HP Pavilion Dv6 :: Biometric Finger Print Device Not Working After OS Reinstall
Feb 21, 2014
The Biometric Fingerprint device on my HP Pavilion dv6 laptop is not working. I get the message:
1. The Fingerprint reader is not detected (during start up prior to logging in).
2. Windows did not find any biometric devices on this computer ( when I checked via Control Panel).
I went into this challenge when I reinstalled my windows 7 o/s after I realised I had some corrupted files and so could not install an HP printer on my computer. Unfortunately I did not have the original restoration file so I had to do reformating and reinstallation of the o/s.
My O/S is Windows 7 ultimate.
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Aug 25, 2014
I am using hp pavilion dm4 1265dx. running in win 8 os. my finger print sensor not working .....
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Jun 23, 2012
Problem:1
I have recently purchased Vostro 3550 with Finger Print reader. After i updating all drivers and checked in dell diagnostic also. Nothing happen to no response for my reader. I purchased 07-05-02012.It haven't worked while i purchased itself and i updated all drivers
Problem :2
ST MICRO SCREEN DETECTION SENSOR ISN'T COMPATIBLE WITH THIS VERSION OF WINDOWS - ? Wat i need to do for this???????????
I have checked through installing Free fall data protection. it shows nothing.
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Nov 24, 2014
I have an acer travelMate 8573 gt and I recently downloaded the drivers for the fionger print reader for the acer website but I can't make it to work because I don't have the acer pro shield where can i get it. How I can use to make my finger print reader to work...
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Dec 7, 2014
My HP ProBook 440 G2, Finger print reader not working when I upgraded form Win 7 Pro to Win 8.1 Pro. In device manager showing that biometric reader is working properly. But actually the finger printer reader is not reading or senseing. It seems like "dummy" part.
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Aug 2, 2013
Recently my fingerprint stopped working for power on and Windows login. Fingerprint reader setup utility started to show some strange error followed by empty utility window (see screenshots below).
Link to picture
Link to picture
I have updated all the software using "Lenovo update and drivers" but it did not work (BIOS image also was updated during this process). I doubt that it is hardware fault because I have Linux OS installed as dual boot among with Windows, and no problems there with logging in using fingerprint reader (fingerprint-gui package)...
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Sep 22, 2008
Just got my Studio 15 today. So far so good. I thought Firefox was not compatible with the finger print reader, so far it's working for me with over 25 passwords already. My only concern so far is the keyboard flex!
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Nov 18, 2007
I recently have ordered an M1330 but I have been looking at some of the user pictures that do not have the finger print reader. Is this because it is not standard on the laptop and do you need to pay extra? (Im talking about the NZ/AUS version [url] theres no option to include or exclude it like the US site).
Also is it possible to upgrade from the LCD to LED in the future, if so how much?
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Apr 9, 2010
Anyone ever notice that half the time the finger print scanner doesnt work and you have to reboot the system for it to work again?
I get this often when I switch modes from stamina to speed and put the computer to sleep. Waking back up finger print scanner doesn't work
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Apr 8, 2010
I have installed validity sensor driver on my hp elitebook 8440w.
However i am wondering if I can use fingerprint device without installing HP application.
FYI, I could see the device in my device manager.
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Oct 13, 2014
I have a Compaq nx6325 running Windows Vista Business 32bit and I was trying to get the AuthenTec Inc. AES2501A fingerpint reader to work. I installed the minimal install from the HP Driver page and I was wondering how I could then logon with my fingerprint? Would I have to install some extra software?
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Apr 19, 2010
I have a brand new dell precision m6400. It didnt include the finger print reader and over at part people.com i can get two different types of finger print readers.
Dell Precision M6400 Center Control Power Button Cover with FIPS Swipe Module
Dell Precision M6400 Center Control Power Button Cover with Biometric Fingerprint
Now what does FIPS Swipe Module mean?? What are the difference between them?
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Mar 3, 2009
Anyone know if there is a way to completly disable the finger print reader? I checked the bios but i could not find anything about the finger print reader.
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Feb 5, 2013
My Laptop is set up so I have to check my finger print in the Bios before I can long into windows. How can I remove this option? I have done the following
1. I updated the bios to the latest version
2. I have checked ever thing in the bois to find how to remove this option. I can't find it.
3. I want to sell this computer, but can't until I get this issues resolved.
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Apr 5, 2014
i need the finger print driver for my hp probook 4540s. i am using windows 8.1 64bit.
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Aug 17, 2014
My finger print reader doesn't work the way it used to. It only asks for my finger print when logging on to Windows. At all other times it only asks for my windows password which is very annoying. What's wrong -it used to work fine. I reformatted my hdd and downloaded the latest drivers and programs using the system update program. My finger print reader version is 3.3.2.27. I have a T400 with Windows 7 Pro.
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Sep 29, 2014
Well I use my own laptop as a admin/standard user I use my standard user account mostly. I remember on my v570 when the user access control came up i had the option and i could type the password or use the finger print. so i was wonder if their is away i could set that up on the thinkvantage fingerprint software so that when the use access control comes up when i'm on my standard user account i could swipe my finger that i use for my admin.
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Jul 21, 2014
On my T410 i was able to save my username and password to my network so that loggin in was super quick.
Sit, swipe, and surf.
Now on my t440s the finger print reader software only allows you to save your password. So i have to:
1. ctrl-alt-delete
2. type my user name
3. swipe (it would be just as fast to type from there)..
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Aug 13, 2010
I upgraded xp to win 7, like we all are going to have to do, but can't get the finger print reader to work. It does show in devices that there is one on the machine. I downloaded the drivers for Vista but they got me nowhere.
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Nov 28, 2012
I did an upgrade from win vista x32 to win 7 x64 on my Dell Studio 1735. In order to do that upgrade I did change the HDD to a 1 TB and update from 3GB to 4GB ram.
Now I have on item still not working after that upgrade. The integrated biometric (fingerprint reader) refuse to work. Windows 7 x64 did detect that it was an Authentec device, and installed it driver.
But If I installe the software for the reader. It refuse to install and give this as the reason (No driver installed for the reader) I've tried to replace the windows driver with the original Authentec drivers, but windows 7 replace the drivers with it's own.
Any windows 7 drivers out there for my Authentec integrated device ?
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Apr 26, 2014
I had this problem with my hp pavilion dv6-6b54er entertainment notebook pc. I got the new windows 8.1 64-bit and i lost all my drivers i restored most of them except for the biometric device driver. My bsi sensor wont even lit or flash
When u get to the device manager there is an unknown driver instead, also i cant the biometric devices is missing from the control panel.
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Oct 10, 2008
Is it normal for the Fingerprint reader to flash green when the X230 is turned off? Running Win8
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Feb 3, 2009
I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.
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Jan 25, 2015
I will start out with my laptop's system information (and I am typing this on a cell phone)It is an HP Pavilion dv6 Notebook PC with product number - B3K21PA#ABG. Serial number is 2CE2201C96. I have a Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter according to my device manager. I have recently changed my ISP and the wireless router they have provided is the Linksys E1200 model.Now, on to the problem - after a prolonged internet use (skype call or playing internet games) my laptop just stops giving me access to the internet.
And I say it like that because the internet connection icon shows that I have network access and internet connection but none of my software or browsers are able to connect to the internet. I have tried updating the driver (both by checking driver updates and by downloading the drivers manually). I have also tried system restores and everything else I could think of, short of actually doing a factory reset on the entire thing. And I should also mention - although this issue has occurred several times now since I changed ISP (and yes, I called them about it too), this current time seems to be permanent since it has been hours and it is still not working.
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Jul 23, 2014
my Bluetooth device is not working properly after
Product name - HP Pavilion g6-2016tx , Product no - B3H81PA with
Windows Original version - Windows 7 Home basic 64 bit and Windows currently installed - Windows 7 Home basic 64 bit.
Last week my PC got crashed due to hard disk problem , hence OS & all other softwares reinstalled with drivers from then this problem is there.when checked in the bluetooth seetings it shows the device is working properly.but when i try to connect i am not able to establish connection between my mobile and laptop the connection is failing.
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Aug 28, 2012
I have an HP Pavillion zv6000 and my audio isn't working and i enter in the device manager and shows this error: "This device cannot start. Code 10" After this i installed my audio driver from the site and still same problem.
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Jun 5, 2012
i am using hp pavilion g6 series notebook.i found this message there, Windows reports that the "Microsoft Teredo Tunnelling Adapter" device is not working properly. But i opened the device manager and i found the icon and i double clicked and then try to update the driver software but i found there encountered problem..This device did not run...
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Dec 31, 2009
I had an HP DV6500t with a 320GB Western Digital Scorpio Black (7200 rpm) with Windows 7 and all my data loaded on it.
After 3 years the HP's motherboard and 8400gs GPU completely fried, so I decided to part out the rest of the laptop and I just bought a Studio XPS 1640. It is beautiful,
it came with the 1gb 4670, the 16inch RGBLED display etc, but only has a 250gb hard drive .....
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Aug 24, 2014
I have just installed the HP 4635 printer to my network. All devices were printing yesterday wirelessly. Today the laptop device has a print job that I have requested to delete. It has said "deleting" for two days and I can not get it "unstuck". each time I send a new print job to the que it goes in line "behind" the print job that is stuck in "deleting" mode. I have tried re-starting. re-booting, ctrl, alt, delete. nothing seeings to get this print job "unstuck" and deleted.
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Jul 2, 2014
I have a Dell Inspiron 15r and a Dell v313w I purchased in November 2010, both are wireless and connected through a gateway/router that have been very great over the years but about a year or so ago I noticed each time I would try to print out multiple documents I could only get one document to print out, it could include one sheet or many sheets . Any others documents would be stuck in the print queue listed as " printing " but would never print out unless I restarted the computer then it would print out all documents one after another just as they had been entered complete with all sheets per document accounted for and in correct order.
After the printer had finished printing all the documents if I needed to print another document I would have the same headache all over again and the document would remain in the queue until I restarted the computer again.I'm not a spring chicken by any means and have to think logically went operating the computer or installing software so many of the technical jargon is something I really don't understand.
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