, 2014
I have a dell vostro 3550. I Just got my mother board replaced a few days back... But now the system starts shows vostro logo.. Then starts again... Never reaching the os selection menu..( I have a dual boot so I need to select the os to boot in)....
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Apr 8, 2013
I have a Vostro 3550 and it is not even a year old. Last night I was typing an email and all of a sudden the screen turned black and was all static. This morning I was having difficulty turning it on but saw the boot screen and hit Enter to Boot normally. Then it went static again. I have tried turning it on with and without the power cord plugged in. I no longer can get it to even load to the boot screen.
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Jun 22, 2012
I've got aproblem with my Vostro 3550 - Core i3.
Everytime i shut it down, windows shuts down correctly and the screen goes blank, BUT the power led still burns.
Also the power button is still lighted.
I can't switch it on using the power button. I've to unplug power or hold the power button for 4 sec.
Hardware test runs fine, no problems so far at all.
Nothing changed, only updates for windows.
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Mar 2, 2013
I'm having a problem with my Dell Vostro 3550 Core i5, completely shut down Windows, screen off completely, but the power light and the keyboard still light, until the battery is completely discharged.
I think the reason is the OS I'm using (Windows 8), I have changed the operating system (win7) but the problem is not fixed, I checked the hardware it still works fine
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